Rules are not working correctly in OCS 10.1.2

Hi,
A few days ago we have encountered a problem in which the BCC rules or any other rules are not processed out of the user's mailbox.
For example, a user goes to Oracle Mail (the web access, but not WAC), goes to Filters and creates a new rule for dealing with incoming mail (delivered or read, doesn't matter). The rule is processed ONLY if the the user asked to move/copy the mail to a subfolder IN HIS MAILBOX.
If the user asks to forward ("Send a blind copy to") the delivered mails to a different mailbox (e.g. in OCS or to externally to gmail), the mail is NOT processed by the filter.
Other than that mails are treated normally, incoming and outgoing. Manually forwarding to other OCS users also works, as well as forwarding to external mail systems such as gmail. Only the 'automatic' forward rule does not work.
We have checked that the rules/filters are created with " oesrl -p" - and they are created.
How can we troubleshoot this issue? Has anyone encountered it?
System details:
OCS 10.1.2
Platform: Red Hat AS 4
DB version: 10.1.0.4.2
Thanks,
-- Itay.

Update:
Problem resolved. restarted the SMTP-out service.

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                                                   <li><a href="#" title="Conductivity Probes"><b>Conductivity Probes</b></a></li>
                                                   <li><a href="#" title="Flowmeters"><b>Flowmeters</b></a></li>
                                                   <li><a href="#" title="Level Sensors"><b>Level Sensors</b></a></li>
                                                   <li><a href="#" title="Pressure Transducers"><b>Pressure Transducers</b></a></li>
                                                   <li><a href="#" title="Process Controllers"><b>Process Controllers</b></a></li>
                                                   <li><a href="#" title="VFD's"><b>VFD's</b></a></li>
                                                   <li><a href="#" title="Power Monitors"><b>Power Monitors</b></a></li>
                                                                      </ul>
                                                                      <!--[if lte IE 6]></td></tr></table></a><![endif]-->
                                                           </li>
                                                 <li><h1><b>ENGINEERED SYSTEMS</b></h1></li>
                                                           <li><a href="#" title="Chemical Feed Skids"><b>Chemical Feed Skids</b></a></li>
                                                           <li><a class="ajxsub" href="#" title="Evaporators"><b>Evaporators</b>
                                                            <!--[if gt IE 6]><![endif] --></a><!--<![endif]--><!--[if lte IE 6]><table><tr><td><![endif]-->
                                                                      <ul>
                                                                                 <li><a href="#" title="Burt Process Equipment"><b>Burt Process Equipment</b></a></li>
                                                                                 <li><a href="#" title="Filtertech"><b>Filtertech</b></a></li>
                                                                      </ul>
                                                                      <!--[if lte IE 6]></td></tr></table></a><![endif]-->
                                                           </li>
                                                           <li><a href="#" title="Filtration Systems"><b>Filtration Systems</b></a></li>
                                                           <li><a href="#" title="Fume Scrubbers"><b>Fume Scrubbers</b></a></li>
                                                           <li><a href="#" title="pH Neutralization"><b>pH Neutralization</b></a></li>
                                                           <li><a href="#" title="RODI Water Systems"><b>RODI Water Systerms</b></a></li>
                                                           <li><a href="#" title="Transfer Sumps"><b>Transfer Sumps</b></a></li>
                                                           <li><a href="#" title="UL Control Panels"><b>UL Control Panels</b></a></li>
                                                           <li><a href="#" title="Vacuum Distillation"><b>Vacuum Distillation</b></a></li>
                                                           <li><a class="ajxsub" href="#" title="Wastewater Treatment"><b>Wastewater Treatment</b>
                                                            <!--[if gt IE 6]><![endif] --></a><!--<![endif]--><!--[if lte IE 6]><table><tr><td><![endif]-->
                                                                      <ul>
                                                                                 <li><a href="#" title="Burt Process Equipment"><b>Burt Process Equipment</b></a></li>
