SAP Crystal Reports 2011 - Product keycode

Dear all,
I have been requested to install SAP Crystal Reports 2011 to use it as a reporting tool for our SAP ERP 6.0.
However, I got stuck when the installation program asks me for the "Product Keycode". Does anybody know if there is a temporary product keycode so we can evaluate this product before purchasing it?If so, where is it?
Once SAP Crystal Reports 2011 is successfully installed, do we need to install anything else in order to set up the connection between SAP Crystal Reports 2011 and SAP ERP 6.0?
Thanks in advance,
Marc

Since someone on your site obtained CR 2011, they should also have a permanent keycode...
Failing that, the only way to get a 30 day temp eval keycode is from here;
http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
But you will still have to go back to who ever obtained your current CR 2011 and ask them for a permanent keycode.
Re. Connection to SAP ERP 6.0. You're better off asking in the SAP Crystal Reports Database Connectivity|SAP Crystal Reports - Data Connectivity; forum rather than in this forum.
- Ludek

Similar Messages

Crystal Reports 2011 - Product keycode is not valid INS00140

I ordered two copies of Crystal 2011 and neither keycode is working. My users are on Windwos XP Professional SP3.
I called in and was emailed the following instructions:
Click on link
Choose u201Csaveu201D
Save to a know spot
1.     Do not run the installation from archived package, extract the package first. Click on 51041020.ZIP and choose extract.
2.     Copy the installation package to hard drive if possible to avoid any networking issues.
3.     Once extracted, the Setup.exe file can be found in the \DATA_UNITS\Crystal Reports\ u2026folder
4.     Login to the machine as Local ADMINISTRATOR, if possible.
5.     Temporary disable any kind of firewall, antivirus, network security etc., if possible.
6.     Please note CR 2011 installation requires open port 4520 for communication. Blocked port 4520 may cause the following error
Microsoft Visual C++ Runtime Library
Runtime Error!
7.     On the latest versions of Windows, even if logged in As local Administrator, right-click setup.exe file and select "Run as Administrator". If you do
not have Administrator account, try right click "Run as" Select current user and uncheck the "Protect my computer and data from unauthorized
program activity".
8.     Make sure there is enough space on the computer. If not sure about the space, run "Custom" installation with minimum components. Nonmandatory
components could be added at any time
This did not work. I am still getting the error.

See the very first Sticky post in this forum for more info on how to fix the problem.
And Search on that error, lots of info...
Thank you
Don

SAP Crystal Reports 2011: Error INS00140 The Product keycode is not valid

I have followed all of the instructions in the previous thread but am still getting the error message. I am trying to install on a Windows 7 machine.

Try this Post...
SAP Crystal Reports 2011: Error INS00140 and other install errors
PS - Coy no longer works here
Don

Hiding a data field in SAP Crystal Reports 2011

Hello,
I am new to SAP Crystal Reports 2011 (Crystal Reports).
Does any one know how to hide a Special Field in a Crystal Report?
Specifically, I am trying to hide the Special Field, 'Record Number' from displaying on my report.
I need the Special Field, 'Record Number' to know how many records was printed on my report
in order to limit the amount of records printed while I am testing this new report.
Thanks for the help!
Tony

Hi Tony,
Yes to hide specific field, follow abhilash suggestion..
1. Limit the number of records displayed on your report like that:
section expert -> particular your report section -> click on suppress -> write below formula
RecordNumber > Limited number of records count..
2. limit the number of records per page on your report follow below link:
How to limit the no of records per page in crystal reports 2008
Thanks,
DJ

How to run a crystal report in SAP Crystal Reports 2011

I've installed SAP Crystal Reports 2011. I can't figure out how to run a crystal. What replaces the lightning bolt used in previous versions of crystal? I'm I missing something?

