S/Mime Digital E-mail certificate failure after update 4.3. Firmware from Update Center

How can I get support?
Before this weekend I was running my Z1 fine with the E-mail client on it. I use 2 exchange activesync enabled accounts. I manually installed 2 e-mail certificates (from Comodo) in dec 2013 last year. I was able to sign an encrypt E_mails send from my Sony Z1.  
Today I noticed that E-mail were unable to send and stayed in the outbox of the Sony E-mail client. I noticed that disabeling Sign E-mail fixed this. I was unable to send E-mail with a Signed and or Encrypted option. I tried several things :
- Re-installa certifcates, somehow this doesn't work, it just keeps on saysing "Certificate not installed" 
- Try installing certificate from the Settings >> Security screens
- Deleted 1 Exchange account 
- Initiated the Exchange account again
What happened? Can someone point me in the right direction? it worked before the 4.3. update
1: It is a bug ?
2: Is it a new way to install / deploy E-mail siging certificates? 
I noticed a message saying something like, is this a certificate for App/VPN or a WiFi certificate. It doesn't mention specifically E-mail Siging. 
Best Regards, 
Onedutch

I placed the certificate on my external SD-card when i tested this.
What i did was that i clicked the link in the email i got from Comodo to collect and install the certificate in my PC running Windows 7 and Chrome. In the top of Chrome i clicked the option to view the certificate. This makes Windows display it. On the information tab i clicked the option to save to file (including the private key) and using default options which makes Windows save it as a *pfx with a file name that i enter myself. I then entered my password when asked.
This file i transferred to the external SD and i can install it by entering the filename and password i set for it. It then shows my email address and name of certificate.
Are you sure that you're entering the correct filename and password of the certificate? Try placing it in the root of the SD-card and check the file name using a file manager or computer.
The certificate doesn't show under Settings -> Security -> Trusted Credentials. I only see the standard certificates there.
 - Official Sony Xperia Support Staff
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  • General failure creating S/MIME digital signature

    Hai Ramesh,
    I followed the following thread in setting up the certificates
    Tech Note :  Oracle AS B2B - Security configuration
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    Hai
    Yes I set password correctly...
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  • AS2 error: IP-51083:  General failure creating S/MIME digital signature

    Hello All,
    I am getting a failure when sending AS2 with encryption and digital signature. The certificates have been set up as follows:
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    Signing and Encryption for TP : Store the certificate in repository.
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    Thanks.
    2009.06.24 at 15:41:21:471: Thread-40: B2B - (DEBUG) oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging:SmimeSecureMessaging: sign Entering...
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    Hi Anuj,
    I moved the setup to production and I started to get the failures. I verified and re-verified the setup. It is same as in test. I deleted and re-did the setup. However, still failing. As can be seen from the message below the matching private key is found but the encryption/signature does not happen. Again this is outbound message from host to TP. Appreciate any help.
    Thanks.
    2009.08.24 at 11:20:11:555: Thread-22: B2B - (DEBUG) oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging:SmimeSecureMessaging: setSignatureAlgorithm using algorithm name Leaving...2009.08.24 at 11:20:11:555: Thread-22: B2B - (DEBUG) oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging:SmimeSecureMessaging: setDigestAlgorithm using algorithm name Entering...2009.08.24 at 11:20:11:555: Thread-22: B2B - (DEBUG) oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging:SmimeSecureMessaging: setDigestAlgorithm using algorithm name Leaving...
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    2009.08.24 at 11:20:11:595: Thread-22: B2B - (DEBUG) Utility:getPrivateKey:*matching private key found*
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    at oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:990)
    at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.createSignedMimeBodyPart(MimePackaging.java:426)
    at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.applySecurity(MimePackaging.java:1807)
    at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.createMimeMessage(MimePackaging.java:296)
    at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.pack(MimePackaging.java:121)
    at oracle.tip.adapter.b2b.msgproc.Request.outgoingRequestPostColab(Request.java:1684)
    at oracle.tip.adapter.b2b.msgproc.Request.outgoingRequest(Request.java:975)
    at oracle.tip.adapter.b2b.engine.Engine.processOutgoingMessage(Engine.java:1167)
    at oracle.tip.adapter.b2b.data.MsgListener.onMessage(MsgListener.java:833)
    at oracle.tip.adapter.b2b.data.MsgListener.run(MsgListener.java:400)
    at java.lang.Thread.run(Thread.java:534)
    2009.08.24 at 11:20:11:600: Thread-22: B2B - (ERROR) Error -: AIP-51083: General failure creating S/MIME digital signature: java.lang.NullPointerException
    at oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:1083)

