SAP CRM - How does Communication Station work?

Hi Experts,
Can anybody tell how the communication station work in SAP CRM?
For example if the service agent has performed the service at the field or customer location and uses the mobile client device to confirm the service, how does the data gets synchronised with the CRM server? How the connection to the communication station work?
Thanks a lot!
Regards,
Swathi

Hello Swathi,
Commstation sits between your mobile client and CRM server and acts as a channel of regulating  the data exchange.
On your mobile client, the application data is saved in IDES and when you need to sync that data with the CRM server, you need to run Conntrans.
Conntrans first connects with Commstation(which is a separate system) and then commstation allows conntrans to sync the data with Server. Commstation is basically a system which hosts a SAP CRM Transfer Service(a COM+ application).
On your client system, the first thing that conntrans does is initialize this transfer service on commstation and then the further data exhcnage takes place.
Commstation also doesn't allow CRM to be loaded with synchronization requests from several client machines. Imagine 1000 conntrans users sync the data with the same CRM server at the same time. Now you don't want the CRM server to be unnecessarily loaded with such sync requests. To limit this data exchange wherein only several(lets say 10) clients are allowed to sync the data via conntrans at 1 time, commstation comes in handy. As and when 1 conntrans session finishes and resources are deallocated on commstation, another client system can sync the data.
In the dcomcnfg->COMApplications->SAP CRM Transfer Service, right click and check the properties. Resource pooling is handled via this COM application on Commstation.
Hope that explains the function of Commstation to you
Thanks,
Rohit

Similar Messages

  • How does Merged Dimensions Work in WebI created on SAP BI Queries

    Hi,
    I need to know how does Merge dimensions work in WebI when using SAP BI Query as source?
    Below is my understanding when connection is defined for the universe on oracle database:
    1) To get the data in merged dimensions, there must be physical join (Either Direct or vai some other tables) between different tables at backend level (This means  there  must be join between tables in Oracle database.)
    2) we get the UNION of data when dimensions are merged at webI level.
    I dont know how this works in SAP BI.
    Since there is different data model defined for different BI Queries in SAP , and for each BI Query and there is seperate Universe, So how can you get correct data in WebI when there is no connections in DSO's used in different BI queries?
    Can any one suggest me the way data apperas in merged dimensions for WebI created on SAP BI?

    I assume we are only talking about merging dimensions in Web Intelligence here and not on the BW backend. this is a client side mere where you have 2 resultsets.
    if you want to do this on the BI server side it would be a multi-provider combining different InfoProviders - or a InfoSet - depending on the join type you need. MultiProvider is a union, Infoset allows you to choose
    Ingo

  • Transfer Rules: How does the mapping work?

    Transfer Rules: How does the mapping work?
    Is there a document out there that explains the following or can someone help clarify it for me. I have some confusion on what is really going on.
    When I create an InfoSource (IS_Test)  as a “Flexible update…”  and then “Assign DataSource”  (DS_Test) and I respond Yes, to the message “DataSource assignment DS_Test to InfoSource IS_Test Save”
    a) <b>Under “Transfer_Structure/Transfer_Rules”</b> in the InfoSource
    1)  the “Transfer Rules” tab, what are the fields found in the right column (Assigned InfObjct-field)? And where do the fields you enter in the left column (<b>Communication Str/</b>Transfer rules) eventually go?
    2)  the “DataSource /Trans. Structure” tab, can I always assume that all the fields in the right column (DataSource) came from DS_Test? The left column (Transfer Structure), in my test was exactly the same as on the right. Where do these fields eventually go?
    b) Under “<b>Communication_Struct.”,</b> in the InfoSource
    3. the right column (ISource Fileds) where from those InfoObjects. if I am now creating my InfoSource. Where did they come from?
    4. The left column is “<b>Communication Structure</b>”, which at this point has no InfoObjects, if I move a couple of InfoObjects from the right to the left, where do these Objects in the left eventually go?
    5. what is the relationship between the “Communication Structure” in 4 and 1? Or any relationship between a) and b) as a whole?
    Thanks.

