Satellite A30 CDRW-DVDRW (Mat****a) drive can't recognize any dvd

Hi!
I own a Satellite A30-303 with a optical drive MAT****A UJ811 (CDRW-DVDRW).
Everything worked just fine until last week the drive stopped reading any DVD. A error message saying that there is some problem with E/S is displayed. CDs are recognized with no problems though.
I tried to find updated drivers for the DVD driver but I couldn't get any.
Please does anyone have an idea of what that might be and how to solve it??
Thank you!!
Alex

Hello
On this way it is always not simply to say what the problem can be. Like littco wrote check if there is some virus or any kind of malware. It is also possible that there is some technical problem and the drive can not calibrate on the right way.
I really dont know what you mean with E/S but you can try to remove the device from device manager and restart the unit. The last thing that you can try is to reinstall the unit using recovery CD. On this way the unit will be absolutely clean. If the problem persist there is obviously malfunction and the drive must be replaced.
By the way; have the same opinion like littco.
Bye

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Hi everybody !
Sorry for my bad english, but I assume you're all aware about the frenches are not very good at english.
I've got the following problem: I can't burn any dvd or cd. I've already tried with different programs such as Sonic, Nero 7.0, and I Tunes, and I got every time a mistake wich interrupted the burning process before it ends.
So I don't know what to day ! I've already tried to re install the drivers, but it's didtn't change anything.
In order to help you, I've saved an error log from nero. I hope it could be helpfull to someone who could help me !
Here is the log:
moi
5C82001080000000000666822849
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 13:54:32
NT-SPTI used
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Recorder: <MAT****A DVD-RAM UJ-841S>Version: 1.60 - HA 1 TA 0 - 7.0.0.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <MAT****A DVD-RAM UJ-841S >Version: 1.60 - HA 1 TA 0 - 7.0.0.0
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHV2100BH PL atapi Port 0 ID 0 DMA: On
CdRomPeripheral : MAT****A DVD-RAM UJ-841S atapi Port 1 ID 0 DMA: On
CdRomPeripheral : AXV CD/DVD-ROM 2.1b axvodka Port 2 ID 0 DMA: Off
=== CDRom-Device-Map ===
MAT****A DVD-RAM UJ-841S D: CDRom0
AXV CD/DVD-ROM F: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 2045MB (2095084kB)
Free physical memory: 1277MB (1308144kB)
Memory in use : 37 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
21.9.2006
CD-ROM (ISO)
21:04:46 #1 Text 0 File Isodoc.cpp, Line 6410
Iso document burn settings
Determine maximum speed : FALSE
Simulate : TRUE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
21:04:47 #2 Text 0 File Burncd.cpp, Line 3007
MAT****A DVD-RAM UJ-841S
SmoothLink activs
21:04:47 #3 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 81920KB of Memory
21:04:47 #4 Text 0 File Reader.cpp, Line 124
Reader running
21:04:47 #5 Text 0 File Writer.cpp, Line 113
Writer D: MAT****A DVD-RAM UJ-841S running
21:04:47 #6 ISO9660GEN -11 File Geniso.cpp, Line 3304
First writeable address = 0 (0x00000000)
21:04:47 #7 Text 0 File Burncd.cpp, Line 3301
Turn on Track-At-Once, using CD-R/RW media
21:04:48 #8 Text 0 File DlgWaitCD.cpp, Line 277
Last possible write address on media: 359844 ( 79:59.69)
Last address to be written: 318786 ( 70:52.36)
21:04:48 #9 Text 0 File DlgWaitCD.cpp, Line 289
Write in overburning mode: NO (enabled: CD)
21:04:48 #10 Text 0 File DlgWaitCD.cpp, Line 2568
Recorder: MAT****A DVD-RAM UJ-841S
21:04:48 #11 Text 0 File DlgWaitCD.cpp, Line 456
>>> Protocol of DlgWaitCD activities: <<<
=========================================
21:04:48 #12 Text 0 File ThreadedTransferInterface.cpp, Line 846
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 318787 (318787) = #318787/70:50.37
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 318785 blocks [D: MAT****A DVD-RAM UJ-841S]
21:04:48 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1058
Prepare recorder [D: MAT****A DVD-RAM UJ-841S] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 653182976, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
318787 | lead-out | 1 | 0x41 | 0x00
21:04:48 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1126
Removed 2 run-out blocks from end of track 1. Length: 318787 -> 318785.
21:04:48 #15 Text 0 File SCSIPassThrough.cpp, Line 34
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
21:04:48 #16 Phase 24 File dlgbrnst.cpp, Line 1724
Caching of files started
21:04:49 #17 Text 0 File Burncd.cpp, Line 4129
Cache writing successful.
21:04:49 #18 Phase 25 File dlgbrnst.cpp, Line 1724
Caching of files completed
21:04:49 #19 Phase 32 File dlgbrnst.cpp, Line 1724
Simulation started at 24x (3 600 Ko/s)
21:04:49 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2669
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
21:04:49 #21 Text 0 File MMC.cpp, Line 21541
Set BUFE: SmoothLink -> ON
21:10:08 #22 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
21:10:10 #23 Phase 33 File dlgbrnst.cpp, Line 1724
Simulation completed successfully at 24x (3 600 Ko/s)
21:10:11 #24 Phase 36 File dlgbrnst.cpp, Line 1724
Burn process started at 24x (3 600 Ko/s)
21:10:11 #25 Text 0 File ThreadedTransferInterface.cpp, Line 2669
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
21:10:11 #26 Text 0 File MMC.cpp, Line 21541
Set BUFE: SmoothLink -> ON
21:12:16 #27 SPTI -1040 File SCSIPassThrough.cpp, Line 306
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1040)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x10
Sense Qual: 0x00
CDB Data: 0x2A 00 00 01 76 C0 00 00 20 00 00 00
Sense Area: 0xF1 00 03 00 01 74 5D 0A 00 13 00 00 10
Buffer x03390000: Len x10000
0x72 F1 87 E5 D3 3D 4A 96 F9 B0 73 83 D3 14 72 A1
0xF3 49 6E 93 44 25 04 6D E5 CE 44 5F 3E C6 79 47
0xDD DD EA 3A FD 71 4D 32 CB 35 F3 DF 4B 18 BD 7D
21:12:16 #28 CDR -1040 File Writer.cpp, Line 302
Illegal block size for command
D: MAT****A DVD-RAM UJ-841S
21:12:16 #29 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
21:12:17 #30 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader
21:12:17 #31 CDR -201 File WriterStatus.cpp, Line 200
Invalid write state
D: MAT****A DVD-RAM UJ-841S
21:12:17 #32 TRANSFER -18 File WriterStatus.cpp, Line 200
Could not perform EndTrack
21:12:17 #33 Text 0 File MMC.cpp, Line 16273
<MAT****ADVD-RAM UJ-841S > start Close Session
21:12:30 #34 SPTI -1040 File SCSIPassThrough.cpp, Line 306
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1040)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x10
Sense Qual: 0x00
CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 00 13 00 00 10
21:12:30 #35 CDR -1040 File WriterStatus.cpp, Line 249
Illegal block size for command
D: MAT****A DVD-RAM UJ-841S
21:12:30 #36 TRANSFER -19 File WriterStatus.cpp, Line 249
Could not perform Fixation
21:12:30 #37 Text 0 File WriterStatus.cpp, Line 258
falling back to disc fixation
21:12:30 #38 Text 0 File MMC.cpp, Line 16273
<MAT****ADVD-RAM UJ-841S > start Close Session
21:12:30 #39 SPTI -1046 File SCSIPassThrough.cpp, Line 306
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x05
CDB Data: 0x5B 01 02 00 00 00 00 00 00 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 AA 00 00 30 05
21:12:30 #40 CDR -1046 File WriterStatus.cpp, Line 249
Illegal disc
D: MAT****A DVD-RAM UJ-841S
21:12:30 #41 TRANSFER -19 File WriterStatus.cpp, Line 249
Could not perform Fixation
21:12:30 #42 Phase 38 File dlgbrnst.cpp, Line 1724
Burn process failed at 24x (3 600 Ko/s)
Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 25/04/2005 11:03:00 (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
So, thanks to you !
See you !
Romain

