Safari will not load completely, just the top line

safari will not open completely, just the top line appears. I have an Imac oper at 10.5.8

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Similar Messages

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

Do you mean that you did a soft-reset ?
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't fix it then try closing Safari via the iPad's multitaskingbar and see if it works when you re-open it :double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
After trying the above you could also do a soft-reset (even if this is what you've already done it might be worth trying after clearing Safari's cache and closing the app via the taskbar) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Have just loaded Safari 5.1. 4 times. It presents a blank page but will not load anything from the web.

Have just loaded Safari 5.1. 4 times. It presents a blank page but will not load anything from the web. What do I have to do to get it to work. It worked fine until the update was offered.

Funny thing, even this page was loaded and then quickly turned blank for me (I'm writing from Chrome).
Hope they fix it soon!

Just downloaded 10.7.2 on to my macbook pro and now my safari will not load pages.

I just upgraded from Snow Leopard to Lion...10.7.2 and not my safari will not load web pages...my interent is working fine...the safari acts like it is trying but generally cant load them. every once in a while it will be able to load a page. My other web browser is having no problem so this is specific to Safari. any advise would be greatly appreciated. thanks

You supply little pertinent about the MBP and the iPhone.
First... on the MBP... Click on the Apple icon.. Top left in Finder...
 > About this Mac > Version...what does it say?
Which iPhone and what is its' iOS Version.

HT4623 I updated my iPhone 5S to iOS 7.0.2 and iBooks will not load anything from the Store and Safari keeps crashing

I updated my iPhone 5S to iOS 7.0.2 and iBooks will not load anything from the Store- I cannot search or even view my purchases.
Also Safari keeps crashing. I have shut down the phone and restarted it twice and that hasn't helped. Any ideas?

Libellen wrote:
I updated my Iphone 5s with IOS 7.0.5
The Update would not have Installed if it was not suitable for your Device.
Libellen wrote:
... anyhowe the phone is now totaly "dead" and will not turn on
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

I have photoshop elements 10 and when I put the 1st disc in it will not load it just launches. I have gone through the step and troubleshooting in the manual but no dices please help.

I have photoshop elements 10 and when I put the 1st disc in it will not load it just launches. I have gone through the step and troubleshooting in the manual but no dices please help.

Hi,
You can download Photoshop Elements 10 from the link below and Install with the serial number,
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
Thank you

Tools/Add-ons, then the page will not 'load' symbel just keeps going round

the Add-ons page will not load, it just goes round a long long time and will not open,
WinXP, Avira AV, Firefox 6

By default the "Get Add-ons" tab is selected if you open the about:addons page (Firefox/Tools > Add-ons)<br />
That page tries to load content from the Mozilla server and that can take some time especially if the Mozilla servers are busy.<br />
You can click on the Extensions tab to see the installed extensions or one of the other tabs to see other installed add-ons.

My facebook page will not load properly just shows the text headings on page no graphics like there should be.

My facebook page will not load properly just shows the text headings on page no graphics like there should be.

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

My safari will not load in normal mode. I can load in safe mode only.

