Safari 5.1.1 problems saving my information

Two sites I visit often, one of which is Clinique.com, is having problems. When I contacted their tech, I was told the problem is in Safari. It's not saving my information. I've run TechTool and Disk Utility. Any ideas?

I think it's useless because, as far as I can tell, everything it does is either pointless or can be done just as well without it, and because I've seen reports that it has, or has had, data-destroying bugs. I know Apple used to distribute a drastically simplified version of it with AppleCare, and maybe still does. That was a marketing agreement, in my opinion. I've been using Macs for many years, and I've managed to get by without any version of TechTool. You can too.

Similar Messages

  • HT5678 I have problems saving pdf files in the web when I use Safari. I don't have this problem with firefox

    I have problems saving pdf files in the web when I use Safari.  I don't have this problem with firefox.

    do they save ok if Safari - Preferences - Security - Allow all other plug-ins is unchecked ?
    If so, likely an adobe or other pdf plugin
    Re-check the setting above & quit any browsers,
    Look in this folder by triple-clicking the line below, then ctrl-clicking it & choosing Services - Open
    /Library/Internet Plug-Ins/
    remove anything with pdf in the filename & test again
    Sometimes, plug-ins can be in the User Library folder :
    ~/Library/Internet Plug-Ins/

  • Problem saving information about your mailboxes

    My Mail account freezes when a message comes up saying 'There is a problem saving information about your mailboxes' .. it just scrolls saying 'it may take a while to determine the problem, .. should I just leave it to do this or is there anything else I can do to fix the problem?

    Let the thing run in SBBOD paralysis mode for 3 hours. Up pops a message "kill Mail, will re-import all your messages on restart". Had to force quit to kill. Relaunch - by George it did so. Took forever. Fixed itself. Weird.

  • I bought an Adobe writer program a few years ago, and have had no problem saving information I've added to pdf forms.  For some reason, I can no longer save the information that I enter.on the form.  In fact, I get a message that the information will NOT

    I bought an Adobe writer program a few years ago,and have have had no problem saving information I've added to pdf forms.  For some reason, I can no longer save the information that I've entered.  In fact, I get a message that the information will NOT be saved.  How can I correct this?  Thanks!

    Hey louiseg45826294,
    Thank you for posting on Adobe forums.
    Could you please let me know what Adobe Writer program you are talking about. Is it Adobe Acrobat or Reader?
    Could you please share the screenshot of the exact error message that appears.
    Are the PDF forms saved on your computer's local drive?
    Hope to hear from you.
    Regards,
    Anubha

  • I installed a new printer and now Photoshop Elements tells me I can't print.  The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You will need to che

    I installed a new printer and now Photoshop Elements tells me I can't print.  The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You will need to check your printer settings before printing."  I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.

    Hi ,
    Please update to PSE 13.1
    13.1 has solved this problem.
    Refer to this link.
    Photoshop Elements Help | Printer errors with Photoshop Elements 13

  • The saved printer information is not compatible with this version of Photoshop

    Hello,
    I hope somebody can help us. I am a IT Technician in a school, we have approx 500 Windows 7 64bit machines with about 600/700 users - 200 machines have the CS5.5 Master Collection installed on them. We have an intermittent issue with printing from Photoshop (both the 32bit and 64bit versions). Our printers are mostly HP LaserJet printers (all modern), but we have an Epson B-510DN Inkjet and some Xerox copiers too. The drivers are all installed on a central print server running Server 2008 R2 and shared via Group Policy to client machines.
    In rooms where Photoshop is installed, intermittently when a student goes to print we will recieve the following error:
    The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.
    Photoshop will then grey out the 'Print' button and won't let the user print again. The odd thing is that we can still print from other software such as Microsoft Word or even non Microsoft software - even Illustrator will print. It just seems to be Photoshop thats has any issues.
    This happens when printing to any printer on site, 90% of which are HP's. As a general rule we configure all of our HP printers with HP's PCL6 Universal Print Driver as it makes management of various printer models easy, and we haven't found it to limit us atall yet. We are aware the Adobe software is 'preferential' to Postscript drivers but our printers arn't, being HP's PCL is their native language. We have tried changing a printer to the Postscript UPD driver to test it but it made no improvement. We have also seen the issue quite indepth with our Epson B-510DN which is configured with Epson's latest model specific driver as our photography department use it. Since we are seeing it with different printers I don't believe the printer drivers are to blame - unless somebody want's to prove me wrong.
    Like I say the problem is intermittent, and we are having trouble tracing it down to a user, computer or a software problem as it is so intermittent. Has anybody else seen this and managed to overcome it? Since it's only happening in Photoshop is it a bug that Adobe have recognosed and fixed in CS6? The only workaround we have found for it is to go into printers, chnage the defualt printer from one to another and back again - this seems to shut Photoshop up.
    Thanks, Dave.

