Same no video problem as a lot of people...

Trying to do video chat with friends how have ichat. It works with my wife's parents - but the video quality is very poor. It won't work with my dad or friend...very frustrating.
Here is my error log:
Date/Time: 2008-05-22 21:06:19.728 -0400
OS Version: 10.5.2 (Build 9C31)
Report Version: 4
iChat Connection Log:
2008-05-22 21:05:42 -0400: AVChat started with ID 2902303270.
2008-05-22 21:05:42 -0400: 0x195784a0: State change from AVChatNoState to AVChatStateWaiting.
2008-05-22 21:05:42 -0400: dulcismel5: State change from AVChatNoState to AVChatStateInvited.
2008-05-22 21:05:42 -0400: 0x1959fa80: State change from AVChatNoState to AVChatStateInvited.
2008-05-22 21:05:50 -0400: 0x195784a0: State change from AVChatStateWaiting to AVChatStateConnecting.
2008-05-22 21:05:50 -0400: dulcismel5: State change from AVChatStateInvited to AVChatStateConnecting.
2008-05-22 21:06:00 -0400: 0x195784a0: State change from AVChatStateConnecting to AVChatStateEnded.
2008-05-22 21:06:00 -0400: 0x195784a0: Error -8 (Did not receive a response from 0x195784a0.)
2008-05-22 21:06:00 -0400: dulcismel5: State change from AVChatStateConnecting to AVChatStateEnded.
2008-05-22 21:06:00 -0400: dulcismel5: Error -8 (Did not receive a response from 0x195784a0.)
2008-05-22 21:06:00 -0400: 0x1959fa80: State change from AVChatStateInvited to AVChatStateEnded.
2008-05-22 21:06:00 -0400: 0x1959fa80: Error -8 (Did not receive a response from 0x1959fa80.)
Video Conference Error Report:
25.377188 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
27.379385 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
Video Conference Support Report:
0.394857 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
17.348002 @Video Conference/VCInitiateConference.m:1597 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
17.360690 @Video Conference/VCInitiateConference.m:1701 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
23.377312 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK76d2e6a77a539e56
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1560971125
Call-ID: bf9e29ae-2863-11dd-9265-e8e508444012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 730
v=0
o=melissafurlo 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:278296197
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 0 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:422751943
23.878060 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK76d2e6a77a539e56
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1560971125
Call-ID: bf9e29ae-2863-11dd-9265-e8e508444012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 730
v=0
o=melissafurlo 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:278296197
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 0 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:422751943
24.879220 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK76d2e6a77a539e56
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1560971125
Call-ID: bf9e29ae-2863-11dd-9265-e8e508444012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 730
v=0
o=melissafurlo 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:278296197
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 0 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:422751943
25.378564 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK1e0fc0e572d355ca
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=458715855
Call-ID: c0cf72e2-2863-11dd-9265-a1a023294012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 734
v=0
o=melissafurlo 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:278296197
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 0 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:422751943
25.879598 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK1e0fc0e572d355ca
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=458715855
Call-ID: c0cf72e2-2863-11dd-9265-a1a023294012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 734
v=0
o=melissafurlo 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:278296197
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 0 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:422751943
26.880840 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK1e0fc0e572d355ca
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=458715855
Call-ID: c0cf72e2-2863-11dd-9265-a1a023294012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 734
v=0
o=melissafurlo 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:278296197
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 0 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:422751943
101.580040 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
[Connection Data for call id: 3 returns 1
101.736120 @Video Conference/VCInitiateConference.m:1597 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
296.708459 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
[Connection Data for call id: 4 returns 1
296.827209 @Video Conference/VCInitiateConference.m:1597 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
27.495773 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
Binary Images Description for "iChat":
0x1000 - 0x239fff com.apple.iChat 4.0.2 (604) /Applications/iChat.app/Contents/MacOS/iChat
0x2ae000 - 0x31cfff com.apple.Bluetooth 2.1 (2.1f14) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x368000 - 0x4b9fff com.apple.viceroy.framework 363.1 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x527000 - 0x566fff com.apple.vmutils 4.1 (104) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x588000 - 0x5a1fff com.apple.frameworks.preferencepanes 12.0 /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x5bb000 - 0x5f5fff com.apple.remotedesktop.screensharing 1.0 /System/Library/PrivateFrameworks/ScreenSharing.framework/Versions/A/ScreenShar ing
