Scan to email settings

i am using windows vista and a HP Laserjet pro 200 color MFP M276nw
My goal is use the MFP to scan and send a document, photo, etc via email using my hotmail account.
i tried to create an outgoing email profile using the HP device toolbox. i am using a hotmail account (and tried a yahoo account) but would like to focus on the hotmail account. I tried various SMTP servers for hotmail (smtp-mail.outlook.com; smtp.live.com ; smtp.hotmail.com) and multiple SMTP ports with each server (25, 110, 587, 995)
I receive the same error for each one
"Cannot resolve the SMTP server. Check this setting with your system administrator or Internet Service Provider."

Hi @jedi_nite1980,
I see by your post that you are trying to setup the outgoing email profile account using Hotmail and are getting a error for the "Cannot resolve the SMTP server. Check this setting with your system administrator or Internet Service Provider".
Your best bet is to contact email provider for the proper SMTP settings. The ones listed on the web might not be accurate if a update was done and it just hasn't be provided yet. You will need the correct SMTP server and SMTP port information.
Here is a document for setting up the scan to email through the Scan to E-mail Wizard.
How to Scan: From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder).
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

HP Officejet Pro 8500 A910 Scan to email failure Error Server Failure Try again Later message

HP Officejet Pro 8500 A910n ( CM758A ) Scan to email failure Error Server Failure Try again Later message
Ran HP Print & Scan Doctor - finds no problems. When sending a scanned document to the user email it has " Error Server Failure Try again Later " message . Can run test to the scanner without any errors. Tried to reset the printer - same result.
Any help would be much apreciated. AHuber

Hello there! Welcome to the forums @TheShadow42 ,
I read about the scan to email issue you are having and I will gladly try to help you! I would suggest checking your scan to email settings from the EWS, and perhaps run the scan to email wizard again. You should also see a scan and test option in the setup.
Here is a link to the User Manual, that has quite a bit of great info. Check out page 62 for the scan to email information.
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Set up for scan to email for Laserjet pro 300 MFP M 375nw

I am trying to set up a scan to email on my Laserjet pro 300 MFP M 375 and with my IP for my computer, I get as far as filling out the required forms. All is well until I have to enter a password. It will be rejected. I have forgotten the password I initially used. I would like to know how I can remedy the situation and insert a new password. NO one seems to be able to help with this problem

Greetings , I may be able to help you with renaming your scans. Now, I was not able to find any setting that would automatically increase the scan numbers when using the Scan to Email settings. If you use the Scan to Computer option it will number them the way you are describing; Scan0001, Scan0002, ect... That being said, you are able to manually rename the scan file during the Scan to Email process.When you choose Scan then EmailThen choose you outgoing email profileYou should see a Settings button on the bottom left of the display screenScroll through options and select the one that says FilenameEdit the scan file name using the onscreen keyboard Please let me know if any of these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

Laserjet pro 200 color mfp m276nw Scan to Email issue

My laserjet pro 200 color mfp m276nw claims email is not set-up. I have entered in the e-mail addresses to send the scans to, but it still claims it is not setup. How do I setup this feature? I already have the "Send an Email" feature working where it sends the scan "from" my e-mail, but I want to use the Address Book feature and just send to a specific e-mail.

HI @Username57 ,
I see by your post that you what to setup the scan to email on the printer. I would like to help you out with this issue today.
I have provided a document for How to Scan: From the Control Panel. Select Scan to an email.
If you are still having issues then go into the printer's Embedded Web Server by typing in the printer's IP address in your web browser and setup a Static IP and set the DNS address.
Click the Network tab, then click on IP4 config on the left side.
Click on Network Address (IP)
Select Manual.
Type in the printer's information and IP address.
Set the DNS Address Configuration as Manual. Under Network Information, it looks like you can change the settings there.
Set the preferred address as 8.8.8.8
Set the Alternate address as 8.8.4.4 and confirm the changes.
Try setting it up again.
If you need further assistance, just let me know.
Happy New Years!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Eprinters can't "scan to email" - whats up with that?

Hi,
I just read this thread: http://h30434.www3.hp.com/t5/Other-printing-questions/scanning-to-e-mail/m-p/302534
And it seems that all of the new eprinters can not scan to email. If this is true, I find this mind boggling.
I am trying to understand the reasoning of HP product marketing/managment here. They wanted to build a printer that is so independent that it doesn't need to be physically connected to any device - _except_ when someone wants to scan something? Does that make sense?
Technically speaking they probably have some email (smtp) client built onto the printer, so setting up an email gateway, and sending email shouldn't be that much work. The only thing I can think of (or hope for) is that "scan to email" didn't make the cut in the first release and will be added to future eprinters.
Maybe someone here can help me understand HP's thought process.
tia,
rouble

Hi roubles19,
If my understanding on the feature that you mention is correct, scan to email is actually a feature that is currently available for the Officejet product range. The new ePrint lineup for Officejet do support scan to email but the implementation are just slightly different.
For HP Officejet Pro 8500A Plus and HP Officejet Pro 8500A Premium, if the printer is network connected, there is a feature called HP Direct Digital Filing. User needs configure the email settings such as email address, smtp server setting and etc sueccesfully and the user will be able to perform scan to email.
Thank you.
I am an HP employee
**** Please mark the post that solves your problem as "Accepted Solution" ****