My safari will not load in normal mode. i can only load in safe mode.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 300 25 5120 KiB/s 1024 85 \\b% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[45]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')printf("%s (UID %s) is using %s '${p[$2]}'\n",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p ' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;} ' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' '/(sh|ng|ic)$/p' ' $3~/[0-9]:[0-9]{2}$/ { $4="";gsub(" "," ");gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}')print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/;END{if(NR<100)print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' '/\.(framew|lproj)/d;/plist:|:.+(M.+exec|scrip)/s/:[^:]+//p' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR<100)print "/System/"};' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a)print "CPU: "a;if(b)print "I/O: "b;if(c)print "Net: "c" (KiB/s)";if(d)print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' /lR/ { if($2<='${p[25]}')print $2;} ' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2.+/,"",a[n-1]);b=b"\n"$2" "a[n-1]" "a[n]" "$1;c=c$1;} END { d="sort";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF=int($NF/10240)} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L)f=f"\n\t"$0;} END { F=FILENAME;if(!F)exit;if(!f) f="\n\t[N/A]";"file -b "F|getline T;if(T!~/^(A.+ E.+ text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n\t...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' '/:/!p' ' /:/{$0="'"${p[28]}"'"};1;' ' $0;END { if(NR<100)print "com.apple.";} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status '-F bsd -k Sender kernel -k Message CReq "Beac|caug|dead[^l]|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN" -k Message Rne "Goog|SMC:" -o -k Sender fseventsd -k Message CReq "SL"' '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf} /usr/local/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n 'syscall::'${p[33+j]}':return {@out[execname,uid]=sum(arg0)} tick-10sec {trunc(@out,1);exit(0)}'";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP RSSI Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v[0]=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "${v[0]}" ]];};A'$((3+i))'() { v[0]=` while read i;do eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "${v[0]}" ]];};A'$((5+i))'() { v[0]=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "${v[0]}" ]];};';done;A7(){ v[0]=$((`date +%s`-v[3]));};B2(){ v[$1]="${v[0]}";};for i in 0 1;do eval ' B'$i'() { unset v[0];((v['$((i+1))']==0))||{ v[0]=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v[0]=` paste -d: <(echo "${v[$1]}") <(echo "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v[0]=`grep -Fv "${v[$1]}"<<<"${v[0]}"`;};C0(){ test "${v[0]}"&&echo "$_";};C1() { [[ "${v[0]}" ]]&&printf "${f[$1]}" "${l[$2]}" "${v[0]}";};C2() { v[0]=`echo ${v[0]}`;[[ "${v[0]}" != 0 ]]&&C1 0 $1;};C3() { v[0]=`sed -E "${s[0]}"<<<"${v[0]}"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D22 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;A1 4 19 11;B4 0 0 44;C3 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&D22 11 17 17 20;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 52 0;B4 0 5 54;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 52 6;B4 0 7 54;B3 4 0 22;A3 14 6 52 0;B4 0 8 54;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 53 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 53 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&D13 21 0 32 19;D23 14 1 48 42;D23 14 2 48 43;D13 14 3 49 5;D22 4 4 50 0;D13 4 5 32 1;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D23 22 9 37 7;B1&&D13 10 42 32 40;D23 20 42 32 41;D13 25 37 32 33;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;D22 32 31 43 38;B1&&for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;B1&&D22 29 35 46 39;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At or near the top of the results, there will be a line that begins with "System Version." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

