RoboHelp 10 Trial Version Download Link Not Working
I have tried on multiple browers to download the trial version of RoboHelp 10. Each time, it shows an error message after I select the language and click "Download."
I called Adobe support and they said they couldn't help me: all I can do is post the problem on this forum. How stupid is that? I am potentially going to buy this product and I cannot even download it! Talk about bad sales on their part. (I wonder how the MadCap Flare folks would respond if I had the same problem? I'm just sayin'...)
But I digress...
Does anyone have a link that actually works?
~Cindy
Hello!
Thanks for the quick response.
I have tried I/E 9 and Firefox 17. In I/E, I get the standard "Page not found" message; in Firefox I get "File not found."
I don't have the Akami Downloader, and the option was never given to download it before I tried to download the trial. I searched for it and all the places I found in my Google search require a purchase.
Here is the Adobe page for Akami: http://helpx.adobe.com/x-productkb/policy-pricing/akamai-download-manager-faq.html#main_Wh ere_do_I_download_the_Akamai_Download_Manager_.
I then found this page: http://helpx.adobe.com/tech-comm-suite/kb/troubleshoot-akamai-download-manager-3.html#main _Download_the_trial_directly. I clicked the link to the Adobe downloads page and no where in the list of products does it show Akami.
[[banging head on desk]]
Is it just me having a dumb blonde moment or is this really screwed up?
Cindy :{
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