Scan error message and unable to perform system restore.

During a virus scan with Avira I get the following message and the scan cannot be completed; "The exception unknown software exception (0xc0000409) occurred in the application at location 0x0042ff93. Click OK to terminate the program." This has only just happened with no problems in the past. I have not loaded anything since the last scan and there are no problems with the pc except that I also tried to restore the system back to a date before this occurred however it fails.

Have you tried uninstalling and reinstalling Avira?
Also run Memtest to ensure the RAM is not corrupting the files.
1) Go to http://www.memtest.org/#downiso and download the "Pre-Compiled Bootable ISO (.zip)"
2) Open the ZIP file and extract the ISO file to a temporary folder.
3) Burn the ISO to a blank CD using a Disc-To-Image project in your CD/DVD burning software (dont use a normal Data Project).
4) Insert the Memtest CD into your laptop and turn it on, press F12 to launch the boot menu, and select "CD".

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I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS

I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.

we have a same problem

In printer services error message says "unable to perform this operation"

when I try to check my ink levels in the printer services area, an error message comes up "unable to perform this operation"
I have deleted and reinstalled my printer. I have downloaded the lastest driver--all to no avail

Please read this post then provide some details. What printer model? What operating system?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

? error messages and unable to install or remove Reader 9.3

i have been trying for the last 3 days to sort out a problem that has developed installing Adobe Reader 9 on my Windows XP3 driven system.
to date Adobe in the various Reader programs has worked wonderfully. in the last week i discovered unexpectely i was unable to open a PDF file and so i went investigating. i cleaned up [defrag etc] my compt, shut down virus stuff, discovered that Reader 9.3 was in my Program Files and in Add/Remove Prog but it had not been installed. i tried installing it, then i tried to instal reader 8, then reader 10 and not able to do it anywhichway , i tried removing it and the same. the contstant i keep receiving is an error message which i am unable to locate on your site. in desperation i made contact with mu ISP server and they sid i had to get help from you. the error message reads "Error 1327 Invalid Drive:E: \" then when i click OK it tries to install and next i receive" Fatal Error during installallation Reader 9.3"
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See if this helps: http://support.microsoft.com/kb/327763
I strongly recommend that you make a registry backup or System Restore Point before manually modifying the registry.

Error messages and unable to open cs5 after re-instillation

I had to reinstall CS5 Design Premium student and teacher edition, however when I open most of the applications I get error messages. To my understanding I uninstalled previous versions of creative suite (maybe not as it seems), I ran then creative cloud cleaner tool and then reinstalled. Some of the messages are:
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Photoshop: 'The application has been moved, and its path has changed. To update the product configuration, click update.' - Which I'm not able to do, this happens when closing the application.
also 'Could not save preferences because the file is locked or you do not have the necessary command in the finder to unlock the file or change permissions on the file or enclosing folders.'
Illustrator: 'Can't finish previewing. Could not complete the requested operation.' - after creating a new page, it gets locked on this message and can't quit out. I had to force quit.
I have had this issue before, the only thing I've been able to do is use a new user account however this is not ideal because all my files and preferences are on my main account. That is why I think at some point I may have been rash and not uninstalled properly. I'm not sure what to do, please help Thanks!

reset your preferences -
acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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Error message and unable to open iweb

Can’t open file “~/Library/Mail Downloads/In And Out On A Monthly Basis (part one).wps.”
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Go to the folder, Home/Library/Mail Downloads and look for the file In And Out On A Monthly Basis (part one).wps. If there is one there move it to the desktop or delete if you don't need it and try iWeb again
Next, try the following:
close iWeb.
delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home/Library/Preferences folder.
go to your Home/Library/Caches/com.apple.iWeb folder and delete its contents.
reboot.
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OT

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BBit of communication as to what's giong to happen next please Apple?

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I am getting an error message and unable to back up on my time capsule.

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See #C17 in Time Machine --- Troubleshooting
http://pondini.org/TM/Troubleshooting.html

I am getting error message and unable to upload documents

Who are these people? Do they work for Adobe? How do I get technical support for something I purchased?

Two URLs to Adobe's customer support —
https://www.acrobat.com/misc/en/contact-support.html
http://helpx.adobe.com/contact.html
Be well...

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Try This...
Close All Open Apps... Sign Out of yopur Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

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Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Adobe contact information - http://helpx.adobe.com/contact.html

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There has been a change in where Firefox searches for plugins and the plugins folder in the Firefox program folder is no longer scanned for plugins, so Firefox won't find them anymore if they are installed in the plugins folder instead of the "browser\plugins" folder that Firefox now scans.
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Scan error message and unable to perform system restore.

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