SAP BI Client tools are not communicating with BO server

Question

Hi Experts,
We've recently installed BI 4.1 . We're having few issues:
1. When client is installed on different machine then it is not communicating with server. We've already tried few things like untick auto assign from Request server and manually assign static port but it didn't work .
2. Our BO Server is running on AWS Cloud.
3. Client is communicating when installed on server machine.
4. Could you please help our how to resolve this error.
5. CMC and BI launch pad are installed on server side as they're web browser tool and we need to install these on client machine as well. Qns is Do we need to install them or provide just URL link? If just URL like where to get these URL links.
6. We can't see SAP Lumira and SAP Dashboard on Service market place to install. Where we can find these software on Service maket place?
7. Could someone please send screenshot to install Dashboard, Lumira, Analysis office and Crystal report enterprise and crystal report 2013.
8. Do we need to install all these on client machine?
9. Could you please give me software list which should be installed on client machine?
10. As i know there is life cycle management tool but it is not even available from server side not even on client side. Could you please recommend how it can be installed??
Thanks in advance.

Answer 1

1. When client is installed on different machine then it is not communicating with server. We've already tried few things like untick auto assign from Request server and manually assign static port but it didn't work .
Could you confirm that you are able to ping the BO server from Client machine. Also use telnet command from commandline of  CMD in client machine. It will help to confirm that port communication is successful. Use ipaddress:cmsport for the system while logging into the client software. Update the hosts file entries at client machine with BO server name and ip address. Create an exception for BO installation location at client machine and check the results
2. Our BO Server is running on AWS Cloud.
3. Client is communicating when installed on server machine.
4. Could you please help our how to resolve this error.
5. CMC and BI launch pad are installed on server side as they're web browser tool and we need to install these on client machine as well. Qns is Do we need to install them or provide just URL link? If just URL like where to get these URL links.
Check on the server side first where your web server is installed (I am assuming tomcat in your scenario). Use http://serverame:8080/BOE/BI and http://servername:8080/BOE/CMC (8080 is default port. If it has been changed use the correct port).
If its working well. Perform the same activity using ipaddress:8080 at server. Next chek whether using the same URL you are able to get BILaunchPad and CMC pages and able to login from the same.
6. We can't see SAP Lumira and SAP Dashboard on Service market place to install. Where we can find these software on Service maket place (https://service.sap.com)?
Software and downloads-->Installations and Upgrades
- D" SBOP DASHBOARDS (XCELSIUS)
7. Could someone please send screenshot to install Dashboard, Lumira, Analysis office and Crystal report enterprise and crystal report 2013.
Look into the admin guide for installation pre-requisites. These are available at Analytics Knowledge Center
We have a drop down for all products. Look for the guide and proceed with the installation.
8. Do we need to install all these on client machine?
Dashboard,Lumira,analysis office, CRE and CR2013 are client tools and hence need to be installed on client machine.
We also have CRS 2013 which is a server software and has to be downloaded from service market place. The li
9. Could you please give me software list which should be installed on client machine?
These vary according to user requirements. Check with developers for their softwares needed
10. As i know there is life cycle management tool but it is not even available from server side not even on client side. Could you please recommend how it can be installed??
In BI4.1 LCM comes by default. It is a server application. You can find it in CMC named as Promotion management and version management.
Use the admin guide and installation guide for all of the above. It will help you.