0x605000 - 0x619fff com.apple.ScreenSaver 2.1 /System/Library/Frameworks/ScreenSaver.framework/Versions/A/ScreenSaver
0x629000 - 0x647fff libexpat.1.dylib /usr/lib/libexpat.1.dylib
0x64f000 - 0x6c1fff com.apple.iLifeMediaBrowser 1.0.5 (205.0.2) /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x6ff000 - 0x730fff com.apple.iChatCommonGUI 4.0.2 (604) /System/Library/PrivateFrameworks/iChatCommonGUI.framework/iChatCommonGUI
0x759000 - 0x75cfff com.apple.BezelServicesFW 1.4.624 /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
0x76d000 - 0x76dfff liblangid.dylib /usr/lib/liblangid.dylib
0x777000 - 0x779fff com.apple.iChat.Styles.Text 4.0.2 (604) /Applications/iChat.app/Contents/PlugIns/Text.transcriptstyle/Contents/MacOS/Te xt
0x7c7000 - 0x7ccfff com.apple.iChat.Styles.Balloons 4.0.2 (604) /Applications/iChat.app/Contents/PlugIns/Balloons.transcriptstyle/Contents/MacO S/Balloons
0x7db000 - 0x7defff com.apple.iChat.Styles.Boxes 4.0.2 (604) /Applications/iChat.app/Contents/PlugIns/Boxes.transcriptstyle/Contents/MacOS/B oxes
0x7e5000 - 0x7ebfff com.apple.iChat.Styles.Compact 4.0.2 (604) /Applications/iChat.app/Contents/PlugIns/Compact.transcriptstyle/Contents/MacOS /Compact
0x1489e000 - 0x1498cfff com.apple.RawCamera.bundle 2.0.2 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x149ac000 - 0x149b1fff com.apple.CoreGraphics 1.351.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x1624c000 - 0x16255fff com.apple.IOFWDVComponents 1.9.5 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x16266000 - 0x16269fff com.apple.audio.AudioIPCPlugIn 1.0.4 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1626f000 - 0x16274fff com.apple.audio.AppleHDAHALPlugIn 1.5.6 (1.5.6a19) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x162df000 - 0x162e2fff com.apple.LiveType.component 2.1.3 /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x162e7000 - 0x1634cfff com.apple.LiveType.framework 2.1.3 /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x1636c000 - 0x163d9fff com.DivXInc.DivXDecoder 6.6.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x163e8000 - 0x16423fff com.apple.QuickTimeFireWireDV.component 7.4.5 (67) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x1642e000 - 0x1645bfff com.apple.QuickTimeIIDCDigitizer 7.4.5 (67) /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x16466000 - 0x164b0fff com.apple.QuickTimeUSBVDCDigitizer 2.1.6 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x164d7000 - 0x16658fff com.apple.opengl 1.5.5 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x16686000 - 0x1698cfff com.apple.GeForce8xxxGLDriver 1.5.18 (5.1.8) /System/Library/Extensions/GeForce8xxxGLDriver.bundle/Contents/MacOS/GeForce8xx xGLDriver
0x16a3a000 - 0x16a56fff com.apple.opengl 1.5.5 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x17c1a000 - 0x17daafff com.apple.audio.codecs.Components 1.6.2 /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x18170000 - 0x18171fff com.apple.BluetoothMenu 2.1 (2.1f14) /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
0x181e5000 - 0x181e7fff com.apple.AutomatorCMM 1.1 (156) /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x181ed000 - 0x181f2fff com.apple.FolderActionsMenu 1.3.2 /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x181f9000 - 0x181f9fff jp.Canon.DPPCMPlugIn ??? (1.0) /Library/Contextual Menu Items/dppCMPlugIn.plugin/Contents/MacOS/dppCMPlugIn
0x1854b000 - 0x1855bfff com.apple.DVCPROHDVideoDigitizer 1.2 /Library/QuickTime/DVCPROHDVideoDigitizer.component/Contents/MacOS/DVCPROHDVide oDigitizer
0x18573000 - 0x185bafff com.apple.DVCPROHDMuxer 1.2 /Library/QuickTime/DVCPROHDMuxer.component/Contents/MacOS/DVCPROHDMuxer
0x18660000 - 0x18660fff com.apple.JavaPluginCocoa 12.0.0 /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
0x18edf000 - 0x18ee6fff com.apple.JavaVM 12.0.2 /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x18ef0000 - 0x18ef1fff com.apple.iChat.PersonIconPlugIn 4.0.2 (604) /Applications/iChat.app/Contents/PlugIns/PersonIcon.plugin/Contents/MacOS/Perso nIcon
0x1937a000 - 0x1937dfff com.apple.iokit.IOQTComponents 1.6 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x1a584000 - 0x1a5a0fff com.apple.QuartzComposer.ExtraPatches 2.1 (106.3) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/Resources/ExtraPatches.plugin/Contents/MacOS/ExtraPatches
0x1a5b2000 - 0x1a5cffff com.apple.audio.midi.CoreMIDI 1.6 (42) /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x1a6b8000 - 0x1a6c5fff com.apple.QuartzComposer.Backdrops 1.1 /System/Library/Graphics/Quartz Composer Patches/Backdrops.plugin/Contents/MacOS/Backdrops
0x8fe00000 - 0x8fe2dfff dyld /usr/lib/dyld
0x90003000 - 0x900befff com.apple.WebKit 5523.15.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x900bf000 - 0x90119fff com.apple.CoreText 2.0.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9011a000 - 0x90137fff com.apple.QuickLookFramework 1.1 (170.2) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x90138000 - 0x901affff com.apple.CFNetwork 221.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x901b0000 - 0x901e9fff com.apple.securityfoundation 3.0 (32989) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x901ea000 - 0x90206fff com.apple.IMFramework 4.0.2 (579) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x90207000 - 0x9020cfff com.apple.DisplayServicesFW 2.0 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x9020d000 - 0x9022cfff com.apple.ImageIO.framework 2.0.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9022d000 - 0x90232fff com.apple.CommonPanels 1.2.4 (85) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x90233000 - 0x902bffff com.apple.LaunchServices 286.