Sceptre monitor compatibility

I have been using my 19" Sceptre Monitor (X19GV-HDTV) off my MBP for a year and it works perfectly. I have since have tried to get it to work with two Mac Mini's, a 2012 model, and a 2010 model, and the monitor gives me the message "Unsupported Mode", after using every adapter and cable, i contacted Sceptre tec support, and now they are suggesting I get from Apple  "Monitor Compatibility". Does anyone know where i can find this?

Hi Paul,
Both VGA & HDMI don't work?
Could the Mini's have been set to a higher resolution before attaching this Monitor?
If so try booting up holding the SHIFT key when it's connected.

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