    Hi Caud,
    As Ashish pointed out, communication structure contains fields (infoobjects) that suppose to go to data targets. Which IO in CS to which IO in the data target will go (and what transformation of data may occur) is determined in URs of the data target.
    The transfer structure is the structure in which the data is transported from the source system into BW:
    http://help.sap.com/saphelp_bw33/helpdata/en/3f/0e503c3c0d563de10000000a114084/frameset.htm
    In “Transfer_Structure/Transfer_Rules” in the IS, DataSource /Trans. Structure” tab, right part shows fields in the Datasource, the left part – fields in the transfer structure. There is also a transfer structure in R/3 for a given DS. Transfer structure in BW is created identical to the TS in R/3 during TRs activation.
    During data load data are transferred 1:1 from TS in R/3 to TS in BW.
    TS in BW corresponds to the PSA table structure.
    How data from PSA are transferred to the CS is determined in TRs.   
    The 3rd column (“Field”) (“Transfer Rules” tab, right part (Assigned InfObjct-field)), contains field names of the DS (TS); and the 1st column shows IO in the CS to which the DS field will go. So, it’s a mapping DS filed -> CS field.
    The left part (“Communication str./Transfer rules”) is always identical to the CS content. But the 4th column (“Tp”) shows possible data transformation during transfer from PSA to CS. If this column contains a yellow triangle then there is no transformation (Value of DS field will go to value of CS field). If there is a red cross, it means that no data for this CS field is supplied from a DS. You can click on this yellow triangle and choose: 1). Another field from a DS; 2). Constant; 3). ABAP routine; 4). Formula. So, here you can determine the data transformation. Moreover, there is a possibility to create a start routine (blank sheet icon at the top).
    And finally, here are the answers on your questions:
    Q:
    a)     Under “Transfer_Structure/Transfer_Rules” in the InfoSource
    1) the “Transfer Rules” tab, what are the fields found in the right column (Assigned InfObjct-field)? And where do the fields you enter in the left column (Communication Str/Transfer rules) eventually go?
    A: Right part shows a mapping between DS and CS fields. Left part shows CS fields and data transformation (TRs) during data transfer from TS (PSA) to the CS. These are fields in the CS that will go to data target and which are fed from a TS (DS).
    Q: 2) the “DataSource /Trans. Structure” tab, can I always assume that all the fields in the right column (DataSource) came from DS_Test?
    A: Yes, you are right.
    Q: The left column (Transfer Structure), in my test was exactly the same as on the right. Where do these fields eventually go?
    A: As I described, left and right parts are identical. These fields will go to CS.
    Q: b) Under “Communication_Struct.”, in the InfoSource
    3. the right column (ISource Fileds) where from those InfoObjects. if I am now creating my InfoSource. Where did they come from?
    A: these are fields from an IS template, the name of this template you can see above this right part.  Actually, during IS (CS) creation you can choose different templates and choose fields from them transferring them into the left part.
    Q: 4. The left column is “Communication Structure”, which at this point has no InfoObjects, if I move a couple of InfoObjects from the right to the left, where do these Objects in the left eventually go?
    A: these are fields of CS (left part) and as I said before they will go to data target.
    Q: 5. what is the relationship between the “Communication Structure” in 4 and 1? Or any relationship between a) and b) as a whole?
    A: CS in 4 just shows IOs that will be transferred to data target. CS in 1 also shows how values for CS IOs are to be fed and transformed.
    Best regards,
    Eugene
    Message was edited by: Eugene Khusainov

