Satellite Pro L550-17U PSLW9E - Win 7 64bit HDD recovery question

Hi,
Basically when I recieved the laptop it had the Windows 7 Home Premium 64-bit installed.
I created the backup disks as requested but the first disk got scratched and gets stuck on the install, I can install the 32 bit version (the CD it came with) and I've tried to create a new recovery disk via the 32 bit system but this just creates a 32 bit recovery disk (which I already had the proper disk).
Just seeing if there is any way to restore the 64 bit system without having to buy a new version of windows?
Satellite Pro L550-17U
Part Number : PSLW9E-01500MEN
Genuine Windows 7 Home Premium 64-bit (pre-installed, Toshiba-HDD recovery) and
Genuine Windows 7 Home Premium 32-bit (Toshiba-Recovery DVD)

Hi buddy,
The recovery disk that was delivered with your notebook contains *only* Windows 7 32bit version. That means if you install this version, you are able to create 32bit recovery disk but not 64bit. Therefore you would need the 64bit recovery disk.
In my opinion you can do nothing without ordering a 64bit recovery disk. Such disks can be ordered here:
https://backupmedia.toshiba.eu/landing.aspx
I hope I could help you a little bit. :)

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Wasn't sure where to ask this so it's here in the General category.
I'm looking for a replacement laptop with a few specific requirements. I can get most of them but the last one is proving difficult. So the requirements are:
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Minimum of 4Gb RAM (8 would be nice)
Run 64-bit Windows 7
Bluetooth
and finally, the cruncher:
Supports Intel VT (Virtualization Technology)
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Anybody able to provide any help please? I'd like to stick with Toshiba, as I've had such great reliability from them, but would consider other makes (sorry Toshiba) if that's the only option.
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Thanks for your reply.
In answer to your first question, as little as I can get away with:). I'm expecting to pay over 600GBP, but certainly won't go over 1000.
As to your 2nd question, general office plus development work, and occasionally connecting to external screens for presentations. My aim is to run Windows 7 Ultimate with the current versions of MS Office, Visual Studio and Expression Studio and then upgrade those versions when the repacements are out, I also need to run older versions of Windows (XP, Vista) and Office (XP, 2003), hence the VT requirement.
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Whitch is the right, or is Win 7 / 64 professional not supported with WLAN?
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Hi Lenny-27-7,
Is your WLAN card installed properly in device manager? It must be listed under network devices without yellow exclamation marks. So you can make sure that WLAN card is installed.
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If you have installed everything you can start with WLAN configuration :)

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Hi all,
I cannot get nativ resolution (1920x1200) to my external monitor thrue HDMI conection.
Catalyst or windows XP settings monitor gives max res. only 1920x1080 - Why?
NB Satellite pro L550 (ATI 5165, hdmi ), LG L245WP (hdmi). Thanks for answer.

> I finaly founded specification of Grf.card 5165 at ATI web.
> Maximum output of HDMI is up to 1920x1080.
http://www.amd.com/us/products/notebook/graphics/ati-mobility-hd-5165/Pages/hd-5165-specs.aspx
HDMI output support all display resolutions up to 1920x1080
>So toshiba thinks, that is possible to use analog (D-SUB) with 2048x1536 !!!!!!!!
This chip support two integrated DVI display outputs 18-, 24-, and 30-bit digital displays at all resolutions up to 1920x1200 (single-link DVI) or 2560x1600 (dual-link DVI)
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I have a new Toshiba Satellite Pro L550-13M running Windows 7 and I fired it up this morning and it said Windows could not start and went into startup repair.
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If I try to view the advanced options for system recovery, and select a UK keyboard, I get this message:
"You must log in to access System Recovery Options"
and my only option is to click an OK button to restart.
So, I'm stuck.
I got a Windows 7 recover CD and running startup repair on that comes up with no errors!
However, because the notebook is so new, I haven't created any restore points or recovery disks (didn't have any blank DVDs at the time).
The notebook has a HDD recovery partition, but I can't run the recovery disk to access that option because of the "you must log in" thing above.
I'm stuck!!!!! Anyone out there with any ideas?
Extra details:
Can't boot in safe mode. Last known good configuration doesn't work. All roads lead to startup repair.
Attempt 38 has this in the startup repair log:
Root cause found:
Startup Repair has tried several times but still cannot determine the cause of the problem.
I can use the Windows 7 recovery CD to get a command prompt and view C: and D: (where the HD recovery files are), but I don't know what to do from there.
The CD isn't for a Toshiba, so it doesn't list HD recovery as an option. I can only use it to run startup repair (which reports no problems) or get a command prompt.

