Satellite L455-S500 Recovery Disks NOT Working (Windows 7 HP)

DH bought a Satellit L455-S500 in May of 2010.  It worked well for just over three years.  Then it into a spiral of failing to boot up...virus scans showed issues and nothing was removing them.  The computer would not make a backup copy - so we started the recovery process with the press 0 and release as it booted. 
The recovery partition had apparently gotten corrupted.  The recovery process failed. 
Recovery media was ordered from Toshiba and we tried again. 
Hard drive was wiped and recovery media disk one was placed in the optical drive and the computer went into the installation of a clean copy of the OS.  It asked for the second disk - then gave error code 10-FC12-0241 and said to click [OK] to shut down.  It reboots at that point and gives error code F3-F200-0002 and again says to click [OK] to shut down.  It does NOT reboot at that point.
I've tried the original hard drive (wiped & formatted) and a new hard drive from the local electronics store.  I've tried removing the memory stick (RAM) from the B slot and I've tried swapping the memory stick from the B slot to the A slot.
We replaced the laptop after a couple of days as he NEEDED a working one for his job - but he doesn't LIKE Windows 8 (no touch screen on the replacement laptop).  I'm still trying to get this one working again so that he has a spare that he LIKES working with. 
The error codes show that the most likely issues are with the hard drive or the memory.  But I haven't had any luck with any of my attempts to get it working again, even as a clean install.
Could it be the recovery disks that have the issue?  Or do I need to try one more time with a brand new, unused hard drive, instead of a working one pulled from another laptop?

Try reformating the hard drive to one raw partition before using the recovery media. You can use a windows 7 disc to format the drive then remove the disc and start with the recovery media.
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Similar Messages

  • Recovery Disks Not Working - Windows 8

    Hi,
    This relates to my G6-2240sa HP Pavilion, bought 14 months ago, preinstalled with Windows 8 (later upgraded to 8.1)
    Just out of curiosity I installed Linux Mint, hoping to dual-boot my system.
    In the process I have wiped out everything on my HD.
    I didn't mind that so much, as a fresh install of Windows 8 would have been welcome.
    But now I find that the recovery disks (4) that I created are not working.
    Whichever of the three options I choose (and I have tried them all) the process grinds to a halt, becoming unresponsive at anything from 7% to a max of 34% on the second disk. Then I am confronted with "The destination Drive is not Connected"
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    Started the recovery process from the bios defaults, using the optical drive as the first boot device, which only managed to reach a max of 17% before freezing. Strangely, the better results of 34% came from using a USB external DVD)
    I have been through most of the other posts on here to find a solution, but none of them seem to apply to my specific problem.
    Took it back to PC World, where I was informed that my best bet would be to buy a set of Recovery disks for my Model, Serial number, Product ID, obtainable from the Netherlands at a cost of £42, and I am waiting for them to arrive now.
    Now I'm wondering, at the risk of throwing good money after bad, would it make more sense to buy new Windows 8 software or a different computer?
    Surely having paid for a system that claims to offer security in the form of a recovery procedure, I am entitled that it should work as claimed.
    After more than a week I'm at my wits end as I cannot use any of my programs without a Windows platform.

    Success!
    Although I have to say that with a poplation of over 7 billion I did think that my problem would have attracted more response than just one reply.
    However, my thanks to Indypat for that. You gave me the hope to keep trying.
    I read your solution from your link Pat, removed the SSD (taping the bare connectors, just in case), did all the other things suggested and tried again. Twenty more times! Still no go. 
    Was just surfing the net to find the cheapest OEM to buy, when the mailman (We call them postmen) arrived at last with the recovery disks I had ordered.
    Started the process at 10 am ( I think I had to replace the SSD first to authorize the process) and by 4 pm recovery was complete! So my conclusions are that the recovery disks I made, did not work. Don't ask me why - I made them all according to the instructions - maybe the medium was faulty?
    Now, (and for the foreseeable future as far as I can see) I shall continue updating Windows and reinstalling all my precious programs.
    Still, after two weeks' cast into the outer darkness, at least I have clean Windows.
    I'm glad you got your own problem sorted at last Pat. Like yourself, I am an HP fan. (again)

