Satellite Pro L550-13M - cannot run HD product recovery

I have a new Toshiba Satellite Pro L550-13M running Windows 7 and I fired it up this morning and it said Windows could not start and went into startup repair.
The last thing I did with it was last night, when I ran RegistryBooster2 and it cleaned up the registry. I've used this utility loads of times with this and previous notebooks and it's been fine. I guess it's caused the problem though. It backs up the registry, but I can't restore that because I can't boot up!
So, after rebooting a few times, it eventually said "Windows cannot repair this computer automatically". If I view the diagnostic and repair details, the log lists all these tests, but says they have completed successfully. I'm on repair attempt 38. During one of them, startup repair said it was fixing a registry problem.
If I try to view the advanced options for system recovery, and select a UK keyboard, I get this message:
"You must log in to access System Recovery Options"
and my only option is to click an OK button to restart.
So, I'm stuck.
I got a Windows 7 recover CD and running startup repair on that comes up with no errors!
However, because the notebook is so new, I haven't created any restore points or recovery disks (didn't have any blank DVDs at the time).
The notebook has a HDD recovery partition, but I can't run the recovery disk to access that option because of the "you must log in" thing above.
I'm stuck!!!!! Anyone out there with any ideas?
Extra details:
Can't boot in safe mode. Last known good configuration doesn't work. All roads lead to startup repair.
Attempt 38 has this in the startup repair log:
Root cause found:
Startup Repair has tried several times but still cannot determine the cause of the problem.
I can use the Windows 7 recovery CD to get a command prompt and view C: and D: (where the HD recovery files are), but I don't know what to do from there.
The CD isn't for a Toshiba, so it doesn't list HD recovery as an option. I can only use it to run startup repair (which reports no problems) or get a command prompt.

I really don't understand what is wrong there.
The fact is that your notebook model was delivered with Win7 and HDD recovery image.
That means with factory settings this HDD recovery (as described in document) must work.
Unfortunately you didn't explain to us what happen when you press F8 at boot-up.
Can you enter Advanced boot options?
Is repair my computer option available?
This non-Toshiba recovery CD will not help you at all. HDD recovery option can be started just as described in the document.
Do you still have Factory settings (preinstalled image you got with your notebook) or you have maybe installed own Win7 version?

Similar Messages

  • Satellite Pro A300-13X: Question regarding the Product Recovery disks

    I recently purchased a Satellite Pro A300-13X notebook with Vista Business installed.
    It came with two product recovery discs to install XP professional.
    Since I decided just to use XP, I followed the procedure for product recovery and I am now running XP from the first disc. It seems to run properly.
    I'm unable to install the second disc and wonder where it is for. It contains 7 application files 001-002-003-004 crc and tpa.
    Does anyone know what to do with this disk?

    Don't know what this disc contains or how to install it, but check if everything works and if all utilities and programs are installed, which you had under Windows Vista.

  • Satellite Pro L550 - Cannot get 1920x1200 on external monitor

    Hi all,
    I cannot get nativ resolution (1920x1200) to my external monitor thrue HDMI conection.
    Catalyst or windows XP settings monitor gives max res. only 1920x1080 - Why?
    NB Satellite pro L550 (ATI 5165, hdmi ), LG L245WP (hdmi). Thanks for answer.

    > I finaly founded specification of Grf.card 5165 at ATI web.
    > Maximum output of HDMI is up to 1920x1080.
    http://www.amd.com/us/products/notebook/graphics/ati-mobility-hd-5165/Pages/hd-5165-specs.aspx
    HDMI output support all display resolutions up to 1920x1080
    >So toshiba thinks, that is possible to use analog (D-SUB) with 2048x1536 !!!!!!!!
    This chip support two integrated DVI display outputs 18-, 24-, and 30-bit digital displays at all resolutions up to 1920x1200 (single-link DVI) or 2560x1600 (dual-link DVI)
    VGA output supports analog displays connected by VGA at all resolutions up to 2048x1536
    Means that all these resolutions depend on the available display output!!!