Hi Tim,
You may:
1) Press F5
2) Go to Report > Refresh Report (Notice the icon beside the label)
3) Go to View > Print Preview
4) Or, click the refresh button on the toolbar
5) The icon on Point#2 is also available on the toolbar
-Abhilash

Cannot Install SAP Crystal Reports 2011 on 64-bit Win 7

I am trying to install the 30-Day Trial of SAP Crystal reports 2011 on a Windows 7 64-bit pc and at the end of the installation, I receive the two errors below.
I made sure I clicked 'Ran as Administrator' and under properties under the Compatibility Tab, I selected Windows 7.
I also made sure my antivirus software was disabled.
1st Error - It was a pop up after the installation said successful.
Missing installdir reg key for installiverse, required for uninstall. Key: SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Installer\aurora Value: Path
2nd Error - It was another pop up right after I selected OK on the 1st error pop up.
Runtime Error!
Program: C:\Users\Ken Muhr\Desktop\River Valley Recycling\Crystal Reports -...
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
And the box name is called, "Microsoft Visual C++ Runtime Library
After I click OK to clear this 2nd error pop up box, I go to my programs and it is not there to use. I don't understand why. Has anyone experienced this?
Thanks in advance!

Hello,
Have a look in the install log file, it is under this tree:
C:\Program Files (x86)\SAP BusinessObjects
Anything in the install log? You can open it with notepad.
Also have a look at this post: SAP Crystal Reports 2011: Error INS00140 and other install errors
And you also need 2.0 Framework as well as MS VS 2005 C++ Security installed.
Interesting name for a PC...
Thanks
Don
Edited by: Don Williams on Aug 19, 2011 12:57 PM

SAP Crystal Reports 2011: Error INS00140 and other install errors

Hi all,
There have been many customers who have downloaded the Crystal Reports 2011 installation package and have run into an error when the installer attempts to recognize the keycode being used. The error received is "The Product Keycode is not valid INS00140."
This thread is meant to track all current resolutions that have been determined based on troubleshooting with customers thus far. In addition, the thread will provide you with the list of things that we need to know in order to properly troubleshoot the issue.
Before attempting any of the steps below, please be sure that you are using the latest version of Crystal Reports 2011 which is SP02. You can download this version from the SAP [website|http://www.sap.com/solutions/sap-crystal-solutions/query-reporting-analysis/sapcrystalreports/index.epx].
Coy
====================
Resolution Options
Windows XP & Microsoft Visual C++ Redistributable
If you are installing Crystal Reports 2011 on Windows XP, then you need to ensure that the following Microsoft patches are not installed on the machine. You can check this by using the Add / Remove Programs dialogue.
KB2467175
KB2467174
KB2467173
If any of these are installed, then please remove them before attempting to install Crystal Reports 2011.
Installing with Dashboard Design 2011 or Presentation Design 2011
If you are installing Crystal Reports 2011 on the same machine as Dashboard Design 2011 or Presentation Design 2011, then there may be a problem with the registry key that points to the location of the keydecoder DLL. To check this, launch run regedit and navigate to the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Shared Tools\keydecoder.dll
You want to make sure that the "path" key is pointing to the valid path for the keydecoder.dll. The correct path to the DLL should be: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x8keydecoder.dll.
Uppercase License Key
In addition to the above, you need to make sure that you are entering the license key in all uppercase characters. There is a current issue with the installer where it does not accept lower case characters.
Fix - Coming in SP02, but can implement manually for now
Locate the BCM-4-0.dll.2.Config file in the <install package directory>\dunit\product.crystalreports-4.0-core-32\actions
(replace crystalreports with crystalreportsjava for CR for Ent and xcelsius for dashboards)
Open BCM-4-0.dll.2.Config
Locate this line:
<bindingRedirect oldVersion="8.0.50727.0-8.0.50727.1434" newVersion="8.0.50727.4053" />
Modify the oldVersion number to make the line like this one:
<bindingRedirect oldVersion="8.0.50727.0-8.0.50727.4053" newVersion="8.0.50727.4053" />
This should allow you to install without issue.
Further Troubleshooting
If none of the above helps to resolve the issue, then we need the following:
The installation logs from the following folder: C:\Documents and Settings\<YOUR USER NAME>\Local Settings\Temp\<DATE OF YOUR LAST ATTEMPTED INSTALLATION>
The results from attempting to run the keycode validator directly. You can find it under the folders that contain the installation package. For example, C:\Documents and Settings\<YOUR USER NAME>\My Documents\CrystalReports2011\DATA_UNITS\CrystalReports\dunit\product.crystalreports-4.0-core 32\actions\isKeyCodeValid.exe -keycode <YOUR KEYCODE> -version 140 -property CR.EnableCR
You should submit a new forum post with relevant details about the error and provide links to download the logs generated by following the above steps.
Edited by: Don Williams on Dec 22, 2011 7:53 AM