  • AIP-51083:  General failure creating S/MIME digital signature: Error

    I know you guys did answer to this kind of question in several threads. But my case is bit different. Please try to help me to resolve this issue.
    OS: AIX 5.3
    B2B: 10.1.2.2 (No Additions)
    I did encrypt the message using certificates (Host & Trading Partner) and send to Trading Partner and got the confirmation. So assuming there is no issue with wallet and certificates.
    But I am not able to sing the same message using same certificates.
    (I don’t have any issue with Host certificate, I can use it for host sing but I have issue with Trading Partner certificate)
    Here the error message. I really appreciate your help.
    <MSG_TEXT>Error -: AIP-51083: General failure creating S/MIME digital signature: Error -: AIP-51083: General failure creating S/MIME digital signature: java.lang.NullPointerException
    at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.createSignedMimeBodyPart(MimePackaging.java:434)
    at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.applySecurity(MimePackaging.java:1699)
    at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.createMimeMessage(MimePackaging.java:262)
    at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.pack(MimePackaging.java:110)
    at oracle.tip.adapter.b2b.msgproc.Request.outgoingRequestPostColab(Request.java:1165)
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    at oracle.tip.adapter.b2b.engine.Engine.processOutgoingMessage(Engine.java:832)
    at oracle.tip.adapter.b2b.data.MsgListener.onMessage(MsgListener.java:531)
    at oracle.tip.adapter.b2b.data.MsgListener.run(MsgListener.java(Compiled Code))
    at java.lang.Thread.run(Thread.java:568)
    Caused by: Error -: AIP-51083: General failure creating S/MIME digital signature: java.lang.NullPointerException
    at oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:1054)
    at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.createSignedMimeBodyPart(MimePackaging.java:392)
    ... 9 more
    Caused by: java.lang.NullPointerException
    at oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:965)
    ... 10 more
    </MSG_TEXT>
    Thanks in Advance,
    Rama K