  • Suggestions for new laptop - Maybe Satellite Pro L550-17U

    Wasn't sure where to ask this so it's here in the General category.
    I'm looking for a replacement laptop with a few specific requirements. I can get most of them but the last one is proving difficult. So the requirements are:
    17" screen with at least 1600 horizontal resolution.
    Minimum of 4Gb RAM (8 would be nice)
    Run 64-bit Windows 7
    Bluetooth
    and finally, the cruncher:
    Supports Intel VT (Virtualization Technology)
    I thought the Satellite Pro L550-17U would be OK, but looking at the Intel site, it doesn't seem that the T6570 processor supports VT. And it would have to be supported in the BIOS anyway, and nothing in the spec says it will.
    Anybody able to provide any help please? I'd like to stick with Toshiba, as I've had such great reliability from them, but would consider other makes (sorry Toshiba) if that's the only option.
    Roger

    Thanks for your reply.
    In answer to your first question, as little as I can get away with:). I'm expecting to pay over 600GBP, but certainly won't go over 1000.
    As to your 2nd question, general office plus development work, and occasionally connecting to external screens for presentations. My aim is to run Windows 7 Ultimate with the current versions of MS Office, Visual Studio and Expression Studio and then upgrade those versions when the repacements are out, I also need to run older versions of Windows (XP, Vista) and Office (XP, 2003), hence the VT requirement.
    Going back to your other comment, what isn't 'best' about the L model? I was looking at specs and not really considering the model.
    Roger

  • Satellite Pro L550-17U PSLW9E - Win 7 64bit HDD recovery question

    Hi,
    Basically when I recieved the laptop it had the Windows 7 Home Premium 64-bit installed.
    I created the backup disks as requested but the first disk got scratched and gets stuck on the install, I can install the 32 bit version (the CD it came with) and I've tried to create a new recovery disk via the 32 bit system but this just creates a 32 bit recovery disk (which I already had the proper disk).
    Just seeing if there is any way to restore the 64 bit system without having to buy a new version of windows?
    Satellite Pro L550-17U
    Part Number : PSLW9E-01500MEN
    Genuine Windows 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery) and
    Genuine Windows 7 Home Premium 32-bit (Toshiba-Recovery DVD)

    Hi buddy,
    The recovery disk that was delivered with your notebook contains *only* Windows 7 32bit version. That means if you install this version, you are able to create 32bit recovery disk but not 64bit. Therefore you would need the 64bit recovery disk.
    In my opinion you can do nothing without ordering a 64bit recovery disk. Such disks can be ordered here:
    https://backupmedia.toshiba.eu/landing.aspx
    I hope I could help you a little bit. :)

  • Acrobat pro X error: Cannot use this product under a guest account

    We are installing acrobat pro with GP on XP systems. The install goes fine but on some users machines when they launch the program it comes back with
    "Cannot use this product under a guest account". The users are admins on the system. If I uninstall acrobat pro 10 and reinstall in manually the same error happens. (note these systems had acrobat pro 9 installed, but was un-installed with the acrobat pro 10 MST)

    Adobe WTF???!!! I have wasted a whole day on this problem and it's pissing me off. I'm trying to do something very simple.
    I have Acrobat Standard X. I installed the software on local administrator User A and it works
    I login as local administrator User B and it doesn't work, says "Cannot use this product under a guest account". Fine.
    I uninstalld software as User A and reboot
    I login as User B and installd the software. Software doesn't run, still says "Cannont use this product under a guest account". Why???!!! This is ridiculous. User B, is a local admin acount, it is not a "guest account". I understand that with this license I can only run the software with one account. I want to run the software with User B, why are you forcing me to run it with User A???!!!
    Can someone from Adobe please give a solution to this ridiculous problem? I'm losing my patience with your products and I am considering going another route...

  • Satellite Pro A200 PSAE1E: Cannot get hotkeys working on Win XP

    Hi,
    I have a Satellite Pro A200 PSAE1E which came with Vista on it, I have reinstalled it with Win XP Pro installed the relevant drivers from the Toshiba download page but cannot get the hot keys working.
    I have installed the controls and control driver but this does not seem to work. Have seen a posting about 'common module' somewhere but can't seem to find any links to download it on the download page.
    Can anybody help?
    Many thanks
    Iain

    The Controls utility and the Controls driver allow you to customize and preset TOSHIBA special button settings. But these are not a FN keys!!!
    You need to install the Hotkey Utility if you want to use the FN keys.
    Further hint:
    Its important that all Toshiba drivers and Utilities are installed in the right order.
    On the Toshiba driver page you will find a txt file called installation instruction.
    Please install all the drivers and tools in the order mentioned in this instruction!
    Greetings

  • Installing WXP on new Satellite Pro L550

    Hi,
    I have a new Sat Pro L550 and need to downgrade to XP. If I want to go back to Windows 7 in future can I?
    Thanks, Lisa

    Hello Lista
    In my opinion you should look forward and start to use newest operating system Windows7. It is really good operating system, well done and runs with good performance on Toshiba notebooks.
    Please note that you have newest notebook model with newest hardware designed for Win7 standards.
    Yes you can install Win7 anytime you want.
    Win7 is fully supported and you will not have problems with it.
    To go back on WXP has no much sense for me except you want to use some old software designed for WXP only.
    Anyway, which notebook model do you have exactly (L550-xxx)?

