Satellite Pro L300 - Keyboard and touchpad issues

Hi
I have just baught my GF a refurbed Toshiba laptop for her 21st birthday from a reliable source, its a Satellite Pro L300.
I started it up did all the setup stuff it told me to only to find that the touchpad and keyboard will not work AT ALL.
The keyboard caps lock key doesn't even light up when I press it,
I've downloaded all the latest drivers for EVERYTHING inc. the touchpad, this has made no difference,
I'm running out of ideas fast and coming to terms with the fact that the keyboard and touchpad might be faulty and as a result ill have to give my GF a faulty laptop for hewr 21st, not happy :(
Does any1 have any ideas?
Thanks :)
Edit: OK, very odd, right after i sent this message i tried the keyboard one more time and it works fine?
Could it be something 2 do with the downloading of the VAP package?
The touch pad is still knackered even when i try the fn + f9 combo?
2nd Edit: Ok now the keyboard has stopped working again!
WHAT ON EARTH!?

Hi
Looks like a keyboard issue. who knows why it doesnt work looks like something would be wrong
I recommend visiting your dealer and asking for replacement
Otherwise you could contact the ASP in your country for a fix
I think this is everything what you could do
Good luck

Similar Messages

Satellite Pro L300: x3100 and Intel 965 chipset graphics driver update

Has anyone else installed the Intel 7.15.10.1666 driver, dated 26/02/2009 for the Mobile 965 chipset? Here's their web page for getting to the download:
http://www.intel.com/support/graphics/intelgm965/
For some reason unknown to me, Toshiba Satellite Pro L300 doesn't work with the Intel auto driver update (the download with the exe file). Therefore I followed their instructions for a manual install (the download with the zip file).
My laptop is working just fine with this new driver, and there is a definite improvement in the transitions between images when using the Windows presentation option (slideshow).
This new driver also installs 3 graphics programs from Intel:
Hotkeys for display management
System tray access
TV wizard
I used Windows Defender to remove these 3 from programs that automatically load at system startup to keep a fast boot time and not load unnecessary programs into memory. This hasn't caused me any problems.
Why hasn't Toshiba added this to the driver downloads page?

Hi
Thanks for this info mate...
> Why hasn't Toshiba added this to the driver downloads page?
Who knows maybe it has not been checked, approved and tested by Toshiba?
As far as I know every notebook manufacturers test and approve the drivers before they will be released on the driver pages
Maybe it has not been approved...
However, its good news that this driver is working properly.
I will check it too on my notebook.
Cheers

Windows 8.1 Ent. Helix - Keyboard and touchpad issues (device code 43)

System:
Helix 3701XXX
Windows 8.1 Enterprise 64-bit
Third Apps installed
Latest Lenovo Drivers installed
Problem:
Keyboard and Touchpad on the keyboard dock intermittently stops working altogether. The UltraNav pointing device also reports device code 43. The user is unable to type or move mouse cursor. Sometimes the touchscreen will also not work when this problem occurs. The problem has been reported by 3+ users/systems. Some users also experience "Keyboard Fan Dock error" which may or may not be attributing to this issue.
When it occurs:
The problem is intermittent; it often occurs after waking the system up from sleep. As a workaround, the user has to restart the system a couple to several times in order for the device to be recognized. User also experiencing this issue without UltraNav installed.
Any advice from Lenovo staff or others experiencing this would be appreciated.

users at my organization are experiencing device issues indicated in this Lenovo solution article; the solution in the article points to the latest drivers being the solution; however, the users are still running into these USB device errors with the latest USB hub/keyboard drivers/fw.
article below:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-helix-series-laptops/thinkpad...

Keyboard and touchpad issues on s7 392

Soon after plugging in a new usb microphone with Windows 10, my touchpad (which has always periodically shut off during use but has normally been restored to functionality after restart) and keyboard no longer work at all, except, interestingly, to adjust brightness. touchpad has device manager error code 10 and has newest synaptics driver. tried uninstalling keyboard driver to no effect - it has error code 19.When i plugged in logitech receiver for keyboard and mouse, the laptop froze.. I would really appreciate help, it is a huge stress to have these problems and i need my computer to research cancer treatments for my mom. sorry about typos, touch keyboard is very frustrating.

