Safari Losing Internet Connection

We are using Safari 5.0.5 and are having intermittent problems with it holding its wifi connection. Other computers (including an IPad 1) have no problem maintaining the signal, and the computer with this problem (a Macbook) is able to access mail and remotely access the desktop of the wried computer. But Safari will occasionally when loading pages give a message that the computer is not connected to the Internet.
We've been able to work around the problem by running disk utility and emptying the cache/browsing history/Safari preview folders, emptying trash and restarting the computer. This temporarily allows us back onto the internet and seems to resolve the problem, but the fix doesn't "stick."
I'd appreciate any ideas of how to fix this.

From your Apple menu open System Preferences then select the Network tab. Select your connection on the left then click the Assist Me tab then select Diagnostics.
If any of the buttons on the left are red, click Continue.
And check Safari / Preferences - Extensions. If you have any installed, turn that off, test Safari.
If you have any third party Safari add ons installed such as Speed Download, that could certainly be a factor.
Help for troubleshooting third party add ons here.
http://support.apple.com/kb/TS3230?viewlocale=en_US

Similar Messages

My iMac keeps on losing internet connection. Webpages get stuck after a minute or so. If I check the internet connection via diagnostics it seems to work just fine. Others, like the iPad use the same wifi connection and never fail. What can I do?

Running 10.6.8 on Intel dual core iMac, it keeps on losing internet connection. Webpages get stuck after a minute or so. If I check the internet connection via diagnostics it seems to work just fine. Others, like the iPad use the same wifi connection and never fail. What can I do?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

Why is my macbook pro running so slow and losing internet connection?

Why is my Macbook Pro downloading so slowly and losing internet connection frequently?

Write off the MS stuff as indicators for now--starting with Office 2008, they developed very long launch times. The time to launch 2008 on my old 1.25Ghz G4 and my MBP 2.2G are virtually the same. Even document opens/saves are slow compared to Office 2004 and earlier.
1) You have adequate hard drive space so that eliminates one of the usual suspects.
2) Check for runaway background processes. Quit all running user applications so the computer is at normal idle. Find Activity Monitor in Applications > Utilities and launch it. If you've not run it before, change the "Show" pulldown at the top of the AM window from its default of "User Processes" to "All Processes." There is a column for "%CPU." Click that column header to sort by CPU usage. Watch the processes "bubble" for about a minute to get a better picture of the usage.
If any process is using more than about 25 percent of the CPU cycles while the computer is idling, post the names of the processes and we can see if they can be eliminated. My MBP shows nothing using more that about 5 percent on any given test run as long as I close all my user apps.
3) If you have never done any sort of maintenance procedures, taht can slow you down. Simply restarting the computer a few times a week clear a lot of temporary files. You also may wish to review this article on the Mac OSX periodic maintenance scripts, which, if run, also do a lot of cleanup:
http://thexlab.com/faqs/maintscripts.html
There are other useful articles on file maintenance associated with the one. Here's the index:
http://thexlab.com/faqs/faqs.html
Check out articles with "Maintain" and "Tuning" in the titles.
4) Use Disk Utility to check the SMART Status of your hard drive. A failing drive can make things slow before it makes things stop.

Airport time capsule losing Internet connection?

My airport time capsule is losing Internet connection but I still have wifi? Any suggestions?

It could be your modem, or other problem on the ISP's end. Try resetting your modem - power it down and let it rest for a few minutes, then power it back up again.
If it is a cable modem, also disconnect its coaxial cable - literally unscrew it and leave it detached while the modem is powered down.
Leave the TC powered up during that time.
After a sufficient amount of time has elapsed reconnect the cable and power up the cable modem. If you're still having trouble contact your ISP.
The possibility of a TC problem exists but the sort of failure you describe is not common. If all else fails perform a "hard reset" followed by reconfiguring the TC. Your Time Machine backups will not be affected.

My MacBook Air which is only 3 months old, keeps on losing internet connection. To reconnect I have to click on the internet icon on the top bar and click turn wi-fi off. I then have to click turn wi-fi on and it reconnects after a few seconds.