Then try these:
1. Download the latest version of the installation package for Crystal Reports 2011. To verify the version of extracted package, open productid.txt file located at: {installation package}\DATA_UNITS\CrystalReports\.
Make sure it is not less than 14.0.2...
2. Where to download Crystal Reports 2011 installation from: - free trial from SAP Online shop http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx - from SDN Community page http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm - from Service Market Place http://service.sap.com/sbop-downloads Note: downloads from all above listed locations are fully functional product installations. Trial version defined by expiring key code, not by functionality limitations.
3. Copy the installation package to a hard drive if possible to avoid any networking issues.
4. Login to the machine as Local ADMINISTRATOR.
5. Temporary disable any kind of firewall, antivirus, network security etc., if possible.
6. On the latest versions of Windows, even if logged in as local Administrator, right-click the setup.exe and select "Run as Administrator". If do not have Administrator account, right click "Run as" Select current user and uncheck the "Protect my computer and data from unauthorized program activity".
7. Make sure there is enough space on the computer. If not sure about the space, run "Custom" installation with minimum components. Non-mandatory components could be added at any time.
8. Finally, if there is an existing "InstallData" folder under C:\Program Files (x86)\SAP BusinessObjects rename it to "InstallDataOLD"
Edited by: Don Williams on Dec 22, 2011 7:51 AM

SAP Crystal Reports 2011/2013 doesn't show Company Data Base

I have CR versions 2011 and 2013 in several clients, and I can't connect to SAP B1 through the integration component. The behavior is that when I fill all the fields, I can't see the Company DataBases; if I type it manually and click "finish" I get the "conexion failed" error. With version 2011 it was working and then stoped working just like that. With 2013 has never worked. I've read in several forums that this error is recognized by SAP since early 2008 versions, but only talk about future "fixes". I've checked if any fix for 2013 is available but no lucky, it seems that fixes is a mess with CR.
See screenshot. Any ideas how to fix this? is this really a bug?
I have SAP 9 PL 9.
UPDATE: My SAP Partner Support has told me this error is caused by the version of SQL I have (which is 2012) and that SAP will release a patch to correct this soon, is this correct?

Hi,
Please check SAP note:
1966132 - SAP Business One 9.0 PL09 (SQL & HANA) supports SAP Crystal Reports 2013, version for the SAP Business One application
Thanks & Regards,
Nagarajan

SAP Crystal Reports 2011: Error INS00140 on Windows 7

I am trying to install on Windows 7, and I am getting the error 'The Product keycode is not valid: INS00140'
When I run the isKeycodeValid.exe directly I get this:
     Info: found Aurora type "D" keycode
     Could not resolve the location of isKeyCodeValid.exe at: isKeycodeValid.exe
Then it crashes with:
Problem signature:
Problem Event Name:     APPCRASH
Application Name:     isKeycodeValid.exe
Application Version:     14.0.2.364
Application Timestamp:     4de9a453
Fault Module Name:     cryptocme2.dll
Fault Module Version:     0.0.0.0
Fault Module Timestamp:     46cb9da8
Exception Code:     c0000005
Exception Offset:     000246c7
OS Version:     6.1.7600.2.0.0.256.4
Locale ID:     1033
Additional Information 1:     0a9e
Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
Additional Information 3:     0a9e
Additional Information 4:     0a9e372d3b4ad19135b953a78882e789
Any ideas?
Thanks.

