Save for web crashes - Win7 64bit, Photoshop CC 14
Intermittently save for web and other function (usually related to saving) crash. I'm running a brand new Win7 64bit box with latest version of CC - Photoshop CC 14. It's crash list thing since I first got Photoshop - so it's not something new, it's been doing this since I have installed the software. I have no 3rd party plugins installed and Photoshop doesn't give me a crash report when it does crash.
System Info:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3500 MHz
Built-in memory: 16308 MB
Free memory: 13523 MB
Memory available to Photoshop: 14646 MB
Memory used by Photoshop: 60 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 AMD-APP (1124.2)
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 2048 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 7700 Series
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: AMD Radeon HD 7700 Series
Driver Version: 12.104.0.0
Driver Date: 20130328000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: AMD Radeon HD 7700 Series
Video Card Memory: 2048 MB
Serial number: 91190111881300291898
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Sean\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 238.4G, 128.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/03/19-12:09:02 79.535293 79.535293
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/03/03-12:10:08 5.0.13 79.533484
AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1768
AdobeXMP.dll Adobe XMP Core 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/03/29-12:09:59 79.536232 79.536232
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50) 1.000000
ARE.dll ARE 2013/03/19-12:09:02 79.535293 79.535293
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/03/19-12:09:02 79.535293 79.535293
BIBUtils.dll BIBUtils 2013/03/19-12:09:02 79.535293 79.535293
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30158 2.1.6.30158
CITThreading.dll Adobe CITThreading 2.1.6.30158 2.1.6.30158
CoolType.dll CoolType 2013/03/19-12:09:02 79.535293 79.535293
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/03/21-12:10:31 79.535742 79.535742
FileInfo.dll Adobe XMP FileInfo 2013/03/19-12:09:02 79.151561 79.151561
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.37
JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1756
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 0000/00/00-00:00:00 1. 1.
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Accented Edges 14.0
Adaptive Wide Angle 14.0
Angled Strokes 14.0
Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Bas Relief 14.0
BMP 14.0
Camera Raw 8.1
Camera Raw Filter 8.1
Chalk & Charcoal 14.0
Charcoal 14.0
Chrome 14.0
Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Color Halftone 14.0
Colored Pencil 14.0
CompuServe GIF 14.0
Conté Crayon 14.0
Craquelure 14.0
Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Crop and Straighten Photos Filter 14.0
Crosshatch 14.0
Crystallize 14.0
Cutout 14.0
Dark Strokes 14.0
De-Interlace 14.0
Dicom 14.0
Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Diffuse Glow 14.0
Displace 14.0
Dry Brush 14.0
Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Embed Watermark 4.0
Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Extrude 14.0
FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fibers 14.0
Film Grain 14.0
Filter Gallery 14.0
Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fresco 14.0
Glass 14.0
Glowing Edges 14.0
Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Grain 14.0
Graphic Pen 14.0
Halftone Pattern 14.0
HDRMergeUI 14.0
IFF Format 14.0
Ink Outlines 14.0
JPEG 2000 14.0
Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Lens Blur 14.0
Lens Correction 14.0
Lens Flare 14.0
Liquify 14.0
Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mezzotint 14.0
Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mosaic Tiles 14.0
Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Neon Glow 14.0
Note Paper 14.0
NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Ocean Ripple 14.0
Oil Paint 14.0
OpenEXR 14.0
Paint Daubs 14.0
Palette Knife 14.0
Patchwork 14.0
Paths to Illustrator 14.0
PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Photocopy 14.0
Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Pinch 14.0
Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Plaster 14.0
Plastic Wrap 14.0
PNG 14.0
Pointillize 14.0
Polar Coordinates 14.0
Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Poster Edges 14.0
Radial Blur 14.0
Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Read Watermark 4.0
Reticulation 14.0
Ripple 14.0
Rough Pastels 14.0
Save for Web 14.0
ScriptingSupport 14.0
Shake Reduction 14.0
Shear 14.0
Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Smart Blur 14.0
Smudge Stick 14.0
Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Spatter 14.0
Spherize 14.0
Sponge 14.0
Sprayed Strokes 14.0
Stained Glass 14.0
Stamp 14.0
Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Sumi-e 14.0
Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Targa 14.0
Texturizer 14.0
Tiles 14.0
Torn Edges 14.0
Twirl 14.0
Underpainting 14.0
Vanishing Point 14.0
Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Water Paper 14.0
Watercolor 14.0
Wave 14.0
Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Wind 14.0
Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
ZigZag 14.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Adobe Exchange
Kuler
Installed TWAIN devices: NONE
Thanks Chris,
Here is the latest crash details from Event Viewer, it also crashes intermittently when I open documents, this is a crash from opening a document today.
Faulting application name: Photoshop.exe, version: 14.0.0.0, time stamp: 0x5176451b
Faulting module name: ntdll.dll, version: 6.1.7601.18205, time stamp: 0x51dba4e7
Exception code: 0xc0000005
Fault offset: 0x0000000000027b0b
Faulting process id: 0x2fa4
Faulting application start time: 0x01cea063426c74fe
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 715dd1e4-1044-11e3-8c24-7c05070d23cd
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Here is the latest crash details from Event Viewer, it also crashes intermittently when I open documents, this is a crash from opening a document today.
