Says i am connected to the internet,but Google just keeps loading and not give me access to google

says i am connected to the internet,try to go to google but just keeps loading the page without giving me accessto google

Hello @laidbacklady,
I have read your post on how you are not able to access the Internet, and that the web browser keeps loading up. Are you using Internet Explorer, Google Chrome or FireFox? Does this issue occur when you use a different browser? Are you able to connect to the Internet using a different computer? Are you connecting your computer to a wireless or wired network? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. 
How Do I Find My Model Number or Product Number?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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