My MacBook Air which is only just over 3 months old, keeps on losing internet connection.. To resolve it I have to click on the internet icon at the top of the page and then click turn wi-fi off. I then click turn wi-fi on and it reconnects. This resolves it for a while, and then it disconnects and I have to go through the same procedure again. My BT Home hub is fine because my wife's i pad and our phones are all ok. What can the problem be?

Hello Cambusnethan5,
Thanks for using Apple Support Communities.
To start troubleshooting this issue where your Wi-Fi connection will randomly drop on your Mac, please follow the steps in the article below.
Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
Take care,
Alex H.

WRT160N losing internet connection

Hello,
I have a router WRT160N and is randomly losing internet connection. I should reset at every 5-50 seconds but is unlikely to do this. I prefer to insert the internet in network card, instead reset it every minute.
I've reset the router, I've restore it to factory settings with no result.
Internet is OK, cable is OK, MTU is OK, routing table is OK. What isn't OK?

Click here and select the correct version of your router, download the firmware and upgrade it...It should help you get a stable connection...Change the MTU to 1400...

Do they have plans to fix the bugs with Yosemite. I keep losing internet connection on my Mac Book

Ever since i installed Yosemite on my Mac Book pro i keep losing internet connection. Should I go back to mavericks because I just hate this Yosemite or do they plan to fix the bugs soon? I did a complete clean install and I am still having problems. I see a lot of complicated solutions and I am not that tech savvy to go into my settings. Thanks

All software has bugs. The first release (which you have) will be the worst.
Many advocate not upgrading to a new operating system until it's been out for 3 months or longer. In the Windows world many recommend not upgrading until a full year has passed.
So yes, most / some bugs and glitches will get fixed over time. If you wish to reduce your difficulties in the future wait a while before installing ANY new OS.
I suggest you post specific details on your Internet problems. How are you connected etc.

I keep losing Internet connection on my ipad 4 can anyone help?

Can anyone help? I keep losing Internet connection on my ipad 4 especially when the battery is running down

Hello there, CrumbleWeed27.
The following Knowledge Base Article should help with troubleshooting WiFi on your iPad:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

***Time Capsule intermittently losing internet connection***

Hello, Here's the story:
My Time Capsule intermittently is losing internet connection. The light is green for 5-10 minutes at a time, then turns amber for 2 minutes and loses internet connection.
At first,..I thought it was the TC going bad. Went to my local Apple store and had it replaced under warranty.
Still,, the same situation was happening.
Then talked to AT&T (DSL) and they checked the connection. They deemed it was OK and possibly the modem going bad.
Went to Best Buy and purchased a new modem. Installed, put into Bridge Mode,...interenet working OK.
Still,...the same situation that it stays on for 5-10 minutes, then loses it for 2 minutes.
Any ideas? Could it still be the ISP (AT&T)?
Last thought,...my neighbor uses Uverse (AT&T) for his cable/ISP and he is expierincing cable/ISP outages ramdomly. I am using DSL (AT&T) too but through my phone line. Are the two possibly related?

You need to run the modem in router mode..
I would either bridge the TC or remove it completely because you need to get exact log info from the modem.
Do isolation test.. ie remove all phones and filters and other devices from your phone line. Reboot the modem.. and wait for restart to complete.
Copy out of the modem the full line stats, sync info and even better if you can get cli access and do some deeper level stuff.. (most of the tools I use are PC only.. ie dmt tools).
Then make sure the log is turned on and giving max info and watch your connection.. if it drops without anything happening on the modem,, then the ISP is having issues.. which is possible although connection of cable and adsl is loose or non-existent.
If it drops sync keep track of how often and the line stats, Particularly the SNR..
See if you have an rf noise source in the house.. more if you are interested.

