Same PDF displaying differently on iPhone vs. computer

We had a client email a .pdf to a goup of users here.  When we look at it on the computer (or another smart phone), it shows up one way, but when we look at the same echange email attachement on an iPhone/iPhone4, it seems to be a different version.  It's almost like they made edits, but it didn't save them.  Has anyone seen anything like this before?

I see the same effect.  I had the submission for my company for UK Companies House to review from the accountants.  I opened it from email on my iPad and there was just the form there.  Asked accountants what was going on and they were puzzled.  I opened the PDF from the same email on my W7 laptop and it displayed the company information just fine.
The text was also missing when I opened the PDF in iBooks.  And my iPhone has the same problem.
Does the iPad and iPhone only support an older version of PDF?

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