    Chris,
    Apologies for my slow reply - we have been busy here the past few weeks.
    We are using a standard Microsoft provided JPG image (Tulips.jpg) so we have ruled out it being an issue with the image; perhaps if we were using a PSD, maybe so.
    We have now found out what the issue is, and what the workaround for this bug is. All of our printers across our site are named in a specific format, usually [Location name] [Room number] [Mono or Colour] resulting in printer names such as Photography A11 Colour, Art A2B Colour and Design Technology A14 Colour. All of these names contain numbers. We have tried reimaging machines, reinstalling Photoshop, upgrading to CS6, deleting and reconfiguring printers with the same name. Finally the only solution that worked was to take the numbers out of the name, either by renaming or deleting and reconfiguring the printers. The Photography printer is an Epson B-510DN using a model specific driver and the other two use the HP PCL6 UPD driver, so I don't believe the drivers are to blame and since renaming the printers work I don't believe it's a configuration issue either. Remember that these printers are shared from a print server and deployed via Group Policy (using the Print Management method).
    I hope this provides you Chris, and others searching Google, a useful explanation of the problem and what the fix is. As much as Adobe won't admit it's a problem/bug, I and many others across the internet believe that it is and that it should be fixed in future versions of Photoshop.
    Thanks, Dave.

  • Having a problem saving the graphics on a canvas.