    Hi Anuj,
    Thanks for your good reply.
    I was doing same thing which you mentioned (Thats the reason encryption is working with same certificates, so there is no issue with wallet and certificates).
    in my log (debug mode) I did find some thing is interesting
    From the log,
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    Log is looking for alternateWrl "/*default/wallet1*"
    But my wallet location which I mentioned in tip.props /oraaiad/B2BHome/Apache/Apache/conf/ssl.wlt/*default/wallet.txt*
    I know there is no location called "*wallet1*" thats the reason why it's throwing null pointer. But my questions is, why it's looking for alternateWrl? Here some of debug log.
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    <HEADER>
    <TSTZ_ORIGINATING>2009-09-04T21:56:50.336+00:00</TSTZ_ORIGINATING>
    <ORG_ID>oracle.com</ORG_ID>
    <COMPONENT_ID>B2B</COMPONENT_ID>
    <HOSTING_CLIENT_ID>beta</HOSTING_CLIENT_ID>
    <MSG_TYPE TYPE="UNKNOWN"></MSG_TYPE>
    <MSG_GROUP>B2B</MSG_GROUP>
    <MSG_LEVEL>16</MSG_LEVEL>
    <HOST_ID>abc.abc.com</HOST_ID>
    <HOST_NWADDR>1.1.1.100</HOST_NWADDR>
    <MODULE_ID>B2B</MODULE_ID>
    <THREAD_ID>Thread-12</THREAD_ID>
    <USER_ID>oraaiad</USER_ID>
    </HEADER>
    <PAYLOAD>
    <MSG_TEXT>Utility:getPrivateKey:Exit</MSG_TEXT>
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    </MESSAGE>
    <MESSAGE>
    <HEADER>
    <TSTZ_ORIGINATING>2009-09-04T21:56:50.336+00:00</TSTZ_ORIGINATING>
    <ORG_ID>oracle.com</ORG_ID>
    <COMPONENT_ID>B2B</COMPONENT_ID>
    <HOSTING_CLIENT_ID>beta</HOSTING_CLIENT_ID>
    <MSG_TYPE TYPE="UNKNOWN"></MSG_TYPE>
    <MSG_GROUP>B2B</MSG_GROUP>
    <MSG_LEVEL>16</MSG_LEVEL>
    <HOST_ID>abc.abc.com</HOST_ID>
    <HOST_NWADDR>1.1.1.100</HOST_NWADDR>
    <MODULE_ID>B2B</MODULE_ID>
    <THREAD_ID>Thread-12</THREAD_ID>
    <USER_ID>oraaiad</USER_ID>
    </HEADER>
    <PAYLOAD>
    <MSG_TEXT>oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging:SmimeSecureMessaging: sign alternateWrl: /oraaiad/B2BHome/Apache/Apache/conf/ssl.wlt/default/wallet1</MSG_TEXT>
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    </MESSAGE>
    <MESSAGE>
    <HEADER>
    <TSTZ_ORIGINATING>2009-09-04T21:56:50.336+00:00</TSTZ_ORIGINATING>
    <ORG_ID>oracle.com</ORG_ID>
    <COMPONENT_ID>B2B</COMPONENT_ID>
    <HOSTING_CLIENT_ID>beta</HOSTING_CLIENT_ID>
    <MSG_TYPE TYPE="UNKNOWN"></MSG_TYPE>
    <MSG_GROUP>B2B</MSG_GROUP>
    <MSG_LEVEL>16</MSG_LEVEL>
    <HOST_ID>abc.abc.com</HOST_ID>
    <HOST_NWADDR>1.1.1.100</HOST_NWADDR>
    <MODULE_ID>B2B</MODULE_ID>
    <THREAD_ID>Thread-12</THREAD_ID>
    <USER_ID>oraaiad</USER_ID>
    </HEADER>
    <PAYLOAD>
    <MSG_TEXT>Utility:getPrivateKey:Enter</MSG_TEXT>
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    </MESSAGE>
    <MESSAGE>
    <HEADER>
    <TSTZ_ORIGINATING>2009-09-04T21:56:50.506+00:00</TSTZ_ORIGINATING>
    <ORG_ID>oracle.com</ORG_ID>
    <COMPONENT_ID>B2B</COMPONENT_ID>
    <HOSTING_CLIENT_ID>beta</HOSTING_CLIENT_ID>
    <MSG_TYPE TYPE="ERROR"></MSG_TYPE>
    <MSG_GROUP>B2B</MSG_GROUP>
    <MSG_LEVEL>16</MSG_LEVEL>
    <HOST_ID>abc.abc.com</HOST_ID>
    <HOST_NWADDR>1.1.1.100</HOST_NWADDR>
    <MODULE_ID>B2B</MODULE_ID>
    <THREAD_ID>Thread-12</THREAD_ID>
    <USER_ID>oraaiad</USER_ID>
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    <PAYLOAD>
    <MSG_TEXT>java.lang.NullPointerException
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         at oracle.tip.adapter.b2b.data.MsgListener.run(MsgListener.java:373)
         at java.lang.Thread.run(Thread.java:568)
    </MSG_TEXT>
    </PAYLOAD>
    </MESSAGE>
    <MESSAGE>
    <HEADER>
    <TSTZ_ORIGINATING>2009-09-04T21:56:50.506+00:00</TSTZ_ORIGINATING>
    <ORG_ID>oracle.com</ORG_ID>
    <COMPONENT_ID>B2B</COMPONENT_ID>
    <HOSTING_CLIENT_ID>beta</HOSTING_CLIENT_ID>
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    <MSG_LEVEL>16</MSG_LEVEL>
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    <HOST_NWADDR>1.1.1.100</HOST_NWADDR>
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    <THREAD_ID>Thread-12</THREAD_ID>
    <USER_ID>oraaiad</USER_ID>
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         ... 10 more
    </MSG_TEXT>
    </PAYLOAD>
    </MESSAGE>
    <MESSAGE>
    <HEADER>
    <TSTZ_ORIGINATING>2009-09-04T21:56:50.507+00:00</TSTZ_ORIGINATING>
    <ORG_ID>oracle.com</ORG_ID>
    <COMPONENT_ID>B2B</COMPONENT_ID>
    <MSG_ID>AIP-51083</MSG_ID>
    <HOSTING_CLIENT_ID>beta</HOSTING_CLIENT_ID>
    <MSG_TYPE TYPE="ERROR"></MSG_TYPE>
    <MSG_GROUP>B2B</MSG_GROUP>
    <MSG_LEVEL>16</MSG_LEVEL>
    <HOST_ID>abc.abc.com</HOST_ID>
    <HOST_NWADDR>1.1.1.100</HOST_NWADDR>
    <MODULE_ID>B2B</MODULE_ID>
    <THREAD_ID>Thread-12</THREAD_ID>
    <USER_ID>oraaiad</USER_ID>
    </HEADER>
    <PAYLOAD>
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         at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.applySecurity(MimePackaging.java:1734)
         at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.createMimeMessage(MimePackaging.java:286)
         at oracle.tip.adapter.b2b.packaging.mime.MimePackaging.pack(MimePackaging.java:118)
         at oracle.tip.adapter.b2b.msgproc.Request.outgoingRequestPostColab(Request.java:1602)
         at oracle.tip.adapter.b2b.msgproc.Request.outgoingRequest(Request.java:900)
         at oracle.tip.adapter.b2b.engine.Engine.processOutgoingMessage(Engine.java:1082)
         at oracle.tip.adapter.b2b.data.MsgListener.onMessage(MsgListener.java:697)
         at oracle.tip.adapter.b2b.data.MsgListener.run(MsgListener.java:373)
         at java.lang.Thread.run(Thread.java:568)
    </MSG_TEXT>
    </PAYLOAD>
    </MESSAGE>
    Please share your idea/comments.
    I appreciate your help.
    Regards,
    Rama K

