Same music store problem

I have had the same music store problem for at least 2 maybe 3 days - it doesnt seem to stay 'connected'.I cant get to the songs.

Me too! Exactly the same, for the past two days. Music Store opens, then it keeps "accessing music store" forever. Anyone got any ideas?

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Music Store Problem

I am having an issue when I perform a search in the music store. I key in the band I want to search for and "accessing music store" comes up and it looks like everything is fine. Then I get a message saying that "iTunes has encounted a problem and needs to close. We are sorry for the inconvenience" Then I send an error report. I have rebooted and am having the same issue.
Any advice you can give will be appreciated.
Thanks!

Hello again, Debiedee! And gsulliv, welcome to Apple Discussions.
Here is a very comprevensive post that Buegie made a couple months ago on the topic "iTunes encountered and error and needs to close-help!!"
I suggest reading it through, and doing those steps because, as you can read, it helped several people that posted on that thread.
Hope this reference helps you both!

Error 502 Music store Problem

Two days now, trying to connect: There was an error in Music Store. Could not purchase "unknown". Please Try again later.
Any clues to fixing this ?
Thanks,
Kim

I'm having the same problems. It started a couple of days ago when I was unable to download songs from my shopping cart. When I pressed the 'Buy Now' button, I received a 502 error. iTunes did not download my music so I tried again...then again...and again. Still nothing! I was concerned but figured there was a temporary problem. Later, I checked my email and I was astonished to find several PayPal receipts for my purchases at the iTunes store!! What a mess! Apparently when I pressed the 'Buy Now' button I was actually purchasing the songs even though I was never able to download them! I contacted support and they kindly refunded everything (which totalled over $50) without an explanation as to what happened or what an error 502 was! Tonight I tried again (thinking it was just a fluke) and received the 'credit card orders cannot be processed now...' error. Not sure what's going on. I never had this problem before. I hope they correct this soon.

MUSIC STORE PROBLEM RIGHT?

Once again I have upgraded to a newer version of iTunes and once again same problem happens. The music store is unaccessable. It usually takes a day or two till you can access it. Apple seriously needs to fix this problem.

I have upgraded and can't access the music store. my app crashes each time it tries. i've downloaded the software twice with the same problem each time. no virus protection active or anythingelse to interfer. can we have a step by step to solve the problem?
frustrated.

Itunes\Music Store Problems -Any Help Appreciated

Recently apple gave us (yes gave) a new intel Imac, after about 4 repairs to the mainboard and PSU on our 1 year old G5 Imac. Needless to say we were quite happy. Well after about 2 weeks and I think this coincides with a couple of the recent updates, Itunes started to randomly lose songs. they would deauthorize randomly and then increment the same. Well we resorted to contacting apple (under apple care now...) They have been no help nor has itunes\music store support. To their credit they have been willing to deauthorize the computes on the account 5 times in as many days. Although the emails asking the same questions over and over are quite frustrating. Currently the symptoms are:
1) Random incrementations on authorizations for one computer
2) Out of Memory error when you try to authorize until 5 authorizations are reached
3) Music Store -50 error
I have checked our router and cable modem etc no problems there, I can turn off the hardware firewall and no changes are had. I don't have any suspect software running, and have removed any itunes related widgets etc. Most recently I have rolled back itunes to 6.04 but still no dice. My wife (whose computer this is) is at her wits end as she is a tried and true "mac-girl" and has managed to convince almost everyone we know to switch or at least grab an ipod and go.... Needless to say she is currently regretting that... If anyone has any ideas please let me know I am currently sitting on $300+ of music I can't even get burned to CD or listen too. Apple tech support etc has been pretty worthless and it seems like these errors are rampant atm, you would think a "We're working on it" would be coming. Oh well Thanks in Advance.
Ben S.
Intel IMac Mac OS X (10.4.7)

I did repair the permissions as I have learned you are suppose to. The firmware should be up to date as well. With regards to a b\u when the G5 was acting squirrelly the last thing I did was purchase an external HD to ensure that we ddidn't lose the music. Is the common problem the 10.4.7 update or the Itunes 6.05? I have rolled back to Itunes 6.04 but haven't touched the OS. It's not something I really want to do but at this point will try almost anything.
BCS

N5800 XpressMusic, Music store problem

Hello,
I have a problem with phone music store applications. After i start music store i can't login or go to main page because when i press those buttons i get error "Music store: Unable to perform operation" Tried to do hard reset and update firmware again with no help. FW: 40.0.005.
I think this problem came with this new V40 firmware or shortly after that when i lost email notification from shortcut homescreen.
Is there anything what i can do to repair music store?
Solved!
Go to Solution.