  • How do you connect your photoshop elements on your computer to your account online? and how do you create a customized url? how does the gallery work and how do you access it? i have trouble signing in on my program from my computer to connect to the onli

    how do you connect your photoshop elements on your computer to your account online? and how do you create a customized url? how does the gallery work and how do you access it? i have trouble signing in on my program from my computer to connect to the online photoshop, and I really want to create my own customized url and post photos to my gallery and share them with the world, family, and friends, but i need help because i can't figure how to do any of this, would really appreciate feedback and assistance, thanks, - claire conlon

    To add to sig's reply, "calibrating" does not calibrate Lithiu-Ion batteries, it calibrates the charge reporting circuitry.  If you look at the effect of deep discharging Lithium-Ion batteries in the data from the independent test group, Battery University, you will see that doing so shortens the life of the battery significantly. It looks like an optimum balance between use and life is at a discharge level of 50%.

  • How does TimeOut(Sec) works/ behave in FTP Adapter?

    Hi ,
    How does TimeOut(Sec) works/ behave in FTP Adapter?
    Lets Say : If I mention 300 Secs in this . How Should it behave ??
    if a file processing in adapter is taking more then 300 sec , will it also be  terminated ??? what error response i will get in such case.
    Regards
    Prabhat Sharma.

    Hi,
    if there's a network error the channel may hang (for a very long time)
    if you specify 300 secs after that time the channel will reset the connection and you can start pooling again
    for more details:
    Note 849089 - XI 3.0 / PI 7.0 File Adapter: FTP Timeout Handling
    Regards,
    Michal Krawczyk

  • How does SAPscript 'WRITE_FORM' works ?

    Hi
    I have a Z program working fine, it is a SAPM07DR copy and i aggregated some fields to WASCHEIN form.
    But i see when the program (standard or copy) calls the write form, the field values in program have other values (just the previous values) than the values wich appears in the printed form.
    For example: 
    WASCHEIN KOPF Window has the WERKS value:
             Plant:    &*T001W-WERKS&
    But when the write form is called
              CALL FUNCTION 'WRITE_FORM'
                EXPORTING ELEMENT = 'KOPF'
                WINDOW            = 'KOPF'.
    In the program the *T001W-WERKS field has a different value that the value wich appears in the spool, debugging i see that the field has the prevoius value in the program:
    Program
    *T001W-WERKS
    (when Write Form).............Spool
        '     '...................................Plant:  0900
        '0900'.............................Plant:  0901
    I had to do the same logic in my new aggregated fields, but i realy don't know why does the program works in this way.
    Why the print program and sapscript function works in this way ?
    How does WRITE-FORM works, that is where the function take from the values to print ?
    Thanks
    Frank

    Hi Max
    I hope the program works like you said, but it works:
    old_werks = '   '
    T001W-WERKS = '0900'.
    *T001W-WERKS = T001W-WERKS .
    *T001W-WERKS = old_werks.    <-- '   '
    CALL FUNCTION 'WRITE_FORM'
    (form KOPF with *T001W-WERKS)
    old_werks = '0900'
    T001W-WERKS = '0901'.
    *T001W-WERKS = T001W-WERKS .
    *T001W-WERKS = old_werks.    <--  '0900'
    CALL FUNCTION 'WRITE_FORM' 
    (form with *T001W-WERKS)
    But the FM prints 0900 and after 0901, when the *T001W-WERKS values were '    '  and  '0900'   !!!
    (and with the *T001W-NAME1 field occurs in the same way)
    Why does the FM prints that values ??
    Thanks
    Frank

  • KPI -How does the periodicity works in SM

    Periodicity is @ Context level only? That means we have to define different contexts for weekly &monthly? That doesnu2019t fly good
    How does the periodicity works in SM..data entry as well as frontend display?

