Safe mode reboot

I have rebooted holding down shift key, but still not working n showing grey Apple logo n spinning. Pls kindly suggest to reboot.

OS X will install over the top of the current OS (in most cases) so you do not have to reformat the hard drive. However if the OS version being installed is older than the OS version on the computer you'll have to reformat the hard drive. Also in some cases where your computer doesn't reboot reinstalling the OS doesn't fix the problem. This is why TimeMachine is such a good idea. If your computer is frequently backed up restoring results in little to no data loss.
If you don't have a recent backup and data loss if a problem then your other recourse is to download OS X and install it on an external drive. You could then boot with that drive and copy your data before formatting the internal hard drive. It is actually a very good idea to perform two backups on two different external drives. One with TimeMachine and the other with cloning software such as SuperDuper! or Carbon Copy Cloner. While TM backups aren't bootable, clones are. The clone hard drive can be used to start the computer and then copy files if no recent backup exists (and the internal hard drive is still usable).

Similar Messages

  • Can anyone ID this problem? Finder icon started bouncing, unresponsive, now Safe Mode reboot stops 1/3 in and shuts down iMac. Virus?

    This started yesterday. I switch on the computer, go into my User account and the Finder icon was bouncing in the deck while a window flashed on about Restoring Windows though you could never click on it because...it kept flashing. The folders on my desktop disappeared so I went into a secondary user account and opened it to find a virus scan. That user account had no issue with the bouncing Finder icon. I downloaded ClamXav and ran it but that being a rarely used user account, it found nothing infected. I went back in in Safe Mode and was able to see my invisible files but the Finder being unresponsive, I could basically only look at them. Also, I couldn't activate ClamXav after downloading it in that user account. All it did was allow me to see my files.
    This morning, while I switched on the computer the Safe Mode came on without me holding down the Shift key. Sadly, it didn't get past the third of the little progress bar before shutting down the computer. This happened trying to open either user accounts. I'm shut out. I'm so shocked this happened. I called the ISP and he said everything was normal at his end, naturally in spite of a lot of freezing and not allowing more than one device on wifi at a time. This is an upgraded Internet service after moving to a new place. Otherwise for the few moments it lights up to show me the two users at log in, nothing is visually wrong.
    If this has ever happened to anyone, please enlighten me. I've called a Mac repair shop and expect to bring my iMac in. It's barely two years old. : (

    When posting in Apple Communties/Forums/Message Boards.......It would help us to know which iMac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
    CLICKY CLICK-----> Help us to help you on these forums
    ***This will help in providing you with the proper and/or correct solutions.***

  • Safe mode reboot with wireless keyboard?

    Is there a way to do this?

    Bob,
    Apple Wireless Keyboard and Mouse: Frequently Asked Questions will answer your question: Question 6: Can I use the Apple Wireless Keyboard to start up from CD, start up into Open Firmware, or start up in Safe Mode?
    Answer: If your computer has built-in Bluetooth or the D-Link DBT-120 (Rev B2 or later) adapter, you can use the Apple Wireless Keyboard and Mouse to initiate most startup commands. See "Mac OS X: Keyboard Shortcuts".
    Pressing the eject key as the computer starts up does not eject a disc from the disc drive the way a wired keyboard does. To eject a disc at startup, hold down the mouse button.
    Note: In Mac OS X 10.4.2 or earlier, you can use a wireless keyboard to start up in Single-User mode or in Safe Boot mode, they will not work once the computer is started up in these modes. To continue in Single-User mode or in Safe Boot mode, use a wired keyboard and mouse. Download and install the Mac OS X 10.4.3 Update or later to be able to use an Apple Wireless Keyboard in single-user mode.
    If you find that you are unable to use key commands at startup, make sure you have installed the latest Bluetooth firmware update, and that you are using a supported Bluetooth adapter. See document 86493, "Apple Wireless Keyboard and Mouse: About the Bluetooth Firmware Update".;~)

  • Next steps after safe mode reboot?

    I followed the suggestions of the community and was able to restart my mac pro laptop in "safe mode."
    After removing some files I thought might be problematic via "secure empty trash" I attempted to restart the mac.
    Unfortunately, now it only restarts in "safe mode" which blocks me from using wifi.
    Are there any utilities or programs I can run to check for corrupted files?
    Thanks,
    jae

    Read this: http://support.apple.com/kb/HT1564?viewlocale=en_US

  • OSX Mountain Lion 10.8.4: imessage works fine in safe mode, but not in "normal" mode. Any hints?