Scan to email does not work

Hello.
I am having some issues with my HP LaserJet pro 200 Colour MFP m276n
It is very odd, Basically I can scan to email with a @outlook or @gmail address
But when I use a company email like [email protected] It will not work. It works on every other email provider except ours.
I have contacted the hoster and they cannot find any issues. I have used all setup wizards and followed all instructions to the letter.
It is not a problem with our emails because we have another printer on the same email address and settings in another room and it works completly fine.
When I test the email on the Admin Page it tests successfully. But When I scan to email on the printer it does not work.
any help with this would be great, I have ran out of ideas.
Thanks alot!
-Sean

Hi GrsSean,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand the scan to email won't scan to a email with the .co.uk extension.
I will be happy to help you.
I would set the scan to email again by running the wizard to see if that will resolve the issue.
How to Scan: From the Control Panel.
If following the guidelines from this document doesn't work then I would recommend to call HP phone support in your country.
Contact HP Worldwide.
Hope this helps.
Thank you for posting on the HP Forums.
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP OfficeJet Pro 8600 Premium - Unable to Enable Scan to Email

I was out the country for the past two weeks, and just returned to find that I can no longer scan to email (or the computer) from the printer. I have verified the email settings many times over, yet I continue to receive the message that "Connection failed -- Click "OK" to go back."
This worked just fine before I left on my trip, but now I can't get anything to scan. I have no issues printing over our network.
Any recommendations? Have been using an email account on our gmail for business account, but also tried switching to my personal .mac account.. Same results on both :/

Hey there
Try connecting to the network again by running the wireless setup wizard:
On the printer display:
Select the right arrow, select Setup, Network, Wireless Setup Wizard
The printer will search for networks in your area, select yours
Input your network/router (WEP/WPA) password and the printer will tell you when it's connected
Now try and run the firmware update again once the printer is connected to the network.
Your other option for updating firmware is via USB connection to your computer if you are running a Windows OS: HP Officejet Pro 8600 N911g_n Firmware
I hope that helps!
Enjoy your weekend
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How do I scan and email documents on my canon mx870? I have a MAC OS X 10.7.5 and it is connected with a usb cable to the printer. Thank you so much!

How do I scan and email documents on my canon mx870? I have a MAC OS X 10.7.5 and it is connected with a usb cable to the printer. Thank you so much!

Hi, I have 10.6.8 and an HP printer so it may be slightly different but I'll give it my best shot:
Go to System Preferences.
Click on "Print & Fax"
Near the top of that page you should see "Print" and "Scan" options. Click "Scan"
A button appears that says "open scanner"
The settings are different between the different scanner models so I'm not sure what the next window will look like, but it should be pretty straightforward from there. It will scan to a JPEG image which you can attach to an email. I hope that helps! Let me know if there's anything ense I can help with.

Error Message- Changed email passwords and now can't scan to email

Changed google email accounts and now wont scan to email, error message.
How o I change or confirm passwords. It has also lost air print.

Hi @sellingsf ,
Welcome to the HP forums.
I understand that you need to update teh settings for your scan to email feature and have an Airprint issue.
I would like to help.
First you will need to gather your printers IP address.
Touch the wireless icon on the front panel of your 8600.
If it says IP no link, your printer has fallen off the network. This would be why Airprint is not working.
Once you have the printers IP address, open safari or chrome.
In the address bar type the printers IP address and press return.
This should take you to the printers Embedded Web Server (EWS).
Once at the EWS you should see the scan to email setup.
Choose the option to edit the email and type in your new password.
Save and test.
With the inability to Airprint, go into system preferences.
Then go into printers and scanners.
Select the 8600 plus and click the minus icon to remove it.
once the printer is gone, click the plus sign to add the printer again.
If you encounter any 'hiccups' or require further assistance, please let me know.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Error message when trying to scan to email or fax

when I try to scan to email or fax i get this message:
"secure connection to SMTP server could not be established..."
I didn't have this problem when I first got the laserjet pro 200 m276.
any thoughts on how to remedy>

Hi MACSRC1,
I see by your post that you are getting the error "secure connection to SMTP server could not be established" when trying to scan to email or fax. I can help you with this.
I have provided a document to check your scan settings. You might have to run the wizard again.
How to Scan: From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder).
Click on Scan to email.
This document is for Cannot Send or Receive Faxes to go through to resolve the fax issue.
What email provider and email program are you using?
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

User name in Email Settings

Dear Sir/Madam,
Just got blackberry 8300 and activated blackberry service today with du in UAE. I did not create any user name or password in email settings. However, whenever I enter Email settings screen, it states 'Existing Users' and prompts me to enter username and password.
How can I retrieve my user name or even do a reset on the device? Please provide complete guidance so that I can resolve the matter.
Thanking you.