Also, I have restarted several times and run windows update.

MacBook Pro Retina - Keyboard and Touchpad Unresponsive While Charging

Hi all,
I am having some trouble with my early 2014 15" Retina MacBook Pro.
Sometimes when attempting to charge my laptop, if I have been out and about, I can only have the charger plugged in for 30 seconds maximum upon booting up the machine, before the touchpad and keyboard become unresponsive.
The fans normally whirl loudly and then I lose both the touchpad and keyboard, to the extent that my MacBook attempts to search for a bluetooth keyboard as it can not detect one connected.
This has only happened twice but its becoming a major annoyance and a big concern on such a high value item.
Has anyone had any experience of this type of behaviour?
Thanks,
Kevin

Try a SMC reset:
http://support.apple.com/en-us/HT201295
Ciao.

Satellite 5200-802: Keyboard and touchpad dont work

Hi everyone.
I was hoping someone could help me with a problem I'm having with my Satellite 5200-802. The Keyboard will not work evn though it shows in device manager and report it as working fine. I have updated the BIOS and tried a lot of other basic stuff so any suggestions would be greatly appreciated.
It may be worth mentioning that I also cannot get my touchpad driver to register.
Many thanks.

Hi
Do you get an error message or do you have any bed signs on the screen?
Can you use the keyboard to access the BIOS?
If yes then the keyboard was recognized and works!
If you cannot use the keyboard running OS then I would recommend to delete the keyboard device from the device manager and to restart the notebook.
After new OS reboot the keyboard should be recognized again.
But I think that you will be not able to access the BIOS.
Due to the fact that the touchpad does not work too, I presume the hardware is faulty or there is no connection to the motherboard. Maybe a lose cable
Maybe you should check this. But note; if you have no experience contact the notebook technicians. Bye

Satellite Pro L300 won't start

I have got a Satellite Pro L300 laptop and it will not do anything on startup (in other words on pressing the power button and not going past very first screen).
The keyboard works, but F2 ,F8 or F12 won't do anything, I can here the hard-drive powerup but its like no-one is at home. I don't know if its the motherboard or the on-board battery. The computer is about 7-8 yrs old
Can anyone help.

Yes, this it correct; the Ram modules should be checked. In my opinion you should use good, tested modules.
Some years ago my notebook did not boot up because one of the modules died.
This affected the notebook functionality and display stayed black even pressing the power button.
At the other hand you could try this simple workaround. Sometimes this helps too:
- remove battery, disconnect AC adaptor
- press and hold the power button 30 sec long
- connect both parts battery and ac adaptor and power up the unit.
Good luck

Satellite Pro L300 - using partition magic

Hi,
I have a Toshiba Satellite Pro L300 laptop and I would like to make an additional partition beside the already existing C: and the hidden partition. I have created the recovery discs and I want to use partition magic for the partitioning process (no new installation of windows xp). Can anyone tell me if using partition magic will have unwanted effect on possible recovery from the created disks?
Thank you in advance

Usually you can do this with Windows option in disc management but can you please tell me something at first?
Do you use Vista or WXP? I ask this because if you use preinstalled Vista the HDD must already have two partitions. Please check it out in Windows explorer.
Is hidden partition described as EISA (WinRE) partition?