  • B2B General failure creating S/MIME digital signature.

    Hi,
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         at oracle.tip.b2b.packaging.mime.MimePackaging.applySecurity(MimePackaging.java:1843)
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         at oracle.tip.b2b.engine.Engine.processOutgoingMessageImpl(Engine.java:1411)
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         at oracle.tip.b2b.engine.Engine.handleMessageEvent(Engine.java:3319)
         at oracle.tip.b2b.engine.Engine.processEvents(Engine.java:2948)
         at oracle.tip.b2b.engine.ThreadWorkExecutor.processEvent(ThreadWorkExecutor.java:575)
         at oracle.tip.b2b.engine.ThreadWorkExecutor.run(ThreadWorkExecutor.java:214)
         at oracle.integration.platform.blocks.executor.WorkManagerExecutor$1.run(WorkManagerExecutor.java:105)
         at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:183)
         at weblogic.work.DaemonWorkThread.run(DaemonWorkThread.java:30)
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         at oracle.tip.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:715)
         at oracle.tip.b2b.packaging.mime.MimePackaging.createSignedMimeBodyPart(MimePackaging.java:466)
         ... 14 more
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         at oracle.security.crypto.smime.SmimeMultipartSigned.addSignature(SmimeMultipartSigned.java:257)
         at oracle.tip.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:683)
         ... 15 more
    Error -: B2B-51083: General failure creating S/MIME digital signature.: java.lang.NullPointerException
         at oracle.tip.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:715)
         at oracle.tip.b2b.packaging.mime.MimePackaging.createSignedMimeBodyPart(MimePackaging.java:466)
         at oracle.tip.b2b.packaging.mime.MimePackaging.applySecurity(MimePackaging.java:1843)
         at oracle.tip.b2b.packaging.mime.MimePackaging.createMimeMessage(MimePackaging.java:328)
         at oracle.tip.b2b.packaging.mime.MimePackaging.pack(MimePackaging.java:166)
         at oracle.tip.b2b.msgproc.Request.outgoingRequestPostColab(Request.java:1397)
         at oracle.tip.b2b.msgproc.Request.outgoingRequest(Request.java:837)
         at oracle.tip.b2b.engine.Engine.processOutgoingMessageImpl(Engine.java:1411)
         at oracle.tip.b2b.engine.Engine.processOutgoingMessage(Engine.java:781)
         at oracle.tip.b2b.engine.Engine.handleMessageEvent(Engine.java:3319)
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         at oracle.tip.b2b.engine.ThreadWorkExecutor.run(ThreadWorkExecutor.java:214)
         at oracle.integration.platform.blocks.executor.WorkManagerExecutor$1.run(WorkManagerExecutor.java:105)
         at weblogic.work.j2ee.J2EEWorkManager$WorkWithListener.run(J2EEWorkManager.java:183)
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         at oracle.tip.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:683)
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    Contacting Apple World Wide for Support and Service
    http://support.apple.com/kb/HE57
    Apple Contact USA
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  • AIP-51083:  General failure creating S/MIME digital signature

