Satellite C850-1NU does not boot Win 8.1 - Error Code 0xc0000098

Windows 8.1 will not boot
Laptop is *Toshiba Satellite C850 1NU*, as from Saturday it will not boot up!
*Error states "The boot configuration Data File doesn't contain valid information for an operating system.*
*File:\ BCD*
*Error Code 0xc0000098*
I have transferred recovery tools from another laptop to a USB stick and then enter bios of the Toshiba Laptop to make the USB drive to boot first.
It then comes up with the recovery tools.
I clicked on "Refresh your pc" it then reports "The drive where Windows is installed is locked. Unlock the drive and try again".
I clicked on "Reset your pc" it then reports "Unable to reset your pc. A required drive partition is missing".
I have also tried "Automatic Repair" and it reports "Repair couldn't repair your PC".
I am at a loss as to get my sons laptop up and running again. Advice would be much appreciated. Thank you.

Further to my question, *I have now resolved the issue.*
Thanks to phanlon7 on this link
[http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-crash-refresh-hard-drive-locked-unlock/a6bb04ff-5dba-4e10-a849-644cd0851bc6?page=2&rtAction=1390385080363]
I used a usb stick and copied recovery from another windows 8 laptop.

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Blinking cursor and Satellite C850-1NU does not boot up

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I did something really stupid!
Recently I installed ubuntu on My toshiba laptop. During a part where it was downloading things, I turned my laptop off because i thought it was frozen. I turned it back on, but all there was was a black screen with a white flashing "_". I put in an old Windows XP disc to see if i could install it but, still nothing happened.
And the laptop came installed with Windows 8 x64 if that helps.
Do I need to buy a new BIOS chip, or what?

Hi
The issue is not related to BIOS problem.
The blinking cursor in the left upper corner can appear due to faulty HDD or RAM malfunction.
It can be possible that you damaged the HDD booting partition due to the shutdown.
But this is easy to check
You should power up the unit and press F2. Now you should access the BIOS.
Now in case the HDD is OK; you should see the HDD on the first BIOS page with all the HDD details. In case the HDD is visible in BIOS, you should go to next step.
Next step: try to reinstall the system again.
In case you want to install an Linux or another Windows system you have to disable firstly the secure boot option in BIOS. Also you have to switch from UEFI to CSM mode. This is also part of the BIOS settings.
After that you could boot from CD or USB flash stick in order to reinstall the system

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op. system win 8 64 bit brandnew.
suggestions are welcome

Hi
The message says that you have to install the system again using recovery media
As far as I know the notebook was preinstalled with the WIN 8 64BIT system.
You can use the HDD recovery option
Power on the unit and press F12.
Then choose HDD recovery option appearing in the boot menu.
Follow the instruction on the screen
Good luck!

I started the OS system from a backup hard drive. Now My Adobe products doesnt work. "the licensing does not work for this product" Error code 150:30. Help me please!!

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Reinstall the software properly. migration/ backups do not work due to the specific requirements of the activation system.
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I've recently got hold of a second hand toshiba Satellite M30-107 laptop, and decided to freshen it up.
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jt

