Samsung 40" 3D tv

I have a new Samsung 40" 3D tv un40c7000wfxza it will go blank for 1 to 2 sec sound and pic. it was replaced and it is happen on this one now can anyone tell me what to do.

Page 62 of the manual.  Assuming you've followed all of those steps, turn off the automatic shut-off under the menu options, turn off all eco solutions that shut the tv off if no signal or movement is detected, and shut off anynet; all under the menut options.  Next, on your cable or satellite box turn off all the automatic shut-off options, sleep timers, etc. in the menus.  Same goes for the other sources you are using, blu-ray ps3, etc.  Make sure front touch panel is clean and free of dust, finger oils, etc.  Lastly, make sure light is not directly shinning onto the bottom of the front touch panel and that nothing is brushing against it.  Usually, these issues arise because of HDMI protocols (Samsung calls it AnyNet) which turn the tv off or on when something else is switched on or off.  It is supposed to simplify things but usually confuses people more so I recomment just turning AnyNet off on the tv and blu-ray player (assuming you have a Samsung).  If your cable or satellite has these protocols turn them off too. Otherwise, if the tv is on already and then you turn the sat. or cable box on, it will turn the tv off and vice versa.  They must be in sync for the HDMI protocols to work correctly so I just shut them off under the menu options.  Hope this helps.

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    D [04/Aug/2014:17:56:20 +0200] [Job 73] PageWidth = 595.0, PageLength = 842.0
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 1 pages...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] PID 4276 (pstops) exited with no errors.
    D [04/Aug/2014:17:56:20 +0200] [Job 73] PID 4275 (gs) exited with no errors.
    D [04/Aug/2014:17:56:20 +0200] [Job 73] PID 4267 (/usr/lib/cups/filter/pdftops) exited with no errors.
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 158 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 158 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 519 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 519 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 519 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 519 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 8192 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 8192 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 7963 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 7963 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 4901 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 4901 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 4442 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 4442 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 8192 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 8192 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 1679 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 1679 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read 7846 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Wrote 7846 bytes of print data...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Samsung_ML-2160_Series: spl2.c:1322: RenderGDI: Assertion `ul_comp_size < ul_band_size' failed.
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Sent 44411 bytes...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] PID 4268 (/usr/lib/cups/filter/rastertosamsungspl) crashed on signal 6.
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Hint: Try setting the LogLevel to "debug" to find out more.
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Waiting for read thread to exit...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Read thread still active, aborting the pending read...
    D [04/Aug/2014:17:56:20 +0200] [Job 73] Resetting printer.
    D [04/Aug/2014:17:56:20 +0200] [Job 73] PID 4269 (/usr/lib/cups/backend/usb) exited with no errors.
    D [04/Aug/2014:17:56:20 +0200] [Job 73] End of messages
    D [04/Aug/2014:17:56:20 +0200] [Job 73] printer-state=3(idle)
    D [04/Aug/2014:17:56:20 +0200] [Job 73] printer-state-message="Filter failed"
    D [04/Aug/2014:17:56:20 +0200] [Job 73] printer-state-reasons=none
    (I wiped out some confidential information)
    Notice the failure of the RenderCGI assertion, likely causing the crash of rastertosamsungspl. I searched on the net, but didn't find a solution. However, I remembered that the CUPS packages were updated a few days ago and I manually downgraded to the previous releases. This solved the problem for now.
    Can someone see what's changed in the last release, especially regarding communication with a printer driver?

    Some older servers don't know what to do with unknown extensions. They are supposed to ignore them, but some actually close the connections with an error. By encapsulating, you are essentially stripping off any extensions because there is no such thing in the SSLv2 format. Suggest upgrading server if possible.

  • Have been a Verizon customer since I got my first cell phone in my 30's - I am 50 now! A year ago, I stupidly opted to get a new phone on the EDGE program because I was trying my first Samsung device and was not sure I would like it having been an IPhone

