Rp-pppoe connected but no data transfer

hi,
i installed arch on 27th . Post installation i setup internet connection using rp-pppoe, which was a straight forward setup. I also got connected to net and downloaded data upon a system upgrade. Except this one instance, thereafter last two days if connected i am getting no data transfer after a connection is established.
Upon ping of 8.8.8.8 i am getting this error of destination net unreachable & if you ping google.com i get the error unknown host.
when i checked the pppoe status i get this message:
link is up and running on interface ppp0 and no packet errors both RX and TX.
The system upgrade did not happen on 27th due to the TZselec tconflicting files error.
It is a fresh system.
i am pasting below the lines from the messages.log of 27th when i got the data transfer happened for the first time and next of 29th with the same system but nothing happening except i am connected.
27th:
Jun 27 12:46:03 localhost kernel: [ 117.794497] r8169 0000:02:00.0: eth0: link up
Jun 27 12:46:06 localhost kernel: [ 120.763326] eth0: no IPv6 routers present
Jun 27 12:58:01 localhost kernel: [ 835.641169] PPP generic driver version 2.4.2
Jun 27 12:58:01 localhost pppd[888]: pppd 2.4.5 started by root, uid 0
Jun 27 12:58:01 localhost pppd[888]: Using interface ppp0
Jun 27 12:58:01 localhost pppd[888]: Connect: ppp0 <--> /dev/pts/0
Jun 27 12:58:02 localhost pppoe[889]: PADS: Service-Name: ''
Jun 27 12:58:02 localhost pppoe[889]: PPP session is 14295 (0x37d7)
Jun 27 12:58:02 localhost pppd[888]: CHAP authentication succeeded: CHAP authentication success, unit 7436
Jun 27 12:58:02 localhost pppd[888]: CHAP authentication succeeded
Jun 27 12:58:02 localhost kernel: [ 837.068606] PPP BSD Compression module registered
Jun 27 12:58:03 localhost pppd[888]: Cannot determine ethernet address for proxy ARP
Jun 27 12:58:03 localhost pppd[888]: local IP address 117.204.173.123
Jun 27 12:58:03 localhost pppd[888]: remote IP address 117.204.160.1
Jun 27 12:58:03 localhost pppd[888]: primary DNS address 218.248.255.212
Jun 27 12:58:03 localhost pppd[888]: secondary DNS address 218.248.241.2
Jun 27 13:01:01 localhost /USR/SBIN/CROND[934]: (root) CMD (run-parts /etc/cron.hourly)
Jun 27 13:01:01 localhost anacron[938]: Anacron started on 2012-06-27
Jun 27 13:01:01 localhost anacron[938]: Will run job `cron.daily' in 28 min.
Jun 27 13:01:01 localhost anacron[938]: Will run job `cron.weekly' in 48 min.
Jun 27 13:01:01 localhost anacron[938]: Will run job `cron.monthly' in 68 min.
Jun 27 13:01:01 localhost anacron[938]: Jobs will be executed sequentially
Jun 27 13:04:10 localhost -- MARK --
Jun 27 13:16:48 localhost pppoe-stop: Killing pppd
Jun 27 13:16:48 localhost pppd[888]: Terminating on signal 15
Jun 27 13:16:48 localhost pppd[888]: Connect time 18.8 minutes.
Jun 27 13:16:48 localhost pppd[888]: Sent 411268 bytes, received 16885685 bytes.
29th :
Jun 29 17:54:13 localhost kernel: [ 5.019108] r8169 0000:02:00.0: eth0: link down
Jun 29 17:54:14 localhost dhcpcd[675]: eth0: carrier acquired
Jun 29 17:54:14 localhost kernel: [ 6.632983] r8169 0000:02:00.0: eth0: link up
Jun 29 17:54:14 localhost dhcpcd[675]: eth0: broadcasting for a lease
Jun 29 17:54:15 localhost dhcpcd[675]: eth0: offered 192.168.1.2 from 192.168.1.1
Jun 29 17:54:15 localhost dhcpcd[675]: eth0: acknowledged 192.168.1.2 from 192.168.1.1
Jun 29 17:54:15 localhost dhcpcd[675]: eth0: checking for 192.168.1.2
Jun 29 17:54:21 localhost dhcpcd[675]: eth0: leased 192.168.1.2 for 10080 seconds
Jun 29 17:54:21 localhost dhcpcd[675]: forked to background, child pid 702
Jun 29 17:54:21 localhost /usr/sbin/crond[751]: (CRON) STARTUP (1.4.8)
Jun 29 17:54:21 localhost /usr/sbin/crond[751]: (CRON) INFO (Syslog will be used instead of sendmail.): No such file or directory
Jun 29 17:54:21 localhost /usr/sbin/crond[751]: (CRON) INFO (running with inotify support)
Jun 29 17:54:47 localhost kernel: [ 39.424170] NET: Registered protocol family 10
Jun 29 17:54:47 localhost kernel: [ 39.441086] NET: Registered protocol family 4
Jun 29 17:54:47 localhost kernel: [ 39.458946] NET: Registered protocol family 5
Jun 29 17:54:47 localhost kernel: [ 39.480053] PPP generic driver version 2.4.2
Jun 29 17:54:47 localhost pppd[811]: pppd 2.4.5 started by root, uid 0
Jun 29 17:54:47 localhost pppd[811]: Using interface ppp0
Jun 29 17:54:47 localhost pppd[811]: Connect: ppp0 <--> /dev/pts/0
Jun 29 17:54:48 localhost pppoe[812]: PADS: Service-Name: ''
Jun 29 17:54:48 localhost pppoe[812]: PPP session is 2021 (0x7e5)
Jun 29 17:54:48 localhost pppd[811]: CHAP authentication succeeded: CHAP authentication success, unit 4257
Jun 29 17:54:48 localhost pppd[811]: CHAP authentication succeeded
Jun 29 17:54:48 localhost kernel: [ 40.866233] PPP BSD Compression module registered
Jun 29 17:54:48 localhost pppd[811]: not replacing existing default route via 192.168.1.1
Jun 29 17:54:48 localhost pppd[811]: Cannot determine ethernet address for proxy ARP
Jun 29 17:54:48 localhost pppd[811]: local IP address 117.204.161.173
Jun 29 17:54:48 localhost pppd[811]: remote IP address 117.204.160.1
Jun 29 17:54:48 localhost pppd[811]: primary DNS address 218.248.255.212
Jun 29 17:54:48 localhost pppd[811]: secondary DNS address 218.248.241.2
Jun 29 17:54:57 localhost kernel: [ 49.523342] eth0: no IPv6 routers present
Jun 29 18:01:01 localhost /USR/SBIN/CROND[876]: (root) CMD (run-parts /etc/cron.hourly)
Jun 29 18:01:01 localhost anacron[881]: Anacron started on 2012-06-29
Jun 29 18:01:01 localhost anacron[881]: Will run job `cron.daily' in 29 min.
Jun 29 18:01:01 localhost anacron[881]: Will run job `cron.weekly' in 49 min.
Jun 29 18:01:01 localhost anacron[881]: Will run job `cron.monthly' in 69 min.
Jun 29 18:01:01 localhost anacron[881]: Jobs will be executed sequentially
Jun 29 18:04:04 localhost pppoe-stop: Killing pppd
Jun 29 18:04:04 localhost pppd[811]: Terminating on signal 15
Jun 29 18:04:04 localhost pppd[811]: Connect time 9.3 minutes.
Jun 29 18:04:04 localhost pppd[811]: Sent 0 bytes, received 926 bytes.
Now in both the cases i got connected but as i said before except twice on 27th i am not able to have data transfer of any type either through ping or pacman upgrade.
Upon the same time i cross checked on my other systems, ubuntu and windows and i had no problems with the same, to confirm any issue with my isp. As of now i am typing one of those systems only.
I have googled a lot, read the other options of pppd,etc, but upon similar queries by other users found no viable solution to this problem.
My hostname is also proper in the config files. I also once used static ip for a change to see if things go working
but nothing is sucessful so far.
The only viable solution i read so far upon google search where there was a success was a fresh installation of arch by an user and he got the same working. But definitely i wont go with that. As i said above i got connected twice on the day of the installation and post that also i am now getting connected but with no data transfer.
Pls suggest what to do to get the connection working.
regards