    I'm having a problem saving graphics on a canvas. It draws on the canvas but when another window comes up the graphics disappear. I put in a method to take the graphics on the canvas and repaint it with the graphics. But this comes up blank. So I don't know why this is happening. It is probably the paint method but I don't know why. If anyone has any ideas could you please respond because I have had this problem for ages now and it's driving me mad and I have to get this finished or I'm going to be a lot of trouble. I'll show you the code for the class I am concerned with. It is long but most of it can be disregarded. The only parts which are relevent are the paint method and where the drawline e.t.c are called which is in the mouse release
    package com.project.CSSE4;
    import java.awt.*;
    import java.awt.event.*;
    import java.awt.image.ImageFilter;
    import java.awt.image.CropImageFilter;
    import java.awt.image.FilteredImageSource;
    import java.io.*;
    import java.util.*;
    import java.net.*;
    import javax.swing.*;
    import java.sql.*;
    public class CanvasOnly extends JPanel
           implements MouseListener, MouseMotionListener
       public static final int line = 1;
       public static final int freehand = 2;
       public static final int text = 3;
       public static final int mode_paint = 0;
       public static final int mode_xor = 1;
       public Color drawColor;
       public int drawThickness = 1;
       public int drawType = 0;
       public boolean fill = false;
       private boolean dragging = false;
       public int oldx = 0;
       public int oldy = 0;
       private int rectangleWidth;
       private int rectangleHeight;
       private tempLine draftLine;
       private tempText draftText;
       public Canvas pad;
       public static final Font defaultFont =
         new Font("Helvetica", Font.BOLD, 14);
       protected boolean floatingText = false;
       boolean showingPicture;
       protected Image offScreen;
       public JTextArea coor;
       public JButton writeIn;
       Connection connection;
       String codeLine;
       int x = 0;
       int y = 0;
       public CanvasOnly()
           try
                Class.forName("com.mysql.jdbc.Driver").newInstance();
           }catch( Exception e)
                 System.err.println("Unable to find and load driver");
                 System.exit(1);
            pad = new Canvas();
            pad.setBackground(Color.white);
            pad.setVisible(true);
            pad.setSize(400, 400);
           coor = new JTextArea(15, 15);
           writeIn = new JButton("load TExt");
           writeIn.addActionListener(new ActionListener()
                   public void actionPerformed(ActionEvent event1)
                     try
                   Statement statement = connection.createStatement();
                   ResultSet rs = statement.executeQuery("SELECT * FROM submit WHERE file_name = 'cmd.java'");
                   rs.next();
                   String one1 = rs.getString("student_id");
                   //System.out.println("one1 :" + one1);
                   String two1 = rs.getString("file_name");
                   //System.out.println("two1 : " + two1);
                    InputStream textStream = rs.getAsciiStream("file");
                    BufferedReader textReader = new BufferedReader(
                                     new InputStreamReader(textStream));
                    codeLine = textReader.readLine();
                    x = 0;
                    y = -12;
                    while(codeLine != null)
                        y = y + 12;
                        //fileText.append( line + "\n");
                        //canvasPad.drawTheString(line, x, y);
                        drawText(Color.black, x, y, codeLine, mode_paint);
                        codeLine = textReader.readLine();
                     textReader.close();
                    pad.setSize(400, y);
                    Timestamp three1 = rs.getTimestamp("ts");
                    //System.out.println(three1);
                    textReader.close();
                    rs.close();
              }catch (SQLException e)
                System.err.println(e);
              catch(IOException ioX)
                System.err.println(ioX);
            //setSize(300,300);
            drawColor = Color.black;
            pad.addMouseListener(this);
         pad.addMouseMotionListener(this);
         offScreen = null;
       public Image getContents()
         // Returns the contents of the canvas as an Image.  Only returns
         // the portion which is actually showing on the screen
         // If the thing showing on the canvas is a picture, just send back
         // the picture
         if (showingPicture)
             return (offScreen);
         ImageFilter filter =
             new CropImageFilter(0, 0, getWidth(), getHeight());
         Image newImage =
             createImage(new FilteredImageSource(offScreen.getSource(),
                                  filter));
         return(newImage);
        public void setImage(Image theImage)
         // Fit it to the canvas
         offScreen = theImage;
         repaint();
         showingPicture = true;
        synchronized public void paint(Graphics g)
         int width = 0;
         int height = 0;
         //The images are stored on an off screen buffer.
            //offScreen is the image declared at top
         if (offScreen != null)
                  //intislise the widt and heigth depending on if showingpicture is true
              if (!showingPicture)
                       width = offScreen.getWidth(this);
                       height = offScreen.getHeight(this);
                   //width = getWidth(this);
                   //height = getHeight(this);  //offScreen
              else
                   //width = pad.getSize().width;
                   //height = getSize().height;
                   width = pad.getWidth();
                   //width = getSize().width;
                   height = pad.getHeight();
                   //height = getSize().height;
                    //Draws as much of the specified image as has already
                    //been scaled to fit inside the specified rectangle
                    //The "this" is An asynchronous update interface for receiving
                    //notifications about Image information as the Image is constructed
    //This is causing problems
              g.drawImage(offScreen, 0, 0, width, height, pad);
              g.dispose();
         //clear the canvas with this method
        synchronized public void clear()
         // The maximum size of the usable drawing canvas, for now, will be
         // 1024x768
         offScreen = createImage(1024, 768);
         //Creates an off-screen drawable image to be used for double buffering
         pad.setBackground(Color.white);
         //Set the showingPicture to false for paint method
         showingPicture = false;
         repaint();
         synchronized public void drawLine(Color color, int startx, int starty,
                              int endx, int endy, int thickness,
                              int mode)
         int dx, dy;
         Graphics g1 = pad.getGraphics();
         Graphics g2;
         //if image is not intialised to null
         //the getGraphics is used for freehand drawing
         //Image.getGraphics() is often used for double buffering by rendering
            //into an offscreen buffer.
         if (offScreen != null)
             g2 = offScreen.getGraphics();
         else
             g2 = g1;
            //mode is put into the method and XOR is final and equal to 1
         if (mode == this.mode_xor)
                  //calls the setXOR mode for g1 and g2
                  //Sets the paint mode of this graphics context to alternate
                    //between this graphics context's current color and the
                    //new specified color.
