Sap ISU and CRM

We are implementing SAP ISU with Billing and Invoicing, next step would be the implementation of CRM for Utilities. In a part we are using the installation guide of Best Practices for Water Utilities, which presuppose the implementation of CRM. My question is the following: is it possible to do the implementation of billing and invoicing in ERP and afterwards move the billing and invoicing to CRM, without any big efforts?
Thanks in advance
Maja

Maja,
The IS-U billing engine sits in the SAP for Utilities system. Today, there is not such a thing in the CRM system you can use to do the same. Same it is for invoicing, bill print etc. not to speak of FI-CA. You can't even replicate these objects to CRM.
The Water Template is not referring to such a thing. It is only levelling he way to a replication the standard objects, such as, business partner, from the ERP system to the CRM system.
I hope this answers your question.
Kind regards,
Fritz

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Message was edited by: João Sousa

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Points are rewarded
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grosso.d79 wrote:
Dear all, i write becasue I need some explanation about WEBUI and SAPGUI on CRM 7.0, because i've no experience on that.
> Is it true that doesn't exist SAPGUI on CRM 7 ?
> I've the following doubts.
> I'm going to update my CRM 5.0 to 7.0 and I've a lot of custom development that needs SAP GUI: custom report, module pool, function module. What happen to them on CRM 7.0 ? I have to use WEBUI or can I continue with the old SAP GUI ?
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>
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>
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>
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Can u give me information about ISU and CRM

Hi,
you may try this link first:
SAP CRM
Its a module which focus more on the customer focus and relationships maintained between the customer and the client.It focus more on various channels like Portal,Internet Sales,Telesales,Mobile Sales etc..
.CRM provides us with a 360 degree view of the customer.
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http://www.ebusinessteam.com/article.php?search=CRM%20and%20ERP:%20Two%20Worlds%20Apart,%20Two%20Worlds%20Alike
Read following,
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4.CRM is a business strategy supported by numersous system rather than system itself like ERP.New departments like marketing and custgomer interation centers came into play.
Check the below links :
Links to CRM Documentation
Brainstorming Discussion - Links to CRM Documentation
http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/html/BBLibrary.htm
/message/1863167#1863167 [original link is broken]
http://www.ixos.com/local/es/home/products/pro-integration/pro-integration-crm/pro-integration-crm-sap.htm
http://wiki.ittoolbox.com/index.php/Topic:MySAP_ERP
http://www.cadservices.nl/site/cadservices/28/27/Designer_mySAP_PLM_2005.pdf
http://www.unevoc.unesco.org/southernafrica/8-km/SAPKW_SolutionBrief.pdf
CRM material
http://help.sap.com/saphelp_erp2005/helpdata/en/06/4f220a51d173478a0d60f01645d914/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/6a/0e1d3ba1f2ab13e10000000a11402f/frameset.htm
ISU:
Please check the link below :
http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dce68eafc11d18a030000e829fbbd/frameset.htm
Also check this ISU related table link.
http://www.sapetabap.com/ovidentia/index.php?tg=fileman&idx=get&inl=1&id=4&gr=Y&path=ABAP_TABLES&file=DB_for_ISU.ppt#256,1,Slide 1
Reward Points if found helpfull..
Cheers,
Chandra Sekhar.

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hi
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regards
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Sunil,
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Hi,
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Hi,
Good day experts,
iam working on variant programming which is EA88 T.CODE. I've created YAVGCONS variant for avg.consumption which is ISU_YAVGCONS But it goes to short dump. thats why i've created another ISU_YAVGCONS1 For ea00 t.code. when iam execute the ea00 t.code which is under Debug mode. New function module is not triggering? Why? and can i delete old one or else anything i hve to do?
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regards,
kk

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http://help.sap.com/bp_biv235/BI_EN/index.htm
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Hi all,
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Hi,
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Integrating SAP SD with FICA
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Re: Posting documents from SD to FICA

Contract replication from ISU to CRM

Hi Experts
I have sucessfully replicated BP master data between ISU and CRM, Contract Account replication is done as well, i would like to replicate Contract from ISU to CRM. Any help will be highly appreciated.

Hello,
Please see note 632749 for help with this issue.
Please also check the foloowing points:
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2. Check the contract account entries in your IS-U system with the transaction 'CAA3'. Are they existing ?
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I hope this is helpful.
Regards
Olivia
Edited by: Olivia Walsh on Jan 24, 2011 5:40 PM

Sap ISU and CRM

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