Scanner communication can not be established

At the time of software installation, my HP M467dw worked fine without a hitch. I connected via ethernet cable to home network. The following day I attempted to scan from the desktop, however I continued to get the the message that the scanner communication could not be established, and try this and that. I have researched this to no avail, and found the only solution is to uninstall and reinstall the software, only to loose the scanning ability noted above after cold boot. I am able to print, and also able to scan and fax on the HP device. The printer and scanner appear to be using different ports so issue is not localized. I would appreciate any information which may lead to a resolution. I am running Windows 7 64 bit. and the HP software is compatible.

Hey Krusador,
Welcome to the HP Forums!
The troubleshooting steps that have already done are excellent! I have included the document 'In Windows 'An error occurred while communicating with scanning device' Message Displays When Scanni...'. I know some of the steps you have already completed, please follow through the document, and complete the steps that you have not.
Please let me know the outcome of the troubleshooting.
Thank you.
I worked on behalf of HP

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