Rv180w blocking ftp download

I have a RV180W router that is not allowing data to be transfered via FTP.  Using the command prompt I can Connect to the FTP server and find the files but will get stuck when trying to download the files. Does anyone have an answer for me? Cisco had fixed this issue with a simple setting before, but someone had thought it was a good idea to reset the router. I apparently didn't back up the settings or they are lost in a folder somewhere.
could use the help,   Thanks

Hello Sarah,
you can use the same upload pattern, to get a list of files, you'll receive a return like this:
  <ftp.filename>/in/COS???.csv</ftp.filename>
  <ftp.file>
  <FileList xmlns="" dir="/in/COS???.csv">
  <File name="COS001.csv" path="/" permission="-rw-rw-rw-" type="file" size="536" owner="user" group="group"/>
  <File name="COS002.csv" path="/" permission="-rw-rw-rw-" type="file" size="536" owner="user" group="group"/>
  </FileList>
  </ftp.file>
  </Payload>
So you can select the last <File> node to catch the last file uploaded. Create another ftp inbound call atom to get the specific file. You can check the delete option to delete the file after download, if you don't want to store too many files. I hope this would be useful.
Kind Regards,
Leo.

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