Hi
Sounds a little bit like the notebook does not boot due to the Windows software issue
Did you recover the M30 with the original Toshiba recovery CD which was supplied with this M30 unit?
Maybe Im wrong but for me it looks like a wrong recovery CD was used and an image with non compatible drivers was installed
You could try to install the OS from original Microsoft Win XP CD and could check if it would be possible to get the notebook ruining using clean OS.
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Hi I'm going to assume that your recovery works like mine and that the recovery partition is still good and not corrupted.
Shut down your PC. Press F12 and select HDD recovery. Click enter. This should start the recovery from the hidden recovery partition.
PS I would advise you to make the recovery discs or USB recovery Try this first.
Perform a power cycle
Even when your laptop is off and unplugged, residual power can still be held in some components. While this is normal, clearing it can help with boot problems. Perform these steps to complete what’s called a power cycle.
Ensure the laptop is turned off.
Unplug the laptop's AC power cable.
Remove the battery (if the model has a removable battery).
Unplug all wires or peripherals. This includes CDs, DVDs, USB sticks, mice, printers, and any other accessories.
Hold down the power button for thirty seconds.
Reattach the battery.
Connect the AC adaptor to the power socket that was confirmed to be working in the first step.
Connect the other end of the AC adaptor to your computer.
Try starting the computer.
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Hi
Remove battery, disconnect the AC adaptor and leave the notebook disconnected for a longer period of time. After that connect both parts can try to power up the unit once again
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Thank You.
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How did you try to boot from the drive???
Did you change the boot order in the BIOS???
Usually several boot possibilities are available.
1. You can press the C button immediately after notebook powering to detect the CD/DVD drive booting
2. you can use the F12 button to get the booting menu
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I really hope someone can help.
After 15 months my Toshiba A200 seems to have given up the ghost.
I tried to switch it on today and although the blue stand-by LED came on and the orange light on the disk drive there were no other signs of life.
I tried and tried but it just would not boot and the screen did nothing but remain blank.
I tried taking the battery out for more than 30mins, pressing F4 - but nothing.
I have no memory cards inserted or additional hardware such as a webcam. Everything has worked fine before now.
I am not very technical so of you do know how to help then please explain as simply as possible.
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Hello Sarah
You cannot expect that someone here on this forum can offer exact diagnostic and say for sure what the problem can be. We can here just speculate what the problem can be.
If you want to know for sure what the problem is contact nearest service and let them check your notebook.
It can be mainboard failure, maybe just defective CPU or defective board electronic. Who knows?
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I am having an issue with my bluetooth dongle and satellite c660-108.
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>I see Toshiba screen and then it hangs with black screen and blinking cursor in top left corner.
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Set the HDD at the first place and the USB as last possible booting device.
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Hello.
I own a toshiba satellite C50-A0113 laptop running windows 8 64bit.
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Dear aya11,
Defiantly it is a operating system issue.
did you check in the BIOS mode??
if your laptop is working fine in the BIOS mode then you have to reinstall operating system.
if you have preloaded operating system then you can recover your operating system.
recovery option is :*
if you are using window 7 in your laptop then,
just restart your laptop and hold the "0" numeric key..u get option HDD recovery just enter in HDD recovery
then it showing popup for format laptop just click on the yes ..you get a next option and your laptop is getting restart.
if you are using window 8 in your laptop then
just restart your laptop and hold the "F12" numeric key..you get option HDD recovery just enter in HDD recovery
then it showing popup for format laptop just click on the yes ..you get a next option and your laptop is getting restart.
in case both option is not working then u have install a new OS.
Thnx :)

Re: Satellite C855-1EL does not boot Windows system

I've been having trouble with my Satellite C855-1EL lately and now can't even boot up Windows.
The black screen reads the following:
Intel UNDI, PXE-2.1 (build 083)Copyright (C) 1997-2000 Intel CorporationThis Product is covered by one or more of the following patents:US5,307,459, US5,434,872, US5,732,094, US6,570,884, US 6,115,776 andUS6,327,625
Realtek PCIe FE Family Controller Series v1.24 (10/07/10)
press keys to device ....
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For successful OS installation HDD must be recognized by BIOS and listed there. If I understand you right HDD is not listed in BIOS settings.
Is this correct?
Try to set BIOS to default settings and check it again. If there is no some hardware related issue HDD must be recognized. In case that HDD is not visible for BIOS your next step could be HDD exchange and test with new HDD inside.
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Hello,
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Hi
If you are not able to boot up the Windows then try firstly the HDD recovery option:
http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm
If this will not work then you need the recovery disk which you could order here:
https://backupmedia.toshiba.eu/landing.aspx
Greets

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Hi
I do not know how it looks like on Australian Satellite A200 notebooks but on European notebook models there is series where you can install WXP (WXP SP2 very important) without using SATA driver and also models where you need SATA driver (implemented using F6 when installations starts).
As I wrote in my previous posting one time I have missed something up and HDD was not visible even for original recovery DVD. After changing the BIOS settings to default, the HDD was visible again.
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Satellite C850-1NU does not boot Win 8.1 - Error Code 0xc0000098

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