Scanner won't work with one user but will work with another

Tonight I used my scanner and it worked fine. Then a few minutes later I tried to scan another documentand it wouldn't work. I finally logged off, and switched users (to Administrator) and I was able to use thescanner. I don't know why it works for one user but not the other. (This is very inconvenient.) What do I need to do to fix it?

Hi Rustyintegrale,
A couple of questions...
1. Does the unit immediately kernel panic when power from the bus hits the drive?
2. Does it happen in multiple users?
3. If you startup, interrupt the boot process and boot to the startup manager (by holding option on startup) and then plugin the SuperDrive does it kernel panic there as well?
When a peripheral causes a unit to go into this state, there's little that can be done to troubleshoot from a software perspective. Especially if your answer to all three questions above was "yes." You can certainly try resetting the PRAM & SMC, to see if there is any change. But, I think the next best step might be to bring the machine and this optical drive to see a qualified technician.

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Flash Player does not work with Standard User, but will work when browser is "Run as Administrator"

I don't understand why this is happening, but Flash Player will not work when a Standard User is using the browser. It will only work when the browser is run as an administrator. Any way to fix this? I've tried to uninstall, and reinstall the player, and it still wouldn't work.
The user is on Windows 7, 64-bit. Using IE 10.
Flash not working for Standard User - YouTube

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Airplay works for one user but not for another on the same machine

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my /etc/group:
root::0:root
bin::1:root,bin,daemon
daemon::2:root,bin,daemon
sys::3:root,bin
adm::4:root,daemon
tty::5:
disk::6:root
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video:x:91:
audio::92:ibm,gast
optical::93:hal
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scanner:x:96:
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Safari works for one user but not another on same computer

MacBook with multiple user accounts. Safari (and Firefox) work fine for one user but are unable to open web pages when the other user is logged in. The error in Safar is "Safari can't open the page "http://xxxxxxxxx/" because it could not connect to the server "/xxxxxxx/" . DNS is working for this user. I am able to ping any number of sites from Terminal. Network Preference pane is configured to not require any proxy. This is a case of it was working but now it's not.
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HI Bob,
You can test your settings by clicking the big "Test My DNS" button at <https://www.dns-oarc.net/oarc/services/dnsentropy>. If you see "Poor" on any of the tests, don't use that domain name server! Remove it from Apple Menu => System Preferences =>Network =>DNS Servers or similar location in your router if you've got a 'home network'. If all you have is "poor" DNS servers in your list, call your ISP and insist that they give you the address of a name server which is protected against the recently exposed DNS cache-poisoning threat.
Also, open System Preferences/Network. Click the DNS tab. Add these numbers in the DNS Servers box.
208.67.222.222
208.67.220.220
See if that helps.
Carolyn

Lync login issue with one domain but started working when domain is changed.

we have two domains in lync 2013 infra.i have enabled user id with one domain but its not allowing user to login.If we change user id to other domain it start working. it seems user id already existed somewhere in lync or active directory database. can
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Hi,
Did the user account also be deleted or disabled in AD? Disable account is different form remove account. If you disable an account the account is still stored in AD, whenever you need to enable it you can find it. So if you only disable the account who
leave the company, please remove the account and try again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Safari won't open for one user but does for other

I have 2 users on my mac. Out of nowhere, the Safari application will not open when I am logged in but works fine with my other user (where I am currently writing from). When I'm logged in, it hangs but the application never opens...just the searching colored ball over the application headings at the top making have to force quit to do anything else. I have the most recent version of everything and haven't even updated or installed anything within the last week. Just stopped working. I've read many different suggestions about removing plug ins and other files from various libraries. I do not have the Leopard install disks to try re-installing as it was installed at the genius bar for me as my DVD drive does not read any install disks. I'm at a total loss. How can it work with one user and not another--it's the same computer...Thanks.

OK--So I kept searching through all the discussions for other possible solutions....each time removing some file and putting it on my desktop and trying again. Well something worked. I have the following folders now on my desktop that were removed
Hard drive > Users > Your username > Library > Safari > Downloads.plist
Hard drive > Users > Your username > Library > Safari > History.plist
Hard drive > Users > Your username > Library > Safari > formvalues
Hard drive > Users > Your username > Library > Preferences > com.apple.Safari.plist
Hard drive > Users > Your username > Library > Cookies > cookies.plist
Hard drive > Library > InputManagers
Hard drive > Users > Your Username > Library > InputManagers
Hard drive > Users > Your username> Library > Caches > com.apple.safari
Hard drive > Users > Your username> Library > Caches >Metadata > Safari
The last file I dragged to the desktop was the form values folder. No idea what actually worked but it's up and running and actually moving faster than before.
Question now is do I trash all these folders I dragged out to the desktop? Or do some need to go back? Any other safari maintenance I should do now that it's open? I emptied the cache and cleared the history. Just trying to be preventative. Thanks iBod for your suggestions and I hope this helps someone else as it appears that many have had this issue.

