Scanner moves and then moves back to start and turns my printer off.

When turning on my printer, the scanner moves and then moves back to start and turns my printer off. I can not turn my printer back on unless I unplug it and plug it back in. Then it just does the same thing again and again and again.

Hello @LuvInCayer , and welcome to the HP Forums!
I see you're having power issues. I would like to help!
I'd recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend plugging the printer power into a different wall outlet.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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*undock"
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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Scanner moves and then moves back to start and turns my printer off.

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