              g1.setXORMode(Color.white);//This will
              g2.setXORMode(Color.white);
         else
                  //Sets this graphics context's current color to the
                    //specified color
              g1.setColor(color);
              g2.setColor(color);
         if (endx > startx)
             dx = (endx - startx);
         else
             dx = (startx - endx);
         if (endy > starty)
             dy = (endy - starty);
         else
             dy = (starty - endy);
         if (dx >= dy)
              starty -= (thickness / 2);
              endy -= (thickness / 2);
         else
              startx -= (thickness / 2);
              endx -= (thickness / 2);
         for (int count = 0; count < thickness; count ++)
              g1.drawLine(startx, starty, endx, endy);
              g2.drawLine(startx, starty, endx, endy);
              if (dx >= dy)
                  { starty++; endy++; }
              else
                  { startx++; endx++; }
            //Disposes of this graphics context and releases any system
            //resources that it is using.
         g1.dispose();
         g2.dispose();
         //This method is not causing trouble
         synchronized public void drawText(Color color, int x, int y,
                String text, int mode)
         Graphics g1 = pad.getGraphics();
         Graphics g2;
         if (offScreen != null)
             g2 = offScreen.getGraphics();
         else
             g2 = g1;
         if (mode == this.mode_xor)
              g1.setXORMode(Color.white);
              g2.setXORMode(Color.white);
         else
              g1.setColor(color);
              g2.setColor(color);
         g1.setFont(new Font("Times Roman", Font.PLAIN, 10));
         g2.setFont(new Font("Times Roman", Font.PLAIN, 10));
         g1.drawString(text, x, y);
         g2.drawString(text, x, y);
         g1.dispose();
         g2.dispose();
          //connect to database
      public void connectToDB()
        try
           connection = DriverManager.getConnection(
           "jdbc:mysql://localhost/submissions?user=root&password=football");
                     //may have to load in a username and password
                                                     //code "?user=spider&password=spider"
        }catch(SQLException connectException)
           System.out.println("Unable to connect to db");
           System.exit(1);
      //use this method to instatiate connectToDB method
      public void init()
           connectToDB();
        protected void floatText(String text)
         draftText = new tempText(this.drawColor,
                            this.oldx,
                            this.oldy,
                                        text);
         this.floatingText = true;
        //nothing happens when the mouse is clicked
        public void mouseClicked(MouseEvent e)
        //When the mouse cursor enters the canvas make it the two
        //straigth lines type
        public void mouseEntered(MouseEvent e)
         pad.setCursor(new Cursor(Cursor.CROSSHAIR_CURSOR));
        //When mouse exits canvas set to default type
        public void mouseExited(MouseEvent E)
         pad.setCursor(new Cursor(Cursor.DEFAULT_CURSOR));
        //used for creating the shapes and positioning thetext
        public void mousePressed(MouseEvent e)
             // Save the coordinates of the mouse being pressed
         oldx = e.getX();
         oldy = e.getY();
         // If we are doing lines, rectangles, or ovals, we will show
         // draft lines to suggest the final shape of the object
         //Draw type is a publc int which can be changed
         if (drawType == this.line)
            draftLine = new tempLine(drawColor, oldx, oldy, oldx,
                                 oldy, drawThickness);
            // Set the draw mode to XOR and draw it.
            drawLine(draftLine.color, draftLine.startx,
            draftLine.starty, draftLine.endx,
            draftLine.endy, drawThickness, this.mode_xor);
        //mouse listener for when the mouse button is released
        public void mouseReleased(MouseEvent e)
             if (drawType == this.line)
              // Erase the draft line
              drawLine(draftLine.color, draftLine.startx, draftLine.starty,
                    draftLine.endx, draftLine.endy, drawThickness,
                    this.mode_xor);
              // Add the real line to the canvas
              //When the imput changes to "mode_paint" it is drawen
              //on the canvas
              drawLine(drawColor, oldx, oldy, e.getX(), e.getY(),
                    drawThickness, this.mode_paint);
              dragging = false;
         else if (drawType == this.text)
              if (floatingText)
                   // The user wants to place the text (s)he created.
                   // Erase the old draft text
                   drawText(drawColor, draftText.x, draftText.y,
                                            draftText.text, this.mode_xor);
                       String str = Integer.toString(e.getX());
                       String str1  = Integer.toString(e.getY());
                       coor.append(str + " " + str1 + "\n");
                   // Set the new coordinates
                   draftText.x = e.getX();
                   draftText.y = e.getY();
                   // Draw the permanent text
                   drawText(drawColor, draftText.x, draftText.y,
                         draftText.text, this.mode_paint);
                   floatingText = false;
         public void mouseDragged(MouseEvent e)
            if (drawType == this.freehand)
              drawLine(drawColor, oldx, oldy, e.getX(), e.getY(),
                    drawThickness, this.mode_paint);
              oldx = e.getX();
              oldy = e.getY();
         else
             dragging = true;
         if (drawType == this.line)
            // Erase the old draft line
            drawLine(draftLine.color, draftLine.startx, draftLine.starty,
              draftLine.endx, draftLine.endy, drawThickness,
              this.mode_xor);
            // Draw the new draft line
            draftLine.endx = e.getX();
            draftLine.endy = e.getY();
            drawLine(draftLine.color, draftLine.startx, draftLine.starty,
              draftLine.endx, draftLine.endy, drawThickness,
              this.mode_xor);
         public void mouseMoved(MouseEvent e)
             if (floatingText)
              // When the user has entered some text to place on the
              // canvas, it remains sticky with the cursor until another
              // click is entered to place it.
              // Erase the old draft text
              drawText(drawColor, draftText.x, draftText.y,
                                draftText.text, this.mode_xor);
              // Set the new coordinates
              draftText.x = e.getX();
              draftText.y = e.getY();
              // Draw the new floating text
              drawText(drawColor, draftText.x, draftText.y,
                        draftText.text, this.mode_xor);
         //declare  a class for the line shown before the is as wanted
        class tempLine
         public Color color;
         public int startx;
         public int starty;
         public int endx;
         public int endy;
         public int thickness;
         public tempLine(Color mycolor, int mystartx, int mystarty,
                      int myendx, int myendy, int mythickness)
             color = mycolor;
             startx = mystartx;
             starty = mystarty;
             endx = myendx;
             endy = myendy;
             thickness = mythickness;
        class tempText
         public Color color;
         public int x;
         public int y;
         public String text;
         public tempText(Color mycolor, int myx, int myy, String mytext)
             color = mycolor;
             x = myx;
             y = myy;
             text = mytext;
    }