Upon a search on the forums yesterday
i read one user query on this forums who was advised the same and he had the same problem like me and it did not got solved with either methodds.
Last his query was still open. I did not save that link.
So i did not give that method a try so far, waiting for a solution for this method without going for new developments thinking a search for a day or two might get some viable results.
i guess you are mentioning the topic of this link
https://wiki.archlinux.org/index.php/Pppd [This article explains how to set up a point-ti-point connections using pppd and the kernel PPPoE driver. ]
Further in my case the connection is happening and also getting disconnected. You can very well see the same in the log file which i pasted.
Jun 27 13:16:48 localhost pppd[888]: Connect time 18.8 minutes.
Jun 27 13:16:48 localhost pppd[888]: Sent 411268 bytes, received 16885685 bytes.
Jun 29 18:04:04 localhost pppd[811]: Connect time 9.3 minutes.
Jun 29 18:04:04 localhost pppd[811]: Sent 0 bytes, received 926 bytes.
So same thing but different results on 2 different days. So what the problem really is i dont understand. Infact what the problem is the system is also not giving out, except that a connection happens, no data transfer takes place and the connection is cut and the stats are also show. Just diving to implement some new method or a reinstall, without resolving this which looks sensible yet senseless too, simply does not appeal here. If really there is some bug or issue with that rp-pppoe package then there is some point to jump to another method.
This must be solvable some way or other.
Last edited by beopen (2012-06-29 17:30:16)

