Satellite P25-S520 - DVD drive is not working properly

Fix DVD Drive or buy external drive
My DVD drive is not working properly, in fact it may never have been working proper. Recently I tried to back up my PC to a DVD using Norton 360. Norton did not recognize the DVD was present. I then tried writing a text file to a DVD and was unsuccessful. Both DVD+R and DVD-R media were tried (Maxwell 16X).
I could have probably lived with this however, I got a copy of Dragon NaturallySpeaking version 10 on a CD and my Toshiba would not recognize it. I tried the CD in my neighbors laptop and it was recognized.
An attempt at updating the driver was also unsuccessful.
I was able to rip a music CD last night so that at least is working correctly.
Does anybody know how I can fix this? The important part is being able to load my new program.
Searching some forums I've found that other people have had problems with the Pioneer drive. If the drive cannot be fixed I am not adverse to buying an external DVD drive. Unfortunately where I live there are no brick-and-mortar stores which sell external drives and I would prefer to avoid the hassle of getting a drive online and discovering that it does not work with my Toshiba. Can anyone suggest an external USB drive which will read and write CDs and DVDs and which is certain to be compatible with my Toshiba?
Thank you for any help,
Humbaba3000BC
Satellite P25-S520
PIONEER DVD-RW DVR-K12D
Driver Provider: Microsoft
Driver Date: 7/1/2001
Driver Version: 5.1.2535.0
Digital Signer: Microsoft Windows Publisher

Any external USB CD/DVD drive will be compatible with your laptop.
However you wont be able to boot of CD's (Run Recovery for example) if you use an external drive.
So your best option would be to replace the internal drive with a Toshiba drive designed for the laptop. Call an ASP and ask for a quotation.

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