    http://www.java2s.com/ExampleCode/2D-Graphics/DemonstratingUseoftheImageIOLibrary.htm

  • I have PSE13 on my system.  It was functioning properly and now I get these messages when I go to print:  "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You need to c

    I have PSE13 on my system, Windows 8.1, 64-bit.  It was functioning properly after installation and now I get these messages when I go to print:  "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You need to check your printer settings before printing."  and then this statement:  "Default printer could not be opened."  I have reloaded drivers for both printers and made any upgrades possible.  It was working fine before and now all of a sudden, nothing.  Would prefer to have old PSE v.12 back, it worked with no problems.

    See this thread
    My Photoshop Elements 13 doesn't recognize my Canon PRO-10 printer. I've tried EVERYTHING. Reinstalled all my software, didn't fix anything. Can anyone help?

  • Photoshop CS5. Saved printer information is not compatible with this version of Photoshop

    I am hoping someone has experienced this problem. I am working at a clients
    office which has a large Konica Printer. When I first started using Photoshop at this office I
    could print directly from PS to thier printers. Then a printer driver change or something I cannot pinpoint changed and I began getting the Error Message: The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing. I click OK and the second Error Message appears: There was an error opening your printer. Printing functions will not be available until you have selected a priner and reopened any documents. The radio button has the single response word "Cancel". After clicking that button the printing is grayed out and until I go into Color Settings and change the setting drop down box to something else, close PS and reopen the, or any file and the same thing occurs. Ihad the IT department down here and after an hour he clicked on settings and tinkered around until all of a sudden the printing was enabled. It worked until the printer driver was updated. Once again the IT guy was down here and didn't remember what he did, tinkered around and after changing the color settings to: Monitor Color, it printed. Here we go again, printer settings were randomly changed so we reinstalled the printer driver and again PS is not printing.
    Is there anyone who has experienced this issue who can help me make sense of this insanity. Is there a sequence of setting changes, opening of the program and file that is allowing the color management to stop interferring with my printing other than Gremlins in this machine? I have not found anything Googling on this issue. Please help me . . . Annette

    I don't think I have an answer for you about exactly what went wrong, but one thing that can help with understanding the messages (and maybe can help you and your IT people figure it out) is this:
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    If recently you opened an image that had previously been printed at another place (and which didn't have an exact match to the printer available in your current location), then you can start to imagine these error messages making a bit more sense.  Things like "The saved printer information" begin to have meaning.
    Hope this helps.
    -Noel

  • Saved printer information is not compatible with Photoshop Elements 11

    Hello - After successfully using PSE11 to print photos on my Epson Artisan 810 printer, the printer died and was replaced with an Epson Artisan 837 printer.  The new printer works on ALL of my other applications EXCEPT I receive the following error message after hitting 'print' on Photoshop Elements 11.
    MESSAGE:
    The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You will need to check your printer settings before printing.
    You can see from the screen print attached that the Epson Artisan 837 is a validly installed printer.  All advanced settings were available for selection/modification, and all printer drivers are up to date.  Also, uninstalled and reinstalled the printer without resolution of the problem.
    Can anyone please point me in the right direction to resolve this issue?
    Thanks so much, Debbie
    Running:
    Windows XP sp3 (up to date)

    You did indeed lead down the correct path with only a little modification required in the naming (see below).  Thank you so very much!! 
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