Return Delivery from Customer

We are receving the delivery from customer and we are using return sales order and inbound delivery.
Which movement type we should use to get the part back from customer.
457:-to stock in quality inspection stock
or
655:-Quality inspection stock
and what movement type I should use to move part from there to block or scarp ?
Thanks

Hi,
Depending on how Customizing for Sales is configured (the movement type is configured in the step Define Schedule Line Category), the delivery is posted to the following stock:
Blocked stock returns (non-valuated, not unrestricted-use) (movement type 651)
Unrestricted-use stock (movement type 653)
Quality inspection stock (movement type 655)
Blocked stock (movement type 657)
So if you want to take it into blcked stock then use movement type 657.
please go through following link as well. it will help you.
http://help.sap.com/saphelp_470/helpdata/en/a5/63360a43a211d189410000e829fbbd/frameset.htm
Hope it will help u.
Deepak

Similar Messages

How to make a "return delivery" from a goods mvnt linked to a reservation

Hi, I want to realize a "return delivery" from a goods mvnt that is linked to a reservation number.
I'm using FM BAPI_GOODSMVT_CREATE.
I'm able to create a goods mvnt, but this doesn't updates the quantity in the reservation document.
For example:
There are 10 units of a material reserved in a reservation document.
I create a goods mov. linked to the reservation number by populating the field RESERV_NO and RES_ITEM in the GOODSMVT_ITEM parameter. In this document I fullfilled the TARGET_QTY field with 10. This the positive movement.
After that, reservation document says that there are no units pending to serve. (10 reserved - 10 served = 0 pending).
Now, I want to return 2 units of this material. I fullfilled the fields REF_DOC_YR, REF_DOC and REF_DOC_IT with keys (doc/item/year) of the first goods movement, and MOVE_TYPE with the reversal movement number. But this doesn't updates the quantity in the reservation document.
I tried fullfiling RESERV_NO and RES_ITEM, but this generates a positive movement, not the reversal!
Is there any other process that updates quantity in the reservation document?
Could anybody help me?

1) Create a button on the chapter menu with the text MAIN MENU (or whatever you want it to say).
2) Select the chapter menu in either the graphical or outline view of your DVD.
3) Click on the Connections tab.
4) Select the MAIN MENU button in the source column.
5) Select the main menu in the Targets column.
6) Click the Connect button above the Targets column.
After doing the above steps you should see the main menu in the Target column to the right of "MAIN MENU:Jump when activated" in the source column. Your MAIN MENU button will now take you back to the main menu.
Message was edited by: John Link

Return Delivery from Project

Hi All,
How to generate return delivery from CNS0?
The scenario goes like this.
1. Materials are attached to the network activities( both plant stock and Project stock materials exist)
2. Delivery request is created from CNS0
3. Goods are picked and PGI is done.
Now, there is a goods return process which has to happen because of some reasons.
Can i trigger this from CNS0 if YES then how?
Waiting for your expert advice
Regards
Prasad

Hi,
you cannot perform the returns processing with CNS0. You have to use the "standard" sales returns processing.
http://help.sap.com/saphelp_erp60_sp/helpdata/en/70/a7853478616434e10000009b38f83b/frameset.htm
Kind regards
Jan

Return Delivery from a Material Document

Hi Experts,
I have a scenario in my current project, where we perform a 261 movement (Consumption for a order) before the Order was completed.
Once the order is completed and we know the real quantity consumed, we perform a Return Delivery from the previous Material Document, for the quantity not used. In this way we return to stock the quantity which was not used.
The problem is that this action must be done automatically by a development, and we are looking for a BAPI that can perform this action. I have found the function BAPI_GOODSMVT_CREATE, but cannot be used (or at least I do not know how to use it) to create the movement I need.
Can this BAPI be used? Is there any other BAPI that can help me? Any other idea?
Any help will be highly aprecciated!
Thank you very much in advance,
Best Regards,
LUCAS

Hi Polly/Dirk
Thank yoy very much for your answer...they were very helpful.
I was triying the BAPI, but I still have a little issue. I am calling te function with the parameters specified, but whenerver I insert the Reservation and the Reservation item, the function posts a 261 movement (despite I inserted 262 in the parameters). If I do not insert the Reservation data, it post the movement correctly, but it does not make any reference to th reservation. Is it correct to post it without reservation number? Am I missing something?
Thank you very much in advance,
LUCAS

How to map sales return process from customer to mfg plant without Depot??