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x902c0000 - 0x902c8fff com.apple.DiskArbitration 2.2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x902c9000 - 0x902dffff com.apple.CoreVideo 1.5.0 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x902e0000 - 0x90387fff com.apple.QD 3.11.52 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x90388000 - 0x90391fff com.apple.speech.recognition.framework 3.7.24 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90397000 - 0x903cefff com.apple.SystemConfiguration 1.9.1 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x903cf000 - 0x90414fff com.apple.Metadata 10.5.2 (398.7) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x90415000 - 0x90429fff com.apple.ImageCapture 4.0 (5.0.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9042a000 - 0x904e4fff com.apple.CoreServices.OSServices 224.4 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x904e5000 - 0x907edfff com.apple.HIToolbox 1.5.2 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x907ee000 - 0x907eefff com.apple.quartzframework 1.5 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9082d000 - 0x9086ffff com.apple.NavigationServices 3.5.1 (161) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x90870000 - 0x90886fff com.apple.DictionaryServices 1.0.0 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x90887000 - 0x90892fff com.apple.CoreGraphics 1.351.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x90893000 - 0x90935fff com.apple.QuickTimeImporters.component 7.4.5 (67) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x90936000 - 0x90a6dfff com.apple.imageKit 1.0.1 (1.0) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x90a6e000 - 0x90a6efff com.apple.audio.units.AudioUnit 1.5 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90a6f000 - 0x90b93fff com.apple.audio.toolbox.AudioToolbox 1.5.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90b94000 - 0x90bbafff libcups.2.dylib /usr/lib/libcups.2.dylib
0x90bbb000 - 0x90bd9fff com.apple.DirectoryService.Framework 3.5.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x90bda000 - 0x90bf8fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x90bf9000 - 0x90c2bfff com.apple.LDAPFramework 1.4.3 (106) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x90c2c000 - 0x90c2cfff com.apple.CoreServices 32 /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90c2d000 - 0x90c3efff com.apple.CFOpenDirectory 10.5 /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x90c3f000 - 0x90c9bfff com.apple.htmlrendering 68 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x90c9c000 - 0x90ca0fff com.apple.ImageIO.framework 2.0.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90ca1000 - 0x90f7afff com.apple.CoreServices.CarbonCore 785.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f7b000 - 0x90fc9fff com.apple.datadetectorscore 1.0.1 (52.13) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x90fca000 - 0x90feefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x91024000 - 0x9104efff com.apple.CoreMediaPrivate 8.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x9104f000 - 0x91099fff com.apple.securityinterface 3.0 (32532) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9109a000 - 0x9109afff com.apple.Carbon 136 /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9109b000 - 0x9114bfff edu.mit.Kerberos 6.0.12 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9114c000 - 0x9115bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x913c5000 - 0x91406fff com.apple.CoreGraphics 1.351.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91407000 - 0x91727fff com.apple.QuickTime 7.4.5 (67) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x91728000 - 0x91bf4fff com.apple.opengl 1.5.5 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x91bf5000 - 0x91bf5fff com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91bf6000 - 0x91c46fff com.apple.HIServices 1.7.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91d27000 - 0x91d42fff com.apple.ImageIO.framework 2.0.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d43000 - 0x91e24fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e25000 - 0x91eb1fff com.apple.QTKit 7.4.5 (67) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x91eb2000 - 0x91eb2fff com.apple.Cocoa 6.5 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x91eb3000 - 0x91f7efff com.apple.ColorSync 4.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91f7f000 - 0x921f9fff com.apple.Foundation 6.5.4 (677.15) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x921fa000 - 0x9225ffff com.apple.ISSupport 1.6 (34) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x92291000 - 0x922e1fff com.apple.framework.familycontrols 1.0.2 /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x922e2000 - 0x9231cfff com.apple.coreui 1.1 (61) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x924ba000 - 0x924bafff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x924bb000 - 0x92546fff com.apple.framework.IOKit 1.5.1 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x92547000 - 0x92549fff com.apple.ImageIO.framework 2.0.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9254a000 - 0x9254cfff com.apple.securityhi 3.0 (30817) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x925ba000 - 0x9269ffff com.apple.CoreData 100.1 (186) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x926a0000 - 0x926a0fff com.apple.ApplicationServices 34 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x926a1000 - 0x9281ffff com.apple.AddressBook.framework 4.1 (687.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x92820000 - 0x928b3fff com.apple.ApplicationServices.ATS 3.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x928b4000 - 0x928dffff libauto.dylib /usr/lib/libauto.dylib
0x928e0000 - 0x928e7fff libbsm.dylib /usr/lib/libbsm.dylib
