Reviewing General Ledger Accounts - No line item detail

I have just started with a new company using SAP Business One for the first time. My frustration is when reviewing the general ledger line items that there is no detail coming through that lets me see what the amounts relate to.  No Description or Vendor  Name.  There is absolutely no way I can see if there are any posting errors to accounts unless I drill into each and every line item to see what it is.  I have been into Form Settings but the fields required are not available options to select.
Every accounting system I have ever used has this standard feature - from off the shelf packages to customised SAP R/3. 
I have spoken to the Implementation Company's Support Line and they have said that it would be a costly exercise to request a report that provides this information. 
I can't accept that this is standard - why would anyone use the system????
I guess I just want to hear that this is not the norm with SAP Business One

Try the General Ledger Report, there is a little more detail there - the BP Name is, I'm sure, included in that and you still get the drill down.
In the account balance screen, you can add the "Details" field which may give you more information as it usually contains the BP Code. It is not a difficult exercise for you support team to add a formatted search to populat that with the account name instead - it is a reasonably common customisation.

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