Safari crashes my macbook pro, it "restarts because of a problem," I think it is a kernel panic. How do I manage this?
I have a late 2011 15", 2.3 GHZ intel core i7 macbook pro with 16GB of ram. I recently partitioned the computer using bootcamp and before doing this had the computer upgraded to Mavericks 10.9.5 . In order to partition my computer we had to restore it to factory settings so there is almost nothing on here.. my safari and google chrome were crashing before all these changes and my computer was sometimes "restarting because of a problem". I think most times that it did this I had safari or chrome up and running or at least open in the background. I also recently had someone test my hard drive and nothing is wrong with that so I believe this is some sort of software problem.
Now my google chrome works as long as I am not signed into my account, but safari is un-usable. It crashes and then makes my computer "restart because of a problem." the computer seems to be fine besides these web browsing issues.
I have disabled my extensions for safari but none were listed to disable anyways. I have the lengthy crash report from a recent crash and will post if needed.
Thank you!
Thank you for your response!! I will definitely try that out. Here is the error:
Anonymous UUID: 6FD5C430-62AC-79AC-471A-E49A0ED4F778
Sat Dec 20 21:41:51 2014
panic(cpu 0 caller 0xffffff80096c63e7): "pmap_page_protect() " "pmap=0xffffff80358564b8 pn=0x600b2 vaddr=0x1763f1000\n"@/SourceCache/xnu/xnu-2422.115.4/osfmk/i386/pmap_x86_common .c:1336
Backtrace (CPU 0), Frame : Return Address
0xffffff81f5853a50 : 0xffffff8009622f79
0xffffff81f5853ad0 : 0xffffff80096c63e7
0xffffff81f5853b90 : 0xffffff80096922f3
0xffffff81f5853bf0 : 0xffffff8009692626
0xffffff81f5853c60 : 0xffffff800968525e
0xffffff81f5853d50 : 0xffffff8009687150
0xffffff81f5853de0 : 0xffffff800963cd5e
0xffffff81f5853e30 : 0xffffff80099d3447
0xffffff81f5853e60 : 0xffffff80099d3240
0xffffff81f5853ea0 : 0xffffff80099d2867
0xffffff81f5853f00 : 0xffffff80099d3569
0xffffff81f5853f50 : 0xffffff8009a40c63
0xffffff81f5853fb0 : 0xffffff80096f4176
BSD process name corresponding to current thread: coreservicesd
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000009400000
Kernel text base: 0xffffff8009600000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 12693878949245
last loaded kext at 10026402479079: com.apple.filesystems.smbfs 2.0.3 (addr 0xffffff7f8bf72000, size 335872)
last unloaded kext at 399101944447: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8bf72000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs 2.0.3
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.kext.AMDFramebuffer 1.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.AMDRadeonX3000 1.2.4
com.apple.kext.AMD6000Controller 1.2.4
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 683.4.0
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.kext.AMDSupport 1.2.4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,2, BootROM MBP81.0047.B1E, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 1.69f1
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x85F7, 0x483634314755363746393333334700000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x85F7, 0x483634314755363746393333334700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1
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ThanksMine did it too:
Interval Since Last Panic Report: 717629 sec
Panics Since Last Report: 1
Anonymous UUID: 1238684B-1FF8-9F56-7315-0498F2CFC61D
Tue Apr 23 14:18:03 2013
panic(cpu 0 caller 0xffffff8023cb7e95): Kernel trap at 0x0000000000000000, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000266b9000, CR4: 0x00000000001606e0
RAX: 0xffffff8051654a00, RBX: 0xffffff80505e1000, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000080
RSP: 0xffffff81f7333d38, RBP: 0xffffff81f7333d50, RSI: 0x0000000000000000, RDI: 0xffffff80505e1000
R8: 0x0000000000000000, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff80505d5642, R13: 0xffffff805b890043, R14: 0xffffff804dc44000, R15: 0x00000000e00002be
RFL: 0x0000000000010246, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81f73339d0 : 0xffffff8023c1d626
0xffffff81f7333a40 : 0xffffff8023cb7e95
0xffffff81f7333c10 : 0xffffff8023ccd4dd
0xffffff81f7333c30 : 0x0
0xffffff81f7333d50 : 0xffffff7fa4f45119
0xffffff81f7333d90 : 0xffffff7fa4f448c7
0xffffff81f7333df0 : 0xffffff7fa4f4473e
0xffffff81f7333e00 : 0xffffff7fa4f3bd17
0xffffff81f7333e30 : 0xffffff7fa4f3bc95
0xffffff81f7333e60 : 0xffffff7fa4f18bd5
0xffffff81f7333eb0 : 0xffffff7fa4f101a6
0xffffff81f7333ee0 : 0xffffff7fa4f1013d
0xffffff81f7333ef0 : 0xffffff7fa4f0e48d
0xffffff81f7333f30 : 0xffffff7fa4f4f437
0xffffff81f7333f50 : 0xffffff7fa4f4f3e7
0xffffff81f7333f70 : 0xffffff7fa4f4f45c
0xffffff81f7333f90 : 0xffffff7fa4f4f553
0xffffff81f7333fb0 : 0xffffff8023cb2977
Kernel Extensions in backtrace:
com.apple.iokit.IOBluetoothFamily(4.1.3f3)[50471799-9DD9-31E7-872E-3121BD1FDEAC ]@0xffffff7fa4f06000->0xffffff7fa4fa9fff
dependency: com.apple.iokit.IOUSBFamily(5.5.5)[A276B40E-978D-3623-93D3-8621B3CEECFC]@0xffff ff7fa427f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000023a00000
Kernel text base: 0xffffff8023c00000
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System uptime in nanoseconds: 50333157760249