Hello,
It's also been noted that an old version of Adobe Reader copied into the windowssystem32 folder. They have changed their ways but that old software did not clean it up. As well as McAffee also uses an older version.
Search your PC for that file, is it in any folder?
A test is to rename the one you find and copy the one from CR into that app's folder, reboot and test again.
We have extensive discussions and post on this issue in the .NET SDK forum due to install issues for the runtime for Crystal Reports.
See this thread for more info: Re: Installing CR for VS2010 throws 1904 Exception - fails to register many dll
Bottom line is this set of dll's are for Encryption and there are updated versions. CR requires a recent version, older programs that have the dll loaded into memory do not have the new functions of the updated dll. Because of the way Windows works if a dll with the same name is in memory all applications can and will use it. They can't load another version, it's the way Windows works....
CA resolved the issue by renaming their version of the dll because they too were putting their app in the PATH statement.
Only other option is to report this issue to CREDANT and see if they can "fix" their version issue.
Don
Edited by: Don Williams on Oct 7, 2011 9:12 AM

Reallocate Crystal Reports 2011 product license

I have installed CR 2011 on a PC and runs fine. My boss wants me to remove it from this one PC and install it on a second PC instead. Is the product license transferrable as long as I uninstall it from the first PC or will I have complications getting the license moved to the second PC? I do not want to uninstall it from the first PC until I'm sure this will work for fear of not being able to reinstall it later if all else fails.

See the very first Sticky post in this forum for more info on how to fix the problem.
And Search on that error, lots of info...
Thank you
Don

Crystal Report 2011 doesn't find SAP B1 DB in Expert DB

Good morning,
I've found a problem when I've installed SAP Crystall Report 2011 on the computer where is my SAP B1 (version 9.0).
When I try to create a connection to a DB, the Expert DB doesn't find the SAP B1 DB on the PC.
Here's a screenshot
Thanks for your help
(and apologize for my bad english).

Hi
Check the below link it may helps you
data source sap business one
With Regards
Balaji Sampath

Upgrade from crystal report 8.5 to crystal report 2011

Hi All,
Currently we are using crystal report 8.5 (PEAPI and dictionary files) (with VB6) to generate historical data for our product. Reports can have millions of records. We are using 2-tier architecture ( our client resides on windows machine and database
- Oracle10g dedicated server- resides on linux server).
We are planning to upgrade it to CR2011(with .NET)
My understanding is :
Crystal report designed in SAP Crystal Report 2011/SAP Crystal Reports(version for Visual Studio 2010)/.NET SDK for CR2011 and developed in VS2010 will use Crystal Reports(version for Visual Studio 2010) runtime. Please comment.
Is there any way to use PE APIs in Crystal report 2011 ? If not which is the best way to upgrade ?
Please comment.
Thanks,
Gaurav

Hello,
Not sure which viewer you are using, should be CR.Windows.Form and in code using RAS ( Report Application Server ) you'll get these options which are now controllable by you to allow all or just some:
private void ViewReport_Click(object sender, EventArgs e)
    rptClientDoc = rpt.ReportClientDocument;
    //crystalReportViewer1.ShowProgressAnimation(false);
    crystalReportViewer1.ShowGroupTreeButton = false;
    crystalReportViewer1.EnableDrillDown = false;
    //rpt.Refresh();
    crystalReportViewer1.ReportSource = rpt;
    // next line causes a delay due to the engine having to go to the last page.
    //rpt.FormatEngine.GetLastPageNumber(new ReportPageRequestContext());
// set up the format export types:
int myFOpts = (int)(
    CrystalDecisions.Shared.ViewerExportFormats.RptFormat |
    CrystalDecisions.Shared.ViewerExportFormats.PdfFormat |
    CrystalDecisions.Shared.ViewerExportFormats.RptrFormat |
    CrystalDecisions.Shared.ViewerExportFormats.XLSXFormat |
    CrystalDecisions.Shared.ViewerExportFormats.CsvFormat |
    CrystalDecisions.Shared.ViewerExportFormats.EditableRtfFormat |
    CrystalDecisions.Shared.ViewerExportFormats.ExcelRecordFormat |
    CrystalDecisions.Shared.ViewerExportFormats.RtfFormat |
    CrystalDecisions.Shared.ViewerExportFormats.WordFormat |
    CrystalDecisions.Shared.ViewerExportFormats.XmlFormat |
    CrystalDecisions.Shared.ViewerExportFormats.ExcelFormat |
    CrystalDecisions.Shared.ViewerExportFormats.ExcelRecordFormat);
    //CrystalDecisions.Shared.ViewerExportFormats.NoFormat); // show no export types
    //int myFOpts = (int)(CrystalDecisions.Shared.ViewerExportFormats.AllFormats);
crystalReportViewer1.AllowedExportFormats = myFOpts;
Only change is the Excel Export formats have changed, and no option to use the old Excel types available in CR 8.5. Search Kbase for Exporting to Excel, there is a great article on how to optimize your reports for best output.
Don

Where are release notes for Crystal Reports 2011 SP10?