Satellite Pro L300-EZ1004X - TouchPad stopped working, BIOS update does not help

I have a Satellite Pro L300-EZ1004X laptop. Few days ago TouchPad stopped working. This is not a Fn + F9 issue.
In Device Manager it looks like hidden device and has (!) on it. Re-installing Synaptics drivers, updating them, removing the device in Safe Mode - nothing works. (TouchPad did not work in Safe Mode). One of the forums mentioned BIOS update. For some strange reason the latest BIOS for this specific laptop is from 2008 (ver. 1.5). Other L300 laptops have option to update BIOS to ver. 2.20 (2010) but not mine! I tried to load it (ver. 2.20)from Windows and from boot disk without success. I installed BIOS ver. 1.5. After reboot - keyboard stop working! And TouchPad ... still dead and still appears as hidden device. Using external mouse I restarted the laptop and get into the BIOS settings. In Advanced Settings disabled TouchPad completely. KEYBOARD START WORKING IN WINDOWS!!!
Any suggestions on how to make this TouchPad to work? Or how to get newer BIOS for this Laptop?
Thank you in advance!

Sounds like it has died, you can purchase a new one from a parts supplier and pay someone to install it or if you are any good with such things you can try to do it yourself. I suggest just sticking with the external mouse.
Welcome to the Toshiba user forums.
For those of you who do not know what a user forum is, it is a community of users who volunteer time to help other users. Anyone can participate. It's 100% voluntary.
Being super active is never a requirement

Keyboard and Touchpad Unresponsive - OS X 10.6.8 Macbook Pro

I am experiencing intermittent issues with my Keyboard and Touchpad. They will become unresponsive and the only solutions have been putting the laptop into hibernate mode, then returning to it or multiple hard restarts - depending on the severity of the situation. This has been happening daily for about a week. The most recent change has been an update to 10.6.8. The issue seems to be getting worse, with more hard restarts.
Hibernate mode (default) has also been causing problems, often hard restarting instead of waking up.
Any suggestions on how to remedy this would be appreciated.
Thanks.

That only applies for the versions of Safari compatible with Snow Leopard. Newer ones require Lion or above; alternatively, you can switch to a product such as Firefox.
To upgrade the computer's OS, pen the Mac App Store and try downloading Yosemite. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(126944)

Increase ram Satellite Pro L300 PSLB1A-01L019 what type? and can't find 2nd slot!

I am wanting to increase ram in my Toshiba Satellite Pro L300 (PSLB1A-01L019. it has 1gb of ram at the moment. 2.00GHz and CPU 550.
I opened the back of the laptop and found 1 slot but can't find the other one -where is it?! and how do I get at it?
Also wondering if it matters what type of ram I get DDR2 PC2-5300 or DDR2 PC2-6400- what is the difference? and does it matter what brand of ram -would any of these be ok?
http://www.trademe.co.nz/Browse/Listing.aspx?id=432331445
http://www.trademe.co.nz/Browse/Listing.aspx?id=432959374
http://www.trademe.co.nz/Browse/Listing.aspx?id=433090403
http://www.trademe.co.nz/Browse/Listing.aspx?id=433526940

Satellite Pro L300 (PSLB1A-01L019)
See the User's Manual (attached).
-Jerry
Attachments:
SL300-UserGuide.zip ‏9821 KB

Satellite Pro L300-1FN does not boot - hangs at BIOS splash screen

My Satellite pro L300-1FN is refusing to boot up. When switched on the laptop displays the toshiba/insyde H20 BIOS splash screen and the "Press F2 go to Setup Utility, F12 go to boot menu" message and flashes the hard disk access light but does not attempt to continue loading. I have left the bios at the splash screen but it does nothing for many hours on AC or runs the battery flat while on battery.
Is there a way of re-setting the BIOS on this unit? If it were a desktop unit I would remove the CMOS battery to force a BIOS reset but this is impossible on a laptop. The hard disk is fine as I have connected it to another system to remove valuable data.

*I managed to fix this issue* ,,, thanks to some other dudes on other forums
What i did was Format a Floppy disk as MS-DOS boot using a Windows XP PC and USB floppy drive, then downloaded the latest BIOS for my L300-1BW laptop model, copied *.fd bios image to the floppy disk and renamed it to BIOS.fd.
Connect FDD to the toshiba laptop with out AC connected. Held Power button for 12 seconds, connected AC adapter, then held Fn+F, powered on , and kept the Fn+F keys held down for about 10 seconds into the reading of the floppy drive just to be sure, then let go. The screen was black throughout the process. I left this for a few minutes, or until it had finished, the laptop rebooted itself, and voila, it now goes passed the TOSHIBA POST logo screen :)
I hope this helps others with Toshiba Laptops. should work for any Toshiba laptop.