  • Recovery disks not working

    I have an HP G60 Notebook PC, Product # NW144UA#ABA
    The computer got a virus and couldnt open Microsoft Office applications so I wanted to restore it to the original factory settings. I created my own set of recovery disks (used 3 DVD-Rs). I started the recovery manager and followed the steps, the first disk worked just fine then popped out and asked for the second. I tried to put in the second disk (correctly labeled from when it was made) and it said the disk is not good, please insert disk #2. I have tried this several times and same thing. Now I can't even get back to the regular computer. When I turn it off or cancel the recovery manager it comes up with a black screen saying BootMGR not working (or something.. cant remember exact words). At one point in trying the recovery manager I got an "error 1002 please contact HP" message. I have tried to keep inserting disk #2 and after 20 times it still wouldnt work. I have tried to call HP customer service and was told I could buy recovery disks, but shouldn't my disks work? Please help!!!

    Hi:
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    Unfortunately, there are hundreds of posts like yours and unfortunately, very few answers.  I have yet been able to help someone get their recovery disks to work.
    So, I see that you may have two options (only one if you can't read all 25 characters of the Vista product key on the bottom of your PC:
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    2. Make your own plain windows vista installation media if you can read your vista product key.
    This will NOT restore your PC to factory condition. It will only install the operating system, and you will need to either have your program installation files and also use whatever downloads and drivers are available from your notebook's support and driver page.
    Start from page 289 at the link below.
    http://philipyip.files.wordpress.com/2013/01/windows-reinstallation-guide-03-03-2013.pdf

  • Recovery disks not working for Satellite L350

    I have a Toshiba Satellite L350 which I bought some years ago
    Originally it was a vista home premium laptop and I opted for the Toshiba windows 7 upgrade and its been pretty much trouble free .
    However recently something went a bit weird and things just were not working well (it would not always log you out and never seemed to shutdown correctly) and various other applications did not run correctly.
    After a few uninstalls ,reinstalls, scans and Microsoft patches did nothing I decided to take the plunge and use the recovery disk.
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    I have now tried all the recovery disks and they all have the same problem reporting that imagex cannot uncompress the second file image as it is corrupt at block 90 I dont have this actual message to hand
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    I cant see that Im doing anything wrong as all i do is put the dvd in the drive and restart the laptop with F12 to boot off the recovery DVD and follow the on screen commands.
    Have you any reports of such of this previously or am I doing something stupid?
    Thanks

    Thats very strange that al recovery discs show the same error message. As far as I know when you start recovery image installation the HDD will be formatted, new partitions created, recovery image copied on second HDD partition and as last step is recovery image installation.
    >I had bought one from Toshiba when I got the machine originally and had made one myself before the upgrade to windows 7...
    Have you tested both of them in the past?
    Generally speaking all you do is right. In my opinion the problem can be recovery image itself or maybe HDD has some failure on certain sectors.
    If you can obtain second HDD somewhere exchange it, set BIOS to default settings and test recovery installation again.

  • Satellite C50-A-19T - recovery disks not working

    I have a Toshiba Satellite C50-A-19T laptop with OS windows 8.1
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    When i enter the recovery disk and boot from the disk drive (ODD) it brings the windows logo then after a minute it goes to a blank screen and i waited and after a while it was still a blank screen
    I had already went into the BIOS to change the settings to boot from the CD but even after that the same problem persists
    Please help

    Hi
    Go to BIOS and disable the option called: secure boot
    Now you should be able to boot from the ODD.
    By the way: please check if the HDD is listed on the first BIOS page (name, size, etc)
    In case the HDD details are not visible, the HDD isnt recognized by BIOS this could be related to HDD malfunction.