Hi
The error log doesnt provide any very useful information.
According to this error log the simulation was running correct but the burning process was not started.
In such case its very hard to say why it happens. Possibly the drive is damage and cannot calibrate the lens properly or you use not compatible medias.
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DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Although I am an HP employee, I am speaking for myself and not for HP

Satellite A30: Question about new Hard Drive

The hard drive on the above computer has failed. When formating the system hangs at 70%. When running a utility to recover the hard drive again it fails at 70%.
I am now looking at replacing the hard drive and would like to know can any 2.5" hard drive (speed/make/size) be used (non Sata).
I would have assumed it would not be a problem but there is no way of changing the settings in the Bios, does the Bios auto detect the drive when fitted?.
When fitting the hard drive can it be fitted through the access panel on the rear of the laptop or does the whole back need to be removed?
Thanks,
Keith.

Hi Keith,
The hard drive on the satellite A30 is located underneath the optical drive which must be removed from its slot first. To do this just undo one screw (F5 I think) underneath the notebook and the optical drive will then be free to slide forwards.
The hard drive will then be visible secured in place by four screws (2 on each side). Remove the screws and then pull the hard drive towards the front of the notebook to disconnect it from the connector.
You will need to transfer the mounting brackets to the new hard drive which is then inserted by reversing the above procedure.
The BIOS will automatically recognise the new drive.
If you choose a drive with a higher rotaional speed than the normal 4200RPM be careful of the extra heat that will be generated. I use a 5400RPM drive in my A30 and it does tend to warm up quite nicely when the drive is being used heavily.
regards,

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