Similar Messages

Networking locks up regularly - can connect but can't transfer data

About once a day the networking on my Imac G5 dies. I can make outgoing TCP connections which connect to their remote destination, but no data is retrieved.
For example, trying to retrieve a web page from a server on my LAN:
telnet 10.0.1.7 80
Trying 10.1.0.7...
Connected to 10.1.0.7.
Escape character is '^]'.
GET / HTTP/1.0
...at this stage I get no data back (normally I get a page of HTML).
The web server sees my GET request and sends a packet of data back. But it never gets an ACK for that packet so it keeps retrying. Eventually both ends time out.
This problem affects all TCP connections - POP-3, Imap, HTTP, ssh.
Once my Imac is in this state the only option available to me is to restart it. And often it will hang during the restart with a blank screen and I will have to physically power it off with the switch.
Please can somebody offer some advice on how to diagnose this problem? It is driving me mad having to reboot my Mac so many times.
Thanks!

Your HTTP request is incomplete - the server is waiting for more data, therefore your test is in valid.
That's not to say there isn't a problem, but that the information provided does not lead to that conclusion.
You're issuing:
<pre class=command>GET / HTTP/1.0</pre>
and the HTTP/1.0 nature of the request REQUIRES a corresponding host header so that the server can determine the site you're trying to access. This is commonly used by servers running virtual hosting, where multiple sites run on the same server.
The appropriate request should look more like:
GET / HTTP/1.0
HOST:your.site.com
(note the extra return after the last header - this tells the server there's nothing more to come)
The addition of the host header is the key (the actual data may or may not matter, depending on the site in question).

Very slow network directory listing - but fast data transfer speed once listed?

Hello,
I have really tried to sort this myself before opening up to the community, however I have run out of ideas, and hope someone can offer the magic solution I have missed.
I am currently using the 3.4ghz i7 iMac on a 1GB LAN, running OSX10.7.2 - connecting to a Windows Server 2008 (Running Release 2) over ethernet.
If i go to a network directory that i haven't recently accessed it can take up to 60 seconds to show the contents of that directory. Once i have accessed that folder, if i come out of it and go back in it will be instant again - but the first time it lists the directory it looks like i have opened an empty folder - which after anything from 10seconds to 1 minute will suddenly show the files that are there.
Internet connectivity is fast through the network, and file transfers across the LAN are fast. (showing as approx 300mb per second) I can play and edit HD content across the network with no slowdown so I am confident that this issue is not related to the network speed itself, and is more to do with a setting on this mac.
Symptoms are very similar to this post: https://discussions.apple.com/message/12245148?messageID=12245148&amp%3b#1224514 8 - however i understand that in OSX Lion - SMB was removed - so i cannot find this file to edit.
I have tried bypassing additional hubs in the network by wiring direct cables to the switch that is connected to the file server, this made no difference.
I have also tried disconnecting the ethernet cable, and running over wifi. This fixes the listing problem, but when editing HD content over a network drive, this connection is not fast enough to carry the data without interruption (some projects are linked to up to 900gb of hd video content!)
Using ethernet, I have tried DHCP, DHCP with manual address, and manual mode. All reproduce this problem. i have tried using the windows workgroup, and tried without it.
I have also followed this suggestion: https://discussions.apple.com/thread/2134936?threadID=2134936&tstart=45 and used OpenDNS. this did not fix the issue.
For argument sake, I have also just tested a Macbook Pro running Snow Leopard to see if it was OS related. This reproduces the exact same problem, near instant directory listing on the wifi, a long and arduous wait on ethernet.
I cannot work out why directory listing is instant over wifi, but not over ethernet on 2 different macs, running 2 different versions of OSX. I also do not understand why if the network is having trouble listing the directories - the data transfer speed is 300mbps when i copy files across the wired network from the file server to the mac.
Does anyone have any other ideas as to what could be the problem here? We are about to start work on a very large project, where the content we are editing is spread out across around 200 different network folders (different shoots captured over the past 2 years). We really don't have the time to wait 60 seconds each time we need to access one of those directories to look for a file, and I am very close to pulling all my hair out!
I really look forward to hearing from anyone who can offer any insight.