  • Satellite Pro A200: Windows cannot find WLan

    Something's wrong with my laptop, I have Toshiba Satellite Pro A200 with XP Pro SP3...
    When I try to search for wireless networks using Microsofts program, it can't find anything, but TOSHIBA's ConfigFree can.
    You probably say, that well use Toshiba's software then - that's not possible, cause ConfigFree supports only WEP keys, but most of Wireless keys used here are WEP-TSK or something - not supported by ConfigFree.
    How can I make my Microsoft Windows to detect Wireless routers?

    I knew it, but I just had to make sure.
    I shall never install SP3 again.
    To all people, DO NOT INSTALL SP3!!
    Unless you don't have it allready preinstalled, in that case, it won't do any harm.
    Case closed.

  • Satellite Pro L550 - WLAN doesn't work after new Installation Win 7/64 Pro

    Hi,
    I installed a real Win 7 / 64 professional full version on my Sat Pro L550-199, PSLW9E. Now I can't switch on my WLAN. The big FN-bottons doesn't exist. I tried lots of driver I found on the Toshiba Support page.
    Whitch is the right, or is Win 7 / 64 professional not supported with WLAN?
    How I can switch on WLAN without the FN-Key?
    Lenny

    Hi Lenny-27-7,
    Is your WLAN card installed properly in device manager? It must be listed under network devices without yellow exclamation marks. So you can make sure that WLAN card is installed.
    For all FN keys you have to install Value Added Package and Flash Cards Support Utility. Both tools can be downloaded on official Toshiba page where you can find the WLAN driver too:
    http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers
    If you have installed everything you can start with WLAN configuration :)

  • Satellite Pro L100 does not run after BIOS update

    Ok the machine is a Toshiba Satellite Pro L100 PSLA4. Problem occurred during a BIOS update from the official Toshiba website. I downloaded the zip file, extracted it and activated the .exe file inside.
    The window opened by the .exe was a BIOS flashing program, the .exe also simultaneously wrote a new BIOS file to a temporary folder.
    When tried to use the program all I got was an error saying that it couldn't find the new BIOS to input.
    I tried again only to get the same error. I then left the laptop for several minutes and when I returned, I found a blank unresponsive laptop.
    By unresponsive I mean an obvious lack of BIOS functions i.e. power LED's not changing when plugging in of unplugging from the mains and the fact that I had to pull the battery out to turn the machine off. When the machine is turned on now all it does is check the drives and restarts (no display, no beeps)
    What do I do?
    The first thing that came to mind was to reset the BIOS.
    One problem, I can't find the RTC battery or a jumper switch.

    I have at least found out why this happened, the program obtained from Toshiba automatically 'attempts' to upgrade the BIOS upon activation. This means that the program engaged with errors without my authorisation. I don't find this very impressive from a company as large and powerful as Toshiba.
    Also it may be possible to fix myself if the BIOS installation instructions made sense, extracting the .zip file does not create three sub folders and pressing the F12 key does not start the laptop.

  • Satellite Pro S300 EZ1514 - Cannot initialize Solid State Drive (SSD)

    I have a Satellite Pro S300 EZ1514.
    Recently I purchased a SATA II Cavalry 64GB SSD to replace the current hard drive. First I tried to install XP with SATA drivers streamlined in.
    The install process recognized the SSD and did the initial file copy to it, but when it restarted to continue the install process the system would not boot from the drive.
    Then I tried installing Vista Business 64 from the recovery disk that came with the laptop.
    After initiating the recovery disk, the install process said the hard drive was not Initialized and to click OK to initialize now.
    After clicking OK to initialize the system restarted only to end up on the same screen telling me to initialize the hard drive.
    Then I tried to initialize the drive manually off of my desktop.
    Plugged it into my desktop, initialized it and formatted it to NTFS. Plugged it back into the laptop to try Vista recovery again. And yet again the same screen shows up. Plugged the SSD back into the desktop only to find that the drive was no longer initialized and had to be initialized again.
    Then I gave up and installed the SSD to my desktop as primary boot and it installed perfectly fine with XP. For testing purposes I then put the ssd with the pre-installed XP back into the laptop to see what happens. To my dismay the laptop would not boot and on top of that when I put the SSD back into the desktop only to find that the drive was no longer initialized and I had to reinstall XP again.
    Conclusion:
    It seems that the Satellite Pro S300 series is not SSD friendly and just the post it self de-initializes the Solid State Drives.
    This seems like the logical conclusion as the SSD works perfectly fine on my desktop and the laptop is fine now with the old spinning hard drive back in.
    Anyone else have this problem or a solution?
    I would still like to put the SSD into my laptop for power saving.

