Safari and itunes won't open

I was using my mac 3 days ago and everything was fine, then comcast had a internet problem and I lost service for 3 days now I have internet but safari and itunes won't open the icon bounces once and then nothing. I have removed them from the dock, and removed them from the app folder, I also removed the plist and cache files from the home directory. Using firefox I tried to download new copies of them both and nothing new appears on my desktop. I have run the hardware test utility on my osx discs and everthing checks out ok. I am so frustrated, this is the first real problem with my mac since I got it 2.5 years ago. thanks in advance

ok here is an update, I repaired permissions in disk utility with my boot disk, then verified the volume and the volume had errors. I tried to repair the volume and disk utility said I had sibling errors and could not repair. I had an appointment with the genius bar and they determined that with the unrepairable errors on the drive an erase and install was necessary, after coming to grips with this reality I decided to backup everything and do the reformat and upgrade to leopard. I can honestly say that the genius bar person was very courteous and professional. They allowed me to stay at the bar while backing up my files onto my lacie external drive and then installed a new copy of leopard from their lacie drive (after I paid for my copy of leopard) which took 20 minutes instead of 2 hours. I am frustrated that I had to do this whole process and the genius bar employee could not tell me why it happened but the system is working great and I am enjoying the new operating system.
Message was edited by: blazer75

Similar Messages

Safari and calendar won't open due to 'calendar persistence plug in' problem. Anyone know what this means and how to resolve it please?

Safari and calendar won't open due to 'calendar persistence plug- in problems'. Does anyone know what this means and how to resolve it please?
mac book pro with Mavericks 10.9.5

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Safari and iTunes will not open on my Macbook Air after Migration Assistant

I did the Migration Assistant via wireless (from Macbook Pro TO Macbook Air) last night and it did work. However, my Safari and iTunes will not open on my Macbook Air now. The error messages are as follows:
Safari: "Safari quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
- I tried reopening the app, restarting, and shutting down the computer. Nothing has worked.
iTunes: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
- I clicked "Download iTunes" but then another message comes up that all my software is up to date.
Any help is very appreciated.

Try repairing permissions using Disk Utility.

Safari and Firefox won't open served ASP pages - HELP!

Both Safari and Firefox will not open *.asp web pages automatically. I mean, I know ASP is a Microsoft product, but REALLY. This is ridiculous! ASP is very common on the web. Mac should automatically handle these pages just like any other HTML type of page. But until Apple comes to its senses to make life a little easier for those of us who chose to buy their product and use it in the real world, can somebody please tell me how to configure my Mac to open ASPs automatically? Right now both Safari and Firefox want to download the pages instead of just opening them. And then it asks me what application I want to use to open it. Duh! Obviously I want to open it in Firefox or Safari so I can view the darn thing! Please - I don't need any explanation of what ASP is. I know what it is. Please just tell me how to get my Mac to display the served pages. Thank you!!!!

This is not a standard problem with Safari/Firefox on the Mac that I can see. For example, when I go to http://www.boursedata.com.au/solutions/default.asp it loads the page normally (note: I have a historical association to that company... I have used it because I know it uses asp!).
What does it do for you?

We upgraded or computer from os x to Snow Leopard 10.6.3 now our icons for safari and mail won't open

We upgraded or computer from os x to Snow Leopard 10.6.3 now our icons for safari and mail won't open

Drag the icons from the Dock, go to the Applications folder and drag Safari and Mail (one at a time) to the Dock. Don't release the mouse button until the adjaxent icons move out of the way for the one you're adding.
That should compensate for the updates to Mail and Safari introduced with SL.

