Rolling back of Quick Pay Pre-payment and Quick Pay in case of void cheque

Question

Hi All
I am facing an issue if you can help me out of if
Here is a scenario
a payroll manager runs the following processes.
1. Payroll run
2. Pre-Payments
3. Payroll Archiver
4. Payment Output file
After running all these process payroll manager finds that he also has to make an adhoc payment on account of car loan of AED 150,000.
So he runs following processes
1. Quick pay for Car loan
2. Quick pay pre-payments (payment made through check)
3. payroll archiver
4. Cheque Writer.
Now due to some technical fault, alignment on printing of cheque becomes disturbed there for cheque misprinted.
Payroll manager runs Void Cheque process to cancel the cheque.
After all these processes which has run successfully, order comes from upper management to rollback quickpay for adhoc payment of loan.
Now question is how it can be achieved.
I tried different things as follows
On Assignment Process results screen i queried the assignment which all the processes in descending order.
I tried to start roll back from cheque writer but system didn't allowed to do this because of check Void process.
I tried to start rollback from Magnetic report, system allowed to roll it back.
Then i tried to rollback Quick-pay prepayment, system did not allow me be do it. There fore i couldn't run rollback for Quick-pay.
There is an another thing i tried.
On "Assignment Process Result" screen i queried assignment. Then i delete the first entry of Void cheque by using delete option from menu bar on top and saved the record. then i delete cheque writer entry and saved the record. Then i run rollback for quick pay pre-payments and ran it successfully and then lastly i ran rollback for quick pay run.
One thing cautioned me that if I delete the void cheque entry then its history may be lost or have lost and on the other hand with out deleting void cheque i cannot proceed to rollback quick pay.
Kindly tell me the best way to run rollback for quick pay in this situation.
Regards
Majid

Answer 1

Bt do not provide broadband only so you need existing account holder to add broadband to phone account and then you can pay back the account holder - probably not what you want
the 12 months advance applies to the line rental not the broadband - as I said BT do not sell broadband only you buy a package which includes phone
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