    Hi TR,
    When looking at a scorecard, you should see the status for all objectives and KPIs during the same time period. If you look at Revenue KPIs for just one week and Cost KPIs for the whole month, how can you assess how you performed in that month?
    This doesn't mean that the metrics in PAS cannot have different periodicities. They can! But when looking at data in the scorecard these periodicities will be converted to the scorecard periodicity. For example if you have monthly metrics and you are looking at scorecard data quarterly, the scorecard will show you the value for the 3 months of that quarter. Here, you should take care to define the proper time consolidation properties for the metric (it can be SUM, like in costs or revenue, AVERAGE, LAST, FIRST...).
    Likewise, if you have quarterly metrics and you want to see scorecard data monthly, then PAS does a breakdown of the value per months.
    Anyway, if you are looking to setup a weekly scorecard, that will likely include a different set of metrics that a monthly scorecard would. Weekly scorecards will problably include more operational metrics and will lack the strategic focus of scorecards with a broader time scope.
    Regards!
    Ricardo

  • How does SUM actually works

    Hi,
    I'm puzzled by how SUM actually works.
    I've got a table with the following fields:
    SET_OF_BOOKS_ID NOT NULL NUMBER(15)
    SUMMARY_CODE_COMBINATION_ID NOT NULL NUMBER(15)
    DETAIL_CODE_COMBINATION_ID NOT NULL NUMBER(15)
    TEMPLATE_ID NOT NULL NUMBER(15)
    LAST_UPDATED_BY NOT NULL NUMBER(15)
    LAST_UPDATE_DATE NOT NULL DATE
    ORDERING_VALUE NOT NULL VARCHAR2(25)
    Using the below, I was able to get the total value of all the ordering value.
    select sum(ordering_value) from gl_account_hierarchies where set_of_books_id = 1 and summary_code_combination_id = 1147;
    I was happy that I could get the total value but am puzzled as ordering value is of data type VARCHAR2.
    Is sum(ordering_value) a VARCHAR2 or a NUMBER then?
    I did a simple test, inserting the following record:
    insert into gl_account_hierarchies values(1,1024,1,2,3,'11-APR-2002','xyz');
    After committing, I double check by using the following statement:
    select * from gl_account_hierarchies where last_update_date = '11-APR-2002';
    and was able to retrieve the newly inserted record.
    But when I did another check with the following statement:
    select * from gl_account_hierarchies where set_of_books_id = 1 and summary_code_combination_id = 1147;
    I wasn't able to retrieve the newly inserted record.
    Why is that so? How does SUM actually works? Is the output of SUM a VARCHAR2 or NUMBERIC value?
    thanks in advance!!
    Yu S.S

    SUM() gives a number.
    What you have come across is an implicit data conversion. Basically the SQL parser doesn't reject your query as being syntactically invalid just because you're attempting a mathematical function on a non-numeric column. Instead when you execute your query SQL substitutes this
    select sum(to_number(ordering_value)) from gl_account_hierarchies where set_of_books_id = 1 and summary_code_combination_id = 1147;
    If you want to check this create a view
    create order_value as select sum(ordering_value) sum_val from gl_account_hierarchies ;
    and then desc it.
    Cheers, APC
    SUM(

  • How does request.setAttribute() works?

    How does request.setAttribute() works?
              Does it append data to http header and forward? Does it set to a memory
              space like session.setAttribute() does?
              Thank you
              Jim
              

              Q. Does it append data to http header and forward?
              No.
              Q. Does it set to a memory space like session.setAttribute() does?
              Yes. So you can set attributes in request scope and use them in the servlets and
              JSPs in the servlet chain via request dispatcher and jsp:include/jsp:forward.
              "Jim" <[email protected]> wrote:
              >How does request.setAttribute() works?
              >Does it append data to http header and forward? Does it set to a memory
              >space like session.setAttribute() does?
              >
              >Thank you
              >Jim
              >
              >
              

  • How does at NEW works?