0x928e8000 - 0x928effff com.apple.agl 3.0.9 (AGL-3.0.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x928f0000 - 0x928f7fff com.apple.CoreGraphics 1.351.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x928f8000 - 0x92955fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x92956000 - 0x9299afff com.apple.DirectoryService.PasswordServerFramework 3.0.2 /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x9299b000 - 0x93198fff com.apple.AppKit 6.5.2 (949.26) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93199000 - 0x931a3fff com.apple.audio.SoundManager 3.9.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931a4000 - 0x931b1fff com.apple.opengl 1.5.5 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931b2000 - 0x931b2fff com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x931b3000 - 0x931cafff com.apple.datadetectors 1.0.1 (66.2) /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x931d9000 - 0x931e8fff com.apple.DSObjCWrappers.Framework 1.2.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x931e9000 - 0x931f4fff com.apple.helpdata 1.0 (14) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x931f5000 - 0x931f9fff com.apple.OpenDirectory 10.5 /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x931fa000 - 0x93208fff libz.1.dylib /usr/lib/libz.1.dylib
0x93209000 - 0x935c7fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x935c8000 - 0x936a7fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x936a8000 - 0x93727fff com.apple.SearchKit 1.2.0 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x93881000 - 0x938dafff com.apple.opengl 1.5.5 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x938e5000 - 0x93923fff com.apple.CoreMediaIOServicesPrivate 8.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x93924000 - 0x93951fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x93952000 - 0x93959fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x9395a000 - 0x93a03fff com.apple.JavaScriptCore 5523.10.3 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x93a04000 - 0x93a04fff com.apple.MonitorPanelFramework 1.2.0 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x93a05000 - 0x93a15fff com.apple.speech.synthesis.framework 3.6.59 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x93a16000 - 0x93a16fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x93a17000 - 0x93a93fff com.apple.audio.CoreAudio 3.1.0 (3.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x93a94000 - 0x93a97fff com.apple.help 1.1 (36) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93a98000 - 0x93a9dfff com.apple.backup.framework 1.0 /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x93aab000 - 0x93adafff com.apple.AE 402.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x93adb000 - 0x93ae7fff com.apple.opengl 1.5.5 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x93ae8000 - 0x93afbfff com.apple.IMUtils 4.0.2 (579) /System/Library/Frameworks/InstantMessage.framework/Frameworks/IMUtils.framewor k/Versions/A/IMUtils
0x93afc000 - 0x94195fff com.apple.CoreGraphics 1.351.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x94196000 - 0x94198fff com.apple.CrashReporterSupport 10.5.0 (156) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x94199000 - 0x941cffff libtidy.A.dylib /usr/lib/libtidy.A.dylib
0x941d0000 - 0x941f8fff com.apple.shortcut 1 (1.0) /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x941f9000 - 0x94280fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94382000 - 0x943f4fff com.apple.PDFKit 2.1 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x943f5000 - 0x9453afff com.apple.ImageIO.framework 2.0.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9453b000 - 0x945cefff com.apple.ink.framework 101.3 (86) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x945cf000 - 0x94600fff com.apple.quartzfilters 1.5.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x94601000 - 0x946b3fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x946b4000 - 0x947e6fff com.apple.CoreFoundation 6.5.1 (476.10) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x947e7000 - 0x947edfff com.apple.print.framework.Print 218.0.2 (220.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x947ee000 - 0x948effff com.apple.PubSub 1.0.2 (59) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x948f0000 - 0x94c86fff com.apple.QuartzCore 1.5.1 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94c87000 - 0x94d04fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x94d05000 - 0x9521bfff com.apple.WebCore 5523.15.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9521c000 - 0x95220fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x95221000 - 0x95631fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x95632000 - 0x95671fff com.apple.ImageIO.framework 2.0.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95672000 - 0x956fbfff com.apple.DesktopServices 1.4.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x956fc000 - 0x958b7fff com.apple.QuartzComposer 2.1 (106.3) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x958b8000 - 0x95932fff com.apple.print.framework.PrintCore 5.5.2 (245.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x95933000 - 0x95a6bfff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x95a6c000 - 0x95abbfff com.apple.QuickLookUIFramework 1.1 (170.2) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x95aec000 - 0x95bb3fff com.apple.vImage 3.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x95bb4000 - 0x95bd8fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95bd9000 - 0x95be9fff com.apple.LangAnalysis 1.6.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x95bf0000 - 0x95c2dfff com.apple.opengl 1.5.5 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95c2e000 - 0x95d8dfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x95d8e000 - 0x95da6fff com.apple.openscripting 1.2.6 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95da7000 - 0x95f72fff com.apple.security 5.0.2 (33001) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95f73000 - 0x95f74fff libffi.dylib /usr/lib/libffi.dylib
0x95f75000 - 0x97025fff com.apple.QuickTimeComponents.component 7.4.5 (67) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
ideas?