Safari and Mail won't open

I updated my firmware to 4.2.8 successfully, logged back in and now Safari and Mail won't launch. I noticed another post in work, but didn't want to tag a long. So, here is my Crash Log:
Feb 7 15:25:15 localhost ConsoleMessage: Loading Shared IP extension
Feb 7 15:25:15 localhost ntpdate[244]: ntpdate [email protected] Fri Sep 12 18:30:10 PDT 2003 (1)
Feb 7 15:25:15 localhost syslogd: /dev/console: Input/output error
Feb 7 15:25:15 localhost init: kernel security level changed from 0 to 1
Feb 7 15:25:16 localhost ConsoleMessage: Starting Apple File Service
Feb 7 15:25:17 localhost ntpdate[244]: step time server 17.254.0.28 offset 1.070421 sec
Feb 7 15:25:17 localhost ntpd[265]: ntpd [email protected] Fri Sep 12 18:30:03 PDT 2003 (1)
Feb 7 15:25:17 localhost ntpd[265]: precision = 9 usec
Feb 7 15:25:17 localhost ConsoleMessage: Starting printing services
Feb 7 15:25:17 localhost /usr/sbin/AppleFileServer: Sent launch request message to DirectoryService mach_init port
Feb 7 15:25:17 localhost DirectoryService[283]: Launched version 1.8.3 (v258)
Feb 7 15:25:20 localhost ConsoleMessage: Loading IP Firewall extension
Feb 7 15:25:23 localhost kernel: IP packet filtering initialized, divert enabled, rule-based forwarding enabled, default to accept, logging disabled
Feb 7 15:25:23 localhost kernel: IPv6 packet filtering initialized, default to accept, logging disabled
Feb 7 15:25:23 localhost kernel: IP firewall loaded
Feb 7 15:25:23 localhost ConsoleMessage: Starting internet services
Feb 7 15:25:23 localhost xinetd[306]: 306 {init_services} no services. Exiting...
Feb 7 15:26:16 localhost mach_init[2]: Server 0 in bootstrap d03 uid 0: "/usr/libexec/fix_prebinding": exited with non-zero status 1 [pid 326]
Feb 7 15:29:53 localhost crashdump: Started writing crash report to: /Users/markwirk/Library/Logs/CrashReporter/Safari.crash.log
Feb 7 15:29:53 localhost /usr/libexec/crashreporterd: crashdump[357] exited due to signal 5
Feb 7 15:55:59 localhost crashdump: Started writing crash report to: /Users/markwirk/Library/Logs/CrashReporter/Safari.crash.log
Feb 7 15:55:59 localhost /usr/libexec/crashreporterd: crashdump[367] exited due to signal 5
Feb 7 15:59:11 localhost crashdump: Started writing crash report to: /Users/markwirk/Library/Logs/CrashReporter/Safari.crash.log
Feb 7 15:59:11 localhost /usr/libexec/crashreporterd: crashdump[372] exited due to signal 5
Any ideas? It is really strange! Thanks in advance!
G4 AGP 500Mhz Mac OS X (10.3.9) 1 Gb Ram<

Here is the Mail Crash Log:
Mac OS X Version 10.3.9 (Build 7W98)
2006-02-07 15:28:41 -0800
2006-02-07 15:28:47.152 Mail[352] Exception raised during posting of notification. Ignored. exception: * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:29:47.184 Safari[356] An uncaught exception was raised
2006-02-07 15:29:47.204 Safari[356] * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:29:47.204 Safari[356] * Uncaught exception: <NSInvalidArgumentException> * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:55:56.728 Safari[366] An uncaught exception was raised
2006-02-07 15:55:56.728 Safari[366] * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:55:56.728 Safari[366] * Uncaught exception: <NSInvalidArgumentException> * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:59:08.809 Safari[371] An uncaught exception was raised
2006-02-07 15:59:08.810 Safari[371] * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:59:08.810 Safari[371] * Uncaught exception: <NSInvalidArgumentException> * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 16:19:23.578 Mail[374] Exception raised during posting of notification. Ignored. exception: * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 16:19:31.769 Safari[375] An uncaught exception was raised
2006-02-07 16:19:31.770 Safari[375] * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 16:19:31.770 Safari[375] * Uncaught exception: <NSInvalidArgumentException> * -[NSCFArray insertObject:atIndex:]: attempt to insert nil