    I want to do a test my B2B server whether it can sent B2B with certification request, so first I config
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    StackTrace:
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    at oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:1083)
    at oracle.tip.adapter.b2b.packaging.MimePackaging.createSignatureMimeBodyPart(MimePackaging.java:480)
    at oracle.tip.adapter.b2b.packaging.MimePackaging.createMultipartMessage(MimePackaging.java:934)
    at oracle.tip.adapter.b2b.packaging.MimePackaging.doPack(MimePackaging.java:1132)
    at oracle.tip.adapter.b2b.packaging.MimePackaging.pack(MimePackaging.java:3172)
    at oracle.tip.adapter.b2b.msgproc.Request.outgoingRequestPostColab(Request.java:1685)
    at oracle.tip.adapter.b2b.msgproc.Request.outgoingRequest(Request.java:976)
    at oracle.tip.adapter.b2b.engine.Engine.processOutgoingMessage(Engine.java:1167)
    at oracle.tip.adapter.b2b.data.MsgListener.onMessage(MsgListener.java:833)
    at oracle.tip.adapter.b2b.data.MsgListener.run(MsgListener.java:400)
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    ... 10 more

    Hi,
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    Regards,
    Anuj
    Edited by: Anuj Dwivedi on Jun 28, 2009 7:33 PM

  • AIP-51083:  General failure creating S/MIME digital signature: java.lang.Nu

    Hi All,
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    Regards
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         at oracle.tip.adapter.b2b.packaging.SmimeSecureMessaging.sign(SmimeSecureMessaging.java:990)
         ... 10 more

    Please refer to below forum Thread :
    AS2 error: IP-51083:  General failure creating S/MIME digital signature
    AS2 error: IP-51083:  General failure creating S/MIME digital signature
    If issue still exist, Please post the detail log in debug mode for further analysis.
    Rgds,
    Nitesh Jain

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    The hurdle is configuring the client to try to use the certificate only when sending emails from the account associated with the Digital ID.  I ended up, in Trust Center|Email Security defaulting to signing each email and then I customized the ribbon
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    Hope that helps, if you're still looking for a resolution.
    What brought me to this thread is my desire to know if Outlook, and the underlying OS, supports multiple Digital IDs.  As I drafted this, I talked myself into acknowledging that it probably does by being able to import multiple certificates and then
    relying on the integration between the client and host OS to handle selecting which ID/Certificate is appropriate for use when a specific email is composed and sent (based on the originating account) with Signing (& Encryption) enabled.  I am going
    to get another Digital ID and put the theory to test.  I suspect that it'll be intuitive and work just like one would expect.  Wish me luck.
    Take care.
    -t

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