This log is like a Boat on the shore with the tide out.
The boat is working but is not functioning as one important component is not present.
The Log says your Buddy responded to your Invite and gave an answer on port 16402 to start the SIP dialogue.
Your iChat also responded with the same port.
At this point iChat at both ends is/are talking to the SNATMAP Server (A Server run by Apple to make connections)
SIP is the Protocol used to do this behind the scenes.
The SNATMAP server would normally connect the two of you if everything is OK.
The Log does not say what is wrong. (It effectively says everything is OK hence the Boat comment)
WE will need to know what your System Preferences > Quicktime > Streaming setting is at both ends.
What you use to connect to the Internet ?
What settings are used in that device(s) ?
As it works with some and not others it could be as simple as the Quickitme setting needs to be set to 1.5mbps and iChat restarted.
It could be more involved such as a DOS or SPI filter in one of the connection devices.
It could be about the way the modem or routers does NAT and that the other end does not like the method.
Tell us more about your ISP, Modem, router and settings please.
6:08 PM Saturday; May 24, 2008

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Hello,
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
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System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
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Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
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208.67.222.222
208.67.220.220
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Youtube not working on Firefox - Lots of people around the world reporting same thing! February 18th 2015.

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Hi,
I'd just like to state my experience with Lenovo Customer Support for a video problem with my T400. Bottom line, as of today, it's been around 27 business days that it's been with Lenovo, and 41 days total since it's failed on me, and nobody, including Lenovo Customer Support, seems to know what its status is exactly, except that they're waiting on a part which has no ETA.
In July 2009, I bought a T400, a 2764CTO version with the switchable graphics between the internal intel graphics and the ATI GPU.
All was well until February 1st, 2010, when the LCD sudden wouldn't work. Well, it would work, but the screen was very very dim, even with the display maxed out on brightness. You would have literally bring your nose to the screen in order to even make out any text or images - definitely unusable. However, if you hooked up an external monitor via the video output, the T400 would display video output properly that way. When I did this, I noticed that the switchable graphics option wasn't there any more - couldn't switch to the ATI GPU. Based on this, I figured it must be a video card or LCD issue, or a combination of both.
So, I called Lenovo Customer Support (CS) at 1-800-565-3344, since I'm up here in Canada, and I initially was issued a case number of 41JRFSD, and I agreed to send it to a local Lenovo Repair Centre. Oops, my bad, I made a mistake using the locator tool I was told to use at bplocator.lenovo.com, and thought the Centre was relatively close. Not quite. So, I called Lenovo CS again, and they issued me with a new case number, 40KWSYF, and said they'd send a box for return to depot. And within 2 days, Feb 2nd or 3rd, I got a Purolator courier return box. That's fast service! Pleased, I put my T400 in according to instructions, and I sent it off.
Fast forward to about mid-February. I called Lenovo CS, and apparently there was a delay - the depot needed a part that wasn't in stock. Fine, I know these things can happen - I'll wait.
Fast forward to March 1st. I talk to a Lenovo CS rep, and it appears that the part needed has arrived, and they've put a rush order to get the computer back to me. Great!
Fast forward to March 8th, still no computer. I talk to another Lenovo CS rep... strange, there's no update. The issue gets escalated to the Depot managers.
Fast forward to March 12th. Still no word on my T400's status. An email fron CS has been sent to the depot. Not even the CS reps know what's going on. The rep I talk to figures there should be a response by the end of the day.
Fast forward to today, March 13th, 4:50pm Pacific Time. I just finish talking to Lenovo CS, there's been no response from the depot. Apparently there's a part that they're waiting on for repairs, but there's no ETA on it. Is it the same part that I've waiting on all this time? Is it a new one? I don't know.
At this point, I've been told to send an email explaining my situation, and I've also been told to talk to Scott the next time I call CS on Monday after 3pm Eastern. I have to stress that the Lenovo Customer Support Reps I've talked to have all been very sympathetic and have been courteous, helpful, and professional - something I appreciate from having worked in Customer Support myself. But the bottom line remains: my computer's not back to me.
So, my questions to the community here: is my experience here typical? Is there any hope of my seeing my computer back, or even at least just the hard drive? I've used Lenovo computers for work for the past 7 years, and it was my good work experiences that led me to buying a Lenovo for home use. However, it's been a while since I've been without my T400, and I was hoping to get my taxes done on the computer too, since they're due at the end of March. I'll reserve judgement on Lenovo until I get my computer back, but at this point, all I can say is... I'm disappointed.
If you're reading this, I'll let you judge my experience for youself. I'll update my case as it progresses.
Thanks!
Moderator edit: Removed support contact private information, per the Community Rules.

