Satellite M40-145: CD/DVD drive won't read some DVDs

Hello!
I own a Satellite M40-145 purchased just over one year ago; the DVD driver worked perfectly until three days ago, but today I discovered something... peculiar. It still reads commercial DVDs and burned DVD+R, but apparently it doesn't read burned DVD-Rs anymore. I have tried with different DVD-Rs I burned through the same DVD player, with no success; trying to access the DVD yields a "insert disk in D: drive" message.
In this case, I'm talking about movies on DVDs. Please tell me there's a way to solve this without sending the computer to customer service...
I'd hate to think it broke down just days after the expiration date of the warranty.

Hi
Well, you can try to remove the drive form the device manger.
After new reboot the drive should be recognized again. Check then if its possible to read the DVD-R CD.
But the issue sounds as a lens calibration error. If you use different media the lens must be calibrated again. But if this procedure fails, the drive is not able to read or write the DVD for example.
Unfortunately, in such cases only the drive replacement will solve this issue.

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Satellite M40-145: CD/DVD drive won't read some DVDs

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