Satellite A65-S126 - Blue screen of death UNMOUNTABLE-BOOT-VOLUME

Hello,
I am having problems booting into windows. It is stuck in an endless install/boot cycle. Pressing F8 helped me freezeing the blue screen of death, which it says: "A problem has been detected and windows has been shotdown to prevent damage to your computer. UNMOUNTABLE-BOOT-VOLUME." The at the end
Technical information:
Stop: 0x000000ED(0x89B789E0, 0xC000009C, 0x00000000, 0x00000000)
I bought my laptop with the OS XP Home editon already installed.
Thank you and I hope you could help me solving this issue.
Saul
Message was edited by: saviar01

The file system may be corrupted. To fix it, you need to run CHKDSK on C: Drive.
If you cant boot into Safe Mode to run CHKDSK, or if the Recovery Console wont load, you may need to connect the HDD to another PC using a USB Adapter, so you can run CHKDSK on it.
Also test the Hard Disk for errors by using DFT.
DFT Download: http://www.hitachigst.com/hdd/support/download.htm#DFT
Download the ISO File and burn it to a CD-R Disc (There is also a Floppy Disk version if that's easier).
If you dont know how to burn an ISO file, read this guide: http://www.petri.co.il/how_to_write_iso_files_to_cd.htm
Restart your laptop and boot from the DFT Disc.
Choose the "Advanced" Test and let it run (it may take an hour or so).
If you see a red message box, the HDD is faulty.
An error od 0x70 means there are bad sectors and the HDD needs replacing.

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  • Blue Screen of Death on boot: ctaud2k.sys

    Blue screen of Death on boot: ctaud2k.sys
    MEMORY.DMP analysis:
    (minidump will follow shortly)
    Microsoft (R) Windows Debugger Version 6..000.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\WINDOWS\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available
    Symbol search path is:
    SRV*c:\Tools\WinDbg\WebSymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (2 procs) Free
    x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 3790.srv03_sp2_gdr.0026-30
    Machine Name:
    Kernel base = 0xfffff800`0000000 PsLoadedModuleList = 0xfffff800`0d440
    Debug session time: Wed Dec 29 03:8:25.609 200 (GMT+)
    System Uptime: 0 days 0:0:24.536
    Loading Kernel Symbols
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 00000000`7efdf08). Type ".hh dbgerr00" for
    details
    Loading unloaded module list
    *????? Bugcheck Analysis
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffffadf8ebb5398, fffffadf8c644c0, 0}
    Page ac7d4 not present in the dump file. Type ".hh dbgerr004" for details
    Page acb29 not present in the dump file. Type ".hh dbgerr004" for details
    *** ERROR: Module load completed but symbols could not be loaded for
    ctaud2k.sys
    *** ERROR: Module load completed but symbols could not be loaded for
    ctprxy2k.sys
    PEB is paged out (Peb.Ldr = 00000000`7efdf08). Type ".hh dbgerr00" for
    details
    PEB is paged out (Peb.Ldr = 00000000`7efdf08). Type ".hh dbgerr00" for
    details
    Probably caused by : ctaud2k.sys ( ctaud2k+e398 )
    Followup: MachineOwner
    : kd> !analyze -v
    *????? Bugcheck Analysis
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffffadf8ebb5398, Address of the exception record for the exception
    that caused the bugcheck
    Arg3: fffffadf8c644c0, Address of the context record for the exception that
    caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    Page ac7d4 not present in the dump file. Type ".hh dbgerr004" for details
    Page acb29 not present in the dump file. Type ".hh dbgerr004" for details
    PEB is paged out (Peb.Ldr = 00000000`7efdf08). Type ".hh dbgerr00" for
    details
    PEB is paged out (Peb.Ldr = 00000000`7efdf08). Type ".hh dbgerr00" for
    details
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
    referenced memory at "0x%08lx". The memory could not be "%s".
    FAULTING_IP:
    ctaud2k+e398
    fffffadf`8ebb5398 488b02?? mov? rax,qword ptr [rdx]
    CONTEXT:? fffffadf8c644c0 -- (.cxr 0xfffffadf8c644c0)
    rax=000000000000000 rbx=fffffadf9a6390 rcx=000000000000000
    rdx=0000008ffffffff rsi=fffffadf9a63260 rdi=0000000000000000
    rip=fffffadf8ebb5398 rsp=fffffadf8c64cd0 rbp=fffffadf99c04330
    ?r8=fffffadf99c04330? r9=fffffadf9c6ff570 r0=fffffadf99c04330
    r=fffffadf8c64d98 r2=0000000000000000 r3=fffffadf8c64d98
    r4=000000000000000 r5=fffffadf9a632a8
    iopl=0?? nv up ei pl nz na po nc
    cs=000? ss=008? ds=002b? es=002b? fs=0053. gs=002b
    efl=0000206
    ctaud2k+0xe398:
    fffffadf`8ebb5398 488b02?? mov? rax,qword ptr [rdx]
    ds:002b:0000008`ffffffff=???
    Resetting default scope
    DEFAULT_BUCKET_ID:? DRIVER_FAULT
    BUGCHECK_STR:? 0x3B
    PROCESS_NAME:? DLLML.exe
    CURRENT_IRQL:? 0
    LAST_CONTROL_TRANSFER:? from fffffadf90b88785 to fffffadf8ebb5398
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    fffffadf`8c64cd0 fffffadf`90b88785 : 00000000`20206f49 fffff800`005039a
    fffffadf`99c04330 fffffadf`9a6390 : ctaud2k+0xe398
    fffffadf`8c64d50 fffff800`027f3 : 00000000`0000000 fffffadf`00000000
    fffffadf`8c6500 00000000`00000000 : ctprxy2k+0x5785
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    fffffadf`8c64eb0 fffff800`002e33d : fffffadf`99ee2c20 fffffadf`9c8bbb70
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    fffffadf`8c64f20 00000000`78b83e48 : 00000000`00000000 00000000`00000000
    00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x3
    00000000`006dd98 fffff800`0026640 : 00000000`00000000 00000000`00000000
    00000000`00000000 00000000`00000000 : 0x78b83e48
    fffffadf`8c65320 00000000`00000000 : 00000000`00000000 00000000`00000000
    00000000`00000000 00000000`00000000 : nt!KiCallUserMode
    FOLLOWUP_IP:
    ctaud2k+e398
    fffffadf`8ebb5398 488b02?? mov? rax,qword ptr [rdx]
    SYMBOL_STACK_INDEX:? 0
    SYMBOL_NAME:? ctaud2k+e398
    FOLLOWUP_NAME:? MachineOwner
    MODULE_NAME: ctaud2k
    IMAGE_NAME:? ctaud2k.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:? 4a26ba
    STACK_COMMAND:? .cxr 0xfffffadf8c644c0 ; kb
    FAILURE_BUCKET_ID:? X64_0x3B_ctaud2k+e398
    BUCKET_ID:? X64_0x3B_ctaud2k+e398
    Followup: MachineOwner
    Bye,
    ? Skybuck.

