Satellite C50-B-14D - USB ports not working

I have a Satellite C50-B-14D and have had it from new for about 4 months.
I didn't realise at the time of purchase (online) that it has no optical drive so I have bought an external one.
Whilst attempting to plug it in I discovered that nothing happened in the 2 ports on the right hand side (2.0 and 3.0) so decided to try the left hand 2.0 port.
It does detect the device but then undetects it within 10 seconds, it continues to do this every few seconds making it impossible for me to access my work on CD!!!
I have contacted the people I purchased it from but they say it is a Toshiba issue?
Can anyone help fix it as I don't want to send it for repair as I can't be without it for more that 2 days.
HHHEEEEELLLLPPPPPPP!!!!!!!!!!!!!!!!!

But I have tried various items connected via the usb ports and nothing works.
If a device like my dvd/cd writer is specifically a usb device why would it not have enough power to work, even if it was plugged into the usb 3.0 port? It works perfectly well on my old laptop.
It was only bought in October so is still under warranty and guarantee but I really can't be without it so am reluctant to send it anywhere for repair.
I was hoping there might be a way of uninstalling and reinstalling the usb ports?

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