Rsync Copy Job Failure ix4-300d

I'm trying to run Copy Jobs between two new ix4-300d devices Firmware 4.0.6 I prefer to use SSL and rsync. So far I can't get it to work.
I  can access the remote ix4, browse directories and upload files. When I set up a Copy Job from my local system (a) I'm not offered rsync as a protocol option in the "From" box, but I can select the directory to copy from using Windows File Sharing. In the "To" box, I select rsync and input username and password and can browse the remote ix4 shares to select the directory I want to copy to. However, when I run the Copy Job, I get the message "Access denied to the secure rsync service at <IP Address>"
I have tried disabling rsync and using only Windows File Sharing, but that configuration will not let me into the remote ix4. I have also tried disabling SSL being required on external connections and that does not work either. My sense is that rsync is actually working, but I have something set wrong.
Suggestions?
Solved!
Go to Solution.

Got it solved. I need to add the remote ix4 as a trusted device to my local ix4. Eventually figured out how to do that. Copy Jobs run fine now with rsync.
We could use better documentation.

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    Solved!
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    Hello CPXGreg
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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
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  • Upgrading HDs on ix4-300D

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    LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
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  • Lenovo ix4-300d - Data protection is being reconstructed gets stuck.

    Hi experts,
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    Any additional comments or recommendation? I am able to access my data while it´s "reconstructing" so I am moving my things out of the nas.
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    EG 

    You can try rebooting with one drive removed at a time. If you are having one drive fail you should be able to boot with it missing. You should also check to see if you are still in warranty and call tech support. They will be able to assist in diagnosing the issue and replacing drives if needed.
    Contactos — Latinoamérica

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