ITunes Folder is missing and iTunes won't open

My iTunes wouldn't open a few days ago so I deleted iTunes and Quicktime along with the iTunes folder in my documents. Now when I try to redownload iTunes my folder (iTunes) won't appear. Also I can't even open iTunes. Any help would be much appreciated, thanks.

i have re-installed / maintenance install and the magical itunes folder in my music has re-appeared, itunes alas will still not open and still claims this folder in my music is not there. i have also deleted that src folder thing mentioned on the support page as a possible problem so that folder is not the cause of my current troubles.
marcassa

Quicktime won't uninstall and itunes won't open

Originally I was having problems opening itunes, an error message appeared saying windows has encoutered an error and needs to close. I then tried uninstalled itunes and reinstalling, and I still couldn't open itunes, I then read that it might be related to quicktime so I tried uninstalling quicktime too. Quicktime would come up with an error "fatal error during installation". I tried remove quicktime from my programs, tried the windows installer cleanup utility to remove quicktime, and tried deleting some files from system32. I tried reinstalling quicktime again after a reboot, and it comes up with quicktime is currently running on a newer version and so cannot install.
My itunes still won't open and I can't get rid of quicktime either.
Someone please help...

I have same problem. have searched and deleted all all quicktime related files i can find doing"quicktime" search.
I have this error when trying to remove or install quicktime or itunes:
Error 1316.A network error has occurred while attemting or read from the file
C:WINDOWS\Installer\QuickTime.msi
there is not "installer" folder in windows, nor a quicktime.msi file.
why would the download think there was?

Safari and Mail won't open in Snow Leopard

Any else having this VERY frustrating problem of Safari and Mail not opening. I've installed Snow Leopard and downloaded and installed the 10.6.1 update. Then when I try to open Safari, it says, "You can't use this version of the application Safari with this version of Mac OS X. You have Safari 4.0.3." When I try to open Mail, it says the same thing. I downloaded Safari again, and it won't even install it saying, "Safari can't be installed on this disk. This update requires Mac OS X 10.5.8 or newer." But I have 10.6.1.
Help. Anyone? Please?
Thanks

HI,
Try launching Safari and Mail from the Applications folder. If it works, drag the Safari and Mail icons off the Dock. Just drag straight up. They'll go poof.
With Safari or Mail open, select the icon in the Dock/Keep in Dock.
If that doesn't help, locate these files.
com.apple.Mail.plist
com.appple.Safari/plist
Drag those files to the Trash, empty the Trash and restart your Mac.
Carolyn

When I disconnect my bluetooth keyboard, Safari and Notes won't open the onscreen keyboard

Hi, on iOS 7 when I've dismissed the onscreen keyboard because I'm using my Bluetooth one, but then disconnect my Bluetooth keyboard, I can't get the on-screen one to pop up again in some applications like Safari and Notes. Other applications such as Mail are unaffected.
I Googled this a lot but mostly what comes up are "x tips and tricks for ios 7" articles which don't have anything to do with the problem. The only relavent result that I found recommended I restart my iPad. OK, so I restart my iPad and now the software keyboard works in Safari... That's ridiculous! I don't even want to use my bluetooth keyboard if I have to restart the iPad every time for when I'm not using it!
This apparently affects all bluetooth keyboard models, I use a Logitech FabricSkin folio, but I also have tried it with my Apple Bluetooth keyboard with the same problems.
Tapping in the text area used to bring the keyboard back up, but no more.
Please tell me there is some alternate solution, or a gesture to bring up the keyboard, or something? This is probably the stupidest thing I've seen in iOS 7.
Thanks

I also have the same problem. If you turn off Bluetooth, the virtual keyboard won't come back, especially if you're using Bluetooth speakers as well. Heck, it even rebooted my iPad when I tried this.
I'm very tempted to dump my iPad + Logitech Keyboard if this doesn't get resolved in a timely manner.