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Hi there!
I dont know why, I changed nothing on my system, recently I can't save for Web anymore. At the point I click the menue-button, the program shuts down, no chance to save anything.
I installed it completely new (the whole CS2 suite!) and didn't took over any presets.
It's running on Windows 7
Thank you for your ideas!Good idea, but it didn't help.
The new Preferences are 0kb, but it crashed again.
Its in german, but here are the informations from the crash-report, if this is helpful:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: Photoshop.exe
Anwendungsversion: 9.0.0.0
Anwendungszeitstempel: 4253c89c
Fehlermodulname: StackHash_e52f
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 00000000
Ausnahmecode: c0000005
Ausnahmeoffset: a9bfd4db
Betriebsystemversion: 6.0.6002.2.2.0.256.6
Gebietsschema-ID: 1031
Zusatzinformation 1: e52f
Zusatzinformation 2: e98dfca8bcf81bc1740adb135579ad53
Zusatzinformation 3: 860f
Zusatzinformation 4: 6eabdd9e0dc94904be3b39a1c0583635 -
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adbeape 3.4.0.29366 0.1160850
adobe_caps 7.0.0.21 1.248010
AdobeACE 2.20.02.30929 79.537641
AdobeAFL 1.5
AdobeAGM 4.30.20.30929 79.537641
AdobeARE 1.5.02.30929 79.537641
AdobeAXE8SharedExpat 3.8.0.30807 79.35031
AdobeAXEDOMCore 3.8.0.30807 79.35031
AdobeAXSLE 3.8.0.30807 79.35031
AdobeBIB 1.2.03.30929 79.537641
AdobeBIBUtils 1.1.01 79.537641
AdobeCoolType 5.13.00.30929 79.537641
AdobeCrashReporter 7.0.1
AdobeExtendScript 4.5.5.30772 79.535862
AdobeJP2K 1.2.2.29712 79.248139
AdobeLinguistic 19061
AdobeMPS 5.8.1.30604 79.535029
AdobeOwl 5.0.13 79.533484
AdobePDFL 10.0.1.30505 79.499517
AdobePDFPort 2.1.0.30929 79.537641
AdobePDFSettings 1.4
AdobePIP 7.0.0.1768
AdobePSL 14.0.0.30830 79.894141_14.894133
AdobeSangam 5.65.0.30772 79.248557
AdobeSangamML 5.65.0.30772 79.248557
AdobeScCore 4.5.5.30772 79.535862
AdobeSFL 1.1.0.30369 79.248398
AdobeSplashKit 1.0
AdobeSVGExport 6.0 1.0
AdobeSVGRE 6.0 1.0
AdobeXMPCore 79.151739 79.151739
AdobeXMPFiles 79.151739 79.151739
AdobeXMPScript 79.151739 79.151739
AFlame 2.07.14.30879 79.536858
AFlamingo 2.4.104.30879 79.536858
ahclient 1.8.0.31
aiport 16.0.0.256
Alcid 1.0
amtlib 7.0.0.169
boost_date_time 7.0.0.0
boost_filesystem 7.0.0.0
boost_regex 7.0.0.0
boost_serialization 7.0.0.0
boost_signals 7.0.0.0
boost_system 7.0.0.0
boost_threads 7.0.0.0
dvaadameve 7.0.0.0
dvaai 7.0.0.0
dvacore 7.0.0.0
dvaflashview 7.0.0.0
dvascriptui 7.0.6.0
dvaui 7.0.0.0
dvaworkspace 7.0.0.0
exo 7.0.0.0
FileInfo 79.151561 79.151561
filterport 16.0.0.256
ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData 3.61 "gtlib_3.0" "." "16615"
ICUInternationalization 3.61 "gtlib_3.0" "." "16615"
ICUUnicode 3.61 "gtlib_3.0" "." "16615"
LogSession 2.1.2.1756
PlugPlugOwl 4.0.1.76
SPBasic 16.0.0.256
UpdaterNotifications 7.0.1.102 "7.0.1.102"
WRServices
ATE
OS: OS X
Version: 42.28
System Architecture: Intel
Built-In Memory: 8191 MB
Application Folder:
/Applications/Adobe Illustrator CC/Adobe Illustrator.app/
Primary Scratch Folder:
/private/var/folders/yy/qhbklzt91d3gz04n4y794x_h0000gn/T/TemporaryItems/
Secondary Scratch Folder:
Plug-ins:
Live Menu Item
Adobe AI Application Plugin
Color Conversion
New Cache Plugin
AdobeLicenseManager
ZStringTable
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PDF File Format -
Cannot save for web - unknown system error Photoshop CS5
I've attached the error I recieve here: http://img838.imageshack.us/img838/5624/screenshot20101027at122.png
What happens is I create any new document, and when I try to save for web it comes up with "unknown system error has occurred'. Prior to this it worked perfectly (pretty much just 2 hours ago)! Also, my Photoshop CS4 stil works properly. I've been searching for solutions but nothing has come up in regards to this particular error.