My Safari will not load any secure website

Hello Everyone,
Recently my Safari will not load any secure webpage that I try to connect to, i.e.: Google, Gmail, YouTube, PayPal, but Safari will load insecure webpages that I have either bookmarked or that I manually type in their URL. Everytime I try and load one of these secure webpages like Google, i get the error "Safari can't establish a secure connection to the server www.google.com." I have searched through these threads and have tried a few of the remedies suggested, all to no avail. I've reset Safari, I've deleated all plug-ins, I've cleared cashes and history, I've removed all cookies and internet data, I've changed my Mac's dns to Google's 8.8.8.8 // 8.8.4.4, and still no fix. The problem even persists in safemode. Even the webpages I can load take forever to load. Just getting to this forum took nearly 3 hours as every page loaded took roughly 10-15 minutes. I am at a loss as to what could be causing this and how to fix it.
Any help on this would be greatly appreciated.
Thanks.
-Dave
Here are the terminal command code results that I was able to get:
Start time: 20:11:34 06/16/14
Model Identifier: MacBookPro8,2
System Version: OS X 10.9.3 (13D65)
Kernel Version: Darwin 13.2.0
Boot Mode: Normal
Time since boot: 3:11
Diagnostic reports
   2014-06-12 securityd crash
   2014-06-12 securityd crash
   2014-06-13 librariand crash
   2014-06-15 PluginProcess crash
   2014-06-16 Kernel panic
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
   2014-06-16 ocspd crash
Log
   Jun 16 20:03:21 disk0s2: I/O error.
   Jun 16 20:03:40 disk0s2: I/O error.
   Jun 16 20:04:00 disk0s2: I/O error.
   Jun 16 20:04:20 disk0s2: I/O error.
   Jun 16 20:04:39 disk0s2: I/O error.
   Jun 16 20:04:59 disk0s2: I/O error.
   Jun 16 20:05:19 disk0s2: I/O error.
   Jun 16 20:05:39 disk0s2: I/O error.
   Jun 16 20:05:59 disk0s2: I/O error.
   Jun 16 20:06:19 disk0s2: I/O error.
   Jun 16 20:06:39 disk0s2: I/O error.
   Jun 16 20:06:59 disk0s2: I/O error.
   Jun 16 20:07:19 disk0s2: I/O error.
   Jun 16 20:07:40 disk0s2: I/O error.
   Jun 16 20:08:00 disk0s2: I/O error.
   Jun 16 20:08:23 disk0s2: I/O error.
   Jun 16 20:08:43 disk0s2: I/O error.
   Jun 16 20:09:02 disk0s2: I/O error.
   Jun 16 20:09:22 disk0s2: I/O error.
   Jun 16 20:09:41 disk0s2: I/O error.
   Jun 16 20:10:02 disk0s2: I/O error.
   Jun 16 20:10:22 disk0s2: I/O error.
   Jun 16 20:10:49 disk0s2: I/O error.
   Jun 16 20:11:15 disk0s2: I/O error.
   Jun 16 20:11:34 disk0s2: I/O error.
kexts
   com.apple.driver.AppleIntelMCEReporter (104)
   com.apple.driver.AppleIntelHD3000Graphics (8.2.4)
   com.apple.iokit.IOBluetoothUSBDFU (4.2.4f1)
   com.apple.AMDRadeonX3000 (1.2.2)
launchd
   /Library/LaunchAgents/com.razer.rzupdater.plist
             (N/A)
   /Library/LaunchAgents/com.razerzone.rzdeviceengine.plist
             (N/A)
   /Library/LaunchDaemons/com.adobe.fpsaud.plist
             (N/A)
   /Library/LaunchDaemons/com.apple.aelwriter.plist
             (N/A)
   /Library/LaunchDaemons/com.ea.origin.ESHelper.plist
             (N/A)
             (N/A)
   Library/LaunchAgents/com.divx.agent.postinstall.plist
             (N/A)
   Library/LaunchAgents/com.spotify.webhelper.plist
             (N/A)
   Library/LaunchAgents/com.valvesoftware.steamclean.plist
             (N/A)
Startup items
   /Library/StartupItems/FanControlDaemon/FanControlDaemon
   /Library/StartupItems/FanControlDaemon/StartupParameters.plist
Bundles
   /System/Library/CoreServices/SecurityAgentPlugins/HomeDirMechanism.bundle
             (com.apple.SecurityAgentPlugin.HomeDirMechanism)
   /System/Library/CoreServices/SecurityAgentPlugins/KerberosAgent.bundle
             (com.apple.KerberosAgent)
   /System/Library/CoreServices/SecurityAgentPlugins/loginwindow.bundle
             (com.apple.securityAgentPlugins.loginwindowUI)
   /System/Library/CoreServices/SecurityAgentPlugins/MCXMechanism.bundle
             (com.apple.securityAgentPlugin.MCXMechanism)
   /System/Library/CoreServices/SecurityAgentPlugins/PKINITMechanism.bundle
             (com.apple.PKINITMechanism)
   /System/Library/CoreServices/SecurityAgentPlugins/RestartAuthorization.bundle