Satellite Pro L300 1AI LCD screen backlight not working

Hi All,
I have a Satellite Pro L300 1AI running Windows Vista the computer boots up and works fine but the backlight on the screen does not appear to be working.
Are there any settings in Vista that can affect this (other than the Fn key command on the keyboard and the settings in Control Panel)? Strangely it only seems to have happened since i installed Skype but I can't see how that could possibly affect it.
Any help is gratefully appriciated...

Hi
Whats wrong exactly? Is notebooks display brightness too low?
Do you see everything on the screen like behind a thick fog?
Well, usually the FL inverter controls the display backlight and if the FL inverter starts to malfunction then you would get the problem like this one.
There is no other solution as to replace this FL inverter.
Its a tiny part behind the display frame I think its a job for an ASP technician
Greets

How to install Windows XP in Satellite Pro L300-1A9?

Hi!,
first of all, sorry if I'm asking something really obvious, but I'm quite new with this issues...also sorry for my English, I'm not native.
I have a Toshiba Satellite Pro L300 1A9 with Windows Vista preinstalled but the thing is I prefer Windows XP. I have tried to install it but it won't work.
I have read lots of posts and comments about this issue in this forum and also in the web. The problem is I don't know if the procedure and the drivers to download are the same for all the L300 models. Mine is L300 1A9.
Anyone could give me some extra simply instructions (I'm a beginner) about how to do solve this problem or any link relating this issue? I have seen many of them, but none about this model L300 1A9.
Thank you very much!!

Hi Lars_3,
thank you very much for your reply and interest.
When I say that installing Windows XP doesn't work, I mean that my laptop has Windows Vista but I have tried to reinitialized (format) it to install Windows XP, but when I run the Windows XP (original) disk an error message pops up and I can't continue the installation.
I have had a look to the Toshiba's downloads link you posted, but there's no mention to the L series model. The options available are for M-Series and Net-Book series, so I wonder if it is possible to use one of them for my Toshiba Satellite Pro L300 1A9?
Thank you very much for your kind help!

BSODs on Satellite Pro L300

Hi everyone,
I've been using my *Satellite Pro L300 28W* for 2 years now, and since the last summer it's no fun any more.
The notebook is suffering *BSoDs* one after one, making working impossible. According to BlueScreenView, it's mostly halmacpi.dll that's responsible, and the bug code is *0x124*, which is for hardware as far as I know.
I tried everything described on various forums, including virus and rootkit search, updating all drivers and BIOS, checked core temp with SpeedFan - everything seems to be OK, but still the BSoDs reappear. I have nothing overclocked, run Windows 7 32 bit with all the latest updates.
There are no BSoDs when booting in secure mode. If anyone has some ideas about this issue, I'll be happy to see them!

>By the way, what's that original toshiba recovery image you're speaking about?
The Toshiba image is the package which was preinstalled at the first day of purchase the image contains the Windows OS, Toshiba drivers, tools and 3rd party software like Win DVD, etc
The usage of the Toshiba Recovery disk (which you could create using Toshiba Recover disk creator software) would format the HDD and would set the notebook back to factory settings this means that you should backup you own data and files before running this process.
By the way: the BSOD seems to be triggered by halmacpi.dll. The halmacpi.dll is related to the usage of the Microsoft Developer Network (MSDN) Library with Operating Systems and its part of the Windows OS and its hardware related (Hardware Abstraction Layer DLL).
This means that hardware problem might cause the BSOD
However, try recover disk and check if default settings would help you.

Satellite Pro L300 - Keyboard and touchpad issues

Similar Messages

Maybe you are looking for