Error Message and Itunes won't open. NEED HELP ASAP PLEASE

I tried to get into my iTunes from my desktop short cut and the error message saying "Problem with Shortcut" then saying "This action is only valid for products that are currently installed." ***??? Anyway I tried to download a new version of iTunes then it said it could no remove old files. SO, I tried to remove iTunes by add/remove programs and it won't let me.>> NEED HELP I LEAVE TOMORROW FOR TRAINING AND I NEED SOME MUSIC AND UPDATE ON MY IPOD>>>>

Welcome to AD!
Download, install, and run this tool from Microsoft. Use it to fix the iTunes and QuickTime programs, as well as Apple Software Updater.
http://support.microsoft.com/kb/290301
Then reinstall iTunes.
If you need step-by-step directions, they are in the *General installation troubleshooting* section of this Apple article. Click on each line to expand the instructions.
http://support.apple.com/kb/HT1926
The Microsoft installer cleanup tool is listed in the third step, "Clean up iTunes installer files on the computer".

Quicktime 7.1.3 and iTunes won't open .mp4 movies

Both my PowerMac G4 and MacBook will not open mp4 files in quicktime anymore. After updating both programs movies that used to play now will not play nor import into the itunes library. Quicktime gives an error "the movie could not be opened"

Did you repair permissions (and I know you didn't)?
If not, do that.
Download the full installer for iTunes and QT separately and if necessary, repair permisisons, install them , repair pemissions again after the reboot.

Lion 10.7.4 -iphoto, safari and mail won't open

I just bought four iMacs for my school. Two of them won't open the mail, iphoto or safari. I have spent quite a bit of time with the Apple rep, but at this point, he has run out of ideas. I have reinstalled Lion - not a clean install, but hate the thought of the long process that involves. Did a clean install of iphoto, but so far,

I just moved this post to the Quicktime discussions as I think it's more appropriate there.

Safari, Mail and iTunes won't open

Hi,
Major problem just done an update and now mail, iTunes and Safari have given up the ghost! All they do is just bob up and down in the dock. I have tried Disk Utility which comes up with an error saying it cannot repair the disk error message -9972. I have read that this can be repaired without reinstalling but that went over my head and into the clouds.
I am not a technical person but I would really appreciate it if someone would talk me through this as I have so much work to do but cannot even access my emails to do it!

I have exactly the same problem! Connected to the internet yet none of these works!

Quicktime and iTunes Won't Open after updating to iTunes 7.3.1

So this morning I downloaded iTunes 7.3.1, but I winged it as usual. And I only winged it because the option to upgrade was in Korean, and for some reason I can't change it to English. But anyway, I updated as usual and my computer restarted. Then I tried to open up iTunes and I got a error report. And it took me to a Windows Error Reporting and said the problem was my hard drive. And said to go to run, type in EVENTVWR, and double click on application and than double click on an event ID of 1005. That didn't work, so of course my iTunes and Quicktime(which won't install even after I tried to repair it) arn't having a temp. problem. So I tried the second solution and typed in CMD after I clicked run. And then a black window popped up and I was suppose to type in chkdsk /f, but when I tried to start typing the window just closed itself. And after I got home this evening, I tried opening iTunes and it said to reinstall iTunes and I did. So I tried opening it agains after I reinstalled it, and the same error popped up and quicktime still will not open.
So any suggestions on what to do?
Sony Windows XP
Sony Windows XP

Okay. That's looking like a badly broken QuickTime (although it's not the most common message people see under those circumstances).
So we'd better try swapping out your existing QuickTime. Since it's giving you "fatal errors", it's unlikely that you'll be able to use Add/remove Programs to uninstall it. So we'll try getting it out of there by other means.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC (Run CleanUp, find "QuickTime in the entries in CleanUp, select the QuickTime entry and click "Remove"):
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

Safari and itunes won't open

Similar Messages

Maybe you are looking for