Retail POS Data

Hi
We have a requirement where in we need to transfer data from Retail POS system into BW cubes. I read in help portal that POS Inbound Processing Engine (PIPE) is used to pull the data from POS database.
1. Is PIPE available readily in BI system or do we need to install any pack or software?
2. Do we need to make any customization (SPRO)settings in BI?
3. Do we need to maintain any RFC connection?
Your help is really appreciated
REgards
Annie

Sounds like an issue for support. Please go to http://service.sap.com/message and fill out a CSS ticket.
Thanks, Lisa

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