SAP XI not able to split message in BPM

Hello All,
In our XI production system Message information is coming into the XI from CCS but XI BPM is not splitting the message to the external system . this is happening to one perticular interface.
Message execution status is showing as successful and so we are not getting any error log.
May be this could be because of memory problem.
Please provide a solution or if it is related to memory please suggest how to check and solve this issue.
Thanks & Regards,
Suhas Kulkarni

Hello, Vishwanatha.
You're actually expanding message area (do you see the blue line on your screenshot?)
But it's overlapped by other views. You can drag the message icon a little bit and you'll see this:
I had the same issue in IDES system.
What can be done:
1. Switch to Default skin from current one (I can guess it's a Signature Design right now).
2. Or use old-style message area. For this set MESSAGE_AREA_TYPE parameter as INPLACEWINDOW in the parameter profile of your business role.
Hope this will help you.

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