last loaded kext at 27992713117823: com.apple.driver.AppleUSBTCKeyEventDriver 237.1 (addr 0xffffff7fa6078000, size 12288)
last unloaded kext at 28062494645538: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7fa6073000, size 12288)
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com.parallels.kext.prl_vnic 7.0 15107.796624
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com.parallels.kext.prl_hid_hook 7.0 15107.796624
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com.parallels.kext.prl_usb_connect 7.0 15107.796624
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.IOBluetoothSCOAudioDriver 4.1.3f3
com.apple.driver.IOBluetoothA2DPAudioDriver 4.1.3f3
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.1.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
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com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
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com.apple.driver.AppleSDXC 1.4.0
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Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
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USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
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My MacBook Pro keeps restarting due to a problem
I have a 13 inch MacBook Pro laptop. I purchased it mid 2012 and it is marked for 2010. My computer has restarted 3 times in the last 48 hours and I was wondering what I could do to fix it.
Hi Linc
I am having same issue described above: Macbook Pro selfrestarting even when there is not some huge load.
Could you please have a look on my report?
My machine is: MBP 15" late 2008, 2,8 GHz Intel Core Duo, 8 GB 1333 MHz DD3, NVIDIA GeForce 9600M GT 512 MB
At first it usually happened when playing HD video so I assumed it's weak graphics but recently it occurs randomly sometimes even a few times a day.
Here is last panic report:
Tue Mar 4 13:27:52 2014
panic(cpu 1 caller 0xffffff8000edbe2e): Kernel trap at 0xffffff7f82e4867c, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef7f82e6e9b8, CR3: 0x0000000003c5c000, CR4: 0x0000000000000660
RAX: 0x0ffffe0ace660000, RBX: 0xffffef7f82e6e9b0, RCX: 0x0000000000000001, RDX: 0x00001f53199cab1e
RSP: 0xffffff800de03d80, RBP: 0xffffff800de03e70, RSI: 0x00001f73199c02c0, RDI: 0xffffff80e2d5d148
R8: 0x00000000e0000000, R9: 0x0000000000000005, R10: 0xffffff800de03d80, R11: 0x0000000000000202
R12: 0xffffff8012c52000, R13: 0x0000000000000005, R14: 0xffffff80e2d5d148, R15: 0xffffff7f82e6ce20
RFL: 0x0000000000010006, RIP: 0xffffff7f82e4867c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef7f82e6e9b8, Error code: 0x0000000000000002, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff800de03a10 : 0xffffff8000e22fa9
0xffffff800de03a90 : 0xffffff8000edbe2e
0xffffff800de03c60 : 0xffffff8000ef3326
0xffffff800de03c80 : 0xffffff7f82e4867c
0xffffff800de03e70 : 0xffffff7f82e47899
0xffffff800de03f30 : 0xffffff8000edd6ec
0xffffff800de03f50 : 0xffffff8000e375ba
0xffffff800de03f90 : 0xffffff8000e37908
0xffffff800de03fb0 : 0xffffff8000ed6ff7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(216.0)[70947979-EA9B-39D1-AD15-CD AB19F031AF]@0xffffff7f82e45000->0xffffff7f82e6ffff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000000c00000
Kernel text base: 0xffffff8000e00000
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 40768461641659
last loaded kext at 33056947140258: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f83296000, size 49152)
last unloaded kext at 33126346696047: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f83296000, size 32768)
loaded kexts:
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.msdosfs 1.9
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.Oxford_Semi 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOSurface 91
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOFireWireSBP2 4.2.6
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.8 GHz, 8 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8502, 0x505341333447313333333253000000000000
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x8502, 0x505341333447313333333253000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS723232L9SA62, 320,07 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: Display iSight
USB Device: Display Audio
USB Device: Apple LED Cinema Display
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
FireWire Device: My Book, WD, Up to 800 Mb/sec
Thunderbolt Bus:
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.8 GHz, 8 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8502, 0x505341333447313333333253000000000000
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x8502, 0x505341333447313333333253000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS723232L9SA62, 320,07 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Hub
USB Device: Keyboard Hub
USB Device: PSC 1500 series
USB Device: Apple Keyboard
USB Device: Hub
USB Device: Display iSight
USB Device: Display Audio
USB Device: Apple LED Cinema Display
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
FireWire Device: My Book, WD, Up to 800 Mb/sec
Thunderbolt Bus: -
My macbook pro ended up in safe boot mode randomly twice in a row...how do i fix this permanently??!