                                                                                 <li><a href="#" title="Filtertech"><b>Filtertech</b></a></li>
                                                                      </ul>
                                                                      <!--[if lte IE 6]></td></tr></table></a><![endif]-->
                                                           </li>
                                                           <li><a href="#" title="Water Reclaim (LEEDS)"><b>Water Reclaim (LEEDS)</b></a></li>
                                                </ul>
                                                 <br />
                                      </div>
                              </div>
                              <h1>Engineered Solutions to your fluid handing requirements.<img src="Images/aro-pump-ad.jpg" alt="aro pump ad" width="200" height="200" hspace="10" vspace="15" align="right" /></h1>
                              <p>Chemtech Process Equipment (CPE) provides fluid handling equipment to a wide range of industries which include pharmaceutical, biotechnology, microelectronics, metal finishing,  chemical   processing and general manufacturing.</p>
                              <p>CPE offers turnkey engineered products such as transfer sumps, wastewater treatment, coolant filration, oil-water separation, water reclamation (LEEDS), pH neutralization, deionized water (RODI), and custom fabricated tanks and vessels.</p>
                              <p>CPE’s product line includes pumps, tanks, mixers, filters, evaporators, magnetic separators, centrifuges, oil skimmers, flowmeters, level, pH, ORP, and conductivity measurement, heaters, plastic pipe, valves and fittings, sanitary hose, and gaskets to name a few. Feel free to review our product line and contact us if you have any questions or applications to discuss.</p>
                              <h2>Products<br /></h2>
                              <hr align="left" width="740" />
                              <br />
                                  <div class="floatlist">
                          <ul>
                              <li><a href="">Air Diaphragm Pumps</a></li>
                                            <li><a href="">Cenrifugal Pumps</a></li>
                                            <li><a href="">Drum Pumps</a></li>
                                            <li><a href="">Gear Pumps</a></li>
                        <li><a href="">Hose Pumps</a></li>
                        <li><a href="">Magnetic Drive Pumps</a></li>
                        <li><a href="">Metering Pumps</a></li>
                        <li><a href="">Multi-Stage Centrifugal Pumps</a></li>
                        <li><a href="">Peristaltic Pumps</a></li>
                        <li><a href="">Piston Pumps</a></li>
                        <li><a href="">Submersible Pumps</a></li>
                        <li><a href="">Vertical Immersion Pumps</a></li>
                                            </ul>
                                  </div>
                              <div class="floatlist">
                          <ul>
                              <li><a href="">Custom Engineered Tanks</a></li>
                        <li><a href="">Molded Plastic Tanks</a></li>
                        <li><a href="">Direct Drive Mixers</a></li>
                        <li><a href="">Gear Drive Mixers</a></li>
                        <li><a href="">Portable Mixers</a></li>
                        <li><a href="">Side Mount Mixers</a></li>
                        <li><a href="">Conductivity Probes</a></li>
                        <li><a href="">Flowmeters</a></li>
                        <li><a href="">Level Sensors</a></li>
                        <li><a href="">pH &amp; ORP Probes</a></li>
                        <li><a href="">Power Monitors</a></li>
                        <li><a href="">Pressure Transducers</a></li>
                                            </ul>
                                  </div>
                <div class="floatlist">
                          <ul>
                                      <li><a href="">Process Controllers</a></li>
                        <li><a href="">Ultrasonic Level Transmitters</a></li>
                        <li><a href="">Variable Frequency Drives</a></li>
                        <li><a href="">Sanitary Hose, Gaskets &amp; Fittings</a></li>
                        <li><a href="">PVC Pipe, Valves &amp; Fittings</a></li>
                        <li><a href="">CPVC Pipe, Valves &amp; Fittings</a></li>
                        <li><a href="">Polypro Pipe, Valves &amp; Fittings</a></li>
                        <li><a href="">Polyethylene High Purity Piping</a></li>
                        <li><a href="">Immersion Heaters</a></li>
                        <li><a href="">Magnetic Separators</a></li>
                        <li><a href="">Centrifuges</a></li>
                        <li><a href="">Evaporators</a></li>