             (com.apple.securityAgentPlugin.RestartAuthorization)
   /System/Library/Extensions/AMDRadeonVADriver.bundle
             (N/A)
   /System/Library/Extensions/AMDRadeonX3000.kext
             (com.apple.AMDRadeonX3000)
   /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle
             (com.apple.AMDRadeonX3000GLDriver)
   /System/Library/Extensions/AMDRadeonX4000.kext
             (com.apple.AMDRadeonX4000)
   /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle
             (com.apple.AMDRadeonX4000GLDriver)
   /System/Library/Extensions/AppleIntelHD3000Graphics.kext
             (com.apple.driver.AppleIntelHD3000Graphics)
   /System/Library/Extensions/AppleIntelHD3000GraphicsGA.plugin
             (com.apple.driver.AppleIntelHD3000GraphicsGA)
   /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle
             (com.apple.driver.AppleIntelHD3000GraphicsGLDriver)
   /System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle
             (com.apple.AppleIntelHD3000GraphicsVADriver)
   /System/Library/Extensions/AppleIntelHD4000Graphics.kext
             (com.apple.driver.AppleIntelHD4000Graphics)
   /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle
             (com.apple.driver.AppleIntelHD4000GraphicsGLDriver)
   /System/Library/Extensions/AppleIntelHD4000GraphicsVADriver.bundle
             (com.apple.AppleIntelHD4000GraphicsVADriver)
   /System/Library/Extensions/AppleIntelHD5000Graphics.kext
             (com.apple.driver.AppleIntelHD5000Graphics)
   /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle
             (com.apple.driver.AppleIntelHD5000GraphicsGLDriver)
   /System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle
             (com.apple.AppleIntelHD5000GraphicsVADriver)
   /System/Library/Extensions/AppleIntelHDGraphicsGLDriver.bundle
             (com.apple.driver.AppleIntelHDGraphicsGLDriver)
   /System/Library/Extensions/AppleIntelHSWVA.bundle
             (com.apple.AppleIntelHSWFBVA)
   /System/Library/Extensions/AppleIntelIVBVA.bundle
             (com.apple.AppleIntelIVBFBVA)
   /System/Library/Extensions/AppleIntelMCEReporter.kext
             (com.apple.driver.AppleIntelMCEReporter)
   /System/Library/Extensions/ATIRadeonX2000.kext
             (com.apple.ATIRadeonX2000)
   /System/Library/Extensions/ATIRadeonX2000GA.plugin
             (com.apple.ATIRadeonX2000GA)
   /System/Library/Extensions/ATIRadeonX2000GLDriver.bundle
             (com.apple.ATIRadeonX2000GLDriver)
   /System/Library/Extensions/ATIRadeonX2000VADriver.bundle
             (com.apple.ATIRadeonX2000VADriver)
   /System/Library/Extensions/EPSONUSBPrintClass.kext
             (com.epson.print.kext.USBPrintClass)
   /System/Library/Extensions/GeForce.kext
             (com.apple.GeForce)
   /System/Library/Extensions/GeForceGA.plugin
             (com.apple.GeForceGA)
   /System/Library/Extensions/GeForceGLDriver.bundle
             (com.apple.GeForceGLDriver)
   /System/Library/Extensions/GeForceTesla.kext
             (com.apple.GeForceTesla)
   /System/Library/Extensions/GeForceTeslaGLDriver.bundle
             (com.apple.GeForceTeslaGLDriver)
   /System/Library/Extensions/GeForceTeslaVADriver.bundle
             (com.apple.GeForceTeslaVADriver)
   /System/Library/Extensions/GeForceVADriver.bundle
             (com.apple.GeForceVADriver)
   /System/Library/Extensions/hp_designjet_series.kext
             (com.hp.print.hpio.Designjet.kext)
   /System/Library/Extensions/hp_Deskjet_io_enabler.kext
             (com.hp.print.hpio.Deskjet.kext)
   /System/Library/Extensions/hp_fax_io.kext
             (com.hp.kext.hp-fax-io)
   /System/Library/Extensions/hp_Inkjet1_io_enabler.kext
             (com.hp.print.hpio.Inkjet1.kext)
   /System/Library/Extensions/hp_Inkjet2_io_enabler.kext
             (com.hp.print.hpio.Inkjet2.kext)
   /System/Library/Extensions/hp_Inkjet3_io_enabler.kext
             (com.hp.print.hpio.Inkjet3.kext)
   /System/Library/Extensions/hp_Inkjet4_io_enabler.kext
             (com.hp.print.hpio.Inkjet4.kext)
   /System/Library/Extensions/hp_Inkjet5_io_enabler.kext
             (com.hp.print.hpio.Inkjet5.kext)
   /System/Library/Extensions/hp_Inkjet7_io_enabler.kext
             (com.hp.print.hpio.inkjet7.kext)