Hi all,
So, an update with some good news: my computer is finally back!
After a total of over 40 business days (just over 2 months) I finally have my T400 back at home, working again!
According to the spec sheets, the repair depot had to replace: the systemboard/planar, display/LCD panel, LCD cable, PC card, bluetooth, and the inverter. BIOS/Embedded controller was also updated, along with the regular diagnostics to ensure everything was working properly.
I give Lenovo credit though: they got the final parts to repair the computer on Monday, April 5th, and shipped my computer back to me for the next day (today, April 6th). That's fast service, once repaired!
However, my case spans over 4 screens of updates and repair depot orders of parts.
Also, it took me over 10 calls to Lenovo's Customer Service, plus an escalation to a higher-level manager after 1 month had passed, to get progress updates and ETAs for repair.
Lenovo called me only once to give me an update, and that was the manager whom my issue was escalated to: all the other times, I called Lenovo for an update.
The story doesn't end here, however:
In talking to Customer Support, they told me that Sales might be able to sell me an extended warranty at a discount, given the issues I had. And indeed, after talking to Sales, they offered me a 1 year warranty extension at a price of just over $100 CDN, plus tax. This is a sale price, compared to the regular retail of $129. Unfortunately, they can't sell me just one month.
At this point, I refused their offer, and again escalated to a manager to request an extension of exactly 1 month on my existing warranty. I figure 1 month delay in repairs, that's plausible - crap happens, and while most repairs take 5-10 business days, I can understand it can sometimes go higher. Two months though.... My request for a warranty extension is being considered by the manager it was escalated to.
So, one last question for you folks reading this: am I being unreasonable, talking to Lenovo support one more time to request a 1 month extension of my warranty, given the length of time it's taken for repairs? I'll post the response Lenovo will give me tomorrow, as they've said they'll do.
One thing for sure: Lenovo's response will definitely influence my choice of brand from whom to buy a new computer (and it will influence the choice of my friends who've heard my issues, and maybe yours too). My particular repair problem may not come up often, but if it does happen to you, I'd be happy to know of your experience.
Thanks for sticking with me through the drama!

Premiere Pro CS6 importing/ audio and video problems

I recently recorded gameplay from my xbox, when i open this recording using windows media player it states that the video is 3 hours 30 minutes long, which is correct, when i then import this into premiere pro, premiere pro changes it to be 5 hours and 44 minutes long, when i then play this back it plays in slow motion and audio and video start to desync, i thought it may just be the source editor playing up so i made a clip and put it into the timeline and it still had the same outcome. The speed/duration are still on 100% so im not sure what to do, anyone have any idea as to what this is, or why it is happening?

What are the attributes of your PVR video...
specifically, is it variable frame rate?
Media file evaluation utilities:
GSpot
http://www.headbands.com/gspot/
MediaInfo
http://mediainfo.sourceforge.net/en
If it is VFR, Premiere no-likey.
Variable frame rate video problems:
http://forums.adobe.com/message/4897424#4897424
http://forums.adobe.com/message/4071506#4071506

Why does a Safe Boot fix my video problem?

After visiting my local Genius Bar twice (and getting two different answers), I erased and reinstalled Snow Leopard 10.6 on my late-2006 "white plastic" iMac.
I reinstalled the version of SL that came with the iMac, then upgraded it twice to OS 10.6.8. Software Updater says all of my OS components are up-to-date.
My video-corruption problems ("ghosting", "tearing", pixelation of icon, then the kernel CRASHES within 20 minutes) appear when I boot normally. But they permanently disappear when I reboot into the Safe Mode!
I've search Apple.com and every other site I can find without a clear answer to this:
What extensions, StartUp items, software daemons or gremlins DO NOT load in Safe Mode? Shouldn't one of them be the cause of my problem? Or does Safe Boot work on a hardware-level, too?
This happens on ALL accounts, both Admin and regular users. No external devices are connected except the wired mouse and wired keyboard.
I've zapped the PRAM three times, and I've unplugged it for hours. Disk Utility shows everything is good, too. There's about 50 gigs left on the internal 750 GB hard drive.
The so-called "Geniuses" both ran their Triage OS off an external drive and my iMac hardware passed ALL of their tests. One said it just needed a reinstall (a free fix!!), and the other said my video card is bad ($800, and I have to use an outside repair shop).
Can someone give me an idea how to proceed? I've been working in Safe Mode for days, but that prevents me from using: Sound, my home network, fonts, Preview, editing in iPhoto, etc.
Thanks.
Specs:
Model Name: iMac
Model Identifier: iMac6,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 3 GB
Purchase Date: March 2007