And I think this issue is coming from a few different problems I've had with my MacBook Pro on lion...one major thing was probably the fact that I changed from Lion to Mountain Lion...and then changed right back (I think I did back up my stuff first), but somehow it didn't agree with my computer. Also I've been wearing it out a lot by throwing it with the case into my car frequently...maybe a bit much, idk...also though I have a lot of trouble keeping up with the numerous files that build up on my desktop and don't know where to begin. Let's just say my computer has pretty much had it, although for months it's been functioning normally.
...oh yeah and did I mention I had to get a brand new hard drive, with that not really making a difference as to how bad I, um, throw my computer around (it's not as bad as you think but to be candid, blech). I did bang my computer at one point in a rage attack and made sure no one really knew when I took it to get it fixed? TMI...that's what I deserve....so.
I did try this web link the second time in a row this happened which was about an hour or so that I managed to, uh, kind of fix it with the bottom advice on the page:
http://applehelpwriter.com/2012/06/24/mac-keeps-starting-in-safe-mode/
(sorry I couldn't get this to click)
Anyways at the bottom of this help article you will notice the very end of PRAM reset directions where you hear the start up chime two times. That did not happen, but somehow out of nowhere the computer stopped the safe boot mode routine and the progress bar didn't show up as I continued to hold down the given keys. I really don't know where my luck came from there...and I also found an article that fixed my computer the first time and I cringe to say that it came from a person on Apple Discussions complaining about something similar that one of my friends helped me google. Planning to actually bookmark the applehelpwriter article in case I just happen to need it but i'm pretty sure someone will be on here with an answer at some point.
SO....I did get my comp fixed twice now, but I hope that somebody will go back and read the beginning of my question explanation to see if I'm doing something that may be overwhelming my computer. If this safe boot thing happened to me instead of me testing the computer myself AND MORE THANA ONCE yikes...something needs to be done. Take note that the only reason I'm asking the community's advice is that I'm past my computer's contract so if I wanted to I couldn't take my computer to get it fixed and I planned to take one or two more classes in college again to complete my certificate.
Please help, some people must run into this situation at some point, either way if they ask or don't I'm sure they're lucky to get it fixed somewhere.
chelsOnly if your home/renters insurance doesn't cover such damage without raising your rates/dropping you. Ask first of them if it is worthwhile the claim once you get an estimate for repair. These repair places are pretty good:
http://www.dttservice.com/
http://www.powerbookresq.com/
http://www.microdocusa.com/
http://www.macspecialist.com/
http://www.techrestore.com/ -
I do not wish Firefox Start Page to automatically load when I turn on my computer. the help I sought gave suggestion(s) for a desktop computer to go to start menu and run a system configuration to deselect Firefox as startup - I have a Macbook Pro laptop and haven't been able to figure out where I can do the same - need assistance please
Look in System Preferences > Accounts > Login Items and remove Firefox from that list.
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My MacBook Pro has downloaded all my previous emails (several months worth) and reloaded them into my Inbox twice! Why is this happening? How do I get it to stop from happening again?
Thanks!Since this is an Outlook question, you should ask over on the Microsoft Office for Mac forums.
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Hi,
I purchased a Macbook Pro 13 inch (retina display, early 2015); just over a month back. Already, I can see a few words have been permanently imprinted onto my LCD screen?
Any solutions?
- Is there a quick fix to it?
- Can I get my macbook pro replaced considering it's still under 1 year warranty?Question 1-maybe so . What you have is called "screen burn in" and might be the result of having the same image left on a screen for a long period of time. See if running a screensaver or something else that has moving images will erase it, or lessen it *
Question 2- yes, if Apple deems that the problem is serious enough that the only way to fix it is to replace your Macbook Pro. otherwise, it will repair
* this is the word from Apple, I guess
Avoiding image persistence on Apple LCD displays - Apple Support
good luck
John B -
When I close the lid on my MacBook Pro the print on thunderbolt screen is very small & hard to read. If i keep the lid open on the MacBook Pro the print is big and easy to read. How do I prevent this from happening?