Losing internet connection every hour

Hi Guys
I replaced my Linksys router with an Airport Extreme 4th Gen about 2 weeks ago
I keep on losing Internet Connection when connected through a Wireless connection. This happens with my Windows 7 PC's, with my iPhone4 and with my iPad2. The connection with the AE is kept alive but the passthrough to the Internet does not work anymore. I have to reset my wireless adapter to reconnect and rebuild my internet connection.
Fyi,
My IPCONFIG result:
   Verbindingsspec. DNS-achtervoegsel: telenet.be
   Beschrijving. . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6200 AGN
   Fysiek adres. . . . . . . . . . . : 00-27-10-48-22-38
   DHCP ingeschakeld . . . . . . . . : ja
   Autom. configuratie ingeschakeld : ja
   Link-local IPv6-adres . . . . . . : fe80::34a4:c702:47d:8663%1 3(voorkeur)
   IPv4-adres. . . . . . . . . . . . : 192.168.0.109 (voorkeur)
   Subnetmasker. . . . . . . . . . . : 255.255.255.0
   Lease verkregen . . . . . . . . . : woensdag 3 augustus 2011 20:20:02
   Lease verlopen. . . . . . . . . . : donderdag 4 augustus 2011 21:41:06
   Standaardgateway. . . . . . . . . : 192.168.0.1
   DHCP-server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 352331536
   DHCPv6-client DUID. . . . . . . . : 00-01-00-01-15-02-48-56-00-24-BE-EB-D2-73
   DNS-servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS via TCPIP . . . . . . . . : enables
Note that - when losing internet connection - my IPCONFIG result remains the same...
and the AE log (note the :38 my PC)
Aug 3 22:38:15    5    Rotated CCMP group key.
Aug 3 22:38:15    5    Deauthenticating with station 00:27:10:48:22:38 (reserved 2).
Aug 3 22:38:15    5    Disassociated with station 00:27:10:48:22:38
Aug 3 22:38:15    5    Associated with station 00:27:10:48:22:38
Aug 3 22:38:15    5    Installed unicast CCMP key for supplicant 00:27:10:48:22:38
Aug 3 22:38:16    5    Rotated CCMP group key.
Aug 3 22:39:18    5    Rotated CCMP group key.
Aug 3 22:46:05    5    Associated with station 00:27:10:48:22:38
Aug 3 22:46:05    5    Installed unicast CCMP key for supplicant 00:27:10:48:22:38
Aug 3 22:46:38    5    Associated with station 00:27:10:48:22:38
Aug 3 22:46:38    5    Installed unicast CCMP key for supplicant 00:27:10:48:22:38
Aug 3 22:47:37    5    Connection accepted from [fe80::34a4:c702:47d:8663%bridge0]:51949.
Aug 3 22:47:38    5    Connection accepted from [fe80::34a4:c702:47d:8663%bridge0]:51950.
Aug 3 22:47:41    5    Connection accepted from [fe80::34a4:c702:47d:8663%bridge0]:51951.
I really hope someone can help me out here.
I do not want to go back to my good old Linksys...

I have a similar problem with a new TC 2TB unit. I have ATT ADSL service using a Speedstream modem. PPPoE is setup on the TC and it works and connects. All features of the TC are working (wi-fi, Back to My Mac, Time Machine, etc...) and the light is solid green on the TC.
Periodically, the LED blinks amber and I've lost Internet access. The Speedstream modem shows all green lights. I have found that power cycling the Speedstream modem brings the TC back to solid green after about 2 minutes.
I am seeing this happen about once a day and it can happen overnight when there is no network activity. I am thinking that the lease on the IP address given by ATT expires and the TC does not know enough to reinitiate a connection. I have set the PPPoE Connection to Always On and experienced the problem. I have also tried setting the Connection to Automatic and set the Disconnect if Idle setting to Never.
Message was edited by: Dan Peterka

Losing internet connection with youtube in safari

I keep losing Network connection after i use YouTube in safari. Need to restart iPad to get connection again. Anyone an solution? I Re installed already 2 times but without any luck.

Use the you tube app that came with the pad, and see if the problem happens there are well.
Do you internet on other apps or browsing? I think you have an internet issue, not a you tube issue.