If you are suspecting that the Windows update had something to do with your LAN going slow, then try the following:
1. Look for updates for your clients LAN NIC driver; or
2. Un-install the updates.

Internet sharing: connected but no data

Using MB Air 10.6.8 as host to share a USB Mobile Modem Internet connection.
Connected a MB 10.7 as client via Airport to use the shared, working USB connection of the host.
When making the network diagnosis on the client every light is "green", but no data is transferred from the web, the Safari screens remain empty.
Its not the first time that I am making a internet sharing setup, but first time unsuccessfully.
Any hint is appreciated

For what it's worth, I'm having the exact same problem. I have been using the same setup for almost two years, Mini with Internet Sharing turned on, sharing over wifi, but suddenly this morning it just stopped working. Full bars on all devices (iPad's, iPhone's, etc.), but no Internet connection. I have tried restarting, resetting, etc., but nothing works. Not a happy camper right now.

Airport connects but won't transfer data

I've got the latest macbook pro and it's been working flawlessly since release. However just today inexplicably Airport has stopped working. When I go to network diagnostics, under Network Status i get a Failed status for "Internet" and a Failed status for "Server".
I've restarted, disabled/enabled several times. I really have no idea how this could have happened. The problem is definitely not physical-- when I run win7 in boot camp the wireless works just fine. Is it possible for me to reinstall the airport drivers?

no definitely not
as i said, it works fine when running win 7 in boot camp. Also all other computers in household use wireless just fine.
it's just my installation of osx, and it's just wireless. if i connect with an ethernet cable it works fine.

Connected, but no data entry in table

Everything works fine on my live site, but using my local testing server I am unable to get data into my mySQL table based on a simple form. Configurations and code have been changed in both locations, and there is a connection to localhost. Are there Dreamweaver or PHP settings that might be causing this? Thanks for your help.

Have you installed MySQL and phpMyInfo on your system? Have you created the database on your local server? Can you edit the tables in your database using the Mysql control panel. If the answer to these questions is yes, then perhaps a sample of your code might give an idea of what is happening?

My app store is saying i have to change date and time setting to get a secure connection but the date and time are correct please help?

My app store is telling me i have yo change date and time setting to download apps and idk what is wrong cause date and time are correct

Is the Time Zone also correct?
Also see:
Can't connect to the iTunes Store

IPod connected, but won't transfer songs

I'm having some trouble getting my new songs onto my iPod mini.
I plug the iPod in, and the document files show up on the screen, but in the iTunes file, my iPod doesn't show as updating. The iPod itself isn't showing up anywhere at all. Any helpful advice here would be greatly appreciated. Thank you.

Have you seen this?
iPod does not Appear in iTunes
JC

Not able to connect N82 to pc in data transfer mod...

I am not able to connect N82 in data transfer mode( other modes are working fine) though i installed latest connectivity cable driver for N82. It says that it could not find any suitable driver(after search cd provided and online).
My current firmware version of N82(RM-313) is 10.0.046. Operating system is Windows Vista. Will the firmware update fix the problem or I have to contact customer care center?
Thank you for your support.
mlhpr
Solved!
Go to Solution.

22-Mar-2008 02:51 PM
scoobyman wrote:
Hi mlhpr
If phone is set to 'data transfer" mode on user interface and USB plugged into PC N82 behaves as a Windows USB mass storage device and you are saying that Windows Vista can't recognize this?
Ya thats is what the problem is. As you said the phone was to behave like USB pendrive in data transfer mode but i am getting this error.
:I first connected the N82 with cable Nokia CA-101 provided with handset and selected the data transfer mode. Then the windows(Vista) icon would appear in task bar showing windows is installing the driver. Then a window pops up saying driver not found and requests permission to search online for driver. When I choose search online for suitable driver, it searches for a while and says no driver found. (net is working prefectly fine). The icon disappears from the bar and phone is inaccessible from windows explorer. But USB indicator on mobile screen is active until i disconnect using mobile connectivity settings.
Actually i wanted this mode for installing the Nokia Maps which requires the phone to be in data transfer mode.
mlhpr

How to increase AFP data transfer speed?