    Im using AHCI mode, but for testing I tried both and neither one worked. My bios is already up to the latest version and unfortunately the Cavalry site does not have any firmware updates yet. Again I don't think the drive is bad cuz it works perfectly fine on a desktop that had the same intel chip set and SATA controller. I think it's the custom boot agent that Toshiba uses at boot. Anyone know how to disable that agent and the intel boot agent as well? I read somewhere that the agents are not needed for the boot process and that in some cases they do cause issues like mine.
    Message was edited by: RanChanGT

  • Satellite Pro A300-1E7 - cannot start cam software

    I have purchased the Satellite Pro A300-1E7.
    Webcam is not functioning properly in MSN messenger video call.
    Am having similar problems to the previous posting except I am using Zonealarm.
    I think Zonealarm challenged cec_main.exe in a similar way.
    I have tried to follow the instructions on here but without much success.
    I removed Camera Assistant SOftware and re-installed the driver but doesnt appear to have improved things.
    Now c:\program files\ camera assistant software for Toshiba has disappeared altogether and the the camera assistant panel no longer appears on the side of the desktop.
    Any ideas please?

    Hi
    I used the Zonealarm is the past and I was not really satisfied because this software locked everything and most applications didnt work properly even after new configuration! Finally I removed this software and I noticed further advantage; my notebook boots much faster!!
    I think this software would lock the cam software too.
    > Now c:\program files\ camera assistant software for Toshiba has disappeared altogether and the camera assistant panel no longer appears on the side of the desktop.
    This would mean that the software was removed and was not installed properly.
    But to be sure, check in control panel -> Software (add & remove programs) if the webcam software is installed.
    Ive got the internal Chicony cam too and its working fine in connection with Skype software. I didnt test MSN but I dont see any serious reasons why it shouldnt work.
    In my opinion you should firstly remove the zonealarm. Then clean the OS using CCleaner. Finally download the webcam software again and reinstall it!
    The webcam toolbar is not always visible on desktop.
    It would appear only if you move the mouse cursor to the place where the webcam toolbar was hidden.

  • Satellite Pro L360-14E - Cannot play videos on external monitor

    Toshiba Satellite Pro L360-14E
    Video files as avi, flv, mp4 are played with SM-player etc. on the screen of the notebook, but not on the attached external monitor.
    In a log there is the error message: MPlayer crashed by bath usage OF CPU/FPU/RAM.
    What can mean that?

    Did you switch already to the external monitor using the FN+F5 buttons?
    Do this.
    Furthermore you have to switch firstly to external screen and then you have to start the windows media player or other video player.
    I would recommend using the VLC player. Its fro free and plays most files

  • Satellite Pro C660-1LR - New HDD but no recovery disc

    I need some help for my sons laptop which is the Satellite Pro C660-1LR.
    The hard drive in this laptop completely died, i did not create a recovery disc for this laptops system.
    I have purchased a new hard drive which is installed..however as you have guessed i have no access to reinstalling a OS, this laptop runs on windows 7.
    I am not really tech savvy so if anyone can advise me please make explain in idiot proof format!! I am trying to avoid having to purchase anything to costly.

    > I am trying to avoid having to purchase anything to costly.
    Problem is that you don't have many options about that.
    If you want to have factory settings again you need recovery installation disc. You can order it on https://backupmedia.toshiba.eu/landing.aspx Of course it is not for free but, in my opinion, definitely the best solution.
    You can buy Microsoft installation disc and install own version. You must buy valid licence for it.
    In this case you must install all necessary drivers, tools and utilities additionally one by one.
    Just in case that you can get this Microsoft installation and licence for free you can save some money.
    Believe me the best solution is original recovery disc order.

Maybe you are looking for