Satellite L300D-13S - CD/DVD drive does not close properly

Hi,
I have the L300D-13S about one week.
Today and for a short while last Sunday the DVD drawer will not stay closed.
I have restarted a few times and tried putting discs in but it still ejects and doesn't read the discs.
I installed Norton 360 Version 2.0 the day I got it, I really don't know a lot about computers and I am hoping it's simple enough.
I have checked the control panel and checked all the settings and they all seem fine.
I'd appreciate any help.
Thanks.

Hi
In my opinion its a mechanical CD/DVD drive problem and you should contact the ASP in your country for a check.
I mean your warranty must be valid because this notebook does not seem to be old.
So ask the ASP and maybe the CD/DVD drive must be replaced.
Bye

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