Dear All
we have a Mfg plant (mfg1) & having seven Depot.
regular process of STO DEPOT process
ME21N-Purchase order STO
VL10B - Replenishment delivery
VL02N - PGI
VF01- Proforma invoice
J1IIN - Excise invoice
MIGO - Goods Receipt
J1IG - Excise Capture
VA01 - sale order
VL01N - Out bond Delivery
J1IJ - Excise invoice
VF01 - commercial invoice.
J1IDEPOTSTOCK - RG23D Report.
In Case of rejection the Sales Return is directly delivered from customer to
manufacturing Plant,In this process depot is not directly billed. The transaction is
done between customer to manufacturing plant.our question is how to MAP above scenario in sap
(currently all this activity is done in excel sheet ) please suggest any proper method....
Regards
Sachin

Hi Laksmipati,
Thanks for your reply, however one of my clients requirment is that the returns delivery will be made directly to the mfg plant and not to the depot plant. In this case the excise calculation is going HAYWAYAA......I understand that it will make sense if the returns is 1st made to the depot and then to the mgf plant. The system wont allow me to do a returns with refernece to the invoice since it has been made from the depot to the plant. Also this will create a problem while doing A PGR. I will be grateful if you could comment on the same.
Thanks
Sachin

CRM - Automatic Return Delivery for Customer Owened Repair sales order

Hi Guys,
We are implementing Customer Owned Repair sales order Process in CRM and requirement is that once order gets replicated in ECC, automatic Return delivery should be created.
We have following settings done,
1. Order Type ZREP has automatic delivery creation set : A
2. Item category has special stock indicator E and and Returns
3. schedule line category IR has 653 Movement with special Stock E and availability is not flagged.
so in this configuration, when i create Order Manually, Return delivery gets created automatically even if there is Zeor stock (Schedule line confirms the Qty) but while Order gets replicated from CRM it does not because schedule line does not confirm the qty (Zero Qty).
Please advise on this asap as we are in verge of delivery and facing this issue.
Regards,
Dharmesh.

Hello Peter,
Regarding Posting of Goods Issue for Spare Parts in SAP R/3 Materials Management,
The data posted depends on the logistics scenario(s) that you use. The system therefore first determines the logistics scenario defined for the combination of transaction type, item category, service organization, and other relevant information required for the scenario (for example, movement type or special stock indicator in SAP R/3).
Availability information informs you whether the service parts are currently in stock. Each service part item generates a reservation in the back end system, which can be used to trigger an early procurement process.
To know more about the same refer the below link:
http://help.sap.com/search/highlightContent.jsp
http://help.sap.com/saphelp_crm50/helpdata/en/cb/f876d513c56e4e864c15517ff67e92/frameset.htm
Hope this helps!
Thanks and Best Regards,
Shanthala Kudva.

Output type for Proforma Invoice for return delivery from delivery type RLN

Client require Output type Proforma Invoice for return delivery to vendor. As such return item category is not relevant for pricing so from delivery to proforma invoice can not have with p-ricing. I got quantity correct but pricing is coming Zero.
Client have ZPAC as packing list output type from delivery which shows quantity and pricing. So decided to use the same logic to pull pricing for proforma invoice from delivery.
Here delivery has standard output ZPAC as packing list with access sequence Z002 as Delivery Type.
I want to pop up output type for all return delivery so using access sequence with delivery type/vendor.
Vendor filed does not exist in delivery output type so brought that firld LIFNR.
It is assigned to procedure and maintained ZPRO output type for Proforma invoice. Asigned VV21 on front end.
Problem Still automatic output type ZPRO is not poping up. What type of access sequence will help me to pop up or what in configuration am I miising?
Appreciate help for solution at earliest.

