Scale and Crop - left with black bars

In Final Cut Express, I know the concept of "scale and crop" but when I am scaling and cropping, I am still left with black bars on each side of the video. It seems that I am able to crop/scale the white background and the video but not the canvas. Here is a screenshot of what I am working with...
http://www.brokersalliance.com/paperwork/crop.gif
Even after I export the video, I am still left with "unused space."
I want the white background to fill the total space yet when I resize the video/white background, I am left with black excess.

You have a black background BECAUSE you cropped the clip. When you scale down or crop a clip and nothing is underneath it, all you'll see is black.
If you want a white background, place a color matte on a video track below the clip and set its color to white.
-DH

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