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HT5361 Mail not responding with one user, but works with other user. Tried reinstalling Mountain Lion OS but did not work.

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TIA

Thanks for reponding. Here is the Console display. I hope this can help.
2013-09-08 8:11:49.646 AM Mail[449]: Using V2 Layout
2013-09-08 8:11:50.104 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefba4c1a0 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.107 AM Mail[449]: (
          0   CoreFoundation                      0x00007fff970d5b06 __exceptionPreprocess + 198
          1   libobjc.A.dylib                     0x00007fff96aab3f0 objc_exception_throw + 43
          2   CoreFoundation                      0x00007fff970d58dc +[NSException raise:format:] + 204
          3   AppKit                              0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
          4   AppKit                              0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
          5   AppKit                              0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
          6   AppKit                              0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
          7   AppKit                              0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
          8   AppKit                              0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
          9   AppKit                              0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
          10 AppKit                              0x00007fff8e1cec8f -[NSGradientColor set] + 26
          11 AppKit                              0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
          12 AppKit                              0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
          13 AppKit                              0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
          14 AppKit                              0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
          15 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          16 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          17 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          18 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          19 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          20 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          21 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          22 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          23 AppKit                              0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
          24 AppKit                              0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
          25 AppKit                              0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
          26 AppKit                              0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
          27 Mail                                0x0000000105859377 Mail + 189303
          28 AppKit                              0x00007fff8e2e91cc _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 738
          29 AppKit                              0x00007fff8e8b4901 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke_01208 + 46
          30 CoreFoundation                      0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
          31 CoreFoundation                      0x00007fff9709c381 __CFRunLoopDoObservers + 369
          32 CoreFoundation                      0x00007fff970777b8 __CFRunLoopRun + 728
          33 CoreFoundation                      0x00007fff970770e2 CFRunLoopRunSpecific + 290
          34 HIToolbox                           0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
          35 HIToolbox                           0x00007fff96d70b94 ReceiveNextEventCommon + 166
          36 HIToolbox                           0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
          37 AppKit                              0x00007fff8e2e6533 _DPSNextEvent + 685
          38 AppKit                              0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
          39 AppKit                              0x00007fff8e2dd1a3 -[NSApplication run] + 517
          40 AppKit                              0x00007fff8e281bd6 NSApplicationMain + 869
          41 libdyld.dylib                       0x00007fff8d5427e1 start + 0
2013-09-08 8:11:50.140 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefb814390 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.143 AM Mail[449]: (
          0   CoreFoundation                      0x00007fff970d5b06 __exceptionPreprocess + 198
          1   libobjc.A.dylib                     0x00007fff96aab3f0 objc_exception_throw + 43
          2   CoreFoundation                      0x00007fff970d58dc +[NSException raise:format:] + 204
          3   AppKit                              0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
          4   AppKit                              0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
          5   AppKit                              0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
          6   AppKit                              0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
          7   AppKit                              0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
          8   AppKit                              0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
          9   AppKit                              0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
          10 AppKit                              0x00007fff8e1cec8f -[NSGradientColor set] + 26
          11 AppKit                              0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
          12 AppKit                              0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
          13 AppKit                              0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
          14 AppKit                              0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
          15 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          16 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          17 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          18 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          19 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          20 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          21 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          22 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          23 AppKit                              0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
          24 AppKit                              0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
          25 AppKit                              0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
          26 AppKit                              0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
          27 Mail                                0x0000000105859377 Mail + 189303
          28 Foundation                          0x00007fff92d248a1 __NSFirePerformWithOrder + 359
          29 CoreFoundation                      0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
          30 CoreFoundation                      0x00007fff9709c381 __CFRunLoopDoObservers + 369
          31 CoreFoundation                      0x00007fff970777b8 __CFRunLoopRun + 728
          32 CoreFoundation                      0x00007fff970770e2 CFRunLoopRunSpecific + 290
          33 HIToolbox                           0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
          34 HIToolbox                           0x00007fff96d70b94 ReceiveNextEventCommon + 166
          35 HIToolbox                           0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
          36 AppKit                              0x00007fff8e2e6533 _DPSNextEvent + 685
          37 AppKit                              0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
          38 AppKit                              0x00007fff8e2dd1a3 -[NSApplication run] + 517
          39 AppKit                              0x00007fff8e281bd6 NSApplicationMain + 869
          40 libdyld.dylib                       0x00007fff8d5427e1 start + 0

Program won't launch on Mac for one user but will for another

We just installed a new program (that is Java based) that we are about to start using in our office. It is the WorkFlows client from SirsiDynix. It works fine on my MAC but 2 other users in our office have MACs and it won't launch. We have tried uninstalling and reinstalling with no luck. We created another user on one of the computers and installed the program and it launches fine. Both users are Administrators. We have uninstalled and reinstalled the program but still no luck. We have ran the Repair Permissions utility on the HD. Is there a tool or software that we can use to compare permissions or settings of the 2 users to find out why the program won't run under one of them?
We have Mac Mini OS X version 10.9.5
Thanks for any help you can give.
Marcia