Hi Padamsree,
I know Pricing & output very well. I need profomra invoice to be printed with quantity & value for return goods to the vendor. Pricing is associated with Item category RLLN for delivery type RLL which is return type delivery.
I need to have pricing in my Proforma invoice which is copied from delivery to billing document VTFL. Just check well how it is working in the system & if you know please answer so that it should be workable on the system. As theoretical answer may not be helpful. Appreciate for your time.
Thanks

Process after return invoice from customer

Dear gurus,
Would anyone help me on this issue below?
I created customer orders for one customer in three spesific times. One of these orders is service(no PGI) others are with PGI. Now our client send us one return invoice which includes both service order and material order.
Can anyone tell me step by step for the next process?
What must I do?

Hi,
Material orders :
Create a return order based on original invoice for the material orders, than create a return delivery and do the PGR.
After that create a credit memo wrt return order or return delivery as per your current settings.
Service Order
Create a credit memo directly with reference to original invoice for services or create a return order for services and with reff to order create a credit note .
HOpe this will help you !!!!
Regards,
Krishna O

Unable to create Vendor return delivery from blocked stock

Hello,
Would like to know how to enable delivery picking from blocked stock.
Some back ground : I am using Delivery type RL (Vendor returns). Required config is done in IMG.
In our process we move defective material to blocked stock. Next create a Return PO to pick material from blocked stock.
Next use VL10b to create delivery document against this PO. We are able to create delivery & PGI from blocked stock.
All above steps are executing seamlessly without any issue In our QA system.
However in PROduction system delivery document does not find any qty in blocked stock inspite of being in the blocked stock.
Please let me know where I could find the setting to enable delivery shipping/ PGI from blocked stock.
Look forward to some good responses.
Thanks,
Ram

Prerequisites
When you enter a return delivery, you should reference the purchase order or the material document, so that the system can:
Suggest data to simplify data input (for example, the storage location)
Check that the returned quantity does not exceed the delivered quantity
Reduce the quantity delivered to date
Reverse other updates that occurred (for example, for a goods receipt into consumption) when the goods receipt was entered
Before you enter a return delivery with reference to a purchase order, you have to determine whether the goods were posted to stock or to consumption, or whether they were posted into goods receipt blocked stock. If you posted the goods to a particular stock type at goods receipt (for example, quality inspection stock), you have to return them from the same stock type.
http://help.sap.com/erp2005_ehp_04/helpdata/EN/a5/63351643a211d189410000e829fbbd/frameset.htm

Vendor Consignment - Returned material from customer directly to consignmen

Hi,
I'm working with a consignment vendor process. I'd like to know how should I manage the return from my costumer. I'd like to move this returned material directly to my vendor consignment.
Is it possible? How can I do it? How affects it to the consignment settlement?
Points will be given
Thanks in advance

Hi Roger,
We have 2 type of consignment process in SAP.
1. Vendor consignment (MM process) & 2. Consignment with customer.(SD process)
If the Customer is returning the item (or consignment item). ... it will be process as normal process...like goods receipt in to inspection ... if it is ok... then again we can move to Consignment ( with customer)...in seperate transaction.
Hope this is clear.
REgards
Anand

Regarding return message from custom transaction

Hello all,
          i have a scenario where i am calling a custom transaction and trying to get return messages, but i am not getting any return message instead i am getting error message in that transaction even if i am using mode 'N' in my call.
        Do my custom transaction need to follow some methodology which will return error message, as messages are returned when standard call transaction is made.
Thanks
raju N

hello abi,
        i am getting a empty message table, thing is that from the custom transaction they are calling other standard transaction and getting error message. if any error occurs they are using 'message id' syntax and displaying and if any error occurs internally in that transaction they are using 'message e001'. this kind of error messages are returned to my call transaction but the other one is not getting populated.
Thanks,
raju N
Message was edited by:
        krishnam Raju N

Why was I given false info about my delivery from customer care?