I really don't understand what is wrong there.
The fact is that your notebook model was delivered with Win7 and HDD recovery image.
That means with factory settings this HDD recovery (as described in document) must work.
Unfortunately you didn't explain to us what happen when you press F8 at boot-up.
Can you enter Advanced boot options?
Is repair my computer option available?
This non-Toshiba recovery CD will not help you at all. HDD recovery option can be started just as described in the document.
Do you still have Factory settings (preinstalled image you got with your notebook) or you have maybe installed own Win7 version?

Installing WXP on new Satellite Pro L550

Hi,
I have a new Sat Pro L550 and need to downgrade to XP. If I want to go back to Windows 7 in future can I?
Thanks, Lisa

Hello Lista
In my opinion you should look forward and start to use newest operating system Windows7. It is really good operating system, well done and runs with good performance on Toshiba notebooks.
Please note that you have newest notebook model with newest hardware designed for Win7 standards.
Yes you can install Win7 anytime you want.
Win7 is fully supported and you will not have problems with it.
To go back on WXP has no much sense for me except you want to use some old software designed for WXP only.
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Hi,
i'm a newbie, this has probably bin asked before so if it has you'l have to excuse me, i have a satellite pro A300-1h2.
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In bios it recognises it ???
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Hi
The problem is that your notebook supports the HDD SATA controller but the OS system does not contain the SATA drivers
You could set in BIOS the SATA mode to compatible.
This will allows you to install the OS without the installation of SATA drivers.
Greets

Satellite Pro L20 - Is MS Office is on the recovery disc

Hi,
This is my first time on this forum and I have limited technical knowledge - please be gentle!!
I have a Satellite Pro L20 laptop which is now 4 years old (I got it in Nov 2005).
It has been running extremely slowly over the past year so I removed any software that I no longer use, have backed up any files that I needed to keep and defragmented the hard drive.
I haven't really noticed any difference in the speed, I understand that I can now try to format the hard drive and reinstall windows using the Product Recovery disc.
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Could anyone tell me if Office is on the recovery disc?
It says that One Note 2003 is there and I have a code for that, but doesn't mention Word, Excel, Publisher or PowerPoint - these I use daily.
I've looked on the Additional Software disc that also came with the laptop and it doesn't seem to be on there.
Your help will be very much appreciated.
Thanks.

Hello
As Jimi said Microsoft Office is not preinstalled on Toshiba notebooks. Maybe its a trial version but not the full version and One Note 2003 is not the same as Office 2003.
Dont forget that the product key on the bottom side of the notebook belongs to the Windows version and its not for Office because sometimes I can read here that people try to use this key with Office. ;)
Greets

Satellite Pro 2100; How to recover additional software without recovery CD?

How can I recover the bundled WinDVD and Drag'n Drop CD software for my Satellite Pro 2100 without the recovery disk?
Message was edited by: yirms

This is not possible because this additional software is not available on the Toshiba download page why?
Because this is not a Toshiba software but software from 3rd party manufacturers.
This software is bundled with Recovery disk and can be used only with your notebook!
I think this has something to do with the licence issues

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Hello everybody
I have a Toshiba Satellite T135 Laptop and it has recently crashed. Since then, every time I switch it on, Startup Repair automatically gets enabled. But it fails repairing the error.
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Hi buddy,
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Need your help here guys,
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This did not lead me far enough.
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- USB Controllers
- DVD Player
- Webcam
- Bus Enumerators
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I figured I must be doing things in the wrong order.
So I tried installing
1). the Chip Set Utility (drivers?) first, then
2). the USB drivers
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Nothing is happening still.
I am running out of ideas here.
P.S While all the other drivers executed fine when I extracted them from the .zip format, the Sound card driver refused to execute, even though the "run command" box was ticked when the .msi file was run.
I extracted it into a folder and ran it manually.
Still didn't help.