When I connect to our server from a WAN source outside of our facility the file data transfer rate is extremely slow. We just upgraded to a 10Mps fiber service and that has dematically increased our website data tranfer speed. I would like to find a way to access the file server from remote location and work, but the data transfer rate makes productivity impossible. I would appreciate hearing how other organizations are set-up and functioning with file transfer sizes at an average of 10 to 15 Mb.
Thanks,
Brian
OS10.6.8 Server,

If you don't have enough network bandwidth for your time requirements, you have little chance of success with the direct approach. Techniques such as file compression and such can only provide limited help. If you're transfering multiple copies of the files, then you can push one copy of the file to a hosted provider, and then serve additional copies from there.
As for your network, a ten million bits per second network connection is the speed of first-generation Ethernet. That Ethernet was a fast network, back in 1985. In the era of a one billion bits per second Gigabit Ethernet and increasingly commonly with the ten gigabit Ethernet links, a 10 Mb link is glacial.
A typical DSL network is asymmetric, meaning you'll have 10 Mb down (theoretically) and some fraction of that up. So you might not be getting that 10 Mb in the direction you're coppying files. And this is best case; various of the ISP network links around aren't providing their rated speeds.
AFP stinks on a network, and you're also opening up your file system to remote attackers.
As for WebDAV, read this. In addition to WebDAV, you can also try an sftp or other "simpler" copy command as a test, and see what you get for that. (sftp is also encrypted, which has benefits, though the encryption also requires more processing time.)
But beyond techniques such as data compression (and which may or may not be an option here) or incremental or "delta" changes to the data (which probably isn't an option here) or working locally and batching over the changes, there are few good ways to contend with a too-slow-for-your-needs link.

MyRIO memory, data transfer and clock rate

Hi
I am trying to do some computations on a previously obtained file sampled at 100Msps using myRIO module. I have some doubts regarding the same. There are mainly two doubts, one regarding data transfer and other regarding clock rate.
1. Currently, I access my file (size 50 MB) from my development computer hard drive in FPGA through DMA FIFO, taking one block consisting of around 5500 points at a time. I have been running the VI in emulation mode for the time being. I was able to transfer through DMA from host, but it is very slow (i can see each point being transferred!!). The timer connected in while loop in FPGA says 2 ticks for each loop, but the data transfer is taking long. There could be two reasons for this, one being that the serial cable used is the problem, the DMA happens fast but the update as seen to the user is slower, the second being that the timer is not recording the time for data trasfer. Which one could be the reason?
If I put the file in the myRIO module, I will have to compile it each and every time, but does it behave the same way as I did before with dev PC(will the DMA transfer be faster)? And here too, do I need to put the file in the USB stick? My MAX says that there is 293 MB of primary disk free space in the module. I am not able to see this space at all. If I put my file in this memory, will the data transfer be faster? That is, can I use any static memory in the board (>50MB) to put my file? or can I use any data transfer method other than FIFO? This forum (http://forums.ni.com/t5/Academic-Hardware-Products-ELVIS/myRIO-Compile-Error/td-p/2709721/highlight/... discusses this issue, but I would like to know the speed of the transfer too.
2. The data in the file is sampled at 100Msps. The filter blocks inside FPGA ask to specify the FPGA clock rate and sampling rate, i created a 200MHz derived clock and mentioned the same, gave sampling rate as 100Msps, but the filter is giving zero results. Do these blocks work with derived clock rates? or is it the property of SCTL alone?
Thanks a lot
Arya

