Scene thumbnails incorrect

I am using Premiere Elements 9.  I use the auto-analyzer to analyze my footage.  It detects all of the scenes, and in the Media panel I am able to expand the source to see each individual scene which I can then add to the timeline if I wish.  This is great stuff, but the trouble is that the thumbnail picture on each scene bears no resemblance to what is actually in the scene.  The thumbnail is actually a frame from several scenes earlier.  This is most annoying and I am wondering if there is any way of getting the thumbnails correct.  Once I have dragged all thumbnails scenes to the timeline I can find the one I want by right clicking the scene in the timeline and selecting "Reveal in Media".  However, the thumbnail should be correct in the first place.  Another thing that seems wrong in the media panel are the mark in and mark out times.

I spent quite a while on the phone to Adobe support about this issue. It seems to be some sort of corruption with my user account to do with the Adobe files in the AppData\Roaming folder.  Creating a new user account fixed the problem for one project and partly fixed it for another.  Back in the original user account I am now re-running the auto-analyzer on the clips still showing the wrong scene thumbnails.  If that does not work I will uninstall and re-install Premiere Elements.  Anyway, it does NOT seem to be a bug in PE9 directly.

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