That's where I got things wrong I think. I did not use the windows automatic update, because it kept saying connection was unsuccessful.
What happened is it identified a component of the SP1 as a "critical update", a 900 mb chunk (listed as windows6.1-KB976932-X64.exe here: http://www.microsoft.com/download/en/details.aspx?id=5842 ) but would not download it. It failed every time. So I went on the windows download centre, looked up for the same component and installed it manually. Right now windows update turned green with the tick and says everything is fine.
I will try to restore my settings to the former configuration and let you know. I was about to try that last night, but I didn't see any restore date prior to the SP1 installation. I'll try this right now.
--*Edit:* So system restore isn't working. There is only one restore point that's prior to the SP1 installation. I've tried 3 times already. Every time it tells me that it could not access a file, probably because of antivirus. I use Avira. I disabled it the second time. Still same message. I uninstalled it completely for the 3rd trial, same message again.--
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*Edit*: In all my troubles, I forgot an elementary step: run system restore in Safe Mode. Which I did. Now my system is back to before SP1, sound, usb connectivity working. I suppose everything is back where it should be. I'll just wait and see if i get a BSOD again and come back here if need be.
Thanks guys.
Message was edited by: 1132nd
Message was edited by: 1132nd

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I want to install Windows 7 Pro 64 bit on Sat Pro C50 (downgrade if you like - supplied with Win 8), but I want it UEFI booting, with GPT partitioning.
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Setting CSM boot and booting from Win 7 DVD works - but this isn't what I want.
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I am not convinced this is a Microsoft problem.

Hi
On Toshiba notebooks where UEFI BIOS is available, its necessary to disable secure boot and to change the boot mode to CSM in order to boot from external sources and to install other systems than Win 8 or Win 8.1
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Hi,
I have some problem with the wifi in my Toshiba Satellite C55-A-199.
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When I press fn+f12 the bluetooth can be switch on/off but the wifi symbol doesn't appear on the screen, and the red led at the front keeps lighting.
I don't know what could be the problem, but I hope I'll get some help here.
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Piri
(I use win7x64)
Message was edited by: piri

Hi everybody,
_Thanks a lot Randy, doing what you said helped me solved the issue_ with my newly Satellite C55-A-1P2, but unfortunately I have discovered an even bigger issue.
I think this thread is probably not the right place to say my problem but I haven't found to much info regarding the issue. :(
If I'm allowed here this is what I'm encountering with the Wi-Fi adapter:
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Thanks in advance.

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Greetings
I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.
None of it works. I continue to get the error message "Webcam driver open failed. Please restart camera or computer."
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I don't know why Toshiba ever used this camera in the first place.
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If anyone knows how to handle this I would really appreciate hearing from you. Toshiba, if you're listening, what were you thinking?
Dave

Hello
Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=18]
Furthermore it would be interesting to know if the same happens with factory settings. Can you check this please?
Greets

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Thanks

> I finaly founded specification of Grf.card 5165 at ATI web.
> Maximum output of HDMI is up to 1920x1080.
http://www.amd.com/us/products/notebook/graphics/ati-mobility-hd-5165/Pages/hd-5165-specs.aspx
HDMI output support all display resolutions up to 1920x1080
>So toshiba thinks, that is possible to use analog (D-SUB) with 2048x1536 !!!!!!!!
This chip support two integrated DVI display outputs 18-, 24-, and 30-bit digital displays at all resolutions up to 1920x1200 (single-link DVI) or 2560x1600 (dual-link DVI)
VGA output supports analog displays connected by VGA at all resolutions up to 2048x1536
Means that all these resolutions depend on the available display output!!!

Satellite Pro L550-17U PSLW9E - Win 7 64bit HDD recovery question

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