    have been a Verizon customer since I got my first cell phone in my 30's - I am 50 now! A year ago, I stupidly opted to get a new phone on the EDGE program because I was trying my first Samsung device and was not sure I would like it having been an IPhone user for years.I was right! Or so I thought.... The Note 3 has been horrible. I am on my second phone(replaced it under warranty) and it still freezes, shuts off on its own, and will not come back on for long periods of time. Having had enough, I decided to EDGE Up to another device. On March 16th I tried to edge up my device online but was unable to. I immediately called to figure out what the problem was. Back in October I had a mix up in my billing where I had set up a payment. It was not done properly by customer service and as a result my line was cut off. I called the EXACT day it went off, filed a complaint about the lack of follow through for my arranged payment, and thought I had it straightened out as the payment was made that same day. That incident, although it was a Verizon error, caused my Edge Contract to be "hotlined". I spent an hour on the phone on March 16th clearing the whole mess up. When the conversation ended, the Verizon representative admitted it was a Verizon error, documented everything, and then told me she was filing a release for the hotline hold that would take a couple of days. Her name was Linda and I stupidly trusted what she said.
    The days passed as I prepared to have a major foot surgery and to get my classroom straight before I would be out recovering for 3 weeks. All the time, my Samsung continued to glitch out like it has since I got it! While sitting on the couch recovering, I decided to deal with the phone issue again and EDGE UP. I figured 10 days latter, Linda would have taken care of the issue. Unfortunately, I faced the same problem and was told it was not eligible to edge up at this time. BACK on the phone again, 2 supervisors, 3 customer service reps. ( JOE from New York being the rudest customer service rep. I have EVER worked with) and 4 frustrating HOURS latter, Jason, the equally rude supervisor from Rochester, New York, informed me that Linda gave me BAD information, there was NOTHING he could do, and I am NOT eligible until April 14th!!!!! The WORST experience I have EVER had with a company. They were completely inept, rude, and not concerned about my time, my frustration, or the problems I was facing with their product in the LEAST. I have 4 LINES on Verizon that I am going to talk to Sprint about buying out. It was a horrible experience, and I can NOT believe I have no recourse or anyone to talk to....

    Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
    I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

  • Horrible experience trying to exchange/return Samsung S5 at store #457

    So I have had a family plan with sprint for over 10 years now, have 5 lines and alway ls do an upgrade when it's up.
    This time one of my line is up for an upgrade so went from my iPhone 5 to the Samsung S5. Great phone lots of features to get used to but phone i originally purchase at location 472 in Union nj, was faulty as I seem to not be able to hear people on the other side of the phone. 
    Bought the phone on July 6th, did the software updates needed one I got home and went to work like normal,  threw out the day got onto using my phone which seem of cause I could barely hear them and they could barely hear me, so went to the store in Rockaway nj to exchange it or return it if need be on July 12th.
    Only to find out that best buy doesn't honor their written return policy.
    Was turned away dismiss that the phone had any issues,  the call volume was fine and issue was the life proof case I bought with it, even after we tested without the case still they found the phone to be working fine volume call level. They would do a swap fora new unit but if I still had the same issue with the new one they wouldn't refund the phone, even thoughi was with in the 14 day return period.
    Have bought stuff from best buy for years now, but no more. 
    Not looking to buy into headaches,  I want to spend my money on stuff where there is peace of mind, knowing if something is wrong and with in return or warranty guidelines I will be taken care off. 
    Manager on duty have me a online support number that dreams with online order as to deal with customer issues.
    This place is a joke,  they mistreat clients as they know nothing Will happen and they are giving out wrong information,  called that number and they claim they don't have a corporate office or customer relation number, or a regional office number.  
    Last time I ever set foot in one your stores or buy stuff from your company at all,  wasted an hour explaining the issue at store level with no results turning me away toa different store cause I didn't buy the phone there,  wonder is I was to buy something there would they also tell me to go buy it at another site. 
    Wasted another hour on phone that was given by employee at the store to find out they couldn't do anything cause they deal with online orders only, answer I got was go to place where you bought it from, I bought it at best buy, should be able to return it at any best buy, even the moon if they had one there and that wad the closest to me.

    Hello anthopadilla,
    Cell phones can definitely be a blessing or a curse at times. I speak from experience. From what I hear, the Samsung Galaxy S5 is a great phone! I’m sorry if you have been inconvenienced by the issue you are having with the phone and its case. Considering the time you have invested into this, I would be equally as upset. I hope to provide you with some clarity around the communication you received in store and when speaking with our phone agent.
    I am glad to hear the store went through the proper steps in testing the phone for you with, and without, the case on the phone. It sounds as though the store exchanged the phone for you even though they were unable to find anything to be wrong with it. The information you received from our phone agent was correct; our support teams do not have the ability to initiate a return for an in store purchase when assisting you over the phone or online. However we may help connect you with the necessary parties at the store level. You should be able to return your store purchases to any Best Buy location in the country, not just the original purchase location. For more information on our Return & Exchange Promise, click here.
    The store may have been trying to inform you they would not swap another phone for this same issue, because it is likely you will receive the same result in lessened volume levels as long as you are using that case with for that model phone. I apologize if this was not communicated appropriately by the store employee. I recommend looking into other cases if you are unhappy with the effect it has on your phone’s speaker, rather than looking to perform an exchange on the hardware itself.
    I will ensure your feedback is passed on to the leadership at the Rockaway, NJ location. Please let me know if you have any additional questions or concerns. We appreciate your business and I hope you will continue to come to us with your future needs!
    Respectfully,
    JD|Social Media Specialist | Best Buy® Corporate
     Private Message

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