   /System/Library/Extensions/hp_Inkjet8_io_enabler.kext
             (com.hp.print.hpio.inkjet8.kext)
   /System/Library/Extensions/hp_Inkjet9_io_enabler.kext
             (com.hp.print.hpio.Inkjet9.kext)
   /System/Library/Extensions/hp_Inkjet_io_enabler.kext
             (com.hp.print.hpio.Inkjet.kext)
   /System/Library/Extensions/hp_io_printerclassdriver_enabler.kext
             (com.hp.hpio.hp_io_printerclassdriver_enabler)
   /System/Library/Extensions/hp_Laserjet_io_enabler.kext
             (com.hp.print.hpio.Laserjet.kext)
   /System/Library/Extensions/hp_Officejet_io_enabler.kext
             (com.hp.print.hpio.Officejet.kext)
   /System/Library/Extensions/hp_Photosmart_io_enabler.kext
             (com.hp.print.hpio.Photosmart.kext)
   /System/Library/Extensions/hp_PhotosmartPro_io_enabler.kext
             (com.hp.print.hpio.PhotosmartPro.kext)
   /System/Library/Extensions/hp_psa640_io_enabler.kext
             (com.hp.hpio.hp_psa640_io_enabler)
   /System/Library/Extensions/hp_qc_io_enabler.kext
             (com.hp.hpio.hp_psa530_630_io_enabler)
   /System/Library/Extensions/RazerHid.kext
             (com.razer.common.razerhid)
   /Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin
             (info.emagic.driver.unitor)
   /Library/Audio/Plug-Ins/HAL/AirPlay.driver
             (com.apple.audio.AirTunesHALPlugin)
   /Library/Audio/Plug-Ins/HAL/AppleAVBAudio.driver
             (com.apple.audio.AppleAVBAudio)
   /Library/Audio/Plug-Ins/HAL/BluetoothAudioPlugIn.driver
             (com.apple.audio.BluetoothAudioPlugIn)
   /Library/Audio/Plug-Ins/HAL/iSightAudio.driver
             (com.apple.iSightAudio)
   /Library/Internet Plug-Ins/Default Browser.plugin
             (com.apple.DefaultBrowser.PlugIn)
   /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
             (com.divx.DivXBrowserPlugin)
   /Library/Internet Plug-Ins/Flash Player.plugin
             (N/A)
   /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
             (net.telestream.wmv.plugin)
   /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.webplugin
             (net.telestream.wmv.webplugin)
   /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
             (com.apple.plugin.iPhotoPhotocast)
   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
             (com.apple.java.JavaAppletPlugin)
   /Library/Internet Plug-Ins/OVSHelper.plugin
             (com.divx.OVSHelper)
   /Library/Internet Plug-Ins/Quartz Composer.webplugin
             (com.apple.QuartzComposer.webplugin)
   /Library/Internet Plug-Ins/QuickTime Plugin.plugin
             (N/A)
   /Library/Internet Plug-Ins/Silverlight.plugin
             (com.microsoft.SilverlightPlugin)
   /Library/Internet Plug-Ins/Unity Web Player.plugin
             (com.unity.UnityWebPlayer)
   /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle
             (com.apple.QuartzComposer.iTunesPlugIn)
   /Library/PreferencePanes/DivX.prefPane
             (com.divx.divxprefs)
   /Library/PreferencePanes/Fan Control.prefPane
             (com.lobotomo.FanControl)
   /Library/PreferencePanes/Flash Player.prefPane
             (com.adobe.flashplayerpreferences)
   /Library/QuickTime/AppleMPEG2Codec.component
             (com.apple.AppleMPEG2Codec)
   /Library/Spotlight/iBooksAuthor.mdimporter
             (com.apple.MDImporter.iBooksAuthor)
   /Library/Spotlight/iWork.mdimporter
             (com.apple.MDImporter.iWork)
   /Library/Spotlight/Microsoft Office.mdimporter
             (com.microsoft.MDImporter.Office)
   Library/Address Book Plug-Ins/SkypeABDialer.bundle
             (com.skype.skypeabdialer)
   Library/Address Book Plug-Ins/SkypeABSMS.bundle
             (com.skype.skypeabsms)
   Library/Caches/com.apple.Safari/Extensions/DivXHTML5.safairextension
             (com.divx.DivXHTML5)
   Library/Widgets/TWCi.wdgt
             (com.weather.widget.Forecast)
dylibs
   /usr/lib/dtrace/libdtrace_dyld.dylib
   /usr/lib/libgmalloc.B.dylib
   /usr/lib/libruby.2.0.0.dylib
   /usr/lib/libXplugin.1.dylib
Font issues: 8
DNS: 8.8.8.8 (static)
Wi-Fi
   link auth: none
Restricted files: 56
Safari extensions
   DivXHTML5
Widgets
   TWCi
Elapsed time (s): 1905