If you are convinced that it's not a network problem, then you could try a factory reset, its like the 7370 reset only a little more agressive, it will wipe everything, other than the firmware.
I believe its power off, hold down RED, Green and Camera Buttons whilst powering up to the hands logo.
Be warned though... this will put your phone to the state it would have been had it been a brand new one.

Connection to Music Store problem

After installing iTunes 6.0.1 on my iMag G5 I've problems to connect to Music Store (Italy). The most of times I cannot connect and the program do not show errors, other times there is a timeout error connection, when I connect the connection is very very slow. The connection to all other sites are quick as usual with my ADSL line.
I look in forum to solve the problem but found nothing useful.
Now I wait for iTunes patch or upgrade, may be I return to use LimeWire.

You have to follow the directions given in a number of the other posts about getting into MSConfig.
Go to the start menu, select Run and in the dialog box under Run type MSConfig.
This takes you to the config panel.
What I think is happening is that there are certain drivers loading in your system at start-up which are conflicting with the iTunes Music Store software.
In msconfig, on the general tab, select selective startup.
Go to Services and check the box that says "hide all microsoft services" this will give you a screen which shows only the third party start-up items. Uncheck all of the items and leave only the iPod Service box checked.
Then go to the start-up tab and uncheck everything. Then check QTTask and iTunes helper.
Restart your machine and check to see if you can connect to the Music store. If so you have turned off the conflicting process. You can go back in and add items 1 at time until you find you can't hook up to the music store - then you know what the conflict was. For me it was the D-Link utility.
All you are doing is trying to isolate the one start-up item thatt is causing the conflict.
This is a time-consuming process with start-up, reboot, shut down, etc. But it is worthwhile and at the end of it you have isolated the cause of the problem.
Good luck.

Suggestion for Music Store Problems

After installing iTunes 5 I lost my connection to the Music Store and went through loads of hassle with my router, firewall etc. to try and solve it.
This is what worked in the end, for me:
*PLEASE READ RIGHT THROUGH, AND DON'T DO ANYTHING UNLESS YOU FEEL CONFIDENT AND HAVE ACCESS TO A RECENT BACKUP OF YOUR SYSTEM*
Uninstall iTunes, don't restart yet
Uninstall Quicktime, don't restart yet
Search in Windows Explorer, including hidden files/folders, for folders called Apple Computer and delete
Search in Windows Explorer, including hidden files/folders, for folders called Quicktime and delete
Run regedit and delete the entries for Apple Computer Inc. from HKEY LOCAL MACHINE and HKEY CURRENT USER
Use a program like Advanced Uninstaller http://www.softforall.com/Utilities/Uninstallers/AdvancedUninstaller_PRO200309150005.htm
to delete temp files and repair the registry
Then, restart, reinstall iTunes, and Bob should with any luck be your uncle.
*AGAIN, IF THIS SOUNDS LIKE MORE THAN YOU CAN HANDLE, PLEASE GET HELP ELSEWHERE, HUBRIS HAS BEEN MY DOWNFALL ON MANY OCCASIONS AND I DON'T RECOMMEND IT*

http://www.apple.com/feedback/itunes.html

Downloading from music store problems

so i'm downloading The YEah Yeah yeahs song "Tick" along with a bunch of other songs from the music store...but the server won't respond and complete the download! that being said, i can't download the rest of the music that i paid for! How do i cancel a download?