You bought the device used or remanufactured and the previous use never removed the PIN of that device from his or her account.
The seller will need to call his or her carrier and ask that the PIN be removed-- you can call, but they don't have to do it for you, so be nice in asking. Just simply explain that you bought the device used and need the PIN to be used on your account now.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Photosmart 7520 entered incorrect email address on HP scan to email.

Can't delete incorrect email because it wants my pin. Keeps sending my pin to the incorrect email that I entered. How can I delete this?

Hello lkclark,
Welcome to the HP Support Forums!
I see that you can not find a way to remove an Email from the Scan to Email App. Have you tried to delete the App and re-install it?
To do this, log into HPConnected.com. Click Services and then make sure the printer is selected. Click Settings and then Remove this Printable. Using the Search box, type Scan to Email and install the App again.
Let me know if this helped.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP5525 - Scan to email

Hi! My HP5525 is connected to my wifi network and I can print wirelessly no problem. I used to be able to scan to email also without any problems. However, off late, suddenly, my printer gives me the error message "Server connection error : 403. There was a problem connecting to the server. Touch retry to connect again or OK TO EXIT." I've tried reconfiguring the internet settings on my printer, powered off my router and then back on again, turned off my printer and back on again. Nothing seems to work. I need to get this resolved ASAP as my primary purpose of buying this machine was to be able to scan to email. Thanks.

Hi nitingoud,
Welcome to the HP Support Forums. I see that the scan to email feature of your Photosmart 5525 printer is giving you a connection error message.
There are several steps I would like you to try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Photosmart 7510 printer, the steps are the same.
Please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

I forgot my username for my emails settings

hello , i forgot my username for my email settings , and i told everyone about this problem they said i have to call Zain , im from Kuwait and zain is the Provider for BIS !
and Zain Kuwait are really stupid and know nothing about Blackberry ! i dont know why they sell it , and they give the services
they just want money but no support !
And evertime i contact them to get the username , they say no its not our problem we cant fix it , we'll call u later and they never call !
i talked to them again today , they keep saying that's ur problem we cant do anything for you , and we cant get ur username back , this is the first time we hear about this issue.
and please now i want to add and delete emails , i cant ! i just can get the password from : http://mtc.kw.blackberry.com/ when i put my pin ! but i cant get the username !
can anyone tell me what to do please ? im really sick of this

mdriver23 wrote:
i am encountering the same problem is there any way how i can fix it myself without having to waste so much time on the over-the-phone support. It just takes too much time and i would just like to change the email settings, taking off my old email (On which i am getting endless loads of spam) and enter my current email adress.
HI and Welcome to the Forums!
There are about 6 different problems that were discussed in this thread -- I'd request that you open a new thread and specify exactly which issues you are having, what you have already attempted, and what the results were. Then we can provide you with assistance that is targeted specifically for you.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Scan to Email

Product Name: officejet 6700
Operating System: Microsoft Windows 7 (32-bit)
Naming separate scanned pages – for emails
When I scan separate attachments docs to go the same email recipient I can't seem to be able to name them separately in detail. For example, if the first page is about my dog, I will want to name it as 'Michael dog’. If the second and following pages are to the same person but with different subjects eg. 'Holiday Details', 'Football Scores, etc, for other family members, I will want to name them as ‘Michael Holidays’, ‘Michael Football Scores’ and so on.
If I press the BLACK + square , to the left of the red X it WILL make a new scan, then another one etc. each time it is pressed with a different page on the scanner and they all appear as ‘scan previews’ which is just fine. However when I eventually press the ‘SAVE’ button they are saved as 'Michael00001', ' Michael00002, Michael00003' etc. On the email, not the separate subject names as above – ‘dog’ ‘holidays’ ‘football’ etc. That I would prefer.
If I'm emailing someone I know, it's not a big issue, but if it's to a company I finish up by having to send three separate emails, each one with the similar message but just one scan attached with the separate references and subject items.
A forum contributor suggested that if in ‘Advance Settings/File’ I select ‘Show in Dialog Box’ it will be saved exactly as I want it to. This does work but it’s a bit of a chore to have to create an email then drag each named file onto it from this file. Also the ‘copy and paste’ does not always work. There ought to be a better way!!
When I press the ‘scan’ button the first scan preview comes up. If one rests over the BLACK+ square, a message come up that says -- ‘To add new scanned pages as either single or multifiles. Click BACK and go to scan multipage docs, click the BACK button to go to the ‘FILE’ tab in ‘Advance Settings’. When I press this BACK button, all I get is a drop down menu that says – DO YOU WANT TO SAVE THE SCAN? – ‘YES’ ‘NO’ ‘CANCEL’ , none of which are of any help as all I want to get back the ‘Advance Settings/Destination where I might be able to change the scan title.
Can anyone please help? With my now defunct and discarded Lexmark’ all in one’ that was made seven plus years ago I could completely give each separate scan its own unique name and send them all to the email at one press of the button.
Sorry it’s all a bit lengthy
Kind regards
Woodruff

Hi @lhal42251
Welcome to the HP Support Forums. It seems you are having a couple of issues with the scan to email feature of your HP printer.
If you never received the email, and/or if you are still unable to delete the email, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Scan to email settings

Similar Messages

Maybe you are looking for