Same BP number for two different users

Recently we are facing an issue where user is not able to do transactions in SRM portal due to some error. We checked and found it is due to BP issue. Same BP number has been assigned to other user too.
How is it possible? How can be this issue rectified?
Any suggestions on the same are appreciated !!

Hi Saurabh
Can you check the options below to see if it helps ..This issue crops up sometimes due to some overlapping data in the HR system ..
1. In BP go to relationships and delete the relationship which you dont want ..
2. In Report HRZLYSYNC click on repair and see if it updates the changes ..
Hope that helps a bit
Regards
Vinita

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