On a related note - how come there are unavailable songs in the Music Store? I thought CMW gave free access to the entire store for a year?
I can understand how in some cases there's an internal server error (or simply a file missing), as seems to be the case with Infinite Mass' "She's a freak" from the album "The Face" (annoying, but at least something that will be rectified, right? right?). But there's also albums like Heaven & Hell's "The Devil You Know" where when I click the download arrow, all I get is a grey cross - nothing even gets added to the dl queue and no error message. Feels as though the license doesn't cover CMW dl's, only purchases? Or as is the case with The Enemy, where the song Silver Spoon off of their latest album is simply greyed out, and the dl arrow isn't even clickable...
These are just three examples off the top of my head, I've encountered more (not very frequently, but still) - it's particularly annoying when it's just the one song that's not downloadable...
"If the truth can be told so as to be understood, it will be believed."
-Terence McKenna

Another music store problem

I can get my music store up and running but it won't work i can't change the screen view to anything other than how it shows up i can still navigate to other parts to redeeming gift cards and song listings but i can't change the screen at all

http://discussions.apple.com/thread.jspa?threadID=844912

Wifi Music Store Problem

I recently bought 20$ worth of songs, after a few days of enjoying them I encountered a problem. They where all deleted, and to my luck none where backed up . Is there anyway to recover my songs, or do I need to repurchase them?

Hi Vista1
One of these articles may be useful
http://support.apple.com/kb/TS1408
http://support.apple.com/kb/TS1513
http://support.apple.com/kb/HT1848
If none of those help then I suggest contacting Apple directly using the following link
http://www.apple.com/support/itunes/store/browser/
Hope this helps
J.C

Music Store problem can anyone please help

Hi, I have not been able to get 3 songs to download for the past 2 months I have tried to check advance menue and check for purchases but it keeps saying error (-3237) unknow error occured please try again later. But I did and still no luck. I contacted Itunes support and they suggested to turn off my firewall and to try again but no luck and to try to post it on the disscusion board. I have the current version of Itunes. If anyone has any tip or suggestion to get these songs to download and to fix this problem please let me know Thanks fordlover.

Yes I have resently bought a cd from itunes but the last 2 songs would not download for some reason. don't think so how do you do that

Music store problems

I had an old computer with all my song purchases on it (about 7 or 8)then it crashed...dead. Nothing was recoverable. so i used my dads computer until i could save enough to purchase another one. Well on my new computer i wanted my purchased songs so i went to the "find purchased songs" item in the menu and it only found one! i checked my account history and all the songs are there. is there any way to get them back?

Trully, Apple does not offer second downloads.

Yet another Music Store Connection Problem

First time iPod/iTunes user. Just Installed iTunes 5.0.1.4.
I Get The Error Message: iTunes could not connect to the music store. The network connection Timed Out.
I tried many of the suggestions that were posted to no avail.
Whatever iTunes is doing it seems to be pretty anti-social when it comes to network I/O. I noticed that when I operate iTunes, IE couldn't see any web sites. So I stopped iTunes, opened a command window and started the command "ping yahoo.com -t". It responded normally and uneventfully. But once I restarted iTunes, the ping results started timing out. I get the same result when I ping my router instead.
Any Ideas ???

Well.... This has been a hot topic in these forums for a long time. I had this problem for at least 6 months without a resolution. The answers usually involve turning off a software firewall like the new Windows XP security center or Norton firewall. Believe me when I tell you I tried everything to fix this including turning off all firewalls. I eventually was able to find a copy of Itunes 4.7 and have been using that successfully (being able to connect to the music store).
I solved all my connection problems yesterday. I started up my disabled Zone Alarm Firewall program. I went to the allowed to pass through program list and clicked allow for all the programs that connect. Now every thing works great and I was able to install the latest Itunes for windows & connect to the store. The Zone alarm is running as well as the windows security center firewall. I think the Zone Alarm has opened up communication ports that the window security won't. I know many of you will think that I am an idiot. Maybe I am but I got the darn thing working. My belief is that this is not an Apple malfunction. I take back all my curses at them.

Re:"encountered Problem and Must close"- MUSIC STORE

When I try to search music store, my itunes close w/ a box that says "encountered a problem and must close"... I can get around the site normally, and all else seems well... The error message sends "quicktime.qt" file...
Any Ideas????
Jane

hey, jane!
the same thing with me i don't know if it's my computer or iTunes network but this is a huge problem! i thought it was just me since my computer is constantly having problems but i'm glad to see that i'm not alone on this (well, i'm not glad that their computers aren't working or anything like that but you know what i mean
come on my post someone suggested a really good tip that i think i might try

Same music store problem

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