    My iMessages does not work in "normal" startup, but it works perfectly in safe mode.
    Any hints?
    I have the same problem on a MacBook Pro 17" and on a MacAir 13" mid 2011.
    On my MacMini, iMessage work's fine.
    I'm using same apple ID on all 3 devices.
    Before update to 10.8.4, i had no problems.
    FaceTime also stopped working after update to 10.8.4.
    Thanks in Advance,
    Lars O.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac. 
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing. 
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects. 
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands. 
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply. 
    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Triple-click the line of text below on this page to select it:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit 
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
    Step 2 
    Repeat with this line:
    { sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit 
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. 
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step. 
    Step 3
    { launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit 
    Step 4
    ls -A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit  
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting. 
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit 
    Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output. 
    You can then quit Terminal.

  • Keyboard does not connect - have narrowed to a software issue as it works in safe mode, but do not know how to resolve the software issue

    I was in the process of connecting a Razer Blackwidow USB keyboard to my iMAC and something went wrong.
    The new keyboard doe not respond and now my bluetooth keyboard does not work either. No connectivity whatsoever.
    I've tried a number of things, including resetting the PRAM / NVRAM and SMC (interesting that the computer responds to the keyboard commands that are required to reset the PRAM). I also checked all the universal access setting to make sure nothing was interfering with normal keyboard operation.
    btw, blutooth seems to think the keyboard is connected I get a gree light. I can even go through the process of unpairing and pairing and it allows me to type in the numberical code to pair the keyboard, but after that, it still does not work.
    When I start the machine in safe mode, the keyboard works fine. So I've narrowed this down to a software problem. I tried to go to another user account to see if it's just associated with the current user, but since I have no keyboard connection at all, I can't type in a password, so that's no good.
    I've eliminated a number of applications that I have recently installed (including the Razer set up app) that might interfere with keyboard operation, but no luck.
    Any suggestions on how to go about tracking down this software issue?
    Thanks - musikman7

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” (without the quotes) and press return. You should then get a new line ending in a dollar sign.
    Step 1
    Copy or drag — do not type — the line below into the Terminal window, then press return:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
    Step 2
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
    This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
    Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
    Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
    You can then quit Terminal.

  • No Internet, only in Safe Mode

    Hello,
    I have following Problem with my Mid 2011 iMac on Moutain Lion.
    When i start at the normal Mode, Safari says it can't for i.e. connet to www.google.at ( this is for every webpage), non of my other programms can connect to the internet.
    When i start the assisstant and a diagnostic, it says that everything is fine, "pc is connected to the internet", when i ping at www.google.at, it works everything is transmitted and received.
    When i pull-out the ethernet or wifi and want to use safari, it recognizes, that there is no network and suggests my a diagnose, so my os recignizes a difference between "cant connect to internet" and "really isnt connected to internet".
    I have the same settings since i bought my mac and everything was the same since then and started going insane since yesterday 4 pm.
    At this moment i left my mac, but didnt shut down, before that i have done 2 things, my iphone was synced but went in auto-lock so wifi was deactivated and my itunes on mac didnt find it, so i released it inside of itunes and before that, got some error that my itunes cant find my iphone.
    And i deleted my icloud account in mail.app  because imap and smtp dindnt work since 22. Sept., i cant activate Mail in my iCloud Controlpannel, it says i have to setup mail in my mailapp, when i start add it in maillapp, it says imap and smtp server doesnt respond. But this is another problem, maybe?
    So when i came back after i left my mac, since then osx cant connect to the internet, but has a connection, so it must be blocket, because pinging works.
    So i tryed to delete Little Snitch 3, with Appcleaner but i still have the icon in my menubar, so some files maybe still are on my system maybe some of those which cause this error, i also deleted avast.
    Another programm i have installed is GlimmerBlocker, the AppleSupport told my i have to try a clean delete of those 3 programms with maccleaner os x Firewall is not activated.
    My question is, could there be another know issue cause this, where can i else look for the couse of that problem, could it be a malware?
    Thank you

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac. 
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing. 
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects. 
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands. 
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply. 
    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Copy or drag — do not type — the line below into the Terminal window, then press return:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' 
    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”. 
    Step 2 
    Repeat with this line:
    sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}' 
    This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning. 
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step. 
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}' 
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null  
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting. 
    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null 
    Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output. 
    You can then quit Terminal.

  • MacBook Pro has a grey screen with circle and slash and will not start up or start into safe mode.

    MacBook Pro has started to get a grey screen with circle and slash and will not start up or start into safe mode.  This happened once previously, however, it allowed a safe mode reboot and then worked for a week or so.  While utilzing the machine, it started with the spinning beach ball for about 5 minutes, went into a shut down mode and then rebooted and came back up with the grey screen with a circle and slash after a few minutes.  For the past three days it has been stuck and will not allow it to boot into safe mode.  Any idea or suggestions?

