Sales person in the service call report

Hello
I am using PLD to make a new layout for the service call report. I would like to add a column with the sales person of the customer. I have already added the field from the table, but i just get a blank column.
Does anyone know how I can do it?
Thanks
Jacobo

Hi Jacobo,
We cannot select the OSLP table in the list of tables available without using Alt+click. Please reconfirm if you have used this. Since OSLP is not available, you cannot include the Sales Employee column in the report.
One workaround is to set the sales employee name in one of the unused fields on the Service call form (like problem type, call type etc). Just rename and define the sales employees here as well. You can even use Formatted search to update this field for change in BP code.
Since this column is already available in the Service call reports, you can easily rename the columns and use the reports as-is without much customisation on PLD.
Hope this helps.
Regards,
Hamsa

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Sales person in the service call report

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