I'm running the CS5 Extended edition suite, on 10.6.4 if this helps.Hi,
Could you please send your system info to me([email protected]) to have a look?
Thanks,
Ping -
Save for web really slooooow in Photoshop CC
Hi all,
Since one of the last updates, whenever I try to save an image using the Save for web function, the dialog screens take a lot of time to appear (worked normally before). I am not using large images, just 1100x700 px approximately that I reduced to that size for a website. But when I try to save them for web, the first dialog screen takes a while to appear, and when I hit Save, that save screen also takes a long time to show up.
It doesn't happen always, but most of the time, and it is really annoying when I have to save a lot of images, it makes me loose a lot of time. Sometimes when I am saving a series of images, with the first ones it goes slow, then works normally with some, and then again slowww.
My machine is an Intel i7 with 16gb of memory running on Windows 8. I hope you can help me with this issue.
Thanks in advance!
DiegoYes, sorry, forgot to clarify that. I am saving it to my local hard drive, that is why it is so strange.
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Save for web not working in photoshop CS4
When I upgraded to Lion it seems the 'save for web' capability in CS4 produces a 'this operation cannot be completed error'.......would be grateful for any ideas....
http://forums.adobe.com/message/3225967
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I have tried deleting the preferences and it still crashes when I try to save the image for the web.
I am wondering if this is just a bug.
Any suggestions as to how to fix this?
I am running CS5 under Windows XP.Based on my experience, Windows can be very rational and repeatable (but in all fairness it may well take the help of a computer guru to keep it running that way).
While not being able to reproduce the problem on demand makes it more difficult to investigate, just assuming it's "magic" and leaving it be almost assures you it will be back.
The most important thing is to never allow something that goes wrong to be left unexplained. There's always a reason and there's virtually always a fix or workaround. The more such unexplained things you allow to accumulate the less reliable your system becomes.
If / when your crash comes back, or if you want to investigate further, please provide the info requested. Your system retains its logs, so you can always look in the Windows System Event Log and get more information about what crashed. Such reports are valuable in determining what went wrong, and can immediately point to, for example, things like drivers that need updating. Perhaps just increasing your familiarity with just what you're expecting it to do and with what images you're providing as input by documenting it here could help you to nail down the problem.
-Noel -
Photoshop CS3 "Save for web" doesn't work
Hi everybody. I noticed one weird thing. When I want to use "Save for web" function on my Photoshop CS3 to save some jpg file and reduce size, the dialog window just doesn't appear. I clicked Save for web and nothing happen. The window of the file a wanted to save just get grey. I'm new in CS3 an it worked well in my CS2. BTW I use MacBook Pro and CS3 for Mac.
Guys, any ideas?
Thanx a lot. :-)Hi all,
Deleting the SFW prefs worked for me.
My Photoshop CS3 was working fine till I (probably unwisely) tinkered with system files to free up some space.
Re-installed CS3 from scratch but still couldnt "Save for web".
Then I found this tip suggesting deleting the SFW prefs and BINGO! Back in acion.
Thanks for the tip.
G -
Option help in Save for Web & Devices dialog
When down sampling images for use in a DPS folio, what settings should be chosen in the Save for Web & Devices dialog in Photoshop?
I need to figure out why my trim option is always grayed out. It's saved in PSD format, yet the option to trim the transparent pixels is grayed out. why is that? what am I doing wrong? I must have to change something.
Thanks in advance, Linda -
I have images with the copyright notice field, copyright status, provider and source fields filled in.
When I do a save for web, I'm trying to adjust the IPTC data that gets saved but nothing I do seems to work. On thumbnails, I don't need any of that data but I can't get it removed. No matter what I select, there's always stuff in the copyright notice field.
Similarly, if I try to simply change the copyright status field and leave everything else as is, I usually lose (data gets wiped out) provider and source and I get extra data put into the copyright URL field which wasn't there before.
I also get the file data cannot be read error when opening up these files sometimes because photoshops seems to mess up how it writes the IPTC data. Image data seems file, it's only when photoshop fills in the copyright url with the same data from the copyright notice without asking me.
In CS2, I had to use ImageReady because it would wipe out all the data and then I just used iView to easily put back in the 3 fields I was using. Now that IR is gone, I figure I need to migrate this to CS3 but no matter what combination of options I select, it seems metadata handling is horribly inconsistent.
Can anyone tell me how it works? I've tried making a script step to set the data I want, I've tried working with an image with the fields the way I want them and then doing the save for web so it records the data I want, I've tried both with and without the include XMP option but I can't seem to get anything to work properly.
Edit: Didn't make it clear but I'm trying to record a batch action where I scale images to 6 different sizes and then do a save for web at each size.
Please help.
ThanksDepending on your use of the image in context, won't the transparent strip "disappear?"
The only solution I know is to open it in Photoshop and manually crop out the transparent strip. AI or Save for Web also seems to antialias the edge of free-standing art over a transparent background. I just make the artwork slightly larger than the final cropped size, save for web, then crop in Photoshop.
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