    Try starting the MBP with the OPTION key down.  If you see two HDD icons, select the recovery Icon.  From the 4 option menu, select Disk Utility.  Select Disk Utility>First Aid and run Verify and Repair. 
    If you cannot get into the recovery partition, make an appointment at an Apple store genius bar.
    Ciao.

  • In updating FF, message says to restart to complete previous upgrade. I reboot, with same message. Attempted to uninstall. Same message, even in Safe Mode.

    I tried to update Firefox and repeatedly get this message: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now? " If I click no, nothing happens. If I click yes, it reboots, and I get the same message all over again. I have tried to uninstall the program and get the same message, even in Safe Mode. I tried to start with a previous system configuration, but the computer would not give me any previous configuration dates. I am using XP, and I deleted Internet Explorer, so I cannot access the Internet on that computer. I have tried to install the update by downloading the upgrade on a different computer and transfer it on a flash drive, but I got the same results. If I go to Control Panel/Add or Remove Programs, it says I have Firefox Version 13.0.1. For approximately 6 months previous to this incident, I have been getting a message when I load Firefox, that says that it could not install an attempted update. If I clicked okay, at least it would still run the old version. Now it won't even do that.

    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    *Help > Troubleshooting Information > Profile Directory: Show Folder
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup

  • After reboot firefox won't start. runs in task manager, but won't pop up. reset, safe mode and uninstall/re-install won't help. ok if no reboot.

    win7 Pro. has been running firefox ok. but lately with 25 and now 26, the firefox won't start. I can see firefox is running in task manager. but it just won't pop up.
    if I download it again and install it, it will run, but every time I reboot the system, it just won't run again.
    try: reset, safe mode, uninstall & reinstall, new/clean profile, none of those work.

    There may be a corrupted file on Firefox.<br>
    Please attempt to perform a clean reinstall. <sup>[https://support.mozilla.org/en-US/kb/forum-response-clean-reinstall (More Details)]</sup> This is different than a regular uninstall.
    If a clean reinstall does not fix the issue, please try starting your operating system in safe mode.<br>
    To do so, please do the following:
    #Ensure that your computer is shut down completely
    #Press the power button
    #Tap the <code>F8</code> key repeatedly before the Windows logo and startup screen is displayed
    #Select Safe Mode With Networking for the advanced startup options list
    Please report back with the results of both solutions.

  • T510: Can't load Windows 7, Keeps rebooting only works in safe mode

    Trying to get my T510 up and running after my W520 went DOA after a bios update.  When i power on the laptop it tries to load Windows 7 then goes into a rebooting loop.  I can get into safe mode with networking just fine without issues, so i figured it was a display driver problem.  In safe mode I unstalled the Nvidia drivers and tried to reboot but still got the same issue.  I went into the BIOS to see if I could disable optimus and use just the intel GPU, but I don't even see a setting for disabling it or reference to the NVidia GPU at all.  I'm positive it was there before. 
    I've swapped hard drives and memory modules out.  Even tried to do a fresh install of Windows and it still won't load.  I'm out of ideas.  Any help would be greatly appreciated.  Thanks.

    Try and applied the machine updated in Safe mode. It usually works. If your install is from MS DVD then be sure all the foundation software is installed. Chipset tool especially and build from there.
    You could also run the memory diagnostic after booting from the MS Windows 7 DVD. Eliminate a bad memory module. (If you have two) take the first on out and move the second one into the first slot. See if its stable, remove and insert the other SODIM into the first slot. Why, normal mode is very intense on RAM and also address a lot more memory.
    T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
    Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
    Windows 7 Home Prem - 64bit w/8GB DDR3

  • I'm running Firefox 7.0.1 and since the September 30 security update I can no longer unzip zipped files unless I reboot my computer first or run it in Safe Mode. Can anyone help me roll Firefox back to before the update?

    I regularly download zipped files from Survey Monkey. Since the latest security update, the zipped files download to my computer, but when I try and unzip them I get a message telling me the file is in use by another application. If I reboot, I can unzip the file, or if I'm in Safe Mode when I download the file it unzips fine.
    I have tried three different unzip apps and all have the same trouble. Everything was working well after the September 5 update.
    I'm running Windows XP with McAfee antivirus, Spybot, Ad-Aware and Malbytes Anti-malware. All are up to date.

    The URL below is to Adobe's Acrobat update page.
    There you'll find each of the incremental updates to Acrobat 10.
    They must be installed one at a time in sequence. 
      http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
    Now, if after attempted updates fail then you'll need to speak with your IT Department.
    You need your install of Acrobat 10 updated to dot version 10.1.7.
    Be well...
    Message was edited by: CtDave

  • My iMac won't reboot in safe mode.  Tried shift shift r and all the other options just apple and sinning wheel

    I cant boot my imac in safe mode.  The apple appears and the spinning wheel on low light screen and stays like that.  Waited over an hour. Have used shift and shift r keys and done all the other ways I can find all with same result. This mac has been a problem ever since I installed mavericks.  I have had to reload mavericks on several occasions but this time cant access disc etc.  Any ideas?