                    </ul>
                              </div>
                              <div class="floatlist">
                          <ul>
                              <li><a href="">Bag Filters</a></li>
                        <li><a href="">Cartridge Filters</a></li>
                        <li><a href="">Indexing Media Filters</a></li>
                        <li><a href="">Gravity Filters</a></li>
                        <li><a href="">Pressure Filters</a></li>
                        <li><a href="">Sludge Filters</a></li>
                        <li><a href="">Vacuum Filters</a></li>
                        <li><a href="">Filter Bags</a></li>
                        <li><a href="">Filters Cartridges</a></li>
                        <li><a href="">Filter Media</a></li>
                        <li><a href="">Pulsation Dampeners</a></li>
                        <li><a href="">Fiberglass Grating</a></li>
                                            </ul>
                </div>
                        <div id="footer">
                      <ul>
                          <li><a href="index.html">HOME</a></li>
                    <li><a href="productsbytype.html">PRODUCTS</a></li>
                    <li><a href="requestquote.html">REQUEST QUOTE</a></li>
                    <li><a href="downloads.html">DOWNLOADS</a></li>
                    <li><a href="contact us.html">CONTACT US</a></li>
                </ul>    
                      <hr align="center" width="940" id="footer rule2" />
                      <h4>© 2011 Chemtech Process Equipment, All Rights Reserved, Designed and Developed By Graphics Advantage. <img src="Images/GA-logo.jpg" width="46" height="40" align="top" /><br /><br /></h4>
                    </div>
        </div>
    </body>
    </html>
    @charset "utf-8";
    body {
              background-image: url(../Images/logo-background.jpg);
              background-repeat: repeat;
              background-attachment: fixed;
    #container {
              font-family: Arial, Helvetica, sans-serif;
              font-size: 14px;
              color: #000;
              background-color: #FFF;
              width: 960px;
              margin-right: auto;
              margin-left: auto;
              overflow: hidden;
              background-attachment: fixed;
    #container p {
              padding-right: 20px;
    #header {
              width: 960px;
              height: 310px;
    #headernarrow {
              height: 150px;
              width: 960px;
    #navigation_bar {
              height: 31px;
              width: 960px;
    #sidebar {
              float: left;
              width: auto;
              margin-right: 20px;
    #footer {
              text-align: center;
              width: 960px;
              float: left;
    #footer ul li {
              display: inline;
    #footer ul li a {
              padding-right: 10px;
              padding-left: 10px;
    a:link {
              color:#666;
              text-decoration:none;
    a:hover {
              color:#F00;
              text-decoration:underline;
    a:visited {
              color:#666;
              text-decoration:none;
    .floatlist {
              font-family: Arial, Helvetica, sans-serif;
              font-size: 10px;
              color: #F00;
              float: left;
              height: auto;
              width: 190px;
    .floatproductlist {
              font-family: Arial, Helvetica, sans-serif;
              float: left;
              height: auto;
              font-size: 14px;
              font-style: normal;
              color: #000;
              width: 380px;
    h4 {
              font-size: 10px;
              font-family: Arial, Helvetica, sans-serif;
    h1 {
              font-family: Arial, Helvetica, sans-serif;
              font-size: 24px;
              font-weight: bold;
              color: #F00;
    ul {
              list-style-type: none;
              padding: 0px;
              margin-top: 0px;
              margin-right: 0px;
              margin-bottom: 0px;
              margin-left: 1em;
              display: block;
    .largeheading {
              font-family: Arial, Helvetica, sans-serif;
              font-size: 48px;
              color: #F00;
    .floatimageleft {
              float: left;
              width: 250px;
              margin-right: 20px;
              height: auto;
              margin-top: 10px;
              background-image: url(../Images/aro-compact-series-float.jpg);
              background-repeat: no-repeat;
              margin-bottom: 20px;

    When you use the link pseudclass in your css it has to be expressed in the correct order.
    LoVe HAte
    Link
    Visited
    Hover
    Active
    It doesn't matter that you have not expressed all four but the three that you have still need to be that way.
    Anyway, try it, we have nothing to lose!
    Martin

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