Hi JanStran,
You may need to check your Display settings and/or resolution.
The article below explains how to used Clamshell mode "closed display" on your Macbook Pro, versus "mirroring."
Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
Hope this information helps ...
- Judy -
Macbook Pro won't load past white loading screen when turned on after kernel panics
Hello,
I have a Macbook Pro and recently its been having repeated kernel panics. In the past few days its been turning off every few minutes or so. yesterday it had one and now when I try to turn it on it doesn't load. I get the white loading screen with the apple logo and a loading bar underneath. But after the bar fills about 5% of the way (if that) the bar just disappears and the spinning loading icon just keeps going without anything happening (however long I leave it).
Please can someone give me some suggestions to fix this. Just a few things to note:
a) I'm not great with computers so any fixes please explain in the most simple terms
b) I have VERY important work files on there that are NOT backed up (big mistake I know), so please only suggest fixes that will not remove these Microsoft Word files. Guaranteeing the safety of my work is paramount with any suggestions.
c) I may not have any of the disks which came with the Macbook Pro originally (though I may somewhere)
d) I've read some other forum posts and it seems that I need to know the details of my operating system. I don't know these and have no way of accessing them on the computer (for obvious reasons). Its a late 2011 Macbook Pro if that is of any help.
A massive thank you to anyone who can suggest a fix to these, I shall be eternally grateful.Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
MacBook Pro iMessage sending from my email account and not my phone number... how do i change this?
Hi i've had my phone and MacBook Pro connected for ages and recently my iMessage on my computer is now sending messages via my email address - how can i stop this? or rather change it back? i've just done the upgrade to Yosemite
thank you
BNo, "My Number" was not listed in my Phone menu, I had to manually type it it. Is there a way for that number to automatically be listed in that "My Number" spot? Would that maybe have something to do with my phone number not being listed as an option in the "Send and Receive" spot under messaging???
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My MacBook pro has been hacked, 20 viruses-ClamXav doesn't get rid of them. How can I do this?
I have MacBook Pro Retinam Late 2013 running Yosemite 10.10.1. There is a vulnerability which Apple is working to fix in the next update. I fell victim to this by using the Search box to find something in my system. This opened my email, which left no protection! (Thanks very much, APPLE!). Hackers immediately invaded my system, stole my contacts and passwords. I called Yahoo and got my passwords changed, but KEYCHAIN has been hacked as well. ClamXav found 20 issues on my system! However, ClamXav only discovers the issues, does not fix or quarantine them.
I need a GOOD AV program. Can anyone suggest a program that could eradicate this malicious email invasion?For fastest, most efficient answers to questions such as this, visit the ClamXav Forum
pjscello1 wrote:
I have MacBook Pro Retinam Late 2013 running Yosemite 10.10.1. There is a vulnerability which Apple is working to fix in the next update. I fell victim to this by using the Search box to find something in my system. This opened my email, which left no protection! (Thanks very much, APPLE!). Hackers immediately invaded my system, stole my contacts and passwords.
The vulnerability you seem to be talking about only lets the sender know you have a valid e-mail address. It is not known to allow hackers to get into your computer in any way unless you gave them physical access or approved shared access over the network. If your contacts were compromised, chances are much greater that they were obtained from the account on Yahoo's server, which happens all the time. Changing your password is the correct solution to that.
I called Yahoo and got my passwords changed, but KEYCHAIN has been hacked as well.
What evidence do you have of that?
ClamXav found 20 issues on my system! However, ClamXav only discovers the issues, does not fix or quarantine them.
ClamXav will delete or quarantine any infected file, but you should never allow an A-V program to do that with e-mail as it will corrupt the mailbox index which could lead to several issues going forward. See Dealing with Infected Files. There is no such thing as fixing infected files on a Mac. They are either malware and need to be deleted or safe files.
Again, you can get much better information on the Forum if you will post more information about what was found where using the following procedure:
To get detailed infomation on what ClamXav has found, after completing the scan, click in the top pane of the ClamXav window where it shows the Infection / File Name / Status to make sure it's in front and type the key combinations <Command>-A, <Command>-C (or choose "Select-All", "Copy" from the "Edit" menu) to copy the information to your clipboard, then come back here and type <Command>-V or choose "Paste" to show us what was found where.
Maybe you are looking for
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Hi, Can anyone help me out with idoc problem that I am facing. The problem has come out with outbound idoc. The status of the idoc is green when it has been sent but the objects that has been sent with that idoc are not getting posted in the destinat
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Is there a feature to allow me to block specific sites?
This is because of ArcadeYum. This site has started causing other sites to advertise on my PC. Their uninstall instructions are bogus and if you unsubscribe, you still get ads. I need to know how to block them and all of their ad affiliates.