  • Satellite Pro L300 PSLB1A: Recovery disk not working - 0xc000000f error

    I get error 0xc000000f when restarting and if i try the recovery disk i get error error: 10-FC12-0241
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    Hi
    You mean you cannot boot the notebook using the Toshiba Recovery disk which you have created?
    Go to the BIOS and check if the CD/DVD drive is recognized. It should be listed on the first BIOS page.
    If the CD/DVD drive is not listed then you should set the SATA mode to compatible and should save the changes.
    After that try to boot again from the Recovery disk.
    I also searched on the Toshiba European driver page for some info and found some details;
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    This Firmware solve "Sometime not able to writing on DVD+R media".
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  • I have compaq cq50. was VISTA upgraded to WIN 7. Recovery disks not working. BOOTMGR compressed

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    Hi:
    If you are trying to use the Vista recovery disks and they are not working, and you can read your Vista product key on the bottom of your notebook, then you can make your own Vista installation disk by reading the guidance below.
    If you're up to a slight but rewarding challenge you can make your own if you can read your 25 character Vista product key on the PC.
    Just download the 3 files you need at the link below, and read all of the instructions to create a bootable DVD installation disk using imageburn.
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    When you enter the product key, it knows what version of Vista you have.
    http://en.community.dell.com/support-forums/software-os/w/microsoft_os/3317.2-3-microsoft-windows-v....
    After you successfully install Vista, you can then install the drivers from your PC's support and driver page.
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  • Hp recovery disks not working- will not reboot

    I have an hp envy ultrabook touchsmart model 14-k033TU. About a week ago the laptop decided to shut down and perform an update. It was bed time so I let it do it's thing. During then update it may have switched off as it was not plugged in ?ran out of power. When I next tried to switch it on a blue screen appeared with a sad emoticon with the message "your pc ran into a problem and needs to restart. We're just collectinng some error info...". I cannot read the source of the error as it flashes by too quickly. It alternates between this blue screen and a black one that says "preparing automatic repair".
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    Hi @Yana5789
    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
    If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Erasing my hard drive with recovery disk not working

    So recently I was infected with Security Central malware and ran an anti-malware removal program, which worked for a week or so. Yesterday it came back and after attempting to run the anti-malware program again, it cannot find any, though Security Central is still affecting my computer.
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    Corrected instructions for Recovery and Applications/Drivers Media Document ID: 98082279
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    Follow these steps to erase the current contents of the hard disk drive and to re-install all of the software that was installed on the computer when it was manufactured:
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    2. Shut down the computer (click the Start button, click Shut Down, select Shut Down, click OK).
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    The computer will restart, and will boot from the Recovery disc.
    5. Follow the instructions on the screen to start the Recovery process.
    CAUTION: Once the Recovery process has begun, do not interrupt it.
    The computer's hard drive will be formatted, erasing its contents. All of the software that was installed on the computer when it was manufactured will then be re-installed.
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  • Satellite L505-141 - Recovery disk contains Windows 7 32bit

    Hello,
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    If ts the company that I bought the laptop from and not Toshiba's fault I demand and investigation or something like that since they really make a bad name for u guys.
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    I can understand you that it would be better using 64bit Windows on a notebook with 6GB RAM but dont forget some older applications dont run on 64bit and require 32bit. Furthermore Im wondering that you dont saw a message that reminds you to create the recovery disk. This message you get after the first start of your computer:
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    +your system is equipped with hard disk recovery system. if you need to repair+
    +your computer by restoring it to original factory state, you can do it directly+
    +from harddisk (press F8 when you boot your computer, choose "Repair your computer"+
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    +Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator" to ensure+
    +hat you are able to restore your computer to the original factory installed state, even if your computer+
    +gets seriously damaged+

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    This question was solved.
    View Solution.

    If you have more than 4 partitions you will need to delete the extra partition/partitions, then convert the hdd back to Basic.
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    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • My external hard disk not working properly in my macbook pro . anyone help me . its seagate  hard disk

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