    Minidump:
    <a rel="nofollow" target="_blank" href="http://members.home.nl/hbthouppermans/MiniDump/Mini2290-0.dmp"]http://members.home.nl/hbthouppermans/MiniDump/Mini2290-0.dmp[/url]
    Microsoft (R) Windows Debugger Version 6..000.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\WINDOWS\Minidump\Mini2290-0.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is:
    SRV*c:\Tools\WinDbg\WebSymbols*<a rel="nofollow" target="_blank" href="http://msdl.microsoft.com/download/symbols"]http://msdl.microsoft.com/download/symbols[/url]
    Executable search path is:
    Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (2 procs) Free
    x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 3790.srv03_sp2_gdr.0026-30
    Machine Name:
    Kernel base = 0xfffff800`0000000 PsLoadedModuleList = 0xfffff800`0d440
    Debug session time: Wed Dec 29 03:8:25.609 200 (GMT+)
    System Uptime: 0 days 0:0:24.536
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *????? Bugcheck Analysis
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffffadf8ebb5398, fffffadf8c644c0, 0}
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    0n2
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    Followup: MachineOwner
    : kd> !analyze -v
    *????? Bugcheck Analysis
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffffadf8ebb5398, Address of the exception record for the exception
    that caused the bugcheck
    Arg3: fffffadf8c644c0, Address of the context record for the exception that
    caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
    referenced memory at "0x%08lx". The memory could not be "%s".
    FAULTING_IP:
    ctaud2k+e398
    fffffadf`8ebb5398 ??
    CONTEXT:? fffffadf8c644c0 -- (.cxr 0xfffffadf8c644c0)
    rax=000000000000000 rbx=fffffadf9a6390 rcx=000000000000000
    rdx=0000008ffffffff rsi=fffffadf9a63260 rdi=0000000000000000
    rip=fffffadf8ebb5398 rsp=fffffadf8c64cd0 rbp=fffffadf99c04330
    ?r8=fffffadf99c04330? r9=fffffadf9c6ff570 r0=fffffadf99c04330
    r=fffffadf8c64d98 r2=0000000000000000 r3=fffffadf8c64d98
    r4=000000000000000 r5=fffffadf9a632a8
    iopl=0?? nv up ei pl nz na po nc
    cs=000? ss=008? ds=002b? es=002b? fs=0053. gs=002b
    efl=0000206
    ctaud2k+0xe398:
    fffffadf`8ebb5398 ??
    Resetting default scope
    CUSTOMER_CRASH_COUNT:?
    DEFAULT_BUCKET_ID:? DRIVER_FAULT
    BUGCHECK_STR:? 0x3B
    PROCESS_NAME:? DLLML.exe
    CURRENT_IRQL:? 0
    LAST_CONTROL_TRANSFER:? from 0000000000000000 to fffffadf8ebb5398
    STACK_TEXT:
    fffffadf`8c64cd0 00000000`00000000 : fffff800`00000000 00000000`00000000
    00000000`00000000 00000000`20206f49 : ctaud2k+0xe398
    FOLLOWUP_IP:
    ctaud2k+e398
    fffffadf`8ebb5398 ??
    SYMBOL_STACK_INDEX:? 0
    SYMBOL_NAME:? ctaud2k+e398
    FOLLOWUP_NAME:? MachineOwner
    MODULE_NAME: ctaud2k
    IMAGE_NAME:? ctaud2k.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:? 4a26ba
    STACK_COMMAND:? .cxr 0xfffffadf8c644c0 ; kb
    FAILURE_BUCKET_ID:? X64_0x3B_ctaud2k+e398
    BUCKET_ID:? X64_0x3B_ctaud2k+e398
    Followup: MachineOwner
    Bye,
    ? Skybuck.

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