Hi, Mike,
Thanks for the quick reply.
I read the linked post about QE, but I don't see how it could help me troubleshoot my problem. Could you clarify: is QE a piece of "software" (that is, a file -- like an extension)?
If QE IS a piece of software that is disabled in a Safe Boot, I should be able to move it to my Desktop and restart. If my video problem is eliminated, the QE software is the problem, right?
But then, if my problem is caused by a file/extension, why would the problem occur (and be eliminated in a Safe Boot) right after I re-installed the OS? Shouldn't all the System software be pristine right after re-installation? But since it's NOT fixed by the re-installation, it seems like a hardware problem -- like the expensive video card. That's what's confusing me.
So, I'm proceeding as if the problem is caused by a file being loaded into memory and I'm trying to disable the items that don't load in Safe Boot Mode one-at-a-time. I just need a specific list of what those items are (and their locations on my hard drive).
In OS/9, I used Conflict Catcher to do this automatically, but I haven't found an OSX app to do the same. So I'm trying to do it manually.
Please excuse my layman's terms. Any help is appreciated.

ITunes slow, won't play selected song, keeps playing same music video no matter what song I click!

I have an iTunes library of roughly 5000 songs, I just migrated my library from one hardrive to another (same computer though). Everything was working and playing fine, but now every time I click a song to play, I have to click it multiple times, then it freezes up for s second, then it plays the same music video (The Ghost of Tom Joad, Tom Morello and Bruce Springsteen), for EVERY song I click it plays this video.....my itunes media folder is in the right spot, and all the content is there. I cannot figure out what to do (and I usually can troubleshoot anything). Any ideas? I'm thinking it might be moving my library from my C drive that my OS is installed on onto another HDD (even though everything is there). Running windows 7

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync/redownload the music
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

ITunes / Quicktime Video Problems With Windows VISTA

I took up Windows Vista as soon as it was available and initially had no problems with iTunes. Then later, video clips (those purchased from iTunes and those I had converted myself) started stuttering / freezing and eventually crashing iTunes and finally I lost audio as well.
Ayyway to cut a long story short, I have uninstalled / re-installed Vista now about eight times for problems with installing drivers for USB devices (I've finally solved all these problems). After the last install the first program I installed was iTunes, tried video and it worked flawlessly. Then, each time I added a hardware device or program I would restart Vista and retry iTunes video.
The first item I added was a USB thumb drive (as I had on all previous occasions to take advantage of Vista's 'Ready Boost'). The thumb drive is a 'Sony 2GB micro vault tiny', and meets the transfer speed requirements for 'Ready Boost', as soon as I had set the drive up for 'Ready Boost' I started having the same problems with iTunes video and Quicktime.
Removed the thumb drive, restarted iTunes and had flawless video playback again. Have tried this over and over with the same result.
So my question is, has anyone else had video playback problems with iTunes / Vista and found similar problems. Trying to tie down whether this is a compatability problem with 'Ready Boost' or the thumb drive used. I have also tried a Sandisk Titanium 2GB with the same result.
I am not sure exactly how 'Ready Boost' works, I thought it added memory that was used to cache page files to the thumb drive instead of to the HDD making a faster seek /access time? Which should make things faster. Another article I read today was talking about 'Ready Boost' being an affordable extension to RAM, in this case I could understand the problem as I would think the access to a USB 2.0 thumbdrive would be slower than that to RAM.
Any help appreciated, but I guess my bottom line is anytime I want to watch video on iTunes, I just pull the USB thumb drive .
PC Pentium 4 Other OS Windows Vista Home Premium

I have the same stuttering video issues with iTunes and Vista. While I have used a thumb drive to transfer files (not Sony) I have not yet messed with Ready boost. I have seen several others complain about the video problem, perhaps they will chime in as well. Unfortunately, your solution doesn't work for me. I pretty much ignore iTunes, waiting for the next version (only god knows when it will be released).
I do have an external firewire drive connected, I'll disconnect later today and see if that has any affect.

Diagnosing video problem

Hi all,
I've got a PowerMac G5 2.0 GHz from May, 2004. It has the original ATI Radeon 9800 Pro graphics card. I recently had to replace the logic board (with a working used one). That worked fine for months, but now I'm getting video problems. I'll get flashing vertical stripes of short horizontal bars. Sometimes it seems that if I jiggle the display connector at the computer, the screen settles down for a while, but it is not completely certain that this is cause and effect. I hooked up a TV to the DVI port (using Apple's DVI-Video adaptor) and got the same issues, so it's not the display or the cable. I'm hoping that it's a graphics card problem, and not the "new" logic board. Is there a troubleshooting procedure, short of buying and trying a new graphics card, that would let me narrow down the problem?
Thanks for any help.
-Aron