Hi Sam
Thanks for the quick reply. I will keep the terminology in mind. I am trying analyse the data file (each of the 5500 samples corresponds to a single frame of data) by doing some intensive signal processing algorithms on each frame, then average the results and disply it.
I tried putting the file on the RT target, both using a USB stick and using the RT target internal memory. I thought I will write back the delay time for each loop after the transfer has occured completely, to a text tile in the system. I ran the code my making an exe for both the USB stick and RT target internal memory methods; and compiling using the FPGA emulater in the dev PC VI. (A screenshot of the last method is attached, the same is used for both the other methods with minor modifications. )To my surprise, all three of them gave 13 ms as the delay. I certainly expect the transfer from RT internal memory faster than USB and the one from the dev PC to be the slowest. I will work more on the same and try to figure out why this is happening so.
When I transferred the data file (50MB) into the RT flash memory, the MAX shows 50MB decrease in the free physical memory but only 20MB decrease in the primary disk free space. Why is this so? Could you please tell me the differences between them? I did not get any useful online resources when I searched.
Meanwhile, the other doubt still persists, is it possible to run filter blocks with the derived clock rates? Can we specify clock rates like 200MHz and sampling rates like 100Msps in the filter configuration window? I tried, but obtained zero results.
Thanks and regards
Arya
Attachments:
Dev PC VI.PNG ‏33 KB
FPGA VI.PNG ‏16 KB
Delay text file.PNG ‏4 KB

Difference in data transfer rates between winXP and Linux server?

Hello all,
I am using a winXP laptop to act as my server (all usb external hard drives are connected to it) but the data transfer rates can be really slow. Is Linux faster in that regard? Can a Linux based server provide faster data transfer rates?
Thanks for any help.
Bmora96

Linux cannot make hardware go any faster - so if WinXP and its drivers are making optimal use of those USB drives and the USB data transfer pipe, Linux will not make it faster. (but installing Linux and going Tux are always excellent ideas that need no real reason either ;-) )
Real question you should be asking is if using a notebook in a server role is wise thing to do?

Ethernet Data Transfer Fails on Deployed RT Application

I have written a TCP/IP client that interacts with a custom TCP/IP server over a very local network (one cable). I've been developing this for a couple of months on LabVIEW 2014 (not SP1) targeting a cRIO9068 chassis.
Development went very smoothly, never any flaky Ethernet problems on the LabVIEW side. Once I got it all bulletproof I deployed and went out to the plant.
At the plant, Ethernet will connect but no data is transferred. Puzzled, I reconnected my LabVIEW development machine to the chassis, opened the project from which the application was deployed and ran it from inside the project. It works. I see this behavior on the original chassis too, so I have two chassis that work with the development environment but do not work when deployed.
What's up with this? Any ideas appreciated, I can find nothing on this subject in these forums or a general Google search.
Thanks,
Bill

The problem was caused by the Execution setting of the top-level VI being set to reentrant. I set it to non-reentrant.
The key was using
netstat -a
I saw that the application had multiple ESTABLISHED connections where only one should be possible.
Along the way I cleaned up my code a bit, but the root cause was multiple instances of the application running on the cRIO. If the startup vi is reentrant then you get an instance when the hardware starts or restarts, then you get another instance when you fire up the web-based front panel. Instead of the panel connecting to the running program another one is started.
When running from the development environment this does not happen. The development environment enforces single execution on the top-level vi.
A shout-out to the NI software people: A little warning: "Multiple instances of the program may run because the top-level VI is reentrant" when the build starts, plus adding to the panel documentation something like "Connecting a web-based remote panel to a reentrant top-level VI will invoke a second copy of the top-level VI" would have saved me a day...
Cheers,
Bill

I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

m1doc,
Are you migrating from a Mac or a MS Window machine? Either way you probably should be in touch with AppleCare, you have 90 days of free AppleCare telephone support. They can usually help on issues like this. If you don't know the phone number please use http://support.apple.com/kb/HE57 to help find the number in your country.

How do you transfer files (Music/books/pictures) from an iPAD or iPOD device to an new PC that has iTunes, but no data of files

I have purchased an new PC since my oriiginal PC crashed after 5 years of use. I want to transfer my iTunes files from my iPAD and iPOD to my new PC.
How do you transfer files (Music/books/pictures) from an iPAD or iPOD device to an new PC that has iTunes, but no data of files

The text below is copied from this discussion.
https://discussions.apple.com/message/11527071#11527071
Authorize your new computer's iTunes first - Store>Authorize this computer.
1) Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
2) Now connect your iPad to your laptop and start iTunes.
3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.
4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.
5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.
6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.
If everything on your iPad looks good after the sync, go back and click on Edit / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.
This discussion has much of the same information and even some more helpful tips.
https://discussions.apple.com/thread/3305461

Rp-pppoe connected but no data transfer

Similar Messages

Maybe you are looking for