I pre-ordered two phones in store. I had to pay out my current edge up price in order to edge up early to the iphone 6. I also got another phone on my line edged up to the iphone 6 plus. At the store I asked if I could bill the initial payment to my account (I have billed to my account on several other occasions). The in store rep said I could not bill this particular charge to my account, which I was totally okay with. I gave my debit and he swiped it. This morning my card was charged because my order shipped; I have no problem with this method, but I am frustrated I did not know this from the beginning.
Also, I contacted customer support after receiving a text that my account had been charged $54.13. I checked my bank account and Verizon had actually charged me $80.90. Why wasn't I notified of the correct amount?
I spoke with customer service this morning. The first rep was named Courtney I believe. She told me my phone was out for delivery today. After both USPS and UPS had been to my apartment I went down and checked for a slip saying they missed me: no slip. I called customer service to get the tracking number so I could further look into the issue. The second rep I spoke with was Mitchell. He said the package was in the city of the store I had ordered at and may have been delivered to the store. He called the store I ordered at and conferenced me into the call. Mitchell was no longer on the line randomly so I stayed on to see if someone at the store could help. The store rep told me that phones are not delivered to the store and she could not look up any account information over the phone. She referred me back to customer care. I called for the third time hoping to get some answers; I believe this rep's name was Ignasio. He was absolutely the most helpful and straight forward, but he informed me that the previous two reps were incorrect and could NOT have known any information about my phone's delivery status because it had not been issued a tracking number yet-he called Fed Ex with me on the line and Fed Ex confirmed that a tracking number had not been created because the package had not been shipped yet. I WAS SO FRUSTRATED that I was given false information from two different reps and never told a charge would be placed on the account the day the phone began processing to be shipped. Had I known that information when I placed the order in-store I would have known that the phone had just been processed for shipping today, because that's when my payment processed. I was not rude to anyone that I spoke to today, but I wanted to write this out because I was frustrated with the entire experience. How could I be given specific delivery info about my package if there is not even a tracking number for it yet?

Welcome to dealing with Verizon's customer anti-care. I have had a similar experience over the last week. I tried to order 2 Iphone 6s and an Iphone 6 plus to replace the Iphone 5s, my family now use. When I tried to order the phones on Apple's website, there was a weird error saying that I could only pick up the phone in an Apple store. I called customer care to find out the issue. They of course blamed Apple and said I could order the phones on Verizon's website. I said that would be fine except that I was concerned with the shipping times, since my wife and daughter's phones are starting to have issues and I did not want them to have to wait until late October - early November when the phones they want showed to be in stock with Verizon. The representative said that the phones would ship as they are available so the silver 128GB silver Iphone would ship the next day, the Space Gray 128GB would ship on 10/3 and the Iphone plus would ship on 10/31. I went ahead and went online and ordered the phones. I waited until 10/2 to call to find out what happened to the silver Iphone and was told that none of the phones would ship until they were all in stock. I cancelled the order and figured I would order them from Apple. I asked when I cancelled the order how long it would be til I could place an order with Apple and was told it usually will let you order immediately, but in some cases it can take a couple of hours. This was at about 8:00pm on 10/2.
On the morning of 10/3 on went to Apples website and it said that there was a reservation for the lines in question. I again called and spent an hour on the phone with Verizon to find out that the previous representative had not cancelled the order. There were lots of notes to cancel the order, but the order was still pending. The rep Louise was terrific and even sent me a screen shot to show that the order was cancelled. I waited a couple of hours and tried to order the phones again. The error saying that I would have to go to the Apple store was back. I called Verizon they said it was on Apple's end. I called Apple and they said it was on Verizon's end. I decided to go to the local Apple store to see if they could help. The rep at the Apple store was really helpful and said that is the same message they see when someone is setting up a new Verizon account (We have been with Verizon since 2002, and have never been late on a payment). During our investigation the Iphone 6s showed available at another Apple store about 10 miles away. I ordered the phone and set up personal pick up for the phones. I went to the Apple store with the phones showed them my personal pick up confirmation and Verizon was blocking the phones from being sold. I checked my account and I had already been charged by Apple. Luckily the Apple store have a personal representative to contact for issues, it took 2 hours on the phone with her but eventually I was able to get the 2 Iphone 6s and go home. I also had the Verizon representative tell me that it could be my employer discount causeing the error. I went through the process of removing the employer discount and still cannot order the phones through the Apple store. I bit the bullet and ordered from Verizon knowing that I will probably not receive my phone til next year even though my email says it will ship by 10/31.