You may have more than one issue, but the most important one is that your internal hard drive is failing, or there is some other hardware fault.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

Comcast will not load completely

I need more help about making comcast work. I have read almost all the questions and responses to the comcast website will not load completely. It will go as far as log-in/password site but will not load the message page.
Interestingly, I have a mac at home at work. I have the problem at work but my Mac at home is working perfectly.
I have tried to use every suggestion possible and no resolution.

Hi,
Are you using DNS #S in the TCP/IP tab DNS Servers field, in Network?
below #'s from the portforward page- http://www.portforward.com/networking/dns.htm
Comcast (pick the nearest!)
68.87.66.196 Comcast (national) Primary DNS Server.
68.87.64.196 Comcast Secondary DNS Server.
68.57.32.5 (Virginia)
68.57.32.6 (Virginia)
216.148.227.68 (Denver, Colorado)
204.127.202.4 (Denver, Colorado)
68.42.244.5 (Taylor, Michigan)
68.42.244.6 (Taylor, Michigan)
68.62.160.5 (Huntsville, Alabama)
68.62.160.6 (Huntsville, Alabama)
68.87.96.3 (Pennsylvania)
68.87.96.4 (Pennsylvania)
Have you tried deleting all comcast cookies?
Under Safari menu, Safari Preferences->Security tab...?
Alternately....
Home~/Library/Cookies folder/cookies.plistmove the cookies.plist to the trash
Click on the Finder's Icon in the Dock.
In The Finders window, sidebar, click on the Home icon
(if Finder prefs. are not set to open home)
Home~/Library/Caches folder/Safari cachemove the safari cache folder to the trash.
Do a restart of your mac.
Does that help any?
Eme'~[)

Safari will not load pages

Safari will not load web pages, any suggestions???

I've the same problem, Facebook is the only page that load... don't know why !
I'm on Lion 10.7.3 and I even deleted all folders like /Users/XXX/Library/Safari or Internet Plug-ins
I reinitialized Safari too, empty the cache... nothing works !
This is just outrageous ! Does Apple will respond to that ?!!!!!
I switch to Firefox and for now it works perfectly ! ....

Cannot update software and safari will not load

I keep geting this - Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again.
But i am connected to the internet fine. I have tried for days, as Safari will not load the home page, or any other, it just hans so i thought updating would help.
I have tried moving the plist onto the desktop and tried again but that has not worked.
Running Snow leopard 10.6.7
any help appreciated.

Install each update separately. I got iTunes and Remote Desktop to update, but still cannot get Safari to update. When my Mac is supposed to restart, I just get logged out. Am searching the boards to find an answer….

Safari will not load webpages

Safari will not load web pages. The browser hangs and stops loading completel and will not connect to the internet, even though I am perfectly connected to wifi...so I know it's not the wifi that's a problem. I have looked through multiple forums for troubleshooting safari to no avail.
I know for a fact that the problem lies within safari SOMEWHERE, and since the only way for me to connect to the internet is through safari (i'm on a school network that doesn't allow me to connect to any other web browsers), I can't run any updates, reinstall safari, download any programs, etc.
I'm totally stuck in a rut and I don't know what to do...help!

Launch the Terminal application and copy or drag -- don't type -- the line below into the window:
curl -I http://www.apple.com
Press return. You should get several lines of output below what you entered, starting with this:
HTTP/1.1 200 OK
Is that what you get?
Safari will not load webpages
I figured out a way to drag the link into the terminal application, and I did get lines of output starting with HTTP/1.1 200 OK

SAFARI WILL NOT LOAD GMAIL

Safari will not load gmail unless I go to my router, power it off and power it on. Gmail will then load in a flash ... for about an hour and then progressively take longer until it will not load at all. I've taken it to a "specialist" for a clean-up and he found no problems. Can anyone help?

Do you get an "-5990 error" ?
I started having this problem after installation of Security update 2006-007 and as long as I know, the only way to fix it is:
1) Go to Library>Receipts and send 'SecUpd2006-007Ti.pkg' to the trash
2) Repair permissions with disk Utility
3) Re install Mac OS X Combo Update 10.4.8
4) Insert the original TIGER CD and go to install Mac OS X. Your computer will restart from the CD.
5) Go to Utilities>Disk utilities (on the Menu Bar) and repair permissions of Macintosh HD. After doing this, verify your HD and if necessary repair it.
6) restart again your computer from the Hard Disk
7) launch Safari and try to enter your gmail account.
Now all must run OK.

Safari will not load completely, just the top line

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