    Hi,
    How does AT NEW works with the below code>
    LOOP AT i_crhd into x_crhd.
    at new arbpl.
    v_resource = x_crhd-arbpl.
    LOOP AT i_afko into x_afko.
    at new plnbez.
    v_matcode = x-afko-plnbez.
    READ TABLE i_mseg into x_mseg with key x_afko-aufnr.
    IF sy-subrc eq 0.
    IF x_mseg-bwart eq '101'.
    v_menge_101 = v_menge_101 + x_mseg-menge.
    ELSEIF i_mseg-bwart = '102'.
    v_menge_102 = v_menge_102 + i_mseg-menge.
    ENDIF.
    ENDIF.
    endat.
    ENDLOOP.
    endat.
    ENDLOOP.
    Thanks a lot!

    Hi,
    In your program....
    For every new arbpl AT NEW will trigger and for eveery at new plnbez one more new field will trigger.
    Ex:  We have below records in your internal table 'i_crhd'.
    arbpl
    101
    101
    102
    103
    103
    and  we have records in internal table 'i_afko '
    plnbez
    A
    A
    A
    B
    B
    C
    C
    For every change in arbpl record AT new will fire and for every cheange in plnbez one more AT new will fire.
    Pls. reward if useful...

  • I wanted to know how does technical support work via icloud and is there any new technology out that helps providing technical support

    i wanted to know how does technical support work via icloud and is there any new technology out that helps providing technical support?

    basically I’m doing a project were I wanted to find out if there are recent technology  out that provides technical support for example they do it with remote access but is they any new ways that  they can support us and just wanted to find out if icloud gives technical support then how?

  • How does chat applet works?

    how does chat applet works? What specific technologies should i learn to make a chat messaging work?
    thanks in advance for ur help...

    Chat applets work on sockets. Normally there are two parts. One server and one or more clients. The clients connect to the server and any message sent by a client is then distributed by the server to all the other clients.
    Sun's site is incredibly slow tonite so I'll give you a google link
    http://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=chatserver+chatclient+java

  • How does opatch lsinventory works

    How does opatch lsinventory works ?

    Hi,
    Refer links:
    http://download.oracle.com/docs/cd/B19306_01/em.102/b16227/oui8_opatch.htm
    http://download.oracle.com/docs/cd/B16240_01/doc/em.102/e15294/prereq_checks.htm
    http://avdeo.com/2008/08/19/opatch-utility-oracle-rdbms-patching/
    thanks,
    X A H E E R

  • How does the KKBC_HOE work?

    I've been having discussions regarding the KKBC_HOE.  In particular how does the varient work.  We have a choice to chose several different variants and order statuses.  My question is if we are to capture the true target detail for the month what Order Statues are best suited to make that report. 
    For example what happens if we just choose DLV - Delvered and TECO - Technically complate orders?
    If we choose PDLV - Partially delivered does it update the Target hours. 
    I've searched all over the internet and cannot find a complete descriptive explanation of how exactly this report works.  I'm hoping someone can provide me with some guideance. I do know you have ro run the summarization job KKRV or KKRC as well as WIP and variance calcualtion before executing the KKBC_HOE. 
    I look forward to your input and help.
    Dan Goodhart

    Thanks for the replies.  What I have been able to determine from how we run our KKBC_HOE is that we run KKRC just for the current month.  Then we run KKBC_HOE for the current month.  The KKBC_HOE picks up all activity for the "actual" column that has occurred during that month.  But the Target column only get poppulated if the order is marked DLV or TECO. 
    To measure overall performance you really would need to run this report over several months.  Also, does anyone know if the target is taking the standard cost per unit X Planned order quantity or does it take Standard Cost X Actuall Quantity received?
    Although there is a Target line based on the actual number of cases received it seems like the rest of the report is based on the Order Planned amount.  I'm trying to figure out if we have all our switches set right for this report.
    Thanks for your feedback.

  • How does adobe encoder work with windows 8?  I can't get it to work.

    How does adobe encoder work with windows 8?  I cant get it to work.

    Flash Media Live Encoder doesn't work with Windows 8.
    The best it gets is Windows 7 64 bit.

Maybe you are looking for