What you describe sounds like a failing graphics card. My particular troubleshooting process is to swap in another one to see if it works. It's handy to have a few extra parts. Short of that, you might try downloading ATIccelerator and using it to downclock the card. Downclock both the GPU and memory by 5 to 10%. If it helps, that would give a more clear indication.
http://thomas.perrier.name/
Also, if downclocking helps, it might still be possible to salvage the card. As with virtually everything else, Japamac has a nice tutorial on the subject of card maintenance:
First read his overview:
http://www.jcsenterprises.com/Japamacs_Page/Blog/16196A0F-952B-47ED-A9F9-91F7B0E CA431.html
Then read the teardown instructions for your specific card:
http://www.jcsenterprises.com/Japamacs_Page/Blog/C874D84E-96DD-4DFF-9566-7C66BE0 65BB5.html
Applying fresh thermal compound is not an optional step. Maybe wait to see what others have to say about this suggestion before purchasing the compound. The fact that it isn't doing it all of the time leads me to believe that it might not be too late, but I don't know how common it is to bring them back once they start showing problems.
Before anything, I might try reseating the card and not just wiggling it from the outside. Take it out, blow out the dust with some compressed air, and verify that the fan moves freely. Clean the contacts on the card with a pencil eraser. Also verify that the fan is actually working when you put it back in.
There might be something else obvious to try that totally eludes me at the moment. Hopefully, you'll get some better feedback than this. Good luck.

IMac Still Has Video Problems after Upgrade

I did the firmware and software upgrade to my iMac, which was supposed to fix the video problem, however the problem continues. I am using OS 10.4.11. My computer never "froze" however the screen went haywire. I would have to do a soft restart (if I could find the restart dropdown window) or I would have to do a hard restart. Now I can do a screen refresh to do a soft restart.
Is Apple aware the these Intel iMacs are a POS? I use it for 3D design and I can't work more than 10 minutes before my screen starts going wacko. I've used Macs since 1985 and this is the first POS Mac i've owned. I don't want to have to get another computer, I can't afford it.
Any others out there with the same problem? Any solutions?
Thanks

I like AppleCare, as you get three years of that unlimited phone support. I know many consider it just another extended warranty, but note it can be legitimately purchased at a discount.
Amazon, retail computer stores, also a number of sellers abound online and on eBay, and a price mentioned by someone else on here two years ago that hasn't changed since then - check out L. A. Computer Company, online - you might be surprised!
(I have no affiliation with them.)

Weird Video problem and kernel panic!

Okay, so last ngiht I was running tech tool maintenence, and I had repair on. So, it finished scanning my startup volume (I was on my eDrive) and then I shut down and restarted. Now, it tried to start from my startup volume (tiger 4.7, with latest updates) and it says you need to restart your computer (which means there is a kernel panic, am I right?) I try safe mode to no avail, I even reset the PMU and reset the PRAM (but I didnt hear the starup noise again). So, I put in my backup HD, and it starts up, but wait! Now the video is horribly wrong! It is all in TERRIBLE quality and in mostly only greys, I mean it looks like a 4 mb vram video card, there are very few pixels of color( there are some intermitedly) and there is terrible ghosting, and I can barely read anything. so, I checked my display, and universal access settings, and fooled around with those, and nothing happened. So, now I try and start from my eDriveand it start, but now it has the same horrible color problem as my other drive. Oh boy, this is a new computer, and I already have a kernel pnic, and a video problem, what can I do? Thanks for any help. Matthew. I have a sawtooth, a radeon 9200 flashed video card, and the latest tiger.

What if you tried running mplayer with the following command :
mplayer -fs -zoom filename
As for the "too pixelish" problem well... you could try increasing the "nice" level (at least in VLC). For the other video players I don't know.
Last edited by FizDev (2007-11-01 02:50:28)

SCCM 2012 Client and Workstation Audio and Video Problems

SCCM 2012 SP1 environment.
We have pushed out the SCCM Client successfully to our systems - however we have found that on some computers the SCCM Client is causing an audio/video problem - specifically it appears to be with computers that connect monitors via DVI. As an example,
on my laptop (Dell e6420, Win7 x64) I have a docking station that connects my laptop to 2 external monitors. With the SCCM Client installed I cannot listen to music or watch videos - the result is an unusable choppiness/stuttering listening to music
and with a video the audio and video get out of sync. As well, my mouse no longer functions smoothly - it jumps around. This happens whether accessing content from a website or simply a local file on my computer. If I uninstall the SCCM client,
the issue goes away entirely. I have tried disabling the SMS and Remote control services but doing so does not resolve the issue, only a client uninstall. Note that this only happens when the laptop is on the docking station - with DVI - it doesn't
happen when the laptop is running without an external monitor or if plugged into an HDMI output device.
At first we believed this was limited to this model of laptop in our environment (Win8 or Win7 - both result in the same problem), but now we are hearing about "audio and video issues" on Dell 990 workstations as well. I believe these stations
have DVI connected monitors. Driver updates do not appear to resolve the issue.
Has anyone experienced this in their environment? Note that this happens on imaged workstations and workstations installed from a vanilla Windows 7 or 8 CD.

Try installing the client without Silverlight and see if it helps (this is only used for the Application Catalog).
ccmsetup.exe /skipprereq:silverlight.exe
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson

Same no video problem as a lot of people...

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