Scanner doesn't work w/All in one Series

scanner doesn't work with Deskjet F4100 series.  My printer disappeared when I tried to print a PDF file.  I had to uninstall/reinstall, but now I don't have access to HP Solutions Digital Imaging Monitor It always says "no devices found" and closes.  I have Window Vista 32. I tried to find the ".exe" file, but errors say file cannot be found. The printer works, but the scanner. It shows that I have  Xerox Work Center scanner but the profile shows no filename or resolution.  The properties say the scanner is working properly, but HP solutions can't detect a device.  Help
This question was solved.
View Solution.

Hi,
I received an update from HP on Sat urday and when I completed the update (took about 3 hours) along w/reinserting the disk that came w/the F4100 all in one, I could finally connect to Solutions Center, and now I can scan. YEA!!! When I turned on my computer the update automatically came up and the restore point from a previous installation attempt.  Thanks so much this means the world to me.  I will also send this message from another person who was helping me.
Moneybags

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