Satellite L350-170 - Recovery Disk doesn't work

Hi
I have a L350-170 running Windows Vista home, I have recently purchase a recovery CD from Toshiba and now that it has arrived, it doesnt work.
I put in the CD and boot from the CD drive, I can hear the drive working and the screen says "Windows is loading files" and a bar appears at the bottom of the screen, after this the screen goes blank and all I am left with is a mouse pointer and a black screen.
Thanks
Jackie

Hi
Did you test if the notebook would boot up using another bootable disk like Linux Live CD, WinPE or Win XP?
Please check thisthis would help to determine if the issue is related to Recovery disk or notebook.
Please check also if the HDD is ok. For this test you can use an free HDD testing tool called Drive Fitness Test. Google for that.
However, it could be also an faulty recovery disk and in such case you should get in contact with the guys where you have ordered this disk maybe you need an replacement.

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