    You should still have the original OS disc that came with your iMac.
    If so, pop that into your disc drive and hold down the C key as you reboot. It should be able to run the OS installer from that disc.
    Go into the options/window menu and choose Disk Utility. Verify the hard drive and repair it.
    See if that will help.

  • Upgraded itunes now XP SP3 computer continually reboots even in safe mode

    I don't understand how a software program can be written by a leading-edge professional company and cause a computer's operating system to crash.  I have Windows XP, 32-bit, SP3.  I plugged my iPhone 4S into my computer for the first time to upload some songs from itunes.  iTunes stated that I must update iTunes to work with the iPhone.  Since I have had trouble every single time I have updated iTunes, I considered not updating, but I figured having songs in my iPhone was something that was worth having to possibly recreate my iTunes library for once again, since the library had been corrupted by every previous iTunes upgrade.  So I chose to upgrade iTunes.  Well, the last thing I saw my computer display was that iTunes upgrade was complete and now I would have to reboot my computer.  The first reboot presented me with the "something occurred the last time windows started" screen where I could choose to start windows normally, which is odd because there had been no problem with the last reboot.  I selected "start windows normally".  Very quickly I was presented with some kind of blue error screen that quickly disappeared and the computer automatically restarted itself.  I selected "use last known good configuration" the second time around.  Same thing, very quick blue error screen that there is not enough time to read one sentence followed by automatic restart.  Same thing when I selected start in safe mode.  I have a suspicion that this is some kind of purposeful programming on Apple's part to make me as a Windows user think Windows is unstable and a poor product so I will go out and buy a Mac.  Well, no, unless anyone has any suggestions for me to recover by Apple's poorly written iTunes software, I will just reload Windows, reload the latest version of iTunes for the final time.  The next time iTunes requires me to update to use one of their new products, I will return the new product to the store and find another product to take its place.  I would appreciate any suggestions any other users have.  I am pretty disgusted right now.

    I'm having a similar issue.  I can play my videos in quicktime 7.74 but not in iTunes version 11.1.3.8

  • After reinstalling MAC OS 10.6.8, config the permissions to read/write/no access, my MacMini [mid 2010] refuses to reboot. I tried to reboot in safe mode with fsck, but after the steps to be taken, it says fscs not done, root device is read only

    After reinstalling MAC OS 10.6.8, I config the permissions to read/write/no access, my MacMini [mid 2010] refuses to reboot. I tried to reboot in safe mode with Command+S and fsck, but after the steps to be taken, it says fscs not done, root device is read only. I also tried to bypass the Mac firmware password by taking one Ram card out and reboot the macmini while holding COMMAND+OPTION+P+R. But no luck. The macmini is not able to see the mac OSX installation CD.
    Please help ??

    f.fromleiden wrote:
    After reinstalling MAC OS 10.6.8, I config the permissions to read/write/no access, my MacMini [mid 2010] refuses to reboot.
    How and where did you change which permissions? And what was the goal?
    Do you have a complete backup of your system? and more importantly data files?
    What happened that prompted the need to reinstall the 10.6.8 update?
    The immediate road forward would be to boot from the optical drive and revert the changes you made.
    What happens when you boot with the install cd and hold down C or hold down the option key?
    [Off topic: I've been to Leiden a few times ]

Maybe you are looking for

  • Problem invoking a web service from soa11g BPEL.

    Hi , I am trying to invoke a web service from soa bpel 11g composite. We have the wsdl, wsdl URL of the web service along with the user name , password credentials. Initially w/o any WS policy attached and testing the composite, it fails with the bel

  • How to show multipe records on a single record

    Hi all, I have a query which can contain 1 or Many records for each S.WAS_NO or APPL_NO even. A new record is created when the APPL_STATUS changes and a timestamp is created in APPL_STATUS_CHANGE_DATE. select distinct        S.APPL_ID,        S.WAS_N

  • How can I connect to an oracle database remotely using telnet in DIAdem?

    I need to query an oracle database on a remote server and store the result back in DIAdem. Does anyone know how to telnet through diadem and return the result?

  • Usb, firewire, bluetooth all do not work

    I downloaded the most recent update for my OS X tiger software, and ever since the download my bluetooth mouse won't pair with the computer, I can't use my usb jump drive, my ipod is not recognized, and I can't download .dmg files because after they

  • How can I enter my passcode after a restore?

    I recently reset my Network Settings but when the iTouch rebooted it said that iTunes cannot read the iTouch because the passcode is enabled. The only screen I see is the USB wire to iTunes display, cannot unlock passcode.