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Flash not working for one user, but not another on this CPU

Hi,
For user A on my computer most video will play in Safari, Firefox, and Chrome. But video at nfl.com will not play. The ads will play but not the actual feature.
I just found out that the videos on nfl.com will work for user B. I have rerun the Adobe Flash 10.1 installer in user A's account several times with no luck.
Are there permissions or libraries I should trash to try to restore this capability?
thanks,
Steve

HI,
For user A on my computer
Try uninstalling the current copy of Flash, reinstall new, then repair permissions.
Uninstall Flash
Install the most recent version of Flash here.
Now repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
You may also need to delete the Flash cache. Instructions here.
http://discussions.apple.com/thread.jspa?messageID=11672709&#11672709
If that doesn't help, install the v10.6.4 Combo Update It's ok to do this even though you are already running v10.6.4.
Carolyn

Magic Mouse One-Finger Swipe Works for one user but not the other

For the main account on my iMac, I can use a single finger swipe to move back and forward within Chrome. However the second user (also an administrator) cannot use this setting and must instead use the two finger swipe in settings. Both settings are identical but the Chrome browser wont recognize the single finger swipe for the second user. The gesture works fine in Safari, but not Chrome. Any suggestions?

my /etc/group:
root::0:root
bin::1:root,bin,daemon
daemon::2:root,bin,daemon
sys::3:root,bin
adm::4:root,daemon
tty::5:
disk::6:root
lp::7:daemon
mem::8:
kmem::9:
wheel::10:root,hans,ibm,gast
ftp::11:
mail::12:
uucp:x:14:
log::19:root
locate:x:21:
smmsp::25:
http::33:
games::50:
network:x:90:
video:x:91:
audio::92:ibm,gast
optical::93:hal
floppy:x:94:hal
storage:x:95:hal
scanner:x:96:
power:x:98:
nobody::99:
users::100:gast
dbus:x:81:
hans:x:1001:
vboxusers:x:108:hans
policykit:x:1002:
hal:x:82:
kvm:x:78:
nx:x:85:nx
avahi:x:84:
camera:x:97:
gdm:x:1003:
gast:x:1004:

My MacBook Pro will connect to WiFi but will not work in one location but will at others. I have the same issue with my IPhone 4S at the same location.

My MacBook Pro will connect to Wifi at one location (this is a secure location) but will not allow access to the internet. I will put in the password but will not display page. Other wifi capable devises do not have this issue but my Mac and my Iphone 4S will not work. I have tried restarting the router. All other wifi locations I have been to have not had this issue. Any suggestions? I am realtively new to Apple products (less than a year) so any advise is greatly appreciated.

The other devices that are working got on with the same password. It says it is connected. Just nothing works on the internet.

Lightning cable won't work with any computers, but will work with wall chargers

My iPod Touch (5th Gen)'s cable is having some issues. I can not connect to any computers with it (I've tried two different iMacs, my Macbook Pro, and a car USB port that is used to play music through the car speakers). It used to work intermittently for a while, but now it doesn't work in any situation with computers. However, it will work with various power sources that have a USB port on them, but don't transfer data (A USB battery and a wall adaptor). This is using the AmazonBasics Apple Certified Lightning to USB Cable. (http://www.amazon.com/gp/product/B00FA4Y66U/) I've had this issue with both iOS 8 and iOS 7, even after completely wiping the iPod.

Try a genuine Apple cable
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hello! I have an iMac that I lose the audio output for certain profiles. The audio output will work on one profile, but when switching to another profile, I lose the audio output. I've reset the NVRAM/PRAM and that hasn't solved the problem. Help!

Hello!
I have an iMac (running iOS 10.6.8, not upgraded to Lion) that I'm having audio issues with. I have 5 profiles on this machine. The audio output will work fine out of one profile, then when switched to another, the profile will not have any audio output at all. Rebooting the machine will occasionally solve the problem. Administrator permissions are not the issue since this has also manifested itself on the administrator profile. I've also reset the NVRAM/PRAM and that hasn't helped. All my software is up to date and I recently upgraded the RAM to 2x2GB sticks. This problem was existing prior to the RAM upgrade.
Any suggestions? Thanks in advance!

Hi Tony,
Long shot, but...
Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there, some things will change it for their own use, then not set it back.

My new charger wont work for the computer but will work in the wall charger

So recently, the charger for my Ipod touch 5th generation broke(my puppy chewed it) so I went to get a new charger. I found that the new charger was not working when i plugged it into my computer. After i returned the charger, and got one that seemed a little better, i plugged it into my computer and found that that one also didnt work. I was extremely angry and confused about why they werent working. I was wondering if the problem was my ipod or the charger or the computer. So i plugged it into a wall charger in the wall and that did work! So now im assuming its just my computer but it has always worked before when i plugged it into my computer untill the last charger i had broke. Any idea how to fix this? Or is this unfixable?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If iTunes does not see the iPod:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Scanner won't work with one user but will work with another

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