Safari disrupting internet connection

I've been reading some posts re Safari not loading pages and being very slow. I'm experiencing the same thing, however at the same time I'm losing my connection altogether (iTunes radio will no longer connect, etc.). Just wondering if it's possible that Safari problems would effect the connection. ISP tech is pointing the finger at me, however I have done nothing major to my system since I started my ISP account 2 mths ago (except minor software updates back on the 10th of Oct.). It all started this last week and has been very frustrating!
1. Safari does not "crash", just can't find the server anymore, is incredibly slow or just doesn't go to a page.
2. Modem has been reset and cable connection remains stable. All lights on modem good.
3. Can reconnect right away if I reboot, however connection remains unstable.
4. Can reconnect in about .5 hr. if I do not reboot.
5. Have reset Safari.
6. Prior to above stated trouble, if I left Safari open overnight (internet is always connected) it wouldn't work in the am and I'd have to reboot - this is now what is happening frequently, sometimes every 10 min.
I'm going to follow up on some suggestions here, ie. DNS servers and Safari prefs, however I'm really not entirely sure of the source of this problem and am not sure where else to look... maybe I'm in the wrong forum. Have double checked all settings and wires, etc. Need to have some back up if the finger needs to point back at ISP. Thanks so much!

Hi again,
Thank you for the answer to my questions. Yes may as well hold back on the itunes, a lot of updates all in one shot. Make sure to run disk permissions repair, before & after your apple updates.
See on updating A.Brodys site. & His post on updating albeit it is for 10.4.6 good practice for all updates a. Brody lets review.. his is the first post.
Which version of Safari are you running now, I ask because i see you recently did this update 2006-10-06 11:31:25 -0400: Installed "Safari Update" (1.3.1
Since you are running os 10.3.9, the most recent Safari version is 1.3.2
is that what you have?
if you have not done this update, I agree with Hawaiian_Starman, I think you should do the Mac OS X Combined Update 10.3.9 run disk permissions repair before and after, with the DU.
Booting with the CD is running Disk Repair not, disk permission repair
The differencesTravis A.'s Regular Maintenance/General Troubleshooting quick users tip article.
This below is from the Apple downloads page
Improvements include:
- network volumes are now available in the Finder sidebar and Desktop for convenient access
- file sharing and directory services reliability for Mac (AFP), UNIX (NFS), PC (SMB/CIFS), PPTP, and wireless networks
- support for NTFS formatted volumes
- reliability of user logins, mounting of home directories in a networked environment, and launch of network applications
- updated PostScript and USB printing
- updated font management
- reliable disc burning and recording functionality
- Bluetooth compatibility for Apple Wireless Keyboard and Mouse and Bluetooth phones.
- iPods connected via USB 2.0 are now recognized by iTunes and iSync
- updated Open GL technology and ATI and NVIDIA graphics drivers
- updated Address Book, Calculator, Disk Utility, DVD Player, Image Capture, Mail, Preview, Safari, Stickies, and QuickTime applications
- compatibility for third party applications and devices
- additional support for FireWire and USB devices
- FileVault, FireWire 800 and WebDAV improvements from Update 10.3.1
- previous standalone security updates and Bluetooth Update 1.5.1
Of course you will need to be connected to do a download.
On my Ethernet connected mac in Network/Ethernet TCP/IP tab,
I Use DHCP on the Configure IPV4 IPV6: OFF, DNS # provided by my ISP, Earthlink.See if your ISP #s are on the list of DNS Servers
Good luck, & please keep us posted.
Eme'~{)