We've recently moved from Windows XP with an older release of Crystal to Windows 7 (64 bit) with Crystal Reports 2011. Where can you find what issues have been fixed? Despite finding a link with the text "Support and Feature Pack Release Notes" on the web page SAP Crystal Reports 2011 – SAP Help Portal Page, the document is for SP5. Where can you find issues known and fixed in each of the service packs (and known and not fixed)? I also looked at Analytics Knowledge Center and picked Crystal Reports and 2011 and the only release notes other than the initial release is for a FP3, which as near as I can tell is nowhere to be downloaded so I assume the SP1 replaced that...

Hi Eddie,
Release notes for SP10 are only available on the Service Market Place.
If you have an S-user ID, you may have a look at the document here.
-Abhilash

Crystal Reports 2011 Demo Install Error

Downloaded the trial of Crystal Reports 2011 today (installer says it is SP2) and it will not install. Searched the forums and the 'net and not finding anything that appears to be applicable to my situation, so here goes:
Windows 7 64-bit Pro SP 1, all updates
Crystal Reports 8.5 and 9.2 installed
Visual Studio 2010 Pro with all updates
RAD Studio XE2 with latest updates
Crystal Reports for Visual Studio 2010
I run the setup as an admin, Windows 7 compatibility checked, etc. as suggested in other posts.
I am getting a Visual C++ runtime library error "This application has requested the Runtime to terminate it in an unusual way."
I get this initially when the installer says "Installing Deployment Unit:" and the unit listed is:
tp.microsoft.vcredist-7.1-core-32,14.0.0.760
I have a screenshot, but the above gives relevant information. If I click OK on the error, I will continuously get it for all other files and then get the pleasure of getting it again when I cancel the installation. We have been considering moving to SSRS, but wanted to give the 2011 Crystal a shot since we have several hundred reports developed in it.
Thanks in advance for any help and apologies if I missed something in my searching. Any ideas??

Hello,
First thing is CR 8.5 is not side by side compatible, so uninstall it. I don't see this causing install issues but just an FYI...
I assume you downloaded it from the Trial version Page then or was it in Service Market Place?
SP 2 is both Full and Incremental so I'll start the download and test also. It may be they linked to the wrong file.
How big was the file you downloaded?
Also, have a look at this post: SAP Crystal Reports 2011: Error INS00140 and other install errors , there may be something going on with one of those MS Kbases causing the issue, or could be something new.
I checked with the PM for Cr 2011 and there should be both incremental and a full build available, possibly they did link it to the wrong one...
Thanks again
Don
Oh and check that you have .NET 2.0 to 4.0 Framework installed, CR requires is.
Don
Edited by: Don Williams on Sep 28, 2011 1:49 PM

SAP Crystal Report 2013 on Windows 2012 and Lotus Notes Databases

Hi everybody, does someone already try to use version 2013 of Crystal Report to report Lotus Notes databases content?
We have been used older version for about 10 years without any difficulties as a native driver exist for Lotus Notes.
But installing the version 2013, we have discovered that lotus Notes is not anymore present int the list of database to connect to...
Can anyone provide sonme help?
Many thank in advance
Dominique Anderegg
Insentia SA
Lausanne - Switzerland
[email protected]

See the SAP Crystal Reports 2013 Product Availability Matrix (PAM), page 9 and download the doc linked to there. According to that doc, Lotus Notes is now only supported via ODBC only.
Also, the search string 'lotus crystal 2013' (search box in top right corner) brings up the following KBA:
1238167 - Cannot create new report off the Lotus Notes Domino native driver in Crystal Reports
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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SAP Crystal Reports 2011 - Product keycode

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