IsUserInRole() - return boolean from custom tag?

Hello
Im writing some custom tags extending TagSupport. At the moment my tags just create some collection and put it in the page scope for the jsp to access. (see example below)
I have a tag however that I would like to return a boolean for. This is specifically for checking isUserInRole();
I cant quite get my head around the idea of manipulating the page body or not and how this impacts writing the custom tags. If I want to return some value directly from my tag ie. a boolean value from isUserInRole(); is this manipulating the page body?
Is TagSupport the correct class to extend if I want to return a boolean value from my tag call.
Id appreciate any advice.
Thanks
Jon
public class refSuppliersTag extends TagSupport {
public int doStartTag() throws JspException {
try {
HashMap supplierMap = new HashMap();
supplierMap = (HashMap) referenceData.getSuppliers();
pageContext.setAttribute("suppliers", supplierMap);
} catch (Exception e) {
throw new JspException(e.toString());
return EVAL_PAGE;
------------------------------------------

this is one way of designing your tag:
In JSTL
<my:login var="isAdminRole" role="admin"/>

<c:if test="${isAdminRole}">
yeah, you are admin user!
</c:if>
In Java
boolean isLoggedin = login();
session.setAttribute(var,isLoggedin);
// where "var" is a String tag attribute!
//...put the "boolean" result in "var", which is a session's parameter, request's parameter or whatever!
by Avatar Ng
[blog http://avatar21.superihost.com/ ]
Message was edited by:
Avatar_Ng

Return results from custom dialog box not visibly updating field value

I have a form with custom dialog boxes (execDialog) for data entry. The dialog box is being called from the Entry event successfully. I also have it called from the Click event. So, here's what I get:
1. On entering the field, I get the dialog box pop up, I select a value, it visibly changes the field raw value and leaves focus in the field.
2. If I exit the field and re-enter, it also works as in point 1 (as expected)
3. If, while focus is already in the field, I click in the field, I get the dialog box, as expected, but after selecting a value from the dialog, the field raw value DOES NOT VISIBLY change until I exit the field! It's kind of like the click event is working in conjunction with the Exit event. This is totally counter-intuitive for a production form that is being designed for the general populace.
Anyone had any experience with this?
Cheers,
Marty.

Thom Parker answered this here: http://forums.adobe.com/message/2614570#2614570
Answer copied below:
"The problem is that when the focus is on the text box
it's in edit mode. It's only displaying the value interactively entered by
the user, or as a consequence of the change event. What you need to do is
force the focus off of the text box in code. You can do a little trick
where you bounce it to a tiny transparent field, which then bounds the focus
back so it doesn't look like the focus changed."
What I ended up doing was calling up the dialog box, then using setfocus with no parameters to remove focus from the field, as follows:
this.rawValue = this.dialogBoxFunction(this.rawValue); // passing current value so dialog box defaults to that value
xfa.host.setFocus();
Cheers,
Marty.

Error in customer return delivery M7 361

Hi Gurus,
While trying to do PGR in return delivery from customer we are getting the error " Combination of movement type /
special stock/ stock type not possible
I have checked and movement type 651 is properly set-up (we have made such deliveries before)
The system halts , giving this error message - and the message itself can not be drilled down further
Any ideas . . . . what might be wrong?
If anyone has encountered this before and found the solution - please advise
Thanks
SM

just check are you dealing with special stock indicator "E".Incase if you are handling with special stock indicator "E" then you have use movement type 653 or 657.

Return Delivery from Customer

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