Time capsule losing internet connection

Hey there,
I've read other people with similar issues, but haven't found a solid resolution yet. Hoping you awesome Mac folks can help me out. It's slightly confusing, but please let me know what you think. Sorry this is long, just trying to give the full situation.
I have a 1 TB Time Capsule that I'm using as a router so that my two MB Pro's, 2 Iphones and one Samsung Blu-ray player can all wirelessly reach the internet. I recently moved and for the first month, I had no problem at all, now, I have the same problem (which I had at my old place) where my devices can see the TC, but still have no internet connection. The light on the TC is green, my airport indicator shows full bars and there's a check mark next to my network, so all seems a-ok. Safari or Firefox will give me the yellow box saying no internet connection. I can go into my airport utility, change the channel, re-start, etc, and then it's hit or miss whether or not I can connect to the internet when it comes back up. I continually reboot my macs and that may or may not work.
My two MBP's are 2.4 GHZ Intel Core 2 Duo running 10.5.8. My TCs software is 7.5.2.
I used to have AT&T DSL and now I have Sonic Fusion (Broadband using ADSL2+). So, two different modems, two different companies and the same problem. I know that the internet is reaching the TC, because if I remove the ethernet plug from the back of the TC and go directly into the MBP, internet works fine. I plug it back into the TC, the light goes green, yet, still no internet.
Thanks for listening to this lengthy problem. Just trying to give all the facts.
Although I really really don't think this is the problem, I need to add that at this new place, I'm using Powerline Adapters. So I'm going from the phone outlet in a far away room, into the modem, modem ethernet out into the Powerline in the far away room, Powerline in the living room, then into the TC, which feeds everything else. Right now, both MBP's are connecting to the internet fine, but the Blu-ray player won't connect. Last night one MBP could connect while the other wouldn't.
I've tried Airport changing channels, changing robustness, changing the "service order" in my network preferences so that "Airport" is on top (did this last night to one of the MBPs). Last night I unhooked everything, then hooked it all back up. Things worked again. This morning, both MBPs worked fine. Both went to an office and worked there, then back home again and working fine. So, maybe resetting things helped. But like I said, right now, both MBP's are working, but the blu-ray won't.
Thanks again for any ideas. My next step is to reset the TC, unless anyone has any other suggestions.

editing to add my TC configuration:
Wireless Mode: Create a wireless network
Radio Mode: 802.11n (802.11b/g compatible)
Security: WPA/WPA2 Personal
Channel 7 (this channel isn't used as much, checked with istumbler)
Connect Using: Ethernet
IP Address 70.36....
Connection Sharing: Off (bridge mode)
Configure IPv4: Using DHCP
Subnet mask: 255.255.255.0
hopefully this is enough info...
thanks again.

Sorry to ask a popular question but....I keep losing internet connection...

Afternoon,
I recently bought an iMac (about a month ago) - I am quite new to the Mac world and have posted a couple of questions previously. I am using Mac OS X version 10.7.2 - 2.5 GHz Intel Core i5 (although I'm sure you can see that from here?)
I have noticed that I lose internet connection frequently which hasn't particurly impressed me as I then browse Safari on my iphone without issues. I use Virgin broadband (20mb) although no one ever gets that much I know! ;-)
I am also on a wireless connection - yes I could plug an ethernet cable in but why should I be needing to? I'm a little annoyed as I've spent a lot of money on this computer which I do love dearly, however, I do understand that nothing is perfect and on the mega annoying side, my friends keep slating me saying "See? Told you Macs are crap...blah blah..."
This never happened when I did have a PC so why does this seem to happen with Macs?
The reason I bought a Mac was purely because it is a lovely machine, it is pretty and I did actually think that I'd be having pretty much null problems with one. I also am a bit of a photographer and the screen on this Mac is amazing and pretty awesome for editing my photos. My old Gateway laptop died of BIOS death and lasted a record breaking 6 years. Prior to that, I had another laptop which was crap and died after two years, then a PC before then which was unspeakably awful. Many friends of mine have macs that have been with them for 10 years minimum, this was why I decided to buy one, for longevity purposes!
Anyway, I am sorry to ramble on but, is there something that I can do about this persistent interruption of internet? Can I do something to configure my settings?
Would really appreciate thoughts, views and some help of course. ;-)
Thanks very much
Pandora

Sometimes it's an interference issue related to all the items that use 2.4Ghz frequency.
Quote from attached article:
If you experience less-than-optimal performance on your wireless network due to interference from other wireless devices, you may be able to reduce the effect of interference by changing to a different channel on your wireless network. Less-than-optimal performance may be characterized by low signal strength in the AirPort menu bar, slow connection to the Internet, or slow file transfers between wireless computers. Simply reset the AirPort base station and it will attempt to use the 2.4 and 5GHz channels with the least interference when it starts up.
http://support.apple.com/kb/HT1365
Also in your router, use WPA2 security. WEP doesn't work well with new Macs.
Regards,
Captfred

Keep losing internet connection

I keep losing my wireless internet connection even though my wireless network connection says it's workinig. Today I can't access the website for 192.168.1.1 to try to fix it. any help?

What is